Excel Not Popping Up After Export

Hi,
We are using Discoverer Plus 10.1.2.45.46c. When a user exports to a network drive using the File, Export option excel pops up the file upon completion. If the same user exports the same file to their C drive or uses the 'Export to Excel' button on the tool bar excel does not pop up.
I have tried the solutions from Metalink including 307919.1, 3933814 and 4285568. We are using XP Version 5.1 SP2.
Any help would be greatly appreciated.

Hello,
What is the version of BI you are working on? If its BI 7.0 please check the following OSS notes for the
Note 1050605 - No response for the toolbars in BEx Analyzer 2004s
Note 877774 - Pre-requisite for BI 7.0 Frontend
Thanks
Chandran

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Thanks for the suggestions. Using Garbage matte to mask away the tripod will give the same result as putting a white box on top of the picture, i tried that. I still have to make that white base underneath the masked layer.
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Edited by: user513776 on Feb 14, 2011 8:28 AM
Edited by: user513776 on Feb 14, 2011 8:29 AM

Hello,
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