Excel now won't launch
I've been using MS Excel for years, now all of a sudden it won't launch; quits on startup everytime if I launch it from the dock. Weird thing is, if I launch it by double clicking an Excel document, it opens no problem. Any help???
Here is the info problem info:
Process: Microsoft Excel [218]
Path: /Applications/Microsoft Office X/Microsoft Excel
Identifier: com.microsoft.Excel
Version: 10.1.4 (10.1.4)
Code Type: PPC (Translated)
Parent Process: launchd [90]
Interval Since Last Report: 27 sec
Crashes Since Last Report: 1
Per-App Interval Since Last Report: 1 sec
Per-App Crashes Since Last Report: 1
Date/Time: 2009-09-02 13:50:18.064 -1000
OS Version: Mac OS X 10.5.7 (9J61)
Report Version: 6
Anonymous UUID: 161E6E94-C693-40C6-91F2-F112ED1F6AF8
Exception Type: EXCBADACCESS (SIGBUS)
Exception Codes: KERNPROTECTIONFAILURE at 0x0000000000000000
Crashed Thread: 0
Thread 0 Crashed:
0 translate 0xb80bcd58 0xb8000000 + 773464
1 translate 0xb80b7007 0xb8000000 + 749575
2 translate 0xb80d49c0 0xb8000000 + 870848
3 translate 0xb813d75f spinlockwrapper + 4259
4 translate 0xb8011b64 0xb8000000 + 72548
Thread 1:
0 ??? 0x800bc286 0 + 2148254342
1 ??? 0x800c3a7c 0 + 2148285052
2 translate 0xb818b6ea CallPPCFunctionAtAddressInt + 202886
3 ??? 0x800ed155 0 + 2148454741
4 ??? 0x800ed012 0 + 2148454418
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0xb80bcd30 ecx: 0x00000000 edx: 0x0000001f
edi: 0x00000000 esi: 0x80303820 ebp: 0xb7fffa08 esp: 0xb7fff9d0
ss: 0x0000001f efl: 0x00010202 eip: 0xb80bcd58 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x00000000
Binary Images:
0xb8000000 - 0xb81d7fe7 translate ??? (???) /usr/libexec/oah/translate
Translated Code Information:
Rosetta Version: 21.03
Args: /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp /Applications/Microsoft Office X/Microsoft Excel
Exception: EXCBADACCESS (0x0001)
Thread 0: Crashed (0xb7fff9d0, 0xb80bcd58)
0x84a8029c: No symbol
0x84a7bc08: No symbol
0x84a7a30c: No symbol
0x842a90b4: No symbol
0x84ea0aec: No symbol
0x84ea020c: No symbol
0x84ca721c: No symbol
0x84ca6dd4: No symbol
0x84bf9390: No symbol
0x84bf74d8: No symbol
0x84bf6ef4: No symbol
0x84bf6048: No symbol
0x8533ed54: No symbol
PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x00000000 lr: 0x84a8029c ctr: 0x96524590
r00: 0x84a8029c r01: 0xbfffd440 r02: 0x004c9000 r03: 0x00157df0
r04: 0x00000048 r05: 0x6c730000 r06: 0x00000000 r07: 0xbfffd3d0
r08: 0x00601000 r09: 0x00000000 r10: 0x92ecbcb8 r11: 0xa046cd04
r12: 0x96524590 r13: 0x00000001 r14: 0x00460dc0 r15: 0x00000000
r16: 0x00000000 r17: 0x00000001 r18: 0xbfffe3d0 r19: 0x00000001
r20: 0xbfffdb8c r21: 0xbfffdb88 r22: 0xbfffdc18 r23: 0xbfffdc48
r24: 0xbfffdffc r25: 0x00000101 r26: 0x00000077 r27: 0x00000000
r28: 0x005bf780 r29: 0x004c4bc8 r30: 0x004c4be0 r31: 0x00000000
Hi - I am having the exact same issue you described. Were you ever able to find a solution to this? Or, did you have to delete/reinstall office (which is what MS tech support keeps suggesting as my only option)?
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0 com.apple.CoreFoundation 0x907e8e84 _getOffsetOfRefAt + 136
1 com.apple.CoreFoundation 0x907e8bf4 __CFBinaryPlistCreateObject + 1964
2 com.apple.CoreFoundation 0x907e89f8 __CFBinaryPlistCreateObject + 1456
3 com.apple.CoreFoundation 0x907e8c3c __CFBinaryPlistCreateObject + 2036
4 com.apple.CoreFoundation 0x907e89f8 __CFBinaryPlistCreateObject + 1456
5 com.apple.CoreFoundation 0x907e8c3c __CFBinaryPlistCreateObject + 2036
6 com.apple.CoreFoundation 0x907e89f8 __CFBinaryPlistCreateObject + 1456
7 com.apple.CoreFoundation 0x907e8c3c __CFBinaryPlistCreateObject + 2036
8 com.apple.CoreFoundation 0x907e001c __CFTryParseBinaryPlist + 188
9 com.apple.CoreFoundation 0x907dfc04 _CFPropertyListCreateFromXMLData + 144
10 com.apple.Foundation 0x92bda728 _NSParseObjectFromASCIIPropertyListOrSerialization + 160
11 com.apple.Foundation 0x92be79c8 -[NSPlaceholderDictionary initWithContentsOfFile:] + 92
12 com.apple.Foundation 0x92bda0b0 +[NSDictionary dictionaryWithContentsOfFile:] + 56
13 com.apple.Safari 0x00005350 0x1000 + 17232
14 com.apple.Safari 0x000052e8 0x1000 + 17128
15 com.apple.Safari 0x00004b88 0x1000 + 15240
16 com.apple.Safari 0x00004aa8 0x1000 + 15016
17 com.apple.Safari 0x00004690 0x1000 + 13968
18 com.apple.Foundation 0x92bff5e8 -[NSSet makeObjectsPerformSelector:] + 164
19 com.apple.AppKit 0x937ac6c0 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 864
20 com.apple.AppKit 0x937988ec loadNib + 240
21 com.apple.AppKit 0x93798344 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 716
22 com.apple.AppKit 0x937ef814 +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 156
23 com.apple.AppKit 0x9387f64c +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 344
24 com.apple.AppKit 0x9387f3ec NSApplicationMain + 344
25 com.apple.Safari 0x000b779c 0x1000 + 747420
26 com.apple.Safari 0x000b74a0 0x1000 + 746656
Thread 1:
0 libSystem.B.dylib 0x9002c3c8 semaphorewait_signaltrap + 8
1 libSystem.B.dylib 0x90030eac pthreadcondwait + 480
2 com.apple.WebCore 0x0104dee0 WebCore::IconDatabase::syncThreadMainLoop() + 320
3 com.apple.WebCore 0x0100a6a8 WebCore::IconDatabase::iconDatabaseSyncThread() + 424
4 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
Thread 2:
0 libSystem.B.dylib 0x9000b348 machmsgtrap + 8
1 libSystem.B.dylib 0x9000b29c mach_msg + 60
2 com.apple.CoreFoundation 0x907de9ac __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x907de2b0 CFRunLoopRunSpecific + 268
4 com.apple.Foundation 0x92c1d7bc +[NSURLCache _diskCacheSyncLoop:] + 152
5 com.apple.Foundation 0x92bf5118 forkThreadForFunction + 108
6 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
Thread 0 crashed with PPC Thread State 64:
srr0: 0x00000000907e8e84 srr1: 0x000000000200f030 vrsave: 0x0000000000000000
cr: 0x44002448 xer: 0x0000000000000007 lr: 0x00000000907e8bf4 ctr: 0x0000000000000003
r0: 0x0000000000000000 r1: 0x00000000bfffd350 r2: 0x0000000000000000 r3: 0x000000000000003f
r4: 0x0000000000000000 r5: 0x0000000000000000 r6: 0x0000000000000003 r7: 0x0000000000000000
r8: 0x000000000000833f r9: 0x0000000000000000 r10: 0x00000000000189bd r11: 0x0000000001ddfc0e
r12: 0x0000000000000000 r13: 0x0000000000000000 r14: 0x00000000bffff5d0 r15: 0x00000000bfffd3a0
r16: 0x0000000000000000 r17: 0x0000000000000000 r18: 0x000000000000001c r19: 0x00000000a07bb214
r20: 0x00000000bfffdcb4 r21: 0x0000000001d8b000 r22: 0x0000000000000000 r23: 0x00000000bfffd3a0
r24: 0x0000000000000000 r25: 0x00000000000433c9 r26: 0x0000000000000007 r27: 0x0000000000000000
r28: 0x0000000000005482 r29: 0x0000000001d8b000 r30: 0x00000000bffff5d0 r31: 0x00000000907e8460
Binary Images Description:
0x1000 - 0x1dffff com.apple.Safari 3.2.1 (4525.27.1) /Applications/Safari.app/Contents/MacOS/Safari
0x405000 - 0x4c3fff com.apple.WebKit 4525.27 (4525.27.1) /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x551000 - 0x63afff com.apple.JavaScriptCore 4525.26 (4525.26.2) /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x690000 - 0x77efff libxml2.2.dylib /usr/lib/libxml2.2.dylib
0x1008000 - 0x16dbfff com.apple.WebCore 4525.26 (4525.26.6) /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x8fe00000 - 0x8fe52fff dyld 46.16 /usr/lib/dyld
0x90000000 - 0x901bcfff libSystem.B.dylib /usr/lib/libSystem.B.dylib
0x90214000 - 0x90219fff libmathCommon.A.dylib /usr/lib/system/libmathCommon.A.dylib
0x9021b000 - 0x90268fff com.apple.CoreText 1.0.4 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x90293000 - 0x90344fff ATS /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x90373000 - 0x9072efff com.apple.CoreGraphics 1.258.79 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x907bb000 - 0x90895fff com.apple.CoreFoundation 6.4.11 (368.35) /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x908de000 - 0x908defff com.apple.CoreServices 10.4 (???) /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x908e0000 - 0x909e2fff libicucore.A.dylib /usr/lib/libicucore.A.dylib
0x90a3c000 - 0x90ac0fff libobjc.A.dylib /usr/lib/libobjc.A.dylib
0x90aea000 - 0x90b5cfff com.apple.framework.IOKit 1.4 (???) /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x90b72000 - 0x90b84fff libauto.dylib /usr/lib/libauto.dylib
0x90b8b000 - 0x90e62fff com.apple.CoreServices.CarbonCore 681.18 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x90ec8000 - 0x90f48fff com.apple.CoreServices.OSServices 4.1 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x90f92000 - 0x90fd4fff com.apple.CFNetwork 4.0 (129.23) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x90fe9000 - 0x91001fff com.apple.WebServices 1.1.2 (1.1.0) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/WebServ icesCore.framework/Versions/A/WebServicesCore
0x91011000 - 0x91092fff com.apple.SearchKit 1.0.8 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x910d8000 - 0x91101fff com.apple.Metadata 10.4.4 (121.36) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x91112000 - 0x91120fff libz.1.dylib /usr/lib/libz.1.dylib
0x91123000 - 0x912defff com.apple.security 4.6 (29770) /System/Library/Frameworks/Security.framework/Versions/A/Security
0x913dd000 - 0x913e6fff com.apple.DiskArbitration 2.1.2 /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x913ed000 - 0x913f5fff libbsm.dylib /usr/lib/libbsm.dylib
0x913f9000 - 0x91421fff com.apple.SystemConfiguration 1.8.3 /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x91434000 - 0x9143ffff libgcc_s.1.dylib /usr/lib/libgcc_s.1.dylib
0x91444000 - 0x914bffff com.apple.audio.CoreAudio 3.0.5 /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x914fc000 - 0x914fcfff com.apple.ApplicationServices 10.4 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x914fe000 - 0x91536fff com.apple.AE 1.5 (297) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ AE.framework/Versions/A/AE
0x91551000 - 0x91623fff com.apple.ColorSync 4.4.11 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x91676000 - 0x91707fff com.apple.print.framework.PrintCore 4.6 (177.13) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x9174e000 - 0x91805fff com.apple.QD 3.10.27 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x91842000 - 0x918a0fff com.apple.HIServices 1.5.3 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x918cf000 - 0x918f0fff com.apple.LangAnalysis 1.6.1 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x91904000 - 0x91929fff com.apple.FindByContent 1.5 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ FindByContent.framework/Versions/A/FindByContent
0x9193c000 - 0x9197efff com.apple.LaunchServices 183 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LaunchServices.framework/Versions/A/LaunchServices
0x9199a000 - 0x919aefff com.apple.speech.synthesis.framework 3.3 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x919bc000 - 0x91a02fff com.apple.ImageIO.framework 1.5.8 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
0x91a19000 - 0x91ae0fff libcrypto.0.9.7.dylib /usr/lib/libcrypto.0.9.7.dylib
0x91b2e000 - 0x91b43fff libcups.2.dylib /usr/lib/libcups.2.dylib
0x91b48000 - 0x91b66fff libJPEG.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x91b6c000 - 0x91c23fff libJP2.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x91c72000 - 0x91c76fff libGIF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x91c78000 - 0x91ce2fff libRaw.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRaw.dylib
0x91ce7000 - 0x91d01fff libPng.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
0x91d06000 - 0x91d09fff libRadiance.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x91e18000 - 0x91e56fff libTIFF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x91e5d000 - 0x91e5dfff com.apple.Accelerate 1.2.2 (Accelerate 1.2.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x91e5f000 - 0x91f44fff com.apple.vImage 2.4 /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x91f4c000 - 0x91f6bfff com.apple.Accelerate.vecLib 3.2.2 (vecLib 3.2.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x91fd7000 - 0x92045fff libvMisc.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x92050000 - 0x920e5fff libvDSP.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x920ff000 - 0x92687fff libBLAS.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x926ba000 - 0x929e5fff libLAPACK.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x92a15000 - 0x92b03fff libiconv.2.dylib /usr/lib/libiconv.2.dylib
0x92b06000 - 0x92b8efff com.apple.DesktopServices 1.3.7 /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x92bcf000 - 0x92dfafff com.apple.Foundation 6.4.10 (567.37) /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x92f27000 - 0x92f45fff libGL.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x92f50000 - 0x92faafff libGLU.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x92fc8000 - 0x92fc8fff com.apple.Carbon 10.4 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x92fca000 - 0x92fdefff com.apple.ImageCapture 3.0 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x92ff6000 - 0x93006fff com.apple.speech.recognition.framework 3.4 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x93012000 - 0x93027fff com.apple.securityhi 2.0 (203) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x93039000 - 0x930c0fff com.apple.ink.framework 101.2 (69) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x930d4000 - 0x930dffff com.apple.help 1.0.3 (32) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x930e9000 - 0x93117fff com.apple.openscripting 1.2.7 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x93131000 - 0x93140fff com.apple.print.framework.Print 5.2 (192.4) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x9314c000 - 0x931b2fff com.apple.htmlrendering 1.1.2 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
0x931e3000 - 0x93232fff com.apple.NavigationServices 3.4.4 (3.4.3) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x93260000 - 0x9327dfff com.apple.audio.SoundManager 3.9 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x9328f000 - 0x9329cfff com.apple.CommonPanels 1.2.2 (73) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x932a5000 - 0x935b3fff com.apple.HIToolbox 1.4.10 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x93703000 - 0x9370ffff com.apple.opengl 1.4.7 /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x93714000 - 0x93734fff com.apple.DirectoryService.Framework 3.3 /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x93788000 - 0x93788fff com.apple.Cocoa 6.4 (???) /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x9378a000 - 0x93dbdfff com.apple.AppKit 6.4.10 (824.48) /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x9414a000 - 0x941bcfff com.apple.CoreData 91 (92.1) /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x941f5000 - 0x942bafff com.apple.audio.toolbox.AudioToolbox 1.4.7 /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x9430d000 - 0x9430dfff com.apple.audio.units.AudioUnit 1.4 /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x9430f000 - 0x944cffff com.apple.QuartzCore 1.4.12 /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x94519000 - 0x94556fff libsqlite3.0.dylib /usr/lib/libsqlite3.0.dylib
0x9455e000 - 0x945aefff libGLImage.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x945b7000 - 0x945d0fff com.apple.CoreVideo 1.4.2 /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x94669000 - 0x946a1fff com.apple.vmutils 4.0.0 (85) /System/Library/PrivateFrameworks/vmutils.framework/Versions/A/vmutils
0x946e6000 - 0x94702fff com.apple.securityfoundation 2.2 (27710) /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x94716000 - 0x9475afff com.apple.securityinterface 2.2 (27692) /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x94c1e000 - 0x94c8ffff libstdc++.6.dylib /usr/lib/libstdc++.6.dylib
0x94e05000 - 0x94f35fff com.apple.AddressBook.framework 4.0.6 (490) /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x94fc8000 - 0x94fd7fff com.apple.DSObjCWrappers.Framework 1.1 /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWra ppers
0x94fdf000 - 0x9500cfff com.apple.LDAPFramework 1.4.1 (69.0.1) /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x95013000 - 0x95023fff libsasl2.2.dylib /usr/lib/libsasl2.2.dylib
0x95027000 - 0x95056fff libssl.0.9.7.dylib /usr/lib/libssl.0.9.7.dylib
0x95066000 - 0x95083fff libresolv.9.dylib /usr/lib/libresolv.9.dylib
0x9b058000 - 0x9b08efff com.apple.Syndication 1.0.7 (55) /System/Library/PrivateFrameworks/Syndication.framework/Versions/A/Syndication
0x9b0ab000 - 0x9b0bdfff com.apple.SyndicationUI 1.0.7 (55) /System/Library/PrivateFrameworks/SyndicationUI.framework/Versions/A/Syndicatio nUIVery odd you don't have a history.plist file.
There ought to be two History files in that folder:
History.pist and
HistoryIndex.sk
Perhaps this is causing the crash. (Note: something in your system may be preventing the History.plist file from being rewritten on the Safari restart. If true, that's a bigger issue. Let's see if the following works before going down that path).
If you have a backup of your system, or at least the Library folder, go to that external source and move the history.plist back to the original location. If not, open another User Account. If necessary, you can create one in System Preferences>Accounts.
There, via the Finder, go to the same source location, i.e.Safari folder. Move the History.plist file there to your HD>Users>User Account>Public>Drop Box folder. Then, log back to your original user account. Go to the Drop Box folder. You'll see the History file. Move it to the Safari folder, then restart Safari.
Post back -
Any ideas of what might be the issue ? The issue appeared 'randomly' about 1 day after updating.
After googling I tried the 'trash the containers' files in the library troubleshooing step, and repaired permissions, which made it work for about 1 day.
Now again on launching preview by any method it sits in the doc not responding as has to be force quitted. I have since retried the 'trash the containers' thing and this didnt work, I emptied my cache, I repaired permissions... I'm stuck!
Any ideas??!BTW, OS X 10.9.3 was released. I suggest you download and run the combo updater rather than use the smaller updater via the Mac App Store (MAS).
OS X Mavericks 10.9.3 (Update (Combo)
http://support.apple.com/kb/DL1746 -
I was opening a Mail attachment (a PowerPoint file from a trusted source) last night when my BlackBook suddenly restarted itself for no reason. I happen to think that fact is coincidental to the problem, but at least it gives some background. After a restart (and a permissions repair just to be sure) Mail will not launch - just as it is about to draw the main window it quits. Safe boot has no effect, further permissions repairs also has no effect. Removing the Mail folder from ~/Library/ and home/Library and relaunching Mail from scratch results in Mail starting the Wizard and then it quits out again. Putting my account folders back one by one into the above location also has no effect. I'm also suddenly getting "unexpectedly quit" messages for something called Pub Sub Agent which I'm sure must be related. The crash report says that the thread concerned has "sqlite" in it as well as Pub Sub Agent. Deleting the .plist files for Mail also ineffective.
I'm now at the limit of my knowledge. The only remedy I can think of is to reinstall the OS, which is a bit overkill just to get Mail back. I've downloaded Thunderbird meantime but I really want to get Mail back. Any advice gratefully received. Thanks.
Message was edited by: mackixwindozeHere's the relevant thread from the crash report:
Thread 2 Crashed:
0 libsqlite3.0.dylib 0x93eb2047 sqlite3CreateForeignKey + 983
1 libsqlite3.0.dylib 0x93ef8f93 yy_reduce + 16963
2 libsqlite3.0.dylib 0x93efb66c sqlite3Parser + 780
3 libsqlite3.0.dylib 0x93efb972 sqlite3RunParser + 290
4 libsqlite3.0.dylib 0x93efd9c8 sqlite3Prepare + 2056
5 libsqlite3.0.dylib 0x93efe592 sqlite3_exec + 114
6 libsqlite3.0.dylib 0x93eff1d0 sqlite3InitCallback + 784
7 libsqlite3.0.dylib 0x93efe74b sqlite3_exec + 555
8 libsqlite3.0.dylib 0x93effd0d sqlite3InitOne + 2477
9 libsqlite3.0.dylib 0x93effe90 sqlite3Init + 112
10 libsqlite3.0.dylib 0x93f037ef prepSelectStmt + 3375
11 libsqlite3.0.dylib 0x93f03d37 sqlite3SelectResolve + 103
12 libsqlite3.0.dylib 0x93ee2ecf sqlite3Select + 511
13 libsqlite3.0.dylib 0x93ef691e yy_reduce + 7118
14 libsqlite3.0.dylib 0x93efb66c sqlite3Parser + 780
15 libsqlite3.0.dylib 0x93efb9d8 sqlite3RunParser + 392
16 libsqlite3.0.dylib 0x93efd9c8 sqlite3Prepare + 2056
17 com.apple.PubSub 0x94cd75a0 SQLite::Database::compile(char const*) + 134
18 com.apple.PubSub 0x94cd8876 SQLite::Query::statement() + 162
19 com.apple.PubSub 0x94cd8968 SQLite::Query::takeStatement() + 18
20 com.apple.PubSub 0x94cd5aeb SQLite::Cursor::_init(SQLite::Query*, bool) + 43
21 com.apple.PubSub 0x94cf81f0 SQLite::CursorOf<PubSub::ClientCore>::CursorOf(SQLite::QueryOf<PubSub::ClientCo re>*, bool) + 38
22 com.apple.PubSub 0x94cf78a9 +[PSClient allClientBundleIdentifiers] + 159
23 com.apple.MessageFramework 0x0047d9c5 -[RSSInterchange _runManager] + 385
24 com.apple.Foundation 0x94fd25ad -[NSThread main] + 45
25 com.apple.Foundation 0x94fd2154 _NSThread__main_ + 308
26 libSystem.B.dylib 0x93f62c55 pthreadstart + 321
27 libSystem.B.dylib 0x93f62b12 thread_start + 34 -
Acrobat Pro 9.4.5 Updated, now won't launch program or open pdfs
Downloaded and updated 9.4.5 when prompted. Ran update but think there may have been a glitch. I haven't been able to launch the application or open pdf documents since. (OSX 10.6.8).
Was going to uninstall but can't find Acrobat Pro Unistall app. on my computer (Own CS5 Design Premium, and have searched and found the other application uninstallers. See attachment)
1) Is there some sort of patch or update for this? If not, is there some sort of support where I can contact Adobe directly about this issue? (I already filed a bug report).
2) Where can I download Acrobat Pro 9.? uninstaller? (I still have my old Mac from CS4, should I try using that???)
Upgrading to CS5.5 and or AcrobatX is not an option at this time. Please advise.Thanks for your response Steve.
Don't quite know what happened. I'm technically challenged. I just inserted the disks and double clicked to "install". I have two Macs, one at work and one at home. The one at home which was installed after the one at work looks correct. I am copying that and bringing my application disks to work to uninstall/reinstall.
Main question, is there a problem with Acrobat Pro 9.4.5? Do you suggest I uninstall, re-install this program?
TIA MrsMelbyElvis -
I suddenly can't launch iTunes. I have followed Apple's iTunes uninstall procedure to the letter, restarted my computer and downloaded and reinstalled iTunes, the latest version. It won't even open.
It crashed while I was updating my iPod Touch. I realised it was filing the empty space with music which was going to take too long and clicked off the option. The program suddenly crashed and now won't launch. I removed everything to do with iTunes and reinstalled it several times. Still not working. Are there other files that iTunes uses that are not listed but might be causing the problem? I don't want to have to reinstall the entire operating system and all my programs again just to use iTunes.Oh yeah... I tried deleting the com.apple.iTunes.plist file. Didn't do anything. Also verified the disk (no issues) and repaired permissions. None of that fixed it...
-
Hello
I have done something very silly. I run 10.3.9 and downloaded and installed Safari 3 not realising it wasn't compatible. It was allowed to install indicating the install was successful. However Safari and mail now won't launch. Have I lost the apps and is there anything I can do to get them back, particularly mail?Hi Again Christine
Perhaps my responses HERE and HERE, in another's member's Topic Here, may be helpful.
Review that entire Thread for continuity, but if you have questions, please post them here in this Thread.
And Thank You, for extending the courtesy, of awarding in Discussions, as this is not a requirement, nor mandatory, but is much appreciated!
ali b -
FC Studio Crossgrade - now app won't launch!
I just got my crossgrade disks yesterday and did the upgarde which took about 6 hours. I launched the app when it was finished, made sure it opened, looked at some old projects, quit, slept the computer all night. Woke up, did some email, shut down, came back 5 hours later and now FC won't launch. DVD SP will launch, Soundtrack Pro will launch but not FC. I'm screwed.
I've done a search, can't find anything on this. I'm going to try and repair permissions and see if that helps.
I used to have issues with it not launching before I did the crossgrade - but I thought was a rosetta issue since I have the same proble with MS Word and excel sometimes - but after a restart, all works fine. I'm running 10.4.8.
Please help!
DeniseOK, I've got it working (knock on wood) and here is what happened in case anyone has this issue and pulls this up on a search:
Did the crossgrade - all apps (motion, DVDSP, Soundtrack, FC, etc)
Did NOT repair permissions
Launched FC immediately after install - launched fine
After about 12 hours of sleep, FC faild to launch. Click icon in dock and arrow below icon comes up for about 1 second and then fades away. No spinning of HD. Attempt to launch from icon in application folder - nothing. Finder remains active, no spinning of HD.
Repaired permissions - no luck.
Reset P-Ram - no luck.
Safe restart - no luck.
Unplugged all connections to computer - safe restart - no luck.
Finally I just popped in the cross grade install disk, unchecked everything except FC and compressor and installed it again.
Repaired permissions
Worked last night
Worked again this morning after a shut-down all night.
I guess I'll abandon the sleep thing as well for this computer. Seems OK to do during the day, but not over night.
Thanks for your help everyone. I hope this can help someone in the future.
Denise -
I have just installed Mountain Lion and now Acrobat Pro 9.5.5 won't launch. Is there a fix?
I tried uninstalling the plug ins and installing Reader based on advice in another post but it didn't work.What's your system? windows?
[url deleted by host]
Message was edited by: Michael.lu [url deleted by host]
Message was edited by: Michael Kazlow -
I just installed Readdledocs on my ipod, and now when I launch the app, I get a screen which says "downloading message" and the app freezes and won't do anything else. How can I get the app to function again?
This happened after I tried to get Readdledocs to open an epub file which I created in Calibre.This is a followup to my own posting above.
Thanks to Dave Sawyer for posting information about re-downloading an app which has been deleted. I deleted the app from iTunes. Then, when I synched, iTunes asked me if I wanted the items on my ipod touch copied back into iTunes. I said yes and then synched.
Readdledocs is now working again. It is no longer frozen. However, I have learned my lesson. I will download only pdf's from now on. I don't think it works so well with epub files. The text reflow feature of Readdledocs is exactly what I need to use for my work documents on my ipod touch.
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