Excel Running Slow
MacBook Pro (13-inch, Mid 2012)
2.5 GHz Intel Core i5
8GM Ram
SSD Drive
Excel for Mac Version 14.4.5
When i use excel it is very, very slow. Typical use cases:
1) Long time to open, save and close a file
2) CTRL-C is takes a minute with a spinning ball to recognize that function
3) moving between sheets can have some delays.
I have tried to review the font discussion in an earlier thread and have checked for non-compatible fonts (which are removed) but no luck. Any other comprehensive thoughts or advice.
One frequent suggestion is turning off Automatica Configuration in IEM if that's your browser of choice.
This can be accessed by Tools / Internet Options / Connections / LAN settings / Automatic configuration
You can also check out this link on optimising the data transfer that the web apps send and receive. The suggestions focus on isolating and sending only changed data, rather than the entire spreadsheet. Hopefully this'll be some for you.
http://blogs.office.com/2013/11/19/real-time-co-authoring-in-the-excel-web-app-why-and-how-we-did-it/
Steven Andrews
SharePoint Business Analyst: LiveNation Entertainment
Blog: baron72.wordpress.com
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CodePlex Corner Series
Please remember to mark your question as "answered" if this solves (or helps) your problem.
Similar Messages
-
Excel running slow - spinning wheel
Hi
can anyone help
everything on my mac runs fine, and 100% except excel which is often slow and gets the lovely spinning pin wheel
it often happens if i simply try to cut / copy... there is a delay and the spinning wheel appears
nothing else runs slow etc...
any thoughts on this???
I have OS X version 10.9.6
heaps of memory / space etc....
Excel version 14.4.3
2011
thanks!Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Enter the name of the crashed application or process in the Filter text field. Select the messages from the time of the last crash, if any. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
Still in the Console window, look under User Diagnostic Reports for crash reports related to the process. The report name starts with the name of the crashed process, and ends with ".crash". Select the most recent report and post the entire contents — again, the text, not a screenshot. In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.) Please don’t post shutdownStall, spin, or hang logs — they're very long and not helpful. -
Mac book pro running slow and word and excel from Mac not opening
Mac book pro running slow and word and excel from Mac not opening
Call it Monday morning humor.... ALL the MacBook Pro owners we see asking the same thing (more than once a day, too) are slower since 10.10.x so we can assume something. Heard the very same story with every new OS in the past decade from laptop owners, heard a lot especially with Snow Leopard back in Aug-Sept 2009.
A new OS goes better if you do a clean install / checked Roaringapps.com for compatibility / wait for vendors to have updates
About the only things that can be done in addition - if you have like many posting those symptoms have minimal 4GB RAM is to upgrade to 8GB+ and throw in a new 250GB+ SSD (the most recent MBP have to be bought with and cannot add RAM later).
Even the MacBook Air 2014 though with 4GB RAM have PCIe-SSDs that helps, plus 4th gen Intel i5's and an IG of 5000 or later all help.
Try including more details. Model year and configuration at least. -
I have an early 2011 MacBook Pro which has been running slow for a while. After looking at responses to similar problems I have downloaded and run EtreCheck. Please can someone help me with what it all means.
Thanks in advance.
EtreCheck version: 1.9.15 (52)
Report generated 19 September 2014 08:07:14 GMT+8
Hardware Information: ?
MacBook Pro (13-inch, Early 2011) (Verified)
MacBook Pro - model: MacBookPro8,1
1 2.3 GHz Intel Core i5 CPU: 2 cores
4 GB RAM
Video Information: ?
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software: ?
OS X 10.9.4 (13E28) - Uptime: 0 days 0:4:29
Disk Information: ?
Hitachi HTS545032B9A302 disk0 : (320.07 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 319.21 GB (147 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-898
USB Information: ?
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ?
Apple Inc. thunderbolt_bus
Gatekeeper: ?
Mac App Store and identified developers
Kernel Extensions: ?
[not loaded] com.seagate.driver.PowSecDriverCore (5.2.4 - SDK 10.4) Support
[not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.2.4 - SDK 10.4) Support
[not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.2.4 - SDK 10.5) Support
[not loaded] com.seagate.driver.SeagateDriveIcons (5.2.4 - SDK 10.4) Support
[loaded] com.sophos.kext.sav (9.1.55 - SDK 10.7) Support
[loaded] com.sophos.nke.swi (9.1.50 - SDK 10.8) Support
Launch Daemons: ?
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[running] com.sophos.autoupdate.plist Support
[running] com.sophos.configuration.plist Support
[running] com.sophos.intercheck.plist Support
[running] com.sophos.notification.plist Support
[running] com.sophos.scan.plist Support
[running] com.sophos.sxld.plist Support
[running] com.sophos.webd.plist Support
[running] com.trusteer.rooks.rooksd.plist Support
Launch Agents: ?
[loaded] com.divx.dms.agent.plist Support
[loaded] com.divx.update.agent.plist Support
[running] com.sophos.uiserver.plist Support
[running] com.trusteer.rapport.rapportd.plist Support
User Launch Agents: ?
[loaded] com.adobe.ARM.[...].plist Support
[running] com.amazon.music.plist Support
[loaded] com.google.keystone.agent.plist Support
[not loaded] jp.co.canon.Inkjet_Extended_Survey_Agent.plist Support
User Login Items: ?
iTunesHelper
TomTomHOMERunner
AdobeResourceSynchronizer
Dropbox
Internet Plug-ins: ?
FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
DivX Web Player: Version: 3.2.1.977 - SDK 10.6 Support
AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 Support
AdobePDFViewer: Version: 11.0.09 - SDK 10.6 Support
Flash Player: Version: 15.0.0.152 - SDK 10.6 Support
EPPEX Plugin: Version: 10.0 Support
Default Browser: Version: 537 - SDK 10.9
OVSHelper: Version: 1.1 Support
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.4.4 - SDK 10.6 Support
iPhotoPhotocast: Version: 7.0 - SDK 10.7
Safari Extensions: ?
Ultimate
Audio Plug-ins: ?
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins: ?
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
3rd Party Preference Panes: ?
Flash Player Support
Perian Support
Trusteer Endpoint Protection Support
Time Machine: ?
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 297.29 GB Disk used: 160.38 GB
Destinations:
Data [Network] (Last used)
Total size: 2 TB
Total number of backups: 99
Oldest backup: 2012-04-20 17:05:32 +0000
Last backup: 2014-09-18 23:49:25 +0000
Size of backup disk: Excellent
Backup size 2 TB > (Disk size 297.29 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU: ?
6% InterCheck
5% iCalExternalSync
3% WindowServer
2% CalendarAgent
2% SystemUIServer
Top Processes by Memory: ?
152 MB SophosScanD
147 MB InterCheck
106 MB SophosAntiVirus
66 MB Dropbox
57 MB com.apple.iTunesLibraryService
Virtual Memory Information: ?
161 MB Free RAM
1.55 GB Active RAM
1.41 GB Inactive RAM
902 MB Wired RAM
611 MB Page-ins
0 B Page-outsUninstall Trusteer software
http://www.trusteer.com/support/uninstalling-rapport-mac-os-x
Remove Sophos
https://discussions.apple.com/message/21069437#21069437 -
My late 2009 iMac is running slow, particularly on Mail, more so since I upgraded to Yosemite. I have run an Etrecheck but it doesn't mean too much to me. If anyone can point me to what I need to do I'll be very grateful.
Etrecheck says:
Problem description:
Imac late 2009 running slow
EtreCheck version: 2.2 (132)
Report generated 5/3/15, 4:33 PM
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
iMac (21.5-inch, Late 2009) (Technical Specifications)
iMac - model: iMac10,1
1 3.06 GHz Intel Core 2 Duo CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
Empty
BANK 1/DIMM0
Empty
BANK 0/DIMM1
2 GB DDR3 1067 MHz ok
BANK 1/DIMM1
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce 9400 - VRAM: 256 MB
iMac 1920 x 1080
System Software: ℹ️
OS X 10.10.3 (14D136) - Time since boot: 5:5:56
Disk Information: ℹ️
ST3500418ASQ disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 499.25 GB (308.35 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-ST DVDRW GA11N
USB Information: ℹ️
Apple Inc. Built-in iSight
Western Digital My Book 111A 1 TB
disk1s1 (disk1s1) <not mounted> : 32 KB
My Book (disk1s3) /Volumes/My Book : 1.00 TB (226.58 GB free)
Apple Internal Memory Card Reader
Apple, Inc. Keyboard Hub
Apple, Inc Apple Keyboard
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Configuration files: ℹ️
/etc/hosts - Count: 30
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/Toast 10 Titanium/Toast Titanium.app
[not loaded] com.roxio.BluRaySupport (1.1.6) [Click for support]
[not loaded] com.roxio.TDIXController (1.7) [Click for support]
/Library/Application Support/LogMeIn/drivers
[loaded] com.logmein.driver.LogMeInSoundDriver (4.1.48f99) [Click for support]
/System/Library/Extensions
[not loaded] com.NovatelWireless.driver.NovatelWirelessUSBCDCECMControl (3.0.13) [Click for support]
[not loaded] com.NovatelWireless.driver.NovatelWirelessUSBCDCECMData (3.0.13) [Click for support]
[not loaded] com.ZTE.driver.ZTEUSBCDCACMData (1.3.8) [Click for support]
[not loaded] com.ZTE.driver.ZTEUSBMassStorageFilter (1.3.8) [Click for support]
[not loaded] com.novamedia.driver.IceraUSB_MSD_Bypass (1.3.0) [Click for support]
[not loaded] com.novatelwireless.driver.3G (3.0.13) [Click for support]
[not loaded] com.novatelwireless.driver.DisableAutoInstall (3.0.13) [Click for support]
[not loaded] com.option.driver.Option72 (2.15.0) [Click for support]
[not loaded] com.option.driver.OptionHS (3.26.0) [Click for support]
[not loaded] com.option.driver.OptionMSD (1.21.0) [Click for support]
[not loaded] com.option.driver.OptionQC (1.11.0) [Click for support]
[not loaded] com.pctools.iantivirus.kfs (1.0.1) [Click for support]
[not loaded] com.rim.driver.BlackBerryUSBDriverInt (0.0.39) [Click for support]
[not loaded] com.rim.driver.BlackBerryUSBDriverVSP (0.0.45) [Click for support]
[not loaded] com.vodafone.driver (3.0.9) [Click for support]
[not loaded] com.zte.driver.cdc_ecm_qmi (1.0.1) [Click for support]
[not loaded] com.zte.driver.cdc_usb_bus (1.0.1) [Click for support]
[not loaded] de.novamedia.driver.NMSmartplugSCSIDevice (1.0.1) [Click for support]
[not loaded] de.novamedia.oem.vodafone.vtp.huawei.cdc (0.0.2) [Click for support]
/System/Library/Extensions/NMHuaweiPhonesVTPCDC.kext/Contents/Resources
[not loaded] de.novamedia.driver.NMUSBCDCACMData.VTP (3.2.6) [Click for support]
/System/Library/Extensions/NovatelWireless3G.kext/Contents/Plugins
[not loaded] com.novatelwireless.driver.3GData (3.0.13) [Click for support]
/System/Library/Extensions/Vodafone.kext/Contents/Plugins
[not loaded] com.vodafone.driver.Data (3.0.9) [Click for support]
/Volumes/My Book/Extras/WD +TURBO Installer.app
[not loaded] com.wdc.driver.1394HP (1.0.9) [Click for support]
[not loaded] com.wdc.driver.USBHP (1.0.11) [Click for support]
Startup Items: ℹ️
AdobeVersionCueCS2: Path: /Library/StartupItems/AdobeVersionCueCS2
Qmaster: Path: /Library/StartupItems/Qmaster
VirtualPCOSServices: Path: /Library/StartupItems/VirtualPCOSServices
Startup items are obsolete in OS X Yosemite
Problem System Launch Agents: ℹ️
[killed] com.apple.CallHistoryPluginHelper.plist
[killed] com.apple.CallHistorySyncHelper.plist
[killed] com.apple.cloudphotosd.plist
[killed] com.apple.coreservices.appleid.authentication.plist
[killed] com.apple.EscrowSecurityAlert.plist
[killed] com.apple.icloud.fmfd.plist
[killed] com.apple.Maps.pushdaemon.plist
[killed] com.apple.photolibraryd.plist
[killed] com.apple.security.cloudkeychainproxy.plist
[killed] com.apple.telephonyutilities.callservicesd.plist
10 processes killed due to memory pressure
Problem System Launch Daemons: ℹ️
[killed] com.apple.awdd.plist
[killed] com.apple.ctkd.plist
[killed] com.apple.icloud.findmydeviced.plist
[killed] com.apple.ifdreader.plist
[failed] com.apple.mtrecorder.plist
[killed] com.apple.nehelper.plist
[killed] com.apple.periodic-daily.plist
[killed] com.apple.softwareupdated.plist
[killed] com.apple.wdhelper.plist
8 processes killed due to memory pressure
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.adobe.CS4ServiceManager.plist [Click for support]
[loaded] com.adobe.CS5ServiceManager.plist [Click for support]
[failed] com.logmein.LMILaunchAgentFixer.plist [Click for support] [Click for details]
[running] com.logmein.logmeingui.plist [Click for support]
[running] com.logmein.logmeinguiagent.plist [Click for support]
[not loaded] com.logmein.logmeinguiagentatlogin.plist [Click for support]
[running] de.novamedia.VodafoneDeviceObserver.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.adobe.SwitchBoard.plist [Click for support]
[loaded] com.adobe.versioncueCS3.plist [Click for support]
[loaded] com.adobe.versioncueCS4.plist [Click for support]
[failed] com.apple.spirecorder.plist
[loaded] com.bombich.ccc.plist [Click for support]
[running] com.logmein.logmeinserver.plist [Click for support]
[loaded] com.logmein.raupdate.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] jp.co.canon.MasterInstaller.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.adobe.ARM.[...].plist [Click for support]
[loaded] com.adobe.ARM.[...].plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
User Login Items: ℹ️
iTunesHelper Application Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Mail Application (/Applications/Mail.app)
Dropbox Application (/Applications/Dropbox.app)
AdobeResourceSynchronizer Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
iAntiVirus Application Hidden (/Applications/iAntiVirus/iAntiVirus.app)
Internet Plug-ins: ℹ️
LogMeInSafari64: Version: 1.0.730 [Click for support]
Unity Web Player: Version: UnityPlayer version 3.5.3f3 - SDK 10.6 [Click for support]
Default Browser: Version: 600 - SDK 10.10
AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]
LogMeIn: Version: 1.0.730 [Click for support]
Flash Player: Version: 17.0.0.169 - SDK 10.6 [Click for support]
LogMeInSafari32: Version: 1.0.730 [Click for support]
QuickTime Plugin: Version: 7.7.3
iPhotoPhotocast: Version: 7.0
AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
SharePointBrowserPlugin: Version: 14.0.0 [Click for support]
EPPEX Plugin: Version: 10.0 [Click for support]
JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
Audio Plug-ins: ℹ️
DVCPROHDAudio: Version: 1.2
3rd Party Preference Panes: ℹ️
Adobe Version Cue CS2 [Click for support]
Adobe Version Cue CS3 [Click for support]
Adobe Version Cue CS4 [Click for support]
Déjà Vu [Click for support]
Flash Player [Click for support]
Growl [Click for support]
SixtyFourSwitcher [Click for support]
Time Machine: ℹ️
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 499.25 GB Disk used: 190.89 GB
Destinations:
My Book [Local]
Total size: 1.00 TB
Total number of backups: 13
Oldest backup: 2015-04-21 19:59:59 +0000
Last backup: 2015-05-02 19:49:37 +0000
Size of backup disk: Adequate
Backup size 1.00 TB > (Disk used 190.89 GB X 3)
Top Processes by CPU: ℹ️
12% iavd
5% iAntiVirus
5% WindowServer
5% diskimages-helper
1% mdworker(5)
Top Processes by Memory: ℹ️
537 MB kernel_task
266 MB Google Chrome Helper(4)
111 MB Google Chrome
74 MB ocspd
74 MB WindowServer
Virtual Memory Information: ℹ️
1.45 GB Free RAM
2.55 GB Used RAM
59 MB Swap Used
Diagnostics Information: ℹ️
May 3, 2015, 11:26:23 AM /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-05-03-112623_[ redacted].cpu_resource.diag [Click for details]
May 3, 2015, 11:22:17 AM Self test - passedThanks for all the replies.
I've now installed the ad blocker, thrown away the unwanted files, and thrown away a copy of Firefox that Adware said had a problematic extension.
Things are better, but still slow.
Activity Monitor shows that with just Mail, Chrome and Excel running, 2.9GB of my 4GB RAM is used. Opening InDesign (always slow) increase that to 3.2GB. But the graph stays green.
Console shows several potential problems but I don't know if any are significant. In any case I will call my Mac store tomorrow to ask their advice about RAM.
04/05/2015 18:52:05.309 mds[55]: (DiskStore.Error:1417) Unexpected file dev:16777225 storeDev:16777218 mode:41ed hint:3383189 oid:3383189 ino:3383189 fsEvents:1 /Users/leopard/Library/Mail/V2/[email protected]/INBOX.mbox/AB2DA797-EBE4-453E-82BD-8CE588E5D59D/Data/9/6/6/Attachments/669999/5 -- /Users/leopard/Library/Mail/V2/[email protected]/INBOX.mbox/AB2DA797-EBE4-453E-82BD-8CE588E5D59D/Data/9/6/6/Attachments/669999/5
04/05/2015 18:52:05.309 mds[55]: (DiskStore.Error:1417) Unexpected file dev:16777225 storeDev:16777218 mode:41ed hint:3375445 oid:3375445 ino:3375445 fsEvents:1 /Users/leopard/Library/Mail/V2/[email protected]/INBOX.mbox/AB2DA797-EBE4-453E-82BD-8CE588E5D59D/Data/9/6/6/Messages -- /Users/leopard/Library/Mail/V2/[email protected]/INBOX.mbox/AB2DA797-EBE4-453E-82BD-8CE588E5D59D/Data/9/6/6/Messages
04/05/2015 18:52:10.564 com.apple.backupd-helper[66]: Attempt to use XPC with a MachService that has HideUntilCheckIn set. This will result in unpredictable behavior: com.apple.backupd.status.xpc
04/05/2015 18:52:11.090 com.apple.backupd-helper[66]: Attempt to use XPC with a MachService that has HideUntilCheckIn set. This will result in unpredictable behavior: com.apple.backupd.status.xpc
04/05/2015 18:52:12.727 Mail[309]: {"status":"400","schemes":"Bearer","scope":"https://mail.google.com/"}
04/05/2015 18:52:13.021 Mail[309]: XOAUTH2 requires user
04/05/2015 18:52:13.022 Mail[309]: Failed to start the SASL connection
SASL(-1): generic failure: XOAUTH2 requires user
04/05/2015 18:52:14.284 helpd[296]: Cannot find executable for CFBundle 0x7fb412caabe0 </Library/Documentation/Help/iWorkFunctionsHelp.help> (not loaded)
04/05/2015 18:52:15.085 helpd[296]: Cannot find executable for CFBundle 0x7fb412d1f540 </Library/Documentation/Help/X422MFPHelp.help> (not loaded)
04/05/2015 18:52:17.455 helpd[296]: CFPropertyListCreateFromXMLData(): Old-style plist parser: missing semicolon in dictionary on line 1. Parsing will be abandoned. Break on _CFPropertyListMissingSemicolon to debug.
04/05/2015 18:52:17.456 helpd[296]: CFPropertyListCreateFromXMLData(): Old-style plist parser: missing semicolon in dictionary on line 1. Parsing will be abandoned. Break on _CFPropertyListMissingSemicolon to debug.
04/05/2015 18:52:21.737 helpd[296]: CFPropertyListCreateFromXMLData(): Old-style plist parser: missing semicolon in dictionary on line 3. Parsing will be abandoned. Break on _CFPropertyListMissingSemicolon to debug.
04/05/2015 18:52:21.738 helpd[296]: CFPropertyListCreateFromXMLData(): Old-style plist parser: missing semicolon in dictionary on line 3. Parsing will be abandoned. Break on _CFPropertyListMissingSemicolon to debug.
04/05/2015 18:52:23.292 com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
04/05/2015 18:52:31.811 AddressBookManager[428]: Validate metadata timed out, cancelling
04/05/2015 18:52:33.395 accountsd[262]: AIDA Notification plugin running
04/05/2015 18:52:33.396 accountsd[262]: Enter ShareKitAccountEnabler - didChangeWithType - type=2 for account [email protected] (A9323757-5224-408D-AE23-0CB83451E046).
04/05/2015 18:52:33.467 com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
04/05/2015 18:52:33.573 accountsd[262]: AIDA Notification plugin running
04/05/2015 18:52:33.574 accountsd[262]: Enter ShareKitAccountEnabler - didChangeWithType - type=2 for account [email protected] (A9323757-5224-408D-AE23-0CB83451E046).
04/05/2015 18:52:33.922 accountsd[262]: AIDA Notification plugin running
04/05/2015 18:52:33.923 accountsd[262]: Enter ShareKitAccountEnabler - didChangeWithType - type=2 for account [email protected] (D9A0E166-5A9D-4D1B-B82F-E4CA68F064F3).
04/05/2015 18:52:34.068 accountsd[262]: AIDA Notification plugin running
04/05/2015 18:52:34.068 accountsd[262]: Enter ShareKitAccountEnabler - didChangeWithType - type=2 for account [email protected] (D9A0E166-5A9D-4D1B-B82F-E4CA68F064F3).
04/05/2015 18:52:34.354 com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
04/05/2015 18:52:35.161 icbaccountsd[430]: Connection error while checking Apple Internalness. Error: Error Domain=NSCocoaErrorDomain Code=4099 "Couldn’t communicate with a helper application." (The connection to service named com.apple.CrashReporterSupportHelper was invalidated.) UserInfo=0x7fe8584355d0 {NSDebugDescription=The connection to service named com.apple.CrashReporterSupportHelper was invalidated.}
04/05/2015 18:52:35.597 helpd[296]: Could not find access page in directory /Applications/Carbon Copy Cloner/Carbon Copy Cloner.app/Contents/Resources/Help
04/05/2015 18:52:35.598 helpd[296]: Could not find access page in directory /Applications/Carbon Copy Cloner/Carbon Copy Cloner.app/Contents/Resources/Help
04/05/2015 18:52:35.612 helpd[296]: Could not find access page in directory /Applications/Final Cut Pro Studio/Final Cut Pro.app/Contents/Resources/English.lproj/Final Cut Pro Help
04/05/2015 18:52:35.613 helpd[296]: Could not find access page in directory /Applications/Final Cut Pro Studio/Final Cut Pro.app/Contents/Resources/English.lproj/Final Cut Pro Help
04/05/2015 18:52:37.542 mds[55]: (DiskStore.Error:1417) Unexpected file dev:16777225 storeDev:16777218 mode:41ed hint:3111641 oid:3111641 ino:3111641 fsEvents:1 /Users/leopard/Library/Mail/V2/[email protected]@imap.gmail.com -- /Users/leopard/Library/Mail/V2/[email protected]@imap.gmail.com
04/05/2015 18:52:37.542 mds[55]: (DiskStore.Error:1417) Unexpected file dev:16777225 storeDev:16777218 mode:41ed hint:3078032 oid:3078032 ino:3078032 fsEvents:1 /Users/leopard/Library/Mail/V2/[email protected] -- /Users/leopard/Library/Mail/V2/[email protected]
04/05/2015 18:52:37.542 mds[55]: (DiskStore.Error:1417) Unexpected file dev:16777225 storeDev:16777218 mode:41ed hint:3096791 oid:3096791 ino:3096791 fsEvents:1 /Users/leopard/Library/Mail/V2/[email protected]/[Google Mail].mbox/Spam.mbox -- /Users/leopard/Library/Mail/V2/[email protected]/[Google Mail].mbox/Spam.mbox
04/05/2015 18:52:37.542 mds[55]: (DiskStore.Error:1417) Unexpected file dev:16777225 storeDev:16777218 mode:41ed hint:3112877 oid:3112877 ino:3112877 fsEvents:1 /Users/leopard/Library/Mail/V2/[email protected]@imap.gmail.com -- /Users/leopard/Library/Mail/V2/[email protected]@imap.gmail.com
04/05/2015 18:52:37.542 mds[55]: (DiskStore.Error:1417) Unexpected file dev:16777225 storeDev:16777218 mode:41ed hint:3105498 oid:3105498 ino:3105498 fsEvents:1 /Users/leopard/Library/Mail/V2/Mailboxes -- /Users/leopard/Library/Mail/V2/Mailboxes
04/05/2015 18:52:39.465 sandboxd[328]: ([430]) icbaccountsd(430) deny mach-lookup com.apple.CrashReporterSupportHelper
04/05/2015 18:52:42.205 com.apple.backupd[433]: Starting automatic backup
04/05/2015 18:52:43.308 com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
04/05/2015 18:52:50.022 com.apple.backupd[433]: Backing up to /dev/disk1s3: /Volumes/My Book/Backups.backupdb
04/05/2015 18:53:40.588 mapspushd[322]: 2015-05-04 18:53:40.588, 322, 42c4fc20, [MapsAnnouncements]: server returned error: 404 for URL http://gspe21.ls.apple.com/config/announcements?hardware=iMac10,1&lang=en&os=osx &os_build=14D136&os_version=10.10.3
04/05/2015 18:53:40.589 mapspushd[322]: 2015-05-04 18:53:40.588, 322, 42c4fc20, [MapsAnnouncements]: Failed to load announcements document: Error Domain=GEOErrorDomain Code=-601 "The operation couldn’t be completed. (GEOErrorDomain error -601.)" UserInfo=0x7fba42c4deb0 {NSErrorFailingURLStringKey=http://gspe21.ls.apple.com/config/announcements?hardware=iMac10,1&lang=en&os=osx &os_build=14D136&os_version=10.10.3, HTTP Status Code=404}
04/05/2015 18:53:40.989 com.apple.xpc.launchd[1]: (com.apple.quicklook[440]) Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.apple.quicklook
04/05/2015 18:53:41.159 nbagent[439]: XPC Activity invoked with state=0
04/05/2015 18:53:41.160 nbagent[439]: XPC Activity invoked with state=2
04/05/2015 18:53:41.329 storeaccountd[317]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7ff9a8580770> connection from pid 439 with interface <AccountServiceInterface: 0x7ff9a8598880> (PID 439)
04/05/2015 18:53:41.739 periodic-wrapper[441]: Running daily periodic task.
04/05/2015 18:53:43.613 storeaccountd[317]: ADI: {
"Accept-Ranges" = bytes;
"Cache-Control" = "max-age=14400";
Connection = "Keep-Alive";
"Content-Encoding" = gzip;
"Content-Language" = "en-us";
"Content-Length" = 793;
"Content-Type" = "application/x-apple-plist";
Date = "Mon, 04 May 2015 17:53:43 GMT";
Etag = "\"e20-5071070ddab80\"";
Expires = "Mon, 04 May 2015 21:53:43 GMT";
"Keep-Alive" = "timeout=15, max=281";
"Last-Modified" = "Tue, 04 Nov 2014 23:01:18 GMT";
Server = Apache;
04/05/2015 18:53:44.006 sandboxd[328]: ([447]) nbstated(447) deny ipc-posix-shm-read-data com.apple.AppleDatabaseChanged
04/05/2015 18:53:58.000 kernel[0]: hfs: mounted Recovery HD on device disk0s3
04/05/2015 18:53:58.472 mdworker[366]: (ImportBailout.Error:1325) Asked to exit for Diskarb
04/05/2015 18:53:58.474 mdworker[435]: (ImportBailout.Error:1325) Asked to exit for Diskarb
04/05/2015 18:53:58.476 mdworker[436]: (ImportBailout.Error:1325) Asked to exit for Diskarb
04/05/2015 18:53:58.476 mdworker[437]: (ImportBailout.Error:1325) Asked to exit for Diskarb
04/05/2015 18:53:58.478 CoreServicesUIAgent[359]: unexpected message <OS_xpc_error: <error: 0x7fff76be0c60> { count = 1, contents =
"XPCErrorDescription" => <string: 0x7fff76be0f70> { length = 18, contents = "Connection invalid" }
}>
04/05/2015 18:53:58.478 mdworker[438]: (ImportBailout.Error:1325) Asked to exit for Diskarb
04/05/2015 18:53:58.558 fseventsd[42]: Logging disabled completely for device:1: /Volumes/Recovery HD
04/05/2015 18:53:58.565 mds[55]: (Volume.Normal:2464) volume:0x7f96c413b000 ********** Bootstrapped Creating a default store:0 SpotLoc:(null) SpotVerLoc:(null) occlude:0 /Volumes/Recovery HD
04/05/2015 18:53:58.000 kernel[0]: hfs: unmount initiated on Recovery HD on device disk0s3
04/05/2015 18:56:38.724 Mail[309]: {"status":"400","schemes":"Bearer","scope":"https://mail.google.com/"}
04/05/2015 18:56:39.031 Mail[309]: XOAUTH2 requires user
04/05/2015 18:56:39.031 Mail[309]: Failed to start the SASL connection
SASL(-1): generic failure: XOAUTH2 requires user
04/05/2015 18:56:40.704 Mail[309]: {"status":"400","schemes":"Bearer","scope":"https://mail.google.com/"}
04/05/2015 18:56:40.977 Mail[309]: XOAUTH2 requires user
04/05/2015 18:56:40.977 Mail[309]: Failed to start the SASL connection
SASL(-1): generic failure: XOAUTH2 requires user
04/05/2015 18:56:43.160 Mail[309]: {"status":"400","schemes":"Bearer","scope":"https://mail.google.com/"}
04/05/2015 18:56:43.428 Mail[309]: XOAUTH2 requires user
04/05/2015 18:56:43.428 Mail[309]: Failed to start the SASL connection
SASL(-1): generic failure: XOAUTH2 requires user
04/05/2015 18:57:00.920 WindowServer[154]: CGXDisplayDidWakeNotification [729933074334]: posting kCGSDisplayDidWake
04/05/2015 18:57:00.920 WindowServer[154]: handle_will_sleep_auth_and_shield_windows: Deferring.
04/05/2015 18:57:01.086 identityservicesd[287]: <IMMacNotificationCenterManager: 0x7fd52247b130>: notification observer: com.apple.iChat notification: __CFNotification 0x7fd522414040 {name = _NSDoNotDisturbDisabledNotification}
04/05/2015 18:57:01.235 identityservicesd[287]: <IMMacNotificationCenterManager: 0x7fd52247b130>: NC Disabled: NO
04/05/2015 18:57:01.241 identityservicesd[287]: <IMMacNotificationCenterManager: 0x7fd52247b130>: DND Enabled: NO
04/05/2015 18:57:01.242 identityservicesd[287]: <IMMacNotificationCenterManager: 0x7fd52247b130>: Updating enabled: YES (Topics: (
04/05/2015 18:57:06.630 com.apple.backupd[433]: Will copy (547 KB) from Macintosh HD
04/05/2015 18:57:06.720 com.apple.backupd[433]: Found 14392 files (112.99 GB) needing backup
04/05/2015 18:57:06.728 com.apple.backupd[433]: 136.19 GB required (including padding), 118.1 GB available
04/05/2015 18:57:09.840 Mail[309]: {"status":"400","schemes":"Bearer","scope":"https://mail.google.com/"}
04/05/2015 18:57:10.119 Mail[309]: XOAUTH2 requires user
04/05/2015 18:57:10.119 Mail[309]: Failed to start the SASL connection
SASL(-1): generic failure: XOAUTH2 requires user
04/05/2015 18:57:12.387 Mail[309]: {"status":"400","schemes":"Bearer","scope":"https://mail.google.com/"}
04/05/2015 18:57:12.668 Mail[309]: XOAUTH2 requires user
04/05/2015 18:57:12.669 Mail[309]: Failed to start the SASL connection
SASL(-1): generic failure: XOAUTH2 requires user
04/05/2015 18:57:14.340 Mail[309]: {"status":"400","schemes":"Bearer","scope":"https://mail.google.com/"}
04/05/2015 18:57:14.619 Mail[309]: XOAUTH2 requires user
04/05/2015 18:57:14.619 Mail[309]: Failed to start the SASL connection
SASL(-1): generic failure: XOAUTH2 requires user
04/05/2015 18:57:14.620 com.apple.backupd[433]: Deleted backup /Volumes/My Book/Backups.backupdb/Paul Breeden’s imac (2)/2015-05-02-204937 containing 782.8 MB; 118.88 GB now available, 136.19 GB required
04/05/2015 18:57:22.106 com.apple.backupd[433]: Deleted backup /Volumes/My Book/Backups.backupdb/Paul Breeden’s imac (2)/2015-05-03-181125 containing 31.6 MB; 118.92 GB now available, 136.19 GB required
04/05/2015 18:57:22.108 com.apple.backupd[433]: Removed 2 expired backups so far, more space is needed - deleting oldest backups to make room
04/05/2015 18:57:22.281 Mail[309]: {"status":"400","schemes":"Bearer","scope":"https://mail.google.com/"}
04/05/2015 18:57:22.562 Mail[309]: XOAUTH2 requires user
04/05/2015 18:57:22.562 Mail[309]: Failed to start the SASL connection
SASL(-1): generic failure: XOAUTH2 requires user
04/05/2015 18:57:47.959 com.apple.backupd[433]: Deleted backup /Volumes/My Book/Backups.backupdb/Paul Breeden’s imac (2)/2015-04-25-125849 containing 2.94 GB; 121.86 GB now available, 136.19 GB required
04/05/2015 18:57:47.960 com.apple.backupd[433]: Removed 3 expired backups so far, more space is needed - deleting oldest backups to make room
04/05/2015 18:58:01.552 com.apple.backupd[433]: Deleted backup /Volumes/My Book/Backups.backupdb/Paul Breeden’s imac (2)/2015-04-26-110446 containing 6.31 GB; 128.17 GB now available, 136.19 GB required
04/05/2015 18:58:01.554 com.apple.backupd[433]: Removed 4 expired backups so far, more space is needed - deleting oldest backups to make room
04/05/2015 18:58:30.290 com.apple.backupd[433]: Deleted backup /Volumes/My Book/Backups.backupdb/Paul Breeden’s imac (2)/2015-04-27-095120 containing 110.88 GB; 239.05 GB now available, 136.19 GB required
04/05/2015 18:58:30.290 com.apple.backupd[433]: Deleted 5 backups containing 120.95 GB total; 239.05 GB now available, 136.19 GB required
04/05/2015 18:58:30.290 com.apple.backupd[433]: Backup date range was shortened: oldest backup is now Apr 28, 2015
04/05/2015 18:59:01.076 com.apple.xpc.launchd[1]: (com.apple.quicklook[533]) Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.apple.quicklook
04/05/2015 18:59:09.015 com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
04/05/2015 18:59:10.846 nsurlstoraged[308]: purgeEntireFileSystemStore - failed to rename the current cache dir /Users/leopard/Library/Containers/com.apple.mail/Data/Library/Caches/com.apple. mail/fsCachedData to new cache dir /var/folders/wv/x9z7l4911p33dv8jyv6nby6m0000gn/T/fsCachedData_remove. Errno=18
04/05/2015 18:59:14.837 com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
04/05/2015 18:59:51.249 spindump[412]: Saved spin report for System Preferences version 14.0 (14.0) to /Library/Logs/DiagnosticReports/System Preferences_2015-05-04-185951_Paul-Breedens-imac-5.spin
04/05/2015 19:00:05.000 kernel[0]: process WindowServer[154] caught causing excessive wakeups. Observed wakeups rate (per sec): 157; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 66094
04/05/2015 19:00:05.871 com.apple.xpc.launchd[1]: (com.apple.ReportCrash.Root[544]) Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.apple.ReportCrash.DirectoryService
04/05/2015 19:00:05.875 SubmitDiagInfo[340]: Couldn't load config file from on-disk location. Falling back to default location. Reason: Won't serialize in _readDictionaryFromJSONData due to nil object
04/05/2015 19:00:11.473 spindump[412]: Saved wakeups_resource.diag report for WindowServer version ??? (???) to /Library/Logs/DiagnosticReports/WindowServer_2015-05-04-190011_Paul-Breedens-im ac-5.wakeups_resource.diag
04/05/2015 19:00:56.197 com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
04/05/2015 19:00:56.530 iconservicesd[59]: Failed to move temp file /Library/Caches/com.apple.iconservices.store/B9FF2D6E-5D0C-1218-402C-B706F28B0A 68.isdata.tmp to /Library/Caches/com.apple.iconservices.store/B9FF2D6E-5D0C-1218-402C-B706F28B0A 68.isdata with error: Error Domain=NSCocoaErrorDomain Code=516 "“B9FF2D6E-5D0C-1218-402C-B706F28B0A68.isdata.tmp” couldn’t be moved to “com.apple.iconservices.store” because an item with the same name already exists." UserInfo=0x7fb949c13070 {NSSourceFilePathErrorKey=/Library/Caches/com.apple.iconservices.store/B9FF2D6E -5D0C-1218-402C-B706F28B0A68.isdata.tmp, NSUserStringVariant=(
Move
), NSDestinationFilePath=/Library/Caches/com.apple.iconservices.store/B9FF2D6E-5D0 C-1218-402C-B706F28B0A68.isdata, NSFilePath=/Library/Caches/com.apple.iconservices.store/B9FF2D6E-5D0C-1218-402C -B706F28B0A68.isdata.tmp, NSUnderlyingError=0x7fb949c11ba0 "The operation couldn’t be completed. File exists"}
04/05/2015 19:00:57.204 QuickLookSatellite[545]: Failed to obtain sandbox extension for path=/Users/leopard/Library/Caches/com.apple.quicklook.satellite. Errno:1
04/05/2015 19:00:57.211 QuickLookSatellite[545]: Failed to obtain sandbox extension for path=/Users/leopard/Library/Caches/com.apple.quicklook.satellite. Errno:1
04/05/2015 19:00:57.796 QuickLookSatellite[545]: CGSConnectionByID: 0 is not a valid connection ID.
04/05/2015 19:00:57.796 QuickLookSatellite[545]: Invalid Connection ID 0
04/05/2015 19:01:02.753 sandboxd[328]: ([545]) QuickLookSatelli(545) deny file-issue-extension /Users/leopard/Library/Caches/com.apple.quicklook.satellite
04/05/2015 19:01:02.824 sandboxd[328]: ([545]) QuickLookSatelli(545) deny mach-lookup com.apple.nsurlstorage-cache
04/05/2015 19:01:02.837 sandboxd[328]: ([545]) QuickLookSatelli(545) deny file-issue-extension /Users/leopard/Library/Caches/com.apple.quicklook.satellite
04/05/2015 19:01:02.896 sandboxd[328]: ([545]) QuickLookSatelli(545) deny mach-lookup com.apple.nsurlstorage-cache
04/05/2015 19:01:08.015 com.apple.xpc.launchd[1]: (com.apple.quicklook.satellite.7940DB53-496F-47D2-87E2-C3EE3CBF1E27[545]) Service exited due to signal: Killed: 9
04/05/2015 19:01:19.128 apsd[75]: Illegal subject name missing 'courier.push.apple.com' (2.5.4.3): ({
label = "2.5.4.6";
"localized label" = "2.5.4.6";
type = string;
value = US;
label = "2.5.4.8";
"localized label" = "2.5.4.8";
type = string;
value = California;
label = "2.5.4.7";
"localized label" = "2.5.4.7";
type = string;
value = Cupertino;
label = "2.5.4.10";
"localized label" = "2.5.4.10";
type = string;
value = "Apple Inc.";
label = "2.5.4.3";
"localized label" = "2.5.4.3";
type = string;
value = "courier.sandbox.push.apple.com";
04/05/2015 19:01:24.087 Adobe InDesign CS5[550]: WARNING: The Gestalt selector gestaltSystemVersion is returning 10.9.3 instead of 10.10.3. Use NSProcessInfo's operatingSystemVersion property to get correct system version number.
Call location:
04/05/2015 19:01:24.087 Adobe InDesign CS5[550]: 0 CarbonCore 0x93ff9291 ___Gestalt_SystemVersion_block_invoke + 135
04/05/2015 19:01:24.087 Adobe InDesign CS5[550]: 1 libdispatch.dylib 0x9a9460b5 dispatch_once_f + 251
04/05/2015 19:01:24.087 Adobe InDesign CS5[550]: 2 libdispatch.dylib 0x9a9470d8 dispatch_once + 31
04/05/2015 19:01:24.088 Adobe InDesign CS5[550]: 3 CarbonCore 0x93f7269d _Gestalt_SystemVersion + 1050
04/05/2015 19:01:24.088 Adobe InDesign CS5[550]: 4 CarbonCore 0x93f717c0 Gestalt + 150
04/05/2015 19:01:24.088 Adobe InDesign CS5[550]: 5 AdobeAFL 0x016ebfae _ZN5adobe3afl12MacFileUtils13AFileToFSSpecERKNS0_5AFileER6FSSpec + 5254
04/05/2015 19:01:24.088 Adobe InDesign CS5[550]: 6 ??? 0x8feb70b3 0x0 + 2414571699
04/05/2015 19:01:28.908 Mail[309]: {"status":"400","schemes":"Bearer","scope":"https://mail.google.com/"}
04/05/2015 19:01:28.952 Adobe InDesign CS5[550]: The function ‘CGSFlushWindow’ is obsolete and will be removed in an upcoming update. Unfortunately, this application, or a library it uses, is using this obsolete function, and is thereby contributing to an overall degradation of system performance. Please use `CGSFlushWindowContentRegion' instead.
04/05/2015 19:01:29.229 Mail[309]: XOAUTH2 requires user
04/05/2015 19:01:29.229 Mail[309]: Failed to start the SASL connection
SASL(-1): generic failure: XOAUTH2 requires user
Hope this isn't too much ... thanks again for everyone's input. -
Macbook Pro 2011 - running slow after installing Yosemite
Can anyone help me - my late 2011 Macbook Pro is running very slow since installing Yosemite. Also my Microsoft Office for Excel is not allowing me to type into cells - I can copy and paste but not add new text.
I have run the Etre diagnostic app (as suggested on another thread) and these are the results I get. Can anyone help - or do I have to uninstall Yosemite and how would I do this?
Problem description:
Macbook running slow since installing Yosemite - cannot type in Office Excel spreadsheets at all
EtreCheck version: 2.0.11 (98)
Report generated 6 November 2014 19:04:01 GMT
Hardware Information: ℹ️
MacBook Pro (15-inch, Early 2011) (Verified)
MacBook Pro - model: MacBookPro8,2
1 2 GHz Intel Core i7 CPU: 4-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1440 x 900
AMD Radeon HD 6490M - VRAM: 256 MB
System Software: ℹ️
OS X 10.10 (14A389) - Uptime: 2 days 19:30:17
Disk Information: ℹ️
Hitachi HTS547550A9E384 disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / [Startup]: 498.88 GB (392.29 GB free)
Core Storage: disk0s2 499.25 GB Online
HL-DT-ST DVDRW GS31N
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[loaded] com.logmein.driver.LogMeInSoundDriver (4.1.46f31) Support
[not loaded] com.novatelwireless.kext.wwan (3.0.15) Support
[loaded] com.rim.driver.BlackBerryUSBDriverInt (0.0.74) Support
[not loaded] com.rim.driver.BlackBerryUSBDriverVSP (0.0.74) Support
/System/Library/Extensions/NovatelWirelessWWAN.kext/Contents/PlugIns
[not loaded] com.NovatelWireless.driver.NovatelWirelessUSBCDCECMControl (3.0.15) Support
[not loaded] com.NovatelWireless.driver.NovatelWirelessUSBCDCECMData (3.0.15) Support
[not loaded] com.novatelwireless.driver.3G (3.0.15) Support
[not loaded] com.novatelwireless.driver.3GData (3.0.15) Support
[not loaded] com.novatelwireless.driver.DisableAutoInstall (3.0.15) Support
[not loaded] com.novatelwireless.driver.NWVBE (3.0.15) Support
Problem System Launch Agents: ℹ️
[failed] com.apple.CallHistoryPluginHelper.plist
[failed] com.apple.coreservices.appleid.authentication.plist
[failed] com.apple.icloud.fmfd.plist
[failed] com.apple.security.cloudkeychainproxy.plist
[failed] com.apple.spindump_agent.plist
Problem System Launch Daemons: ℹ️
[failed] com.apple.corestorage.corestoragehelperd.plist
[failed] com.apple.ctkd.plist
[failed] com.apple.ifdreader.plist
[failed] com.apple.nehelper.plist
[failed] com.apple.wdhelper.plist
[failed] com.apple.xpc.smd.plist
Launch Agents: ℹ️
[running] com.logmein.logmeingui.plist Support
[running] com.logmein.logmeinguiagent.plist Support
[not loaded] com.logmein.logmeinguiagentatlogin.plist Support
[running] com.rim.BBAlbumArtCacher.plist Support
[running] com.rim.BBLaunchAgent.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[running] com.logmein.logmeinserver.plist Support
[invalid?] com.logmein.raupdate.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[running] com.rim.BBDaemon.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist Support
[loaded] com.divx.agent.postinstall.plist Support
[failed] com.facebook.videochat.[redacted].plist Support
[loaded] com.google.keystone.agent.plist Support
[running] com.microsoft.LaunchAgent.SyncServicesAgent.plist Support
[running] com.spotify.webhelper.plist Support
User Login Items: ℹ️
iTunesHelper ApplicationHidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Microsoft Database Daemon Application (/Applications/Microsoft Office 2011/Office/Microsoft Database Daemon.app)
Dropbox Application (/Applications/Dropbox.app)
Spotify Application (/Applications/Spotify.app)
AdobeResourceSynchronizer ApplicationHidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
TomTomHOMERunner ApplicationHidden (/Users/[redacted]/Library/Application Support/TomTom HOME/TomTomHOMERunner.app)
BlackBerry Device Manager ApplicationHidden (/Library/Application Support/BlackBerry/BlackBerry Device Manager.app)
HPEventHandler UNKNOWN (missing value)
Internet Plug-ins: ℹ️
OVSHelper: Version: 1.1 Support
Default Browser: Version: 600 - SDK 10.10
AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 Support
FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
DivXBrowserPlugin: Version: 2.2 Support
LogMeIn: Version: 1.0.935 - SDK 10.7 Support
Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
LogMeInSafari32: Version: 1.0.935 - SDK 10.7 Support
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.4.5 - SDK 10.6 Support
AdobePDFViewer: Version: 11.0.09 - SDK 10.6 Support
JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
User Internet Plug-ins: ℹ️
Picasa: Version: 1.0 Support
Google Earth Web Plug-in: Version: 6.1 Support
Safari Extensions: ℹ️
Pin It Button
LastPass
AddThis
DivX Plus Web Player HTML5 <video>
3rd Party Preference Panes: ℹ️
DivX Support
Flash Player Support
Time Machine: ℹ️
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 498.88 GB Disk used: 106.59 GB
Destinations:
HD-PCU2 [Local]
Total size: 499.76 GB
Total number of backups: 6
Oldest backup: 2014-05-30 10:03:08 +0000
Last backup: 2014-09-23 17:43:37 +0000
Size of backup disk: Adequate
Backup size 499.76 GB > (Disk used 106.59 GB X 3)
Top Processes by CPU: ℹ️
7% WindowServer
1% AddressBookSourceSync
1% mds_stores
1% Microsoft Outlook
1% BBLaunchAgent
Top Processes by Memory: ℹ️
206 MB com.apple.WebKit.WebContent
176 MB Safari
82 MB mds_stores
77 MB Microsoft Outlook
77 MB Finder
Virtual Memory Information: ℹ️
32 MB Free RAM
1.03 GB Active RAM
1.01 GB Inactive RAM
1.12 GB Wired RAM
32.91 GB Page-ins
1.30 GB Page-outsWhen you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting. -
MacBook Pro running slow and lagging during app switches/start
I mean, it's really getting bad. I have to force quit repeatedly and then by some miracle - something takes and the program opens. Most of the time this happens with Photoshop and Firefox (which is what I use most often). PS does not have a bunch of add-ons running or installed. It's pretty much CS3 factory.
I ran Disk Utility yesterday - during the verify disc, it told me to boot from the install disc to fix the 2 errors it found. I backed everything up and I did. Ran all the verifies and repairs from the start disc.
Still running slow and by this I mean when I open an application it takes a ridiculously long time to open the double-clicked document or just the program itself to get to a new doc. I noticed it again this morning with Excel (which is something I don't usually leave open and running).
What else I have done, which helped but just a smidgen ... was to remove all the extra fonts (and I did have thousands) in Font Book. I also removed Font Book entirely because it was another program that was locking up and needing force quit all the time ... and I just plain don't like it. So I installed Suitcase Fusion and only have the bare minimum needed in there (which kind of bothers me since I am used to have thousands on hand that just need to be turned on or off - yes I know, I keep them all off unless they are absolutely needed). But I only have one set in the Suitcase (42 font family).
I got my laptop in Feb ... so this painfully slow and lagging stuff shouldn't be happening. It used to work great. I could have all the apps open, flipping between them, really getting things done.
Here's my comp info:
Version 10.6.4
Processor: 3.06 GHz Intel Core 2 Duo
Memory: 4 GB 1067 MHz DDR3
HD: 500gb but I have 345gb free
Any obvious things I am overlooking? Any suggestions on how to get this fairly new thing back up to speed?
Thanks!HI,
I also removed Font Book entirely because it was another program that was locking up and needing force quit all the time.
Go here for help with fonts.
Font Problems and Management in Mac OS X -
I installed Yosemite and since then the system has been running slow. I chose to use FileVault and it says it's encrypting but keeps saying estimating time remaining. I've tried repair permission and restarting my computer. Saw some other threads with similar problem and ran diskutil cs list which showed 80% the first time and now says failed. I also did an Entre Check and here are the results.
Problem description:
Mac running slow after installing Yosemite
EtreCheck version: 2.0.6 (91)
Report generated October 26, 2014 at 12:18:37 AM PDT
Hardware Information: ℹ️
MacBook Pro (15-inch, Early 2011) (Verified)
MacBook Pro - model: MacBookPro8,2
1 2 GHz Intel Core i7 CPU: 4-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
AMD Radeon HD 6490M - VRAM: 256 MB
Color LCD 1440 x 900
System Software: ℹ️
OS X 10.10 (14A389) - Uptime: 2 days 2:31:27
Disk Information: ℹ️
ST9500325ASG disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / [Startup]: 498.88 GB (360.91 GB free)
Encrypted AES-XTS UnlockedFailed
Core Storage: disk0s2 499.25 GB Online
MATSHITADVD-R UJ-898 disk2 : (510.3 MB)
S.M.A.R.T. Status: Verified
disk2s1 (disk2s1) <not mounted> : 11 MB
disk2s2 (disk2s2) <not mounted> : 15 MB
disk2s3 (disk2s3) <not mounted> : 11 MB
disk2s4 (disk2s4) <not mounted> : 12 MB
disk2s5 (disk2s5) <not mounted> : 8 MB
disk2s6 (disk2s6) <not mounted> : 11 MB
disk2s7 (disk2s7) <not mounted> : 13 MB
disk2s8 (disk2s8) <not mounted> : 14 MB
disk2s9 (disk2s9) <not mounted> : 14 MB
disk2s10 (disk2s10) <not mounted> : 15 MB
disk2s11 (disk2s11) <not mounted> : 8 MB
disk2s12 (disk2s12) <not mounted> : 9 MB
disk2s13 (disk2s13) <not mounted> : 27 MB
disk2s14 (disk2s14) <not mounted> : 16 MB
disk2s15 (disk2s15) <not mounted> : 23 MB
disk2s16 (disk2s16) <not mounted> : 12 MB
disk2s17 (disk2s17) <not mounted> : 11 MB
disk2s18 (disk2s18) <not mounted> : 24 MB
disk2s19 (disk2s19) <not mounted> : 14 MB
disk2s20 (disk2s20) <not mounted> : 18 MB
disk2s21 (disk2s21) <not mounted> : 10 MB
disk2s22 (disk2s22) <not mounted> : 36 MB
disk2s23 (disk2s23) <not mounted> : 17 MB
disk2s24 (disk2s24) <not mounted> : 20 MB
disk2s25 (disk2s25) <not mounted> : 18 MB
disk2s26 (disk2s26) <not mounted> : 42 MB
disk2s27 (disk2s27) <not mounted> : 33 MB
disk2s28 (disk2s28) <not mounted> : 29 MB
disk2s29 (disk2s29) <not mounted> : 12 MB
disk2s30 (disk2s30) <not mounted> : 6 MB
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Application Support/MacKeeper/AntiVirus.app
[not loaded] net.kromtech.kext.AVKauth (2.3.7 - SDK 10.9) Support
[not loaded] net.kromtech.kext.Firewall (2.3.7 - SDK 10.9) Support
/System/Library/Extensions
[loaded] com.Cycling74.driver.Soundflower (1.5.1) Support
Problem System Launch Agents: ℹ️
[failed] com.apple.AirPlayUIAgent.plist
[failed] com.apple.CallHistoryPluginHelper.plist
[failed] com.apple.CallHistorySyncHelper.plist
[failed] com.apple.cloudd.plist
[failed] com.apple.coreservices.appleid.authentication.plist
[failed] com.apple.EscrowSecurityAlert.plist
[failed] com.apple.icloud.fmfd.plist
[failed] com.apple.nsurlsessiond.plist
[failed] com.apple.printtool.agent.plist
[failed] com.apple.recentsd.plist
[failed] com.apple.scopedbookmarkagent.xpc.plist
[failed] com.apple.secd.plist
[failed] com.apple.security.cloudkeychainproxy.plist
[failed] com.apple.spindump_agent.plist
[failed] com.apple.telephonyutilities.callservicesd.plist
Problem System Launch Daemons: ℹ️
[failed] com.apple.AssetCacheLocatorService.plist
[failed] com.apple.awdd.plist
[failed] com.apple.corestorage.corestoragehelperd.plist
[failed] com.apple.ctkd.plist
[failed] com.apple.GSSCred.plist
[failed] com.apple.icloud.findmydeviced.plist
[failed] com.apple.ifdreader.plist
[failed] com.apple.nehelper.plist
[failed] com.apple.nsurlsessiond.plist
[failed] com.apple.periodic-daily.plist
[failed] com.apple.softwareupdate_download_service.plist
[failed] com.apple.systemstats.analysis.plist
[failed] com.apple.wdhelper.plist
[failed] com.apple.xpc.smd.plist
Launch Agents: ℹ️
[invalid?] com.sophos.uiserver.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[invalid?] com.sophos.intercheck.plist Support
[invalid?] com.sophos.notification.plist Support
[running] com.zeobit.MacKeeper.AntiVirus.plist Support
[running] com.zeobit.MacKeeper.plugin.AntiTheft.daemon.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist Support
[loaded] com.google.keystone.agent.plist Support
[running] com.plexapp.helper.plist Support
[running] com.zeobit.MacKeeper.Helper.plist Support
User Login Items: ℹ️
iTunesHelper UNKNOWNHidden (missing value)
Microsoft AU Daemon Application (/Applications/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft AU Daemon.app)
Canon IJ Network Scanner Selector2 ApplicationHidden (/Library/Printers/Canon/IJScanner/Utilities/Canon IJ Network Scanner Selector2.app)
Canon IJ Network Scan Utility Application (/Library/Printers/Canon/BJPrinter/Utilities/Canon IJ Network Scan Utility.app)
AdobeResourceSynchronizer ApplicationHidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
Internet Plug-ins: ℹ️
JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
Default Browser: Version: 600 - SDK 10.10
AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 Support
AdobePDFViewer: Version: 11.0.09 - SDK 10.6 Support
Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
iPhotoPhotocast: Version: 7.0 - SDK 10.8
User Internet Plug-ins: ℹ️
Move_Media_Player: Version: npmnqmp 071505000006 Support
3rd Party Preference Panes: ℹ️
Flash Player Support
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Destinations:
GoFlex Home Backup [Network]
Total size: 3 TB
Total number of backups: 70
Oldest backup: 2013-07-21 16:39:58 +0000
Last backup: 2014-10-17 01:49:13 +0000
Size of backup disk: Excellent
Backup size 3 TB > (Disk size 0 B X 3)
Top Processes by CPU: ℹ️
5% WindowServer
1% diskimages-helper
0% backupd
0% AppleSpell
0% fontd
Top Processes by Memory: ℹ️
172 MB com.apple.WebKit.WebContent
116 MB backupd
77 MB Dock
52 MB Finder
47 MB com.apple.WebKit.Networking
Virtual Memory Information: ℹ️
48 MB Free RAM
1.08 GB Active RAM
1.04 GB Inactive RAM
1.19 GB Wired RAM
33.41 GB Page-ins
1.26 GB Page-outsPlease answer as many of the following questions as you can. You may already have answered some of them; in that case, there's no need to repeat the answers.
Restart the router and the broadband device, if they're separate. Any change?
Run Software Update and install all available updates for OS X or the computer's firmware. Any change?
Are you connected to Ethernet as well as Wi-Fi? If so, disconnect the Ethernet cable or adapter and test.
If possible, connect to the router with an Ethernet cable and turn off Wi-Fi. Any difference?
If you can connect to more than one network, are they all the same?
Are all network applications affected, or only some? If only some, which ones?
Is networking always the same, or is the problem intermittent?
Disconnect all other devices from the network. Any change?
If you're running a MacBook with the lid closed, open the lid. Any difference?
Start up in safe mode and test. Any difference?
Start up in Recovery mode. From the OS X Utilities screen, select Get Help Online. A clean copy of Safari will launch. No plugins, such as Flash, will be available. Any difference?
If possible, turn off Bluetooth and disconnect any USB 3 devices. Any difference? -
My Macbook pro is running slow and it is starting to freeze up - attached are my ETRE results
My Macbook Pro has been running slow...I inherited it from another coworker (we are contractors so we are responsible for them not the company)...the spinning colorful ball icon seems to run on and off on different screens every day....any ideas of what I can delete or programs to run? Here is the Etre Report:
EtreCheck version: 1.9.15 (52)
Report generated August 23, 2014 at 9:54:55 AM EDT
Hardware Information: ?
MacBook Pro (13-inch, Early 2011) (Verified)
MacBook Pro - model: MacBookPro8,1
1 2.3 GHz Intel Core i5 CPU: 2 cores
4 GB RAM
Video Information: ?
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software: ?
OS X 10.9.4 (13E28) - Uptime: 0 days 0:23:39
Disk Information: ?
Hitachi HTS545032B9A302 disk0 : (320.07 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 255.25 GB (97.26 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
Macintosh HD 2 (disk0s4) /Volumes/Macintosh HD 2: 63.83 GB (2.22 GB free)
MATSHITADVD-R UJ-898
USB Information: ?
Logitech USB Receiver
Apple Computer, Inc. IR Receiver
HP Officejet Pro 8600
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. FaceTime HD Camera (Built-in)
Thunderbolt Information: ?
Apple Inc. thunderbolt_bus
Gatekeeper: ?
Mac App Store and identified developers
Kernel Extensions: ?
[loaded] org.virtualbox.kext.VBoxDrv (4.2.12) Support
[not loaded] org.virtualbox.kext.VBoxNetAdp (4.2.12) Support
[not loaded] org.virtualbox.kext.VBoxNetFlt (4.2.12) Support
[loaded] org.virtualbox.kext.VBoxUSB (4.2.12) Support
Startup Items: ?
ChmodBPF: Path: /Library/StartupItems/ChmodBPF
VirtualBox: Path: /Library/StartupItems/VirtualBox
Launch Daemons: ?
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[loaded] com.oracle.java.JavaUpdateHelper.plist Support
[running] com.teamviewer.teamviewer_service.plist Support
Launch Agents: ?
[loaded] com.divx.dms.agent.plist Support
[loaded] com.divx.update.agent.plist Support
[loaded] com.hp.messagecenter.launcher.plist Support
[running] com.hp.productresearch.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
[running] com.teamviewer.teamviewer.plist Support
[running] com.teamviewer.teamviewer_desktop.plist Support
User Launch Agents: ?
[loaded] com.BlueStacks.AppPlayer.LogRotator.plist Support
[loaded] com.BlueStacks.AppPlayer.Service.plist Support
[loaded] com.BlueStacks.AppPlayer.UninstallAgent.plist Support
[loaded] com.BlueStacks.AppPlayer.UpdaterAgent.plist Support
[not loaded] com.google.Chrome.framework.plist Support
[loaded] com.google.keystone.agent.plist Support
[not loaded] org.virtualbox.vboxwebsrv.plist Support
User Login Items: ?
uHD-Agent
iTunesHelper
AT&T Locker Uploader
Google Drive
WDDriveUtilityHelper
Dropbox
Google Chrome
Internet Plug-ins: ?
FlashPlayer-10.6: Version: 14.0.0.176 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
DivX Web Player: Version: 3.2.1.977 - SDK 10.6 Support
Flash Player: Version: 14.0.0.176 - SDK 10.6 Support
OVSHelper: Version: 1.1 Support
Default Browser: Version: 537 - SDK 10.9
SharePointBrowserPlugin: Version: 14.4.3 - SDK 10.6 Support
Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
JavaAppletPlugin: Version: Java 7 Update 67 Check version
Safari Extensions: ?
Amazon Shopping Assistant
Ebay Shopping Assistant
Audio Plug-ins: ?
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins: ?
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins ?
BlueStacks Install Detector: Version: 0.3.6 - SDK 10.7 Support
Picasa: Version: 1.0 Support
Stamps.com: Version: 1.1.13 Support
3rd Party Preference Panes: ?
Flash Player Support
Java Support
Time Machine: ?
Time Machine not configured!
Top Processes by CPU: ?
3% WindowServer
1% NETGEARGenieDaemon
1% Finder
1% TeamViewer_Service
1% Google Chrome
Top Processes by Memory: ?
188 MB Safari
115 MB Finder
94 MB Microsoft Excel
94 MB mds_stores
86 MB ocspd
Virtual Memory Information: ?
404 MB Free RAM
1.63 GB Active RAM
1.00 GB Inactive RAM
989 MB Wired RAM
495 MB Page-ins
0 B Page-outs1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
Don't be put off merely by the seeming complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can read it yourself without disclosing the contents to me or anyone else.
You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
You may not be able to understand the script yourself. But variations of the script have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
5. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts SerialATA 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports ' com.clark.\* \*dropbox \*GoogleDr\* \*k.AutoCAD\* \*k.Maya\* vidinst\* ' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 "` route -n get default|awk '/e:/{print $2}' `" 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB com.apple.AirPortBaseStationAgent 464843899 51 5120 files );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^\([0-9]+\) /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n-\t%s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' /^ *$|CSConfigDot/d;s/^ */ /;s/[-0-9A-Fa-f]{22,}/UUID/g;s/(ochat)\.[^.]+(\..+)/\1\2/;/Shared/!s/\/Users\/[^/]+/~/g ' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: [^EO]|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { if(n<200) print "com.apple.";} ' ' $3~/[0-9]:[0-9]{2}$/ { gsub(/:[0-9:a-f]{14}/,"");} { print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { print "'${p[41]}'";if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$|'${p[41]}'/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:[^:]+//p ' '/^root$/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1100) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");n++;print;} END { print "'${p[41]}'.plist\t'${p[42]}'";if(n<500) print "Launch";} ' ' /\/(Contents\/.+\/Contents|Frameworks)\/|\.wdgt\/.+\.([bw]|plu)/d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| |\n","\\|\\|kMDItem'${p[35]}'=");sub("^...."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[43]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/{next};/%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";p="uniq -c|sed -E '"'s/ +\\([0-9]+\\)\\(.+\\)/\\\2 x\\\1/;s/x1$//'"'";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]$1|p;b=b$1;} END { close(p) if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n [N/A]";"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text$|(Bo|PO).+ sh.+ text ex)/) F=F" ("T")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n ...and %s more line(s)\n",l-L);} ' ' /^ +[NP].+ =/h;/^( +D.+[{]|[}])/{ g;s/.+= //p;};' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9;} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' ' /^find: /d;p;' "`S0 44 45`" );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps sudo\ crontab sudo\ iotop top pkgutil 'PlistBuddy 2>&1 -c "Print' whoami cksum kextstat launchctl sudo\ launchctl crontab 'sudo defaults read' stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' defaults\ read scutil sudo\ dtrace sudo\ profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil sudo\ lsof test );c2=(com.apple.loginwindow\ LoginHook '" /L*/P*/loginw*' '" L*/P*/*loginit*' 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :CFBundleDisplayName" {} \;|sort|uniq' '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' :${p[35]}\" :Label\" '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message Req 'bad |Beac|caug|dead[^bl]|FAIL|fail|GPU |hfs: Ru|inval|jnl:|last value [1-9]|n Cause: -|NVDA\(|pagin|proc: t|Roamed|rror|ssert|Thrott|tim(ed? ?|ing )o|WARN' -k Message Rne 'Goog|ksadm|SMC:| VALI|xpma' -o -k Sender fseventsd -k Message Req 'SL' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cgh] ! -name *ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '-L {/{S*/,},}L*/Lau* -type f' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Ca*/*/Ex,Co{mpon,reM},Ex,Inter,iTu*/*P,Keyb,Mail/B,Pr*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -path \\*s/Resources -prune -o -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t /S*/L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' '+c0 -i4TCP:0-1023' com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' "+c0 -l|awk '{print(\$1,\$3)}'|sort|uniq -c|sort -n|tail -1|awk '{print(\$2,\$3,\$1)}'" );N1=${#c2[@]};for j in {0..9};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents launchd Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA Descriptors );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};';done;A7(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0(){ [[ "$v" ]]&&echo "$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "$s"<<<"$v"`&&C1 1 $1;};for i in 1 2;do for j in 0 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;D20 0 $((N1+1)) 2;D10 0 $N1 1;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 14 12 14;D22 6 36 13 15;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D22 35 49 61 51;D22 11 17 17 20;for i in 0 1;do D22 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A2 19 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;A2 4 20 21;B7 6;B2 9;A4 14 7 52 9;B2 10;B6 9 10 4;C3 25;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D13 21 0 32 19;D13 10 42 32 40;D22 29 35 46 39;};D13 14 1 48 42;D12 34 43 53 44;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 26 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D23 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 20 42 32 41;D13 14 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 26 48 49 49;B3 4 22 57;A1 26 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D23 22 9 37 7;A7;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press thereturn key.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press returnthree times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report the results. No harm will be done.
12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed. -
My Mac feels as if it is running slower these last couple of months. I have thought of pursuing a commercially available "clean up" product, but thought I would try the community first and also for pointers using the Mac's own internal diagnostics or system improvement capabilities. Any and all advice is most welcome. I have a 250GB hard drive that is half full, I always update to latest revisions and have an extra high-speed internet connection. Computer is not heavily loaded with apps and typically using Firefox for browsing. (MS Office for Mac as well, but usually limited to one program such as MS Word or Excel at a time.) No heavy graphics utilization. Videos from the internet load slowly and some are choppy. Even scrolling just doesn't seem "brisk".
Thank you,
TomDisconnect all wired peripherals except keyboard, mouse, and monitor, if applicable. Launch the usual set of applications you use when you notice the slowdown.
Step 1
Launch the Activity Monitor application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ If you’re running Mac OS X 10.7 or later, open LaunchPad. Click Utilities, then Activity Monitor in the page that opens.
Select the CPU tab. Select All Processes from the menu in the toolbar, if not already selected. Click the heading of the % CPU column in the process table to sort the entries by CPU usage. You may have to click it twice to get the highest value at the top. What is it, and what is the process? Also post the values for % User, % System, and % Idle at the bottom of the window.
Now select the System Memory tab. What values are shown in the bottom part of the window for Page outs and Swap used?
Step 2
Launch the Console application in the same way as above, and select “kernel.log” from the file list. Post the dozen or so most recent messages in the log – the text, please, not a screenshot. If there are repeats, please post only one example of each repeated message. -
My mac is running slow, what should I do to clean it up?
Things You Can Do To Resolve Slow Downs
If your computer seems to be running slower here are some things you can do:
Start with visits to: OS X Maintenance - MacAttorney;
The X Lab: The X-FAQs;
The Safe Mac » Mac Performance Guide;
The Safe Mac » The myth of the dirty Mac;
Mac maintenance Quick Assist.
Boot into Safe Mode then repair your hard drive and permissions:
Repair the Hard Drive and Permissions Pre-Lion
Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
Repair the Hard Drive - Lion/Mountain Lion/Mavericks
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the Utilites Menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD disk icon and click on the arrow button below.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported, then click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
Restart your computer normally and see if this has helped any. Next do some maintenance:
For situations Disk Utility cannot handle the best third-party utility is Disk Warrior; DW only fixes problems with the disk directory, but most disk problems are caused by directory corruption; Disk Warrior 4.x is now Intel Mac compatible.
Note: Alsoft ships DW on a bootable DVD that will startup Macs running Snow Leopard or earlier. It cannot start Macs that came with Lion or later pre-installed, however, DW will work on those models.
Suggestions for OS X Maintenance
OS X performs certain maintenance functions that are scheduled to occur on a daily, weekly, or monthly period. The maintenance scripts run in the early AM only if the computer is turned on 24/7 (no sleep.) If this isn't the case, then an excellent solution is to download and install a shareware utility such as Macaroni, JAW PseudoAnacron, or Anacron that will automate the maintenance activity regardless of whether the computer is turned off or asleep. Dependence upon third-party utilities to run the periodic maintenance scripts was significantly reduced since Tiger. These utilities have limited or no functionality with Snow Leopard or later and should not be installed.
OS X automatically defragments files less than 20 MBs in size, so unless you have a disk full of very large files there's little need for defragmenting the hard drive.
Helpful Links Regarding Malware Protection
An excellent link to read is Tom Reed's Mac Malware Guide.
Also, visit The XLab FAQs and read Detecting and avoiding malware and spyware.
See these Apple articles:
Mac OS X Snow Leopard and malware detection
OS X Lion- Protect your Mac from malware
OS X Mountain Lion- Protect your Mac from malware
About file quarantine in OS X
If you require anti-virus protection I recommend using VirusBarrier Express 1.1.6 or Dr.Web Light both from the App Store. They're both free, and since they're from the App Store, they won't destabilize the system. (Thank you to Thomas Reed for these recommendations.)
Troubleshooting Applications
I recommend downloading a utility such as TinkerTool System, OnyX, Mavericks Cache Cleaner, or Cocktail that you can use for removing old log files and archives, clearing caches, etc. Corrupted cache, log, or temporary files can cause application or OS X crashes as well as kernel panics.
If you have Snow Leopard or Leopard, then for similar repairs install the freeware utility Applejack. If you cannot start up in OS X, you may be able to start in single-user mode from which you can run Applejack to do a whole set of repair and maintenance routines from the command line. Note that AppleJack 1.5 is required for Leopard. AppleJack 1.6 is compatible with Snow Leopard. Applejack does not work with Lion and later.
Basic Backup
For some people Time Machine will be more than adequate. Time Machine is part of OS X. There are two components:
1. A Time Machine preferences panel as part of System Preferences;
2. A Time Machine application located in the Applications folder. It is
used to manage backups and to restore backups. Time Machine
requires a backup drive that is at least twice the capacity of the
drive being backed up.
Alternatively, get an external drive at least equal in size to the internal hard drive and make (and maintain) a bootable clone/backup. You can make a bootable clone using the Restore option of Disk Utility. You can also make and maintain clones with good backup software. My personal recommendations are (order is not significant):
1. Carbon Copy Cloner
2. Get Backup
3. Deja Vu
4. SuperDuper!
5. Synk Pro
6. Tri-Backup
Visit The XLab FAQs and read the FAQ on backup and restore. Also read How to Back Up and Restore Your Files. For help with using Time Machine visit Pondini's Time Machine FAQ for help with all things Time Machine.
Referenced software can be found at MacUpdate.
Additional Hints
Be sure you have an adequate amount of RAM installed for the number of applications you run concurrently. Be sure you leave a minimum of 10% of the hard drive's capacity as free space.
Add more RAM. If your computer has less than 2 GBs of RAM and you are using OS X Leopard or later, then you can do with more RAM. Snow Leopard and Lion work much better with 4 GBs of RAM than their system minimums. The more concurrent applications you tend to use the more RAM you should have.
Always maintain at least 15 GBs or 10% of your hard drive's capacity as free space, whichever is greater. OS X is frequently accessing your hard drive, so providing adequate free space will keep things from slowing down.
Check for applications that may be hogging the CPU:
Pre-Mavericks
Open Activity Monitor in the Utilities folder. Select All Processes from the Processes dropdown menu. Click twice on the CPU% column header to display in descending order. If you find a process using a large amount of CPU time (>=70,) then select the process and click on the Quit icon in the toolbar. Click on the Force Quit button to kill the process. See if that helps. Be sure to note the name of the runaway process so you can track down the cause of the problem.
Mavericks and later
Open Activity Monitor in the Utilities folder. Select All Processes from the View menu. Click on the CPU tab in the toolbar. Click twice on the CPU% column header to display in descending order. If you find a process using a large amount of CPU time (>=70,) then select the process and click on the Quit icon in the toolbar. Click on the Force Quit button to kill the process. See if that helps. Be sure to note the name of the runaway process so you can track down the cause of the problem.
Often this problem occurs because of a corrupted cache or preferences file or an attempt to write to a corrupted log file. -
Mac running slow with Yosemite
Mac Running slow with Yosemite install.
report is below. Now what do I do? Thanks Stu
Problem description:
Mac running very slow after Yosemite install. Wheel turns almost all the time
EtreCheck version: 2.0.11 (98)
Report generated November 7, 2014 at 10:14:41 AM PST
Hardware Information: ℹ️
MacBook Pro (13-inch, Early 2011) (Verified)
MacBook Pro - model: MacBookPro8,1
1 2.7 GHz Intel Core i7 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10 (14A389) - Uptime: 14:53:8
Disk Information: ℹ️
Hitachi HTS547550A9E384 disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / [Startup]: 498.88 GB (343.70 GB free)
Core Storage: disk0s2 499.25 GB Online
MATSHITADVD-R UJ-8A8
USB Information: ℹ️
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. FaceTime HD Camera (Built-in)
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[not loaded] com.seagate.driver.PowSecDriverCore (5.2.3 - SDK 10.4) Support
/System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns
[not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.2.3 - SDK 10.4) Support
[not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.2.3 - SDK 10.5) Support
[not loaded] com.seagate.driver.SeagateDriveIcons (5.2.3 - SDK 10.4) Support
Problem System Launch Agents: ℹ️
[failed] com.apple.AirPlayUIAgent.plist
[failed] com.apple.bird.plist
[failed] com.apple.CallHistoryPluginHelper.plist
[failed] com.apple.CallHistorySyncHelper.plist
[failed] com.apple.coreservices.appleid.authentication.plist
[failed] com.apple.coreservices.uiagent.plist
[failed] com.apple.EscrowSecurityAlert.plist
[failed] com.apple.icloud.fmfd.plist
[failed] com.apple.nsurlsessiond.plist
[failed] com.apple.pluginkit.pkd.plist
[failed] com.apple.recentsd.plist
[failed] com.apple.SafariNotificationAgent.plist
[failed] com.apple.sbd.plist
[failed] com.apple.scopedbookmarkagent.xpc.plist
[failed] com.apple.security.cloudkeychainproxy.plist
[failed] com.apple.spindump_agent.plist
[failed] com.apple.syncdefaultsd.plist
[failed] com.apple.telephonyutilities.callservicesd.plist
Problem System Launch Daemons: ℹ️
[failed] com.apple.awdd.plist
[failed] com.apple.cache_delete.plist
[failed] com.apple.ctkd.plist
[failed] com.apple.icloud.findmydeviced.plist
[failed] com.apple.ifdreader.plist
[failed] com.apple.MobileFileIntegrity.plist
[failed] com.apple.nehelper.plist
[failed] com.apple.nsurlsessiond.plist
[failed] com.apple.periodic-daily.plist
[failed] com.apple.periodic-weekly.plist
[failed] com.apple.smbd.plist
[failed] com.apple.softwareupdated.plist
[failed] com.apple.spindump.plist
[failed] com.apple.tccd.system.plist
[failed] com.apple.wdhelper.plist
Launch Agents: ℹ️
[loaded] com.oracle.java.Java-Updater.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[loaded] com.oracle.java.JavaUpdateHelper.plist Support
[loaded] com.sonos.smbbump.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist Support
[loaded] com.google.keystone.agent.plist Support
User Login Items: ℹ️
iTunesHelper UNKNOWNHidden (missing value)
Dropbox Application (/Applications/Dropbox.app)
AdobeResourceSynchronizer ApplicationHidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
Internet Plug-ins: ℹ️
Flip4Mac WMV Plugin: Version: 2.4.0.11 Support
FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
Default Browser: Version: 600 - SDK 10.10
AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 Support
AdobePDFViewer: Version: 11.0.09 - SDK 10.6 Support
Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
Silverlight: Version: 5.1.30514.0 - SDK 10.6 Support
JavaAppletPlugin: Version: Java 7 Update 71 Check version
User Internet Plug-ins: ℹ️
Google Earth Web Plug-in: Version: 7.1 Support
3rd Party Preference Panes: ℹ️
Flash Player Support
Flip4Mac WMV Support
Java Support
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 498.88 GB Disk used: 155.18 GB
Destinations:
Seagate Backup Plus Drive [Local]
Total size: 3.00 TB
Total number of backups: 106
Oldest backup: 2012-07-30 21:42:20 +0000
Last backup: 2014-11-07 07:42:37 +0000
Size of backup disk: Excellent
Backup size 3.00 TB > (Disk size 498.88 GB X 3)
Top Processes by CPU: ℹ️
12% mds
6% WindowServer
0% Dropbox
0% AppleSpell
0% fontd
Top Processes by Memory: ℹ️
90 MB Safari
34 MB WindowServer
26 MB mds
26 MB cloudd
21 MB soagent
Virtual Memory Information: ℹ️
64 MB Free RAM
766 MB Active RAM
721 MB Inactive RAM
1.13 GB Wired RAM
18.26 GB Page-ins
120 MB Page-outsmy mac is also running very slowly with that spinning beach ball constantly making its unwanted presence felt. i've tried the following so far:
- safe boot
- cleared items from Users / Groups | Login
- checked Activity Monitor to remove any processes in red
- run disk verify
- reinstalled the OS X
here is the output from my EtreCheck ...
Problem description:
mac running very slowly with yosemite
EtreCheck version: 2.1.8 (121)
Report generated 8 March 2015 1:41:06 pm AEDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
iMac (27-inch, Late 2012) (Technical Specifications)
iMac - model: iMac13,2
1 2.9 GHz Intel Core i5 CPU: 4-core
8 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
BANK 0/DIMM1
Empty
BANK 1/DIMM1
Empty
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce GTX 660M - VRAM: 512 MB
iMac 2560 x 1440
System Software: ℹ️
OS X 10.10.2 (14C109) - Time since boot: 0:8:1
Disk Information: ℹ️
APPLE HDD ST1000DM003 disk0 : (1 TB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 999.35 GB (737.74 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
USB Information: ℹ️
Apogee Duet USB
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. MacBook Air SuperDrive
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/AirParrot.app
[not loaded] com.squirrels.airparrot.framebuffer (3 - SDK 10.7) [Click for support]
[not loaded] com.squirrels.driver.AirParrotSpeakers (1.7 - SDK 10.7) [Click for support]
/Library/Extensions
[not loaded] com.apogeedigital.kext.ApogeeUSBDuetAudio (1.0.0a1 - SDK 10.9) [Click for support]
/System/Library/Extensions
[loaded] com.Cycling74.driver.Soundflower (1.5.1) [Click for support]
[not loaded] com.pctools.iantivirus.kfs (1.0.1) [Click for support]
Launch Agents: ℹ️
[running] com.ApogeePopup.plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[running] com.DuetUSBDaemon.plist [Click for support]
[loaded] com.google.keystone.daemon.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[loaded] jp.co.canon.MasterInstaller.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.facebook.videochat.[redacted].plist [Click for support]
User Login Items: ℹ️
None
Internet Plug-ins: ℹ️
googletalkbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
JavaAppletPlugin: Version: Java 8 Update 25 Check version
Default Browser: Version: 600 - SDK 10.10
Safari Extensions: ℹ️
"Duplicate Tab" Button
Exposer
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Java [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 999.35 GB Disk used: 261.60 GB
Destinations:
Data [Network]
Total size: 2.00 TB
Total number of backups: 53
Oldest backup: 2014-05-24 09:36:55 +0000
Last backup: 2015-03-07 02:24:42 +0000
Size of backup disk: Adequate
Backup size 2.00 TB > (Disk used 261.60 GB X 3)
Top Processes by CPU: ℹ️
9% cloudd
2% WindowServer
0% backupd
0% cloudpaird
Top Processes by Memory: ℹ️
258 MB Living Earth Desktop
180 MB cloudd
86 MB Finder
69 MB ocspd
52 MB Preview
Virtual Memory Information: ℹ️
16 MB Free RAM
1.67 GB Active RAM
6.19 GB Inactive RAM
710 MB Wired RAM
77.72 GB Page-ins
7 MB Page-outs
Diagnostics Information: ℹ️
Mar 8, 2015, 01:25:39 PM Self test - passed
Mar 7, 2015, 03:24:57 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Pages_2015-03-07-152457_[redac ted].crash
Mar 5, 2015, 10:20:58 PM /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-03-05-222058_[reda cted].crash
Mar 5, 2015, 10:14:51 PM /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-03-05-221451_[reda cted].crash
Mar 5, 2015, 10:14:42 PM /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-03-05-221442_[reda cted].crash -
2010 Macbook pro is running slow in Mavericks. Do I need more than 4gb ram?
My late 2010 13" 2.4Ghz Intel Core 2 Duo Macbook Pro is running slow since upgrading to Mavericks. I currently only have 4gb of ram. When I boot up It takes quite awhile (nearly 5 minutes or more) before the system is usable. Or it takes almost as long to switch to another user. Once I let it sit, it runs fine. I'm mostly using Safari and possibly MS Word at any given time. I looked at the Activity monitor and I believe I'm using aboiut 3.6 - 3.9gb of physical memory and over 4gb of virtual memory. Swap is using 0 at all times.
Do I need more RAM? Wipe my drive and do a fresh install? I'm reluctant to do the latter, because I don't want to have to reinstall all of my apps (even witha TM backup).
Thanks allThanks Linc for any help-
Hope I didn't paste too much. Uninstalling CleanMyMac has already helped some. Here goes:
2/3/14 12:14:36.075 AM secd[356]: SecErrorGetOSStatus unknown error domain: com.apple.security.sos.error for error: The operation couldn’t be completed. (com.apple.security.sos.error error 2 - Public Key not available - failed to register before call)
2/3/14 12:14:36.076 AM secd[356]: securityd_xpc_dictionary_handler Keychain Access[395] DeviceInCircle The operation couldn’t be completed. (com.apple.security.sos.error error 2 - Public Key not available - failed to register before call)
2/3/14 12:14:36.083 AM secd[356]: SecErrorGetOSStatus unknown error domain: com.apple.security.sos.error for error: The operation couldn’t be completed. (com.apple.security.sos.error error 2 - Public Key not available - failed to register before call)
2/3/14 12:14:36.084 AM secd[356]: securityd_xpc_dictionary_handler Keychain Access[395] DeviceInCircle The operation couldn’t be completed. (com.apple.security.sos.error error 2 - Public Key not available - failed to register before call)
2/3/14 12:14:36.085 AM secd[356]: SecErrorGetOSStatus unknown error domain: com.apple.security.sos.error for error: The operation couldn’t be completed. (com.apple.security.sos.error error 2 - Public Key not available - failed to register before call)
2/3/14 12:14:36.085 AM secd[356]: securityd_xpc_dictionary_handler Keychain Access[395] DeviceInCircle The operation couldn’t be completed. (com.apple.security.sos.error error 2 - Public Key not available - failed to register before call)
2/3/14 12:14:36.152 AM secd[356]: SecErrorGetOSStatus unknown error domain: com.apple.security.sos.error for error: The operation couldn’t be completed. (com.apple.security.sos.error error 2 - Public Key not available - failed to register before call)
2/3/14 12:14:36.152 AM secd[356]: securityd_xpc_dictionary_handler Keychain Access[395] DeviceInCircle The operation couldn’t be completed. (com.apple.security.sos.error error 2 - Public Key not available - failed to register before call)
2/3/14 12:14:36.153 AM secd[356]: SecErrorGetOSStatus unknown error domain: com.apple.security.sos.error for error: The operation couldn’t be completed. (com.apple.security.sos.error error 2 - Public Key not available - failed to register before call)
2/3/14 12:14:36.153 AM secd[356]: securityd_xpc_dictionary_handler Keychain Access[395] DeviceInCircle The operation couldn’t be completed. (com.apple.security.sos.error error 2 - Public Key not available - failed to register before call)
2/3/14 12:14:36.346 AM com.apple.IconServicesAgent[407]: main Failed to composit image for binding VariantBinding [0x2fd] flags: 0x8 binding: FileInfoBinding [0x48b] - extension: jpg, UTI: public.jpeg, fileType: ????.
2/3/14 12:14:36.349 AM quicklookd[409]: Warning: Cache image returned by the server has size range covering all valid image sizes. Binding: VariantBinding [0x203] flags: 0x8 binding: FileInfoBinding [0x103] - extension: jpg, UTI: public.jpeg, fileType: ???? request size:48 scale: 1
2/3/14 12:14:40.061 AM com.apple.IconServicesAgent[407]: main Failed to composit image for binding VariantBinding [0x231] flags: 0x8 binding: FileInfoBinding [0x3e1] - extension: pdf, UTI: com.adobe.pdf, fileType: ????.
2/3/14 12:14:40.062 AM quicklookd[409]: Warning: Cache image returned by the server has size range covering all valid image sizes. Binding: VariantBinding [0x403] flags: 0x8 binding: FileInfoBinding [0x303] - extension: pdf, UTI: com.adobe.pdf, fileType: ???? request size:48 scale: 1
2/3/14 12:14:40.883 AM com.apple.IconServicesAgent[407]: main Failed to composit image for binding VariantBinding [0x3fb] flags: 0x8 binding: FileInfoBinding [0x15f] - extension: docx, UTI: org.openxmlformats.wordprocessingml.document, fileType: WXBN.
2/3/14 12:14:40.884 AM quicklookd[409]: Warning: Cache image returned by the server has size range covering all valid image sizes. Binding: VariantBinding [0x603] flags: 0x8 binding: FileInfoBinding [0x503] - extension: docx, UTI: org.openxmlformats.wordprocessingml.document, fileType: WXBN request size:48 scale: 1
2/3/14 12:14:42.496 AM com.apple.IconServicesAgent[407]: main Failed to composit image for binding VariantBinding [0x191] flags: 0x8 binding: FileInfoBinding [0x409] - extension: xls, UTI: com.microsoft.excel.xls, fileType: ????.
2/3/14 12:14:42.555 AM quicklookd[409]: Warning: Cache image returned by the server has size range covering all valid image sizes. Binding: VariantBinding [0x803] flags: 0x8 binding: FileInfoBinding [0x703] - extension: xls, UTI: com.microsoft.excel.xls, fileType: ???? request size:48 scale: 1
2/3/14 12:14:42.799 AM com.apple.IconServicesAgent[407]: main Failed to composit image for binding VariantBinding [0x281] flags: 0x8 binding: FileInfoBinding [0x32f] - extension: doc, UTI: com.microsoft.word.doc, fileType: W8BN.
2/3/14 12:14:42.926 AM quicklookd[409]: Warning: Cache image returned by the server has size range covering all valid image sizes. Binding: VariantBinding [0xa03] flags: 0x8 binding: FileInfoBinding [0x903] - extension: doc, UTI: com.microsoft.word.doc, fileType: W8BN request size:48 scale: 1
2/3/14 12:14:46.228 AM com.apple.IconServicesAgent[407]: main Failed to composit image for binding VariantBinding [0x51b] flags: 0x8 binding: FileInfoBinding [0x343] - extension: htm, UTI: public.html, fileType: TEXT.
2/3/14 12:14:46.229 AM quicklookd[409]: Warning: Cache image returned by the server has size range covering all valid image sizes. Binding: VariantBinding [0xc03] flags: 0x8 binding: FileInfoBinding [0xb03] - extension: htm, UTI: public.html, fileType: TEXT request size:48 scale: 1
2/3/14 12:14:46.756 AM com.apple.IconServicesAgent[407]: main Failed to composit image for binding VariantBinding [0x51f] flags: 0x8 binding: FileInfoBinding [0x299] - extension: xml, UTI: public.xml, fileType: TEXT.
2/3/14 12:14:46.762 AM quicklookd[409]: Warning: Cache image returned by the server has size range covering all valid image sizes. Binding: VariantBinding [0xe03] flags: 0x8 binding: FileInfoBinding [0xd03] - extension: xml, UTI: public.xml, fileType: TEXT request size:48 scale: 1
2/3/14 12:14:59.191 AM WindowServer[141]: _CGXSetWindowBackgroundBlurRadius: Invalid window 0xffffffff
2/3/14 12:14:59.321 AM WindowServer[141]: _CGXSetWindowBackgroundBlurRadius: Invalid window 0xffffffff
2/3/14 12:15:00.358 AM WindowServer[141]: disable_update_timeout: UI updates were forcibly disabled by application "Finder" for over 1.00 seconds. Server has re-enabled them.
2/3/14 12:15:01.036 AM WindowServer[141]: common_reenable_update: UI updates were finally reenabled by application "Finder" after 1.68 seconds (server forcibly re-enabled them after 1.00 seconds)
2/3/14 12:15:36.961 AM NetAuthSysAgent[447]: handleStreamError: stream error domain: posix error: 60
2/3/14 12:15:50.059 AM SecurityAgent[470]: MacBuddy was run = 0
2/3/14 12:15:50.123 AM WindowServer[141]: _CGXSetWindowBackgroundBlurRadius: Invalid window 0xffffffff
2/3/14 12:15:52.153 AM parentalcontrolsd[475]: StartObservingFSEvents [849:] -- *** StartObservingFSEvents started event stream
2/3/14 12:15:52.733 AM SecurityAgent[470]: User info context values set for JASON
2/3/14 12:15:52.983 AM SecurityAgent[470]: Login Window login proceeding
2/3/14 12:15:53.237 AM sandboxd[101]: ([474]) storeagent(474) deny file-read-data /Users/JANINE/Library/Preferences/com.apple.WebFoundation.plist
2/3/14 12:15:53.244 AM WindowServer[141]: Session 256 is switching to console
2/3/14 12:15:53.255 AM Dock[397]: CGSCopyDisplayUUID: Invalid display 0x003f003d
2/3/14 12:15:53.256 AM Dock[397]: uuid_callback_master: failed to retrieve UUID for display 0x003f003d (1001) (invariant failure)
2/3/14 12:15:53.272 AM WindowServer[141]: Session 256 retained (2 references)
2/3/14 12:15:53.281 AM WindowServer[141]: Session 257 released (1 references)
2/3/14 12:15:53.488 AM airportd[63]: _doAutoJoin: Already associated to “XXXXXXX”. Bailing on auto-join.
2/3/14 12:15:53.000 AM kernel[0]: **** [IOBluetoothHostControllerUSBTransport][SuspendDevice] -- Resume -- suspendDeviceCallResult = 0x0000 (kIOReturnSuccess) -- 0x5400 ****
2/3/14 12:15:55.308 AM WindowServer[141]: **DMPROXY** (2) Found `/System/Library/CoreServices/DMProxy'.
2/3/14 12:15:55.338 AM WindowServer[141]: Display 0x04273140: Unit 0; ColorProfile { 2, "Color LCD"}; TransferTable (256, 12)
2/3/14 12:16:08.120 AM spindump[462]: Saved diag report for powerstats version com.apple.SystemStats.Daily to /Library/Logs/DiagnosticReports/powerstats_2014-02-03-001607_Bielski-MacBook-Pr o.diag
2/3/14 12:16:09.114 AM spindump[484]: Saved diag report for powerstats version com.apple.SystemStats.TopPowerEvent to /Library/Logs/DiagnosticReports/powerstats_2014-02-03-001609_Bielski-MacBook-Pr o.diag
2/3/14 12:16:10.401 AM spindump[486]: Saved diag report for powerstats version com.apple.SystemStats.TopPowerEvent to /Library/Logs/DiagnosticReports/powerstats_2014-02-03-001610_Bielski-MacBook-Pr o.diag
2/3/14 12:16:32.000 AM kernel[0]: **** [IOBluetoothHostControllerUSBTransport][SuspendDevice] -- Suspend -- suspendDeviceCallResult = 0x0000 (kIOReturnSuccess) -- 0x5400 ****
2/3/14 12:17:52.335 AM warmd[19]: [__warmctl_evt_desktop_up_block_invoke:499] Desktop up bcstop timer fired!
2/3/14 12:20:52.788 AM SecurityAgent[491]: MacBuddy was run = 0
2/3/14 12:20:52.926 AM WindowServer[141]: _CGXSetWindowBackgroundBlurRadius: Invalid window 0xffffffff
2/3/14 12:20:55.909 AM SecurityAgent[491]: User info context values set for XXXXXX
2/3/14 12:20:56.362 AM SecurityAgent[491]: Login Window login proceeding
2/3/14 12:20:56.735 AM WindowServer[141]: Session 257 is switching to console
2/3/14 12:20:56.765 AM WindowServer[141]: Session 257 retained (2 references)
2/3/14 12:20:56.766 AM WindowServer[141]: Session 256 released (1 references)
2/3/14 12:20:57.000 AM kernel[0]: **** [IOBluetoothHostControllerUSBTransport][SuspendDevice] -- Resume -- suspendDeviceCallResult = 0x0000 (kIOReturnSuccess) -- 0x5400 ****
2/3/14 12:20:57.290 AM airportd[63]: _doAutoJoin: Already associated to “XXXXXXX”. Bailing on auto-join.
2/3/14 12:20:57.974 AM parentalcontrolsd[499]: StartObservingFSEvents [849:] -- *** StartObservingFSEvents started event stream
2/3/14 12:20:58.773 AM WindowServer[141]: **DMPROXY** (2) Found `/System/Library/CoreServices/DMProxy'.
2/3/14 12:20:58.900 AM WindowServer[141]: Display 0x04273140: Unit 0; ColorProfile { 2, "Color LCD"}; TransferTable (256, 12)
2/3/14 12:21:14.958 AM com.apple.preference.security.remoteservice[511]: assertion failed: 13B42: liblaunch.dylib + 25164 [FCBF0A02-0B06-3F97-9248-5062A9DEB32C]: 0x25
2/3/14 12:21:14.978 AM com.apple.preference.security.remoteservice[511]: assertion failed: 13B42: liblaunch.dylib + 25164 [FCBF0A02-0B06-3F97-9248-5062A9DEB32C]: 0x25
2/3/14 12:21:15.247 AM WindowServer[141]: disable_update_timeout: UI updates were forcibly disabled by application "System Preferences" for over 1.00 seconds. Server has re-enabled them.
2/3/14 12:21:16.084 AM Dock[397]: find_shared_window: Invalid depth WindowID 0xbb
2/3/14 12:21:16.520 AM com.apple.preference.security.remoteservice[511]: Bogus event received by listener connection:
<error: 0x7fff7eaebb50> { count = 1, contents =
"XPCErrorDescription" => <string: 0x7fff7eaebe60> { length = 18, contents = "Connection invalid" }
2/3/14 12:21:17.004 AM WindowServer[141]: common_reenable_update: UI updates were finally reenabled by application "System Preferences" after 2.76 seconds (server forcibly re-enabled them after 1.00 seconds)
2/3/14 12:21:25.403 AM System Preferences[502]: view service marshal for <NSRemoteView: 0x7ff1c9440660> failed to forget accessibility connection due to Error Domain=NSCocoaErrorDomain Code=4099 "Couldn’t communicate with a helper application." (The connection was invalidated from this process.) UserInfo=0x60800066bd80 {NSDebugDescription=The connection was invalidated from this process.}
timestamp: 00:21:25.402 Monday 03 February 2014
process/thread/queue: System Preferences (502) / 0x10b346000 / com.apple.NSXPCConnection.user.endpoint
code: line 2940 of /SourceCache/ViewBridge/ViewBridge-46/NSRemoteView.m in __57-[NSRemoteView viewServiceMarshalProxy:withErrorHandler:]_block_invoke
domain: communications-failure
2/3/14 12:21:27.128 AM com.apple.preferences.users.remoteservice[515]: assertion failed: 13B42: liblaunch.dylib + 25164 [FCBF0A02-0B06-3F97-9248-5062A9DEB32C]: 0x25
2/3/14 12:21:27.147 AM com.apple.preferences.users.remoteservice[515]: assertion failed: 13B42: liblaunch.dylib + 25164 [FCBF0A02-0B06-3F97-9248-5062A9DEB32C]: 0x25
2/3/14 12:21:27.914 AM com.apple.preferences.users.remoteservice[515]: Bogus event received by listener connection:
<error: 0x7fff7eaebb50> { count = 1, contents =
"XPCErrorDescription" => <string: 0x7fff7eaebe60> { length = 18, contents = "Connection invalid" }
2/3/14 12:21:35.000 AM kernel[0]: **** [IOBluetoothHostControllerUSBTransport][SuspendDevice] -- Suspend -- suspendDeviceCallResult = 0x0000 (kIOReturnSuccess) -- 0x5400 ****
2/3/14 12:22:03.403 AM launchservicesd[53]: Application App:"System Preferences" asn:0x0-41041 pid:502 refs=7 @ 0x7fd3e3c62950 tried to be brought forward, but isn't in fPermittedFrontApps ( ( "LSApplication:0x0-0x44044 pid=522 "SecurityAgent"")), so denying. : LASSession.cp #1481 SetFrontApplication() q=LSSession 100019/0x186b3 queue
2/3/14 12:22:03.403 AM WindowServer[141]: [cps/setfront] Failed setting the front application to System Preferences, psn 0x0-0x41041, securitySessionID=0x186b3, err=-13066
2/3/14 12:23:24.677 AM SecurityAgent[527]: MacBuddy was run = 0
2/3/14 12:23:24.793 AM WindowServer[141]: _CGXSetWindowBackgroundBlurRadius: Invalid window 0xffffffff
2/3/14 12:23:28.985 AM SecurityAgent[527]: User info context values set for JASON
2/3/14 12:23:29.193 AM SecurityAgent[527]: Login Window login proceeding
2/3/14 12:23:29.446 AM WindowServer[141]: Session 256 is switching to console
2/3/14 12:23:29.471 AM WindowServer[141]: Session 256 retained (2 references)
2/3/14 12:23:29.471 AM WindowServer[141]: Session 257 released (1 references)
2/3/14 12:23:29.677 AM airportd[63]: _doAutoJoin: Already associated to “XXXXXXX”. Bailing on auto-join.
2/3/14 12:23:29.000 AM kernel[0]: **** [IOBluetoothHostControllerUSBTransport][SuspendDevice] -- Resume -- suspendDeviceCallResult = 0x0000 (kIOReturnSuccess) -- 0x5400 ****
2/3/14 12:23:30.726 AM parentalcontrolsd[537]: StartObservingFSEvents [849:] -- *** StartObservingFSEvents started event stream
2/3/14 12:23:31.491 AM WindowServer[141]: **DMPROXY** (2) Found `/System/Library/CoreServices/DMProxy'.
2/3/14 12:23:31.542 AM WindowServer[141]: Display 0x04273140: Unit 0; ColorProfile { 2, "Color LCD"}; TransferTable (256, 12)
2/3/14 12:24:08.000 AM kernel[0]: **** [IOBluetoothHostControllerUSBTransport][SuspendDevice] -- Suspend -- suspendDeviceCallResult = 0x0000 (kIOReturnSuccess) -- 0x5400 **** -
I have a mid-2009 Mac Book Pro. Safari runs poorly. I put something in the search bar, it sits, pauses, disappears, then reappears, then searches fairly slowly. I ran EtreCheck on it, here's the report. Any suggestions are welcome.
Problem description:
Mac runs slow. Searches in Safari bar disappear, then return, then search is slow.
EtreCheck version: 2.1.8 (121)
Report generated February 5, 2015 at 5:59:05 PM CST
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (17-inch, Mid 2009) (Technical Specifications)
MacBook Pro - model: MacBookPro5,2
1 2.8 GHz Intel Core 2 Duo CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 1/DIMM0
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Replace Soon - Cycle count 1102
Video Information: ℹ️
NVIDIA GeForce 9400M - VRAM: 256 MB
Color LCD 1920 x 1200
NVIDIA GeForce 9600M GT - VRAM: 512 MB
System Software: ℹ️
OS X 10.9.5 (13F34) - Time since boot: 7 days 9:52:22
Disk Information: ℹ️
FUJITSU MJA2500BH FFS G1 disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 499.25 GB (302.37 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R UJ-868
USB Information: ℹ️
Apple Inc. iPhone
Apple Inc. Built-in iSight
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple, Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[not loaded] com.Belcarra.iokit.USBLAN_netpart (2.0.2) [Click for support]
[not loaded] com.Belcarra.iokit.USBLAN_usbpart (2.0.2) [Click for support]
[not loaded] com.RemoteControl.USBLAN.usbpart (2.0.6) [Click for support]
/System/Library/Extensions/Belcarra.USBLAN_netpart.kext/Contents/PlugIns
[not loaded] com.belcarra.iokit.netpart.panther (1.6.1) [Click for support]
/System/Library/Extensions/Belcarra.USBLAN_usbpart.kext/Contents/PlugIns
[not loaded] com.belcarra.iokit.usbpart.panther (1.6.1) [Click for support]
/System/Library/Extensions/RemoteControl.USBLAN_usbpart.kext/Contents/PlugIns
[not loaded] com.RemoteControl.USBLAN.panther (1.6.1) [Click for support]
Problem System Launch Daemons: ℹ️
[failed] com.apple.wdhelper.plist
Launch Agents: ℹ️
[loaded] com.adobe.CS4ServiceManager.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.adobe.versioncueCS4.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Click for support]
[failed] [email protected]
[loaded] com.google.keystone.agent.plist [Click for support]
User Login Items: ℹ️
Adobe Updater Application (/Applications/Utilities/Adobe Utilities.localized/Adobe Updater5/Adobe Updater.app)
RealPlayer Downloader Agent Application (/Users/[redacted]/Library/Application Support/RealNetworks/RealPlayer Downloader Agent.app)
Dropbox Application (/Applications/Dropbox.app)
AdobeResourceSynchronizer Application (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
Default Browser: Version: 537 - SDK 10.9
AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 [Click for support]
Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
AmazonMP3DownloaderPlugin101750: Version: AmazonMP3DownloaderPlugin 1.0.17 - SDK 10.4 [Click for support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
User internet Plug-ins: ℹ️
Move-Media-Player: Version: npmnqmp 071706000001 [Click for support]
3rd Party Preference Panes: ℹ️
Adobe Version Cue CS4 [Click for support]
Flash Player [Click for support]
Flip4Mac WMV [Click for support]
HP Scanjet [Click for support]
Time Machine: ℹ️
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 499.25 GB Disk used: 196.88 GB
Destinations:
Data [Network]
Total size: 2.00 TB
Total number of backups: 160
Oldest backup: 2012-02-03 01:17:12 +0000
Last backup: 2015-02-05 23:33:24 +0000
Size of backup disk: Excellent
Backup size 2.00 TB > (Disk size 499.25 GB X 3)
Top Processes by CPU: ℹ️
9% WindowServer
2% RealPlayer Downloader
2% Dock
1% RealPlayer Downloader Agent
0% AppleSpell
Top Processes by Memory: ℹ️
142 MB com.apple.WebKit.WebContent
82 MB Safari
56 MB Mail
43 MB WindowServer
39 MB iPhoto
Virtual Memory Information: ℹ️
32 MB Free RAM
719 MB Active RAM
687 MB Inactive RAM
740 MB Wired RAM
14.15 GB Page-ins
3.16 GB Page-outsSome of your user files (not system files) have incorrect permissions or are locked. This procedure will unlock those files and reset their ownership, permissions, and access controls to the default. If you've intentionally set special values for those attributes, they will be reverted. In that case, either stop here, or be prepared to recreate the settings if necessary. Do so only after verifying that those settings didn't cause the problem. If none of this is meaningful to you, you don't need to worry about it, but you do need to follow the instructions below.
Back up all data before proceeding.
Step 1
If you have more than one user, and the one in question is not an administrator, then go to Step 2.
Enter the following command in the Terminal window in the same way as before (triple-click, copy, and paste):
sudo find ~ $TMPDIR.. -exec chflags -h nouchg,nouappnd,noschg,nosappnd {} + -exec chown -h $UID {} + -exec chmod +rw {} + -exec chmod -h -N {} + -type d -exec chmod -h +x {} + 2>&-
You'll be prompted for your login password, which won't be displayed when you type it. Type carefully and then press return. You may get a one-time warning to be careful. If you don’t have a login password, you’ll need to set one before you can run the command. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
The command may take several minutes to run, depending on how many files you have. Wait for a new line ending in a dollar sign ($) to appear, then quit Terminal.
Step 2 (optional)
Take this step only if you have trouble with Step 1, if you prefer not to take it, or if it doesn't solve the problem.
Start up in Recovery mode. When the OS X Utilities screen appears, select
Utilities ▹ Terminal
from the menu bar. A Terminal window will open. In that window, type this:
resetp
Press the tab key. The partial command you typed will automatically be completed to this:
resetpassword
Press return. A Reset Password window will open. You’re not going to reset a password.
Select your startup volume ("Macintosh HD," unless you gave it a different name) if not already selected.
Select your username from the menu labeled Select the user account if not already selected.
Under Reset Home Directory Permissions and ACLs, click the Reset button.
Select
▹ Restart
from the menu bar. -
Problem description:
My Mac is running slow so wanted to get advice on what I should do based on my EtreCheck report. I run a virtual machine in VMWare for business purposes and I had been having no problems but here lately the mac has slowed down. Thanks in advance.
EtreCheck version: 2.0.11 (98)
Report generated November 4, 2014 at 9:07:17 PM CST
Hardware Information: ℹ️
MacBook Air (11-inch, Mid 2012) (Verified)
MacBook Air - model: MacBookAir5,1
1 2 GHz Intel Core i7 CPU: 2-core
8 GB RAM Not upgradeable
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en0: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 4000 -
Thunderbolt Display 2560 x 1440
Thunderbolt Display 2560 x 1440
System Software: ℹ️
OS X 10.10 (14A389) - Uptime: 11:12:43
Disk Information: ℹ️
APPLE SSD SM256E disk0 : (251 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / [Startup]: 250.14 GB (55.24 GB free)
Recovery HD (disk0s4) <not mounted> [Recovery]: 650 MB
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. FaceTime HD Camera (Display)
Apple Inc. Apple Thunderbolt Display
Apple Inc. Display Audio
Apple Inc. iPhone
Apple Inc. Display Audio
Apple Inc. Apple Thunderbolt Display
Apple Inc. FaceTime HD Camera (Display)
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Apple Inc. Thunderbolt Display
Apple Inc. Thunderbolt Display
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/TechTool Pro 7.app
[not loaded] com.micromat.driver.spdKernel (1 - SDK 10.8) Support
[not loaded] com.micromat.driver.spdKernel-10-8 (1 - SDK 10.8) Support
/Applications/VMware Fusion.app
[loaded] com.vmware.kext.vmci (90.6.3) Support
[loaded] com.vmware.kext.vmioplug.14.1.3 (14.1.3) Support
[loaded] com.vmware.kext.vmnet (0223.55.95) Support
[loaded] com.vmware.kext.vmx86 (0223.55.95) Support
[loaded] com.vmware.kext.vsockets (90.6.0) Support
/Library/Application Support/Avast/components/fileshield/unsigned
[loaded] com.avast.AvastFileShield (2.1.0 - SDK 10.9) Support
/Library/Application Support/Avast/components/proxy/unsigned
[loaded] com.avast.PacketForwarder (1.4 - SDK 10.9) Support
/System/Library/Extensions
[not loaded] com.Belcarra.iokit.USBLAN_netpart (3.1.1 - SDK 10.6) Support
[not loaded] com.Belcarra.iokit.USBLAN_usbpart (3.1.1 - SDK 10.6) Support
[not loaded] com.MCCI.SLAB_USBtoUART (1.02.0f2) Support
[not loaded] com.Ralink.driver.RT2870USBWirelessDriver (2.0.2) Support
[not loaded] com.Ralink.driver.RT73 (1.3.0) Support
[not loaded] com.RemoteControl.USBLAN.usbpart (3.1.1 - SDK 10.7) Support
[not loaded] com.aliph.driver.jstub (1.1.2 - SDK 10.7) Support
[loaded] com.logmein.driver.LogMeInSoundDriver (4.1.46f67) Support
[not loaded] net.pocketmac.driver.BlackberryUSB (3.0.9) Support
[not loaded] net.pocketmac.driver.BlackberryUSBDev (3.0.9) Support
/System/Library/Extensions/2.2.0/Belcarra.USBLAN_netpart.kext/Contents/Plug-Ins
[not loaded] com.belcarra.iokit.netpart.panther (1.6.3) Support
/System/Library/Extensions/2.2.0/Belcarra.USBLAN_usbpart.kext/Contents/Plug-Ins
[not loaded] com.belcarra.iokit.usbpart.panther (1.6.3) Support
/System/Library/Extensions/2.2.0/RemoteControl.USBLAN_usbpart.kext/Contents/Plu g-Ins
[not loaded] com.RemoteControl.USBLAN.panther (1.6.2) Support
Startup Items: ℹ️
WiUtilityUSBStartUp: Path: /System/Library/StartupItems/WiUtilityUSBStartUp
HP IO: Path: /Library/StartupItems/HP IO
Startup items are obsolete and will not work in future versions of OS X
Launch Agents: ℹ️
[loaded] com.avast.userinit.plist Support
[running] com.intego.netupdate.agent.plist Support
[invalid?] com.logmein.LMILaunchAgentFixer.plist Support
[running] com.logmein.logmeingui.plist Support
[running] com.logmein.logmeinguiagent.plist Support
[not loaded] com.logmein.logmeinguiagentatlogin.plist Support
[running] com.micromat.TechToolProAgent.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.avast.init.plist Support
[loaded] com.avast.uninstall.plist Support
[loaded] com.avast.update.plist Support
[running] com.logmein.logmeinserver.plist Support
[invalid?] com.logmein.raupdate.plist Support
[loaded] com.macpaw.CleanMyMac2.Agent.plist Support
[running] com.micromat.TechToolProDaemon.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[loaded] com.oracle.java.JavaUpdateHelper.plist Support
[running] net.openvpn.client.plist Support
User Launch Agents: ℹ️
[invalid?] com.avast.home.userinit.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist Support
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
VMware Fusion Start Menu Application (/Applications/VMware Fusion.app/Contents/Library/VMware Fusion Start Menu.app)
Internet Plug-ins: ℹ️
LogitechHarmony: Version: 1.2.0.2 - SDK 10.7 Support
SkyCaddiePlugIn: Version: 1.02 Support
Default Browser: Version: 600 - SDK 10.10
OfficeLiveBrowserPlugin: Version: 12.3.3 Support
Silverlight: Version: 5.1.30514.0 - SDK 10.6 Support
FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
LogMeIn: Version: 1.0.961 - SDK 10.7 Support
Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
LogMeInSafari32: Version: 1.0.961 - SDK 10.7 Support
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.4.5 - SDK 10.6 Support
Photo Center Plugin: Version: Photo Center Plugin 1.1.2.2 Support
iPhotoPhotocast: Version: 7.0
JavaAppletPlugin: Version: Java 7 Update 71 Check version
Safari Extensions: ℹ️
wrc
3rd Party Preference Panes: ℹ️
Flash Player Support
Java Support
TechTool Protection Support
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 250.14 GB Disk used: 194.90 GB
Destinations:
Traci Westbrook's Time Caps [Network]
Total size: 998.06 GB
Total number of backups: 31
Oldest backup: 2014-10-21 05:58:28 +0000
Last backup: 2014-11-05 02:06:31 +0000
Size of backup disk: Excellent
Backup size 998.06 GB > (Disk size 250.14 GB X 3)
Top Processes by CPU: ℹ️
53% vmware-vmx
8% WindowServer
4% backupd
1% diskimages-helper
1% VMware Fusion
Top Processes by Memory: ℹ️
3.32 GB vmware-vmx
309 MB iBank 5
146 MB com.apple.WebKit.WebContent
137 MB Finder
86 MB Safari
Virtual Memory Information: ℹ️
99 MB Free RAM
1.70 GB Active RAM
1.62 GB Inactive RAM
4.48 GB Wired RAM
130.35 GB Page-ins
128 MB Page-outsI have been having trouble with logmein, over time more people I provide IT support for are having major slow ups and crashes, seems to be logmein. I think they are slowly rolling out automtatic updates that are causing it.
Try uninstalling it!
Open the control panel, in about there is an uninstall option.
Ta,
David
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