Excel to PDF wrong paper size
Hi,
when I convert an Excel file with A4 format (8,27 x 11,69 inches), the PDF creates Letter format (8,50 x 11,00 inches). I have changed the format in Adobe preferences to A4.
This only happens in Excel not in Word.
I have Adobe Acrobat Pro 9 and Office 2007
Thanks
Hi,
I had this same problem with my Acrobat 8 and yes, it's a bug in the Acrobat software.
After speaking on the phone to Adobe tech support, the issue came down to Acrobat ignoring user specified page/paper sizes in the PDF printer/PDFMaker/Acrobat Office plugin job options, and using the default "Adobe PDF Page Size" setting in the Adobe PDF printer preferences.
Check your default Adobe PDF printer settings (under Printers & Faxes --> Printing Preferences) and make sure the default page size is "A4" and NOT "Letter"
It's a bit of a hassle if you need to print/convert anything other than A4, as you'll have to change the default size each time.
Maybe Adobe will address this "bug" in a future update.
Hope this helps.
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[Shop for Supplies][Support]
Product Information
Product Name:
HP Color LaserJet MFP M476dw
Formatter Number:
YF10C9X
Serial Number:
CNB7G2H6T9
Service ID:
24113
Firmware Datecode:
20131122
Disable Fax:
No
Telecom Version:
05-031-001
Location:
UK
ADF Installed:
Yes
Max Monochrome Print Quality:
600x8
Max Color Print Quality:
ImageREt 3600
Controller Number:
72
Duplexer Version:
0
Device Description:
HP Color LaserJet MFP M476dw
Language:
English
Default Settings:
Self-managed
Asset Number:
Your Company Name:
Contact Person:
Device Location:
Geo Location:
Product Security:
Off
Wired HW Address:
fc:15:b4:78:28:46
Wireless HW Address:
54:35:30:2f:d7:fc
Network In Use:
Wired
Host Name:
NPI782846
IPv4 Address:
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IPv6 Address:
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Total Memory:
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Available Memory:
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Installed Personalities and Options
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Color Equivalent Impressions (A4/Letter):
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Mispick Events:
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Photo Color Impressions:
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Photo Monochrome Impressions:
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USB Flash Drive Insertions:
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Images Scanned to USB Flash Drive:
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Copy Flatbed Images Scanned:
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Copy ADF Images Scanned:
409
Copy Monochrome Impressions:
1122
Copy Color Impressions:
102
ADF Images Scanned to Host:
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Flatbed Images Scanned to Host:
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Images Scanned to E-mail:
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Images Scanned to Network Folder:
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Fax ADF Images Scanned:
23
Fax Flatbed Images Scanned:
1
Fax Impressions:
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Images Sent from PC:
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ADF Images Scanned:
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Flatbed Images Scanned:
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Scanner Jam Events:
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Default Paper Type:
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Tray 1 Size:
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Tray 1 Type:
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Tray 2 Size:
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Tray 2 Type:
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Paper Out Action:
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Manual Feed:
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Bind:
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120 Seconds
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Number of Copies:
1
Paper Size:
A4
Paper Type:
Plain
Fit to Page:
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Collation:
Off
Output Color:
Color
Print Photos:
Image Size:
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Paper Size:
A4
Paper Type:
Plain
Lighter/Darker:
<-----*----->
Number of Copies:
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Output Color:
Color
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150
Scan File Type:
PDF
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Flatbed Scanner:
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Document Feeder:
1-Sided
File Name Prefix:
scan
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Color
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Auto Select
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<-----*----->
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A4
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Plain
Collation:
On
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1
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Off
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Auto Select
Two-Sided:
1-Sided to 1-Sided
Multi-Page Copy:
Off
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HP Fax
Answer Mode:
Automatic
Rings to Answer:
2
Distinctive Ring:
All Rings
Dial Prefix:
Off
Fax Resolution:
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Lighter/Darker:
<-----*----->
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A4
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Stamp Faxes:
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Confirm Fax Number:
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Fax/Tel Ring Time:
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Fax Speed:
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Error Correction:
On
Forward Fax:
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Block Junk Faxes:
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Alarm Volume:
Medium
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Medium
Key-Press Volume:
Medium
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Fax Error Report:
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Never
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Normal
HP Matte 90g:
Normal2
HP Matte 105g:
Heavy
HP Matte 120g:
Card stock
HP Matte 150g:
Extra Heavy
HP Matte 200g:
Extra Heavy
HP Glossy 120g:
Glossy
HP Glossy 150g:
Glossy
HP Tri Glossy 150g:
Glossy
HP Glossy 200g:
Heavy Glossy
Light 60-74g:
Light
HP EcoSMART Lite:
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Intermediate:
Normal2
Mid-Weight 96-110g:
Heavy
Heavy 111-130g:
Card stock
Extra Heavy 131-175g:
Extra Heavy
Hvy Glossy 111-130g:
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X-Hvy Glossy 131-175g:
Glossy
Card Glossy 176-220g:
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Transparency
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Label
Letterhead:
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Envelope
Heavy Envelope:
Heavy Envelope
Preprinted:
Normal
Prepunched:
Normal
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Recycled:
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Heavy Rough:
Heavy
HP Tough Paper:
Tough Paper
Opaque Film:
Tough Paper
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USB Job
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LAN Job
Yes
Wireless Job
Yes
Control Panel
Yes
Fax Ring
Yes
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LaserJet Updates Settings
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Prompt Before Install
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Allow Updates
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No
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Very Low Setting (Color Cartridges):
Prompt
Low Threshold (Black Cartridge):
5%
Low Threshold (Cyan Cartridge):
3%
Low Threshold (Magenta Cartridge):
3%
Low Threshold (Yellow Cartridge):
3%
Store Usage Data:
On Supplies
USB Connection:
No
Font Source:
I (Internal)
Font Number:
23
Font Pitch:
10.00
Font Point Size:
12.00
Symbol Set:
PC-8
Form Length:
64 Lines
Append CR to LF:
NoTo get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial product. You can do this at Commercial Forums.
I hope this helps!
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution! -
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