Excel viewer 2003 - cannot open XLSX

Hi,
We use Excel Viewer 2003 for terminal services users.  The server is patched with the latest hot fix and office patches.  We have Excel viewer 2003 SP3 installed with the latest compatibility pack / fileformatconverters.
Can someone tell me why it won't open XLSX?
We use Excel viewer 2003 for legacy reasons, so it cannot be upgraded to 2007 / 2010.
Thanks.

Update:  This works on a Windows 7 client, following deployment the version is 11.6412.6412.  If the same application is deployed to a Windows Server 2008 server, the version is 11.6412.8172.  Even though it is the exact same application
with the same compatibility pack, something is altering the version it reports in at. Any ideas?

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