Excel Web Access(An error has occurred.Please contact your system administrator if this problem persists. )

I'm using share point 2007 under windows server 2008 R2(one web server, another db server).When I publish a excel(*.xlsx) to report library or view it in web browser with the same error as bellows:
Excel Web Access
An error has occurred.
Please contact your system administrator if this problem persists.
Please kindly support to guide how to fix it with bellow information in details such as log.Many thanks!
1. The 12/logs file is as bellows:
10/10/2014 09:53:55.18  w3wp.exe (0x6528)                        0x5C08 Excel Services               
 Excel Calculation Services     2u7d Medium   ExcelServerSharedWebApplication.Local: An exception was thrown by configdb infrastructure: System.InvalidOperationException: ExcelServerSharedWebApplication.Local: Could
not get ServerContext.Current, which indicates that either SharePoint or the SSP infrastructure isn't provisioned correctly or that we're running outside of a web context.     at Microsoft.Office.Excel.Server.ExcelServerSharedWebApplication.get_Local(). 
10/10/2014 09:53:55.18  w3wp.exe (0x6528)                        0x5C08 Excel Services               
 Excel Services Administration  8tqh Critical Excel Services: Unexpected exception while trying to access Shared Services Database;. Error = ExcelServerSharedWebApplication.Local: Could not get ServerContext.Current, which indicates that
either SharePoint or the SSP infrastructure isn't provisioned correctly or that we're running outside of a web context.. 
10/10/2014 09:53:55.18  w3wp.exe (0x6528)                        0x5C08 Excel Services               
 Excel Web Access               6nfi Unexpected InternalEwr.OpenWorkbook - An unexpected exception in the ECS Proxy occurred. Message: Microsoft.Office.Excel.Server.ExcelServerSettingException:
An error has occurred. ---> System.InvalidOperationException: ExcelServerSharedWebApplication.Local: Could not get ServerContext.Current, which indicates that either SharePoint or the SSP infrastructure isn't provisioned correctly or that we're running
outside of a web context.     at Microsoft.Office.Excel.Server.ExcelServerSharedWebApplication.get_Local()     --- End of inner exception stack trace ---     at Microsoft.Office.Excel.Server.ExcelServerSharedWebApplication.get_Local()    
at Microsoft.Office.Excel.Server.ExcelServerSettings.get_Settings()     at Microsoft.Office.Excel.Server.ExcelServerSettings.get_EcsList()     at Microsoft.Office... 
2.the event in event viewer is:
Log Name:      Security
Source:        Microsoft-Windows-Security-Auditing
Date:          2014/10/10 9:49:43
Event ID:      4625
Task Category: Logon
Level:         Information
Keywords:      Audit Failure
User:          N/A
Computer:      ***.net
Description:
An account failed to log on.
Subject:
 Security ID:  NULL SID
 Account Name:  -
 Account Domain:  -
 Logon ID:  0x0
Logon Type:   3
Account For Which Logon Failed:
 Security ID:  NULL SID
 Account Name:  ***
 Account Domain:  ***
Failure Information:
 Failure Reason:  An Error occured during Logon.
 Status:   0xc000006d
 Sub Status:  0x0
Process Information:
 Caller Process ID: 0x0
 Caller Process Name: -
Network Information:
 Workstation Name: ***
 Source Network Address: ***
 Source Port:  63664
Detailed Authentication Information:
 Logon Process:  
 Authentication Package: NTLM
 Transited Services: -
 Package Name (NTLM only): -
 Key Length:  0
This event is generated when a logon request fails. It is generated on the computer where access was attempted.
The Subject fields indicate the account on the local system which requested the logon. This is most commonly a service such as the Server service, or a local process such as Winlogon.exe or Services.exe.
The Logon Type field indicates the kind of logon that was requested. The most common types are 2 (interactive) and 3 (network).
The Process Information fields indicate which account and process on the system requested the logon.
The Network Information fields indicate where a remote logon request originated. Workstation name is not always available and may be left blank in some cases.
The authentication information fields provide detailed information about this specific logon request.
 - Transited services indicate which intermediate services have participated in this logon request.
 - Package name indicates which sub-protocol was used among the NTLM protocols.
 - Key length indicates the length of the generated session key. This will be 0 if no session key was requested.
Event Xml:
<Event xmlns="">
  <System>
    <Provider Name="Microsoft-Windows-Security-Auditing" Guid="{54849625-5478-4994-A5BA-3E3B0328C30D}" />
    <EventID>4625</EventID>
    <Version>0</Version>
    <Level>0</Level>
    <Task>12544</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8010000000000000</Keywords>
    <TimeCreated SystemTime="2014-10-10T01:49:43.563436300Z" />
    <EventRecordID>37602685</EventRecordID>
    <Correlation />
    <Execution ProcessID="532" ThreadID="26096" />
    <Channel>Security</Channel>
    <Computer>***.net</Computer>
    <Security />
  </System>
  <EventData>
    <Data Name="SubjectUserSid">S-1-0-0</Data>
    <Data Name="SubjectUserName">-</Data>
    <Data Name="SubjectDomainName">-</Data>
    <Data Name="SubjectLogonId">0x0</Data>
    <Data Name="TargetUserSid">S-1-0-0</Data>
    <Data Name="TargetUserName">***</Data>
    <Data Name="TargetDomainName">***</Data>
    <Data Name="Status">0xc000006d</Data>
    <Data Name="FailureReason">%%2304</Data>
    <Data Name="SubStatus">0x0</Data>
    <Data Name="LogonType">3</Data>
    <Data Name="LogonProcessName">
    </Data>
    <Data Name="AuthenticationPackageName">NTLM</Data>
    <Data Name="WorkstationName">***</Data>
    <Data Name="TransmittedServices">-</Data>
    <Data Name="LmPackageName">-</Data>
    <Data Name="KeyLength">0</Data>
    <Data Name="ProcessId">0x0</Data>
    <Data Name="ProcessName">-</Data>
    <Data Name="IpAddress">***</Data>
    <Data Name="IpPort">63664</Data>
  </EventData>
</Event>

Hi Tracy,
Have you changed something on your SharePoint 2007 environment recently before this issue occurred?
This issue may be related to Alternate Access Mappings settings like the following similar post, if you have configured AAM, you can check if this issue happened to some URLs, if it's the case, please add the problematic URLs as a Publish URLs for the default
zone for your web application, and also add these URLs as trusted locations, then check results again.
If above doesn't work, please enable ULS log on verbose level to get more useful log errors which time are corresponding to the errors occur. 
https://social.technet.microsoft.com/Forums/en-US/c9ab4818-65c9-444d-be50-1bfed1f1509b/excel-web-access-web-part-works-on-intranet-but-not-internet?forum=sharepointgenerallegacy
http://blog.bugrapostaci.com/2011/09/08/how-to-enable-verbose-log-mode-on-moss-2007/
Thanks
Daniel Yang
TechNet Community Support

Similar Messages

  • MDS - 515 A database error has occurred: Please contact your system administrator

    OS: Server 2008 R2
    SQL: 2012 SP1 cu4 - 11.0.3368
    We are experiencing this error when attempting to view on-going batch jobs in the web UI (Integration management)
    This error was first experienced while running SQL 2012 RTM cu5, we have since updated and this is persisting.
    It has also been noted that batch jobs submitted to the staging tables are not processing to the leaf member level, and stage status is not being updated nor returning an error.
    This error is on a core production system and is causing major business disruption. Any suggestions anybody has would be very welcomed.
    Thanks.

    I had the same error this morning and by using SQL Profiler I was able to determine the stored procedure causing the error. The stored procedure mdm.udpEntityStagingAllBatchesByModelGet returned the following error:
    Msg 515, Level 16, State 2, Procedure udpEntityStagingAllBatchesByModelGet, Line 87
    Cannot insert the value NULL into column 'BatchTag', table '@results'; column does not allow nulls. INSERT fails.
    The statement has been terminated.
    Once the stored procedure altered everything worked as before.
    Replace the following line in the store procedure:
            BatchTag            NVARCHAR(50)            NOT NULL,  
    by:
            BatchTag            NVARCHAR(50)            NULL, 
    Kind regards,
    Rudi Tourlousse

  • Web Part Error: This page has encountered a critical error. Contact your system administrator if this problem persists

    Hi there,
    I am getting the following error in SharePoint 2007 site.
    Web Part Error: This page has encountered a critical error. Contact your system administrator if this problem persists.
    Show Error Details
    Hide Error Details
    [WebPartPageUserException: This page has encountered a critical error. Contact your system administrator if this problem persists.]
      at Microsoft.SharePoint.ApplicationRuntime.SafeControls.RethrowExceptionIfNeeded()
      at Microsoft.SharePoint.ApplicationRuntime.SafeControls.GetTypeFromGuid(Guid guid)
      at Microsoft.SharePoint.WebPartPages.SPWebPartManager.CreateWebPartsFromRowSetData(Boolean onlyInitializeClosedWebParts)
    There is no event logged related to this error. I have checked ULS log and nothing much I can find over there.
    Any help would be highly appreciated.
    Thanks,
    Puli
    Puli Bala

    It is not only because of unsafe controls. Please refer the articles below.
    http://www.dotnetmafia.com/blogs/dotnettipoftheday/archive/2008/09/24/safe-mode-did-not-start-successfully-request-failed.aspx
    http://blogs.edwardwilde.com/2009/12/22/safe-mode-did-not-start-successfully-could-not-load-file-or-assembly/
    https://social.technet.microsoft.com/Forums/sharepoint/en-US/6d81f7b0-33c5-482b-b7aa-9f639c784dea/what-reason-can-cause-the-errorerror-failure-in-loading-assembly-microsoftsharepoint?forum=sharepointadminlegacy
    https://paulsiu.wordpress.com/2008/07/24/sharepoint-loading-assembly-error-in-the-event-log/
    Puli Bala

  • Business rule in MDS 2012 error: A database error has occurred. Contact your system administrator.

    I get the following information in my MDS log as well as the above error message when I execute a business rule that has a condition of AND and an Action of Attribute must be unique in combination with 2 other attributes. 
    I'm running SQL Server 2012 11.0.3000
    MDS database version 11.1.0.0
    Any ideas?
    MDS Error: 0 : SqlException message: A database error has occurred. Contact your system administrator.
       at Microsoft.MasterDataServices.Core.DataAccess.DbHelper.HandleExceptions(Exception ex)
       at Microsoft.MasterDataServices.Core.DataAccess.DbHelper.ExecuteDataSet(String spName, CloseConnectionBehavior closeBehavior, Object[] parameterValues)
       at Microsoft.MasterDataServices.Core.DataAccess.MasterDataAccess.<>c__DisplayClass5.<ValidateEntityMembers>b__4()
       at Microsoft.MasterDataServices.Core.DataAccess.DbHelper.ExecuteMethodWithDeadlockProtection(MethodDelegate method)
       at Microsoft.MasterDataServices.Core.BusinessLogic.Validations.ValidateMembers(Int32 versionId, Identifier entityIdentifier, IList`1 memberIds, RequestContext context, OperationResult results)
       at Microsoft.MasterDataServices.Core.BusinessLogic.Validations.Process(ValidationProcessCriteria criteria, Boolean commitVersion, Boolean validateEntityAsync, Boolean returnValidationResults, RequestContext context, OperationResult results)
    SQL Error Debug Info: Number: 208, Message: Invalid object name 'cteDuplicates0a070e37b106b9e3efe35a455076efa7'., Server: SQLRS-01, Proc: udp_SYSTEM_3_38_CHILDATTRIBUTES_ProcessRules, Line: 230
    SQL Error Debug Info: Number: 266, Message: Transaction count after EXECUTE indicates a mismatching number of BEGIN and COMMIT statements. Previous count = 0, current count = 1., Server: SQLRS-01, Proc: udp_SYSTEM_3_38_CHILDATTRIBUTES_ProcessRules, Line: 230
    SQL Error Debug Info: Number: 266, Message: Transaction count after EXECUTE indicates a mismatching number of BEGIN and COMMIT statements. Previous count = 0, current count = 1., Server: SQLRS-01, Proc: , Line: 0
    SQL Error Debug Info: Number: 266, Message: Transaction count after EXECUTE indicates a mismatching number of BEGIN and COMMIT statements. Previous count = 0, current count = 1., Server: SQLRS-01, Proc: udpBusinessRule_AttributeMemberController, Line: 0
    SQL Error Debug Info: Number: 266, Message: Transaction count after EXECUTE indicates a mismatching number of BEGIN and COMMIT statements. Previous count = 0, current count = 1., Server: SQLRS-01, Proc: udpValidateMembers, Line: 0
        DateTime=2013-08-15T13:25:15.6684023Z
    MDS Error: 0 : <ArrayOfError xmlns="http://schemas.microsoft.com/sqlserver/masterdataservices/2009/09" xmlns:i="http://www.w3.org/2001/XMLSchema-instance">
      <Error>
        <Code>208</Code>
        <Context i:nil="true" />
        <Description>A database error has occurred. Contact your system administrator.</Description>
      </Error>
    </ArrayOfError>
        DateTime=2013-08-15T13:25:15.7152026Z

    OK I bit the bullet and contacted support on this one.
    There is a known issue with MDS 2012 and business rules with a combination of "must be unique" attributes. If you do not list the attributes in the same order that they were created you will get the generic error I cited. At first they told me it must be
    in the same order the attributes are in and that worked on one entity but not the other. The difference was that in the second entity I previously rearranged the attributes in question. Once I changed the order in the business rule to reflect the *original*
    order it worked like a champ.
    Hopefully this helps save someone some time and money.

  • Safe mode did not start successfully. This page has encountered a critical error. Contact your system administrator if this problem persists.

    Hi
    I just now updated dec 2013 c.u to sharepoint server 2010 sp2
     I get this error in event viewer when I browse  web applications  , they not open even
    Load control template file /_controltemplates/TaxonomyPicker.ascx failed: Could not load type 'Microsoft.SharePoint.Portal.WebControls.TaxonomyPicker' from assembly 'Microsoft.SharePoint.Portal, Version=14.0.0.0, Culture=neutral, PublicKeyToken=71e9bce111e9429c'.
    SharePoint Web Services Round Robin Service Load Balancer Event: EndpointFailure
    Process Name: OWSTIMER
    Process ID: 3836
    AppDomain Name: DefaultDomain
    AppDomain ID: 1
    Service Application Uri: urn:schemas-microsoft-com:sharepoint:service:548f72e6a39f401e95e92711aea13c45#authority=urn:uuid:9aebe976322541d280e4bd3799fa283f&authority=https://spfwf01:32844/Topology/topology.svc
    Active Endpoints: 2
    Failed Endpoints:1
    Safe mode did not start successfully. This page has encountered a critical error. Contact your system administrator if this problem persists.
    adil

    This messge I get initially I get two times (1)
    SharePoint Web Services Round Robin Service Load Balancer Event: EndpointFailure
    Process Name: w3wp
    Process ID: 4600
    AppDomain Name: /LM/W3SVC/2141356646/ROOT-1-130405218187772398
    AppDomain ID: 2
    Service Application Uri: urn:schemas-microsoft-com:sharepoint:service:548f72e6a39f401e95e92711aea13c45#authority=urn:uuid:9aebe976322541d280e4bd3799fa283f&authority=https://spfwf01:32844/Topology/topology.svc
    Active Endpoints: 2
    Failed Endpoints:1
    Affected Endpoint: http://spfapp02:32843/548f72e6a39f401e95e92711aea13c45/MetadataWebService.svc
    aftert this message three times  (2)
    The Managed Metadata Service 'Managed Metadata Service' is inaccessible.
    and after (3)
    The health service has removed some items from the send queue for management group "MOJOmanagement" since it exceeded the maximum allowed size of 15 megabytes.
    after (4)
    Safe mode did not start successfully. This page has encountered a critical error. Contact your system administrator if this problem persists.
    and this time   I seen I am unable to browse web applications
    and
    Load control template file /_controltemplates/TaxonomyPicker.ascx failed: Could not load type 'Microsoft.SharePoint.Portal.WebControls.TaxonomyPicker' from assembly 'Microsoft.SharePoint.Portal, Version=14.0.0.0, Culture=neutral, PublicKeyToken=71e9bce111e9429c'.
    adil

  • This page has encountered a critical error. Contact your system administrator if this problem persists.

    I am getting this error while opening SharePoint site pages. I am getting this error if i edit Web.config file. If i Restore the old version of Web.Config i am getting this error.. Please help me

    Hi UjwalaIDC,
    Also can try enabling the stack trace (and ULS) for more information to solve issue.
    http://blogs.msdn.com/b/souravd/archive/2009/06/23/sharepoint-2007-moss-2007-enable-stack-trace-for-better-logging-information.aspx
    http://www.sharepointdiary.com/2012/01/fix-for-this-page-has-encountered-critical-error.html
    Thanks
    Daniel Yang
    TechNet Community Support

  • Not able to login PIA - An error has occurred. You may attempt to sign in again. If your attempt fails, please contact your System Administrator

    One of the user is getting the below error when the person is trying to login ELM system. what could be issue for the specific user and how do we resolve this issue?
    "Not able to login PIA - An error has occurred. You may attempt to sign in again. If your attempt fails, please contact your System Administrator"

    Its works for other users, its only happened for one specific user only?  I didn't check the APPSRV.LOG file?  what needs to be checked in APPSRV.LOG, I can ask my infra team to check, because I don't have app server access to check log file.

  • An unexpected error has occurred. Please contact your system administrator

    Hi All,
    I have created one transaction in AR and i am trying to apply a credit transaction against this transaction in transaction work bench i am getting following error.
    Error:
    An unexpected error has occurred. Please contact your system administrator.
    we are using R12.1.3 version.
    Please help us.
    Regards,
    Raju.G

    Hi Raju,
    Please check for any errors in the DB and Application log file and post them here.
    Also refer notes:
    Transactions Workbench: Credit a Transactions Ends in Error: An Unexpected Error Has Occurred. Please Contact Your System Administrator (Doc ID 1552365.1)
    Troubleshooting Credit Memos in the Transaction Workbench and AutoInvoice in Receivables (Doc ID 1110573.1)
    Transactions Workbench Error: Listing of FRM Errors (Doc ID 1321612.1)
    Thanks &
    Best Regards ,

  • I transfered my iWork '09 to my new Mac Air. Now my Keynote won't open. I get message, "An unexpected error has occurred, please quit and reopen Keynote." This doesn't work.

    I transfered my iWork '09 to my new Mac Air. Now my Keynote won't open. I get message, "An unexpected error has occurred, please quit and reopen Keynote." This doesn't work.

    so Keynote still isnt working after installing, I thought you had it sorted from your last post.
    If you have not done so remove any files relating to iWork and Keynote and reinstall iWork
    files that must go are:
    the iWork ’09 folder from the main HD > Applications;
    the iWork ’09 folder in HD > Library > Application Support
    the individual iWork application plist files found in HD > Users > (your account) > Library >
    There are a number of free application removal tools  that will do this for you:
    trashme       webpage
    apptrap        webpage
    appcleaner   webpage

  • Critical Error: An unhandled error has occurred. Please contact your system administrator.

    Hi all,
    Does anyone have any idea what the following error relates to?
    "Critical Error: An unhandled error has occurred. Please contact your system administrator.
    Debug information:
    System.IO.FileNotFoundException; Could not load file or assembly 'Microsoft.VisualStudio.QualityTools.UnitTestFramework, Version=10.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a' or one of its dependencies. The system cannot find the file specified."
    I'm stumped!

    Hi iAmCasio,
    Have you made any changes before we meet this issue?
    When do we receive this error message?
    As my point of viewer, this issue is related to the  Microsoft.VisualStudio.QualityTools.UnitTestFramework.
    To receive better support about Visual Studio, we could seek help from studio forum.
    https://social.msdn.microsoft.com/Forums/vstudio/en-US/home?category=visualstudio
    Best regards,
    Fangzhou CHEN
    Fangzhou CHEN
    TechNet Community Support

  • This operation has been cancelled due to restrictions in effect on this computer. Please contact your systems administrator

    Here is our environment:  Windows Server 2008 x86 SP2 Terminal Server running Citrix XenApp5.0 with Office 2007 installed.  We have a Group Policy to restrict users from access the server's C:\ drive.  When our users open or save a Microsoft
    Word, Excel, etc. document they are presented with the following error.  "This operation has been cancelled due to restrictions in effect on this computer.  Please contact your systems administrator."  When our users click on the OK button it
    allows them to open or save the document.    If I remove the restriction to C:\ from our Group Policy, then everything is working fine.  Please tell me how to fix this problem. Thanks.

    Hi Jeffery,
    Unfortunately, I could not work around this and MS said it was by design. I even tried some clever stuff with symbolic link s but to no avail. I simply ended up informing my users to ignore the message and continue. i don't want anyone to be able to browse
    the C: drive so I'm leaving the NoViewOnDrives registry key in place. However, there is one possible workaround but for me , it didn't suit:
    Change the temp  location of the folder Outlook uses for attachments
    http://support.microsoft.com/kb/817878
    Also, I'd recommend forcing all attachments to open in read-only mode http://support.microsoft.com/kb/953621 
    Annoying but you can't have everything i guess :(

  • Error while using XML Iview, please contact your system administrator.

    Hello everybody,
    I have already posted a detailed message for the XML iview problem sometime back but havent got any reply so far. All the replies had come from users who are also facing the same problem. I am trying to use a XML iview for fetching RSS feeds from one of the internet source, i have entered the proper URL and selected the proper RSS to XHTMLB transformer also and have entered the proxy settings in the http service and enabled it and restarted it also, but again when i am previewing the Iview its giving me the error <b>"Error while using XML Iview, please contact your system administrator."</b>. I am using
        Area           Version
        J2EE Engine    6.40 PatchLevel 98256.313
        Portal         6.0.14.0.0
    , can someone tell me whether its a bug in sp14 or i am missing something while creating this XML Iview. Expecting a proper reply.
    Thanks in advance,
    Regards,
    Sarabjeet.

    Hi Sarabjeet,
    The XML iView uses server-side fetching, so if you are having problems with a regular URL iView in server-side fetching mode, so the problem with the XML iVIew probably has to do with the proxy settings.
    And since you got a 407 error, it seems there is an issue with proxy settings or the proxy server, as mentioned in this description of 407 error:
    The HTTP 407 code only applies to users who are accessing the Internet behind a proxy server. This is common in government and corporate workplaces. The 407 code indicates that your computer must first authenticate itself with your company's proxy server. Check with your IT department or computer support group as to the exact reason why you may be getting this error. It may be possible that the proxy server does not allow downloads of specific files (exe, cab, com). You can also verify that your proxy server settings are valid.
    I will check if I can find out any more specific info.
    Daniel

  • I try to open hyperlinks in my email (Outlook) but I get this message: "this operation has been canceled due to restrictions in effect on this computer. Please contact your system administrator". I am running Firefox 3.6.6

    I try to open hyperlinks in my email (Outlook) but I get this message: "this operation has been canceled due to restrictions in effect on this computer. Please contact your system administrator". I am running Firefox 3.6.6
    == This happened ==
    Not sure how often

    See http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q310049 You receive an error message when you click a hyperlink in Outlook (default browser)

  • I can not open Firefox. Keep getting the error message "Failed to read the configuration file. Please contact your system administrator." What do I do?

    I can not open Firefox. I keep getting the message "Failed to read the configuration file. Please contact your system administrator." I have tried uninstalling Firefox and then reinstalling it but without success. What should I do?

    Which Fx version? When you uninstalled Fx, did you <b>reboot</b> computer before reinstall?
    Also, check for / delete any leftover files in the Fx programs install folders, before reinstall?
    Is your profile in the default location or custom location?
    Have you tried creating a <u>new, <b>completely</b> clean profile</u> - to test (then make sure to select that profile to start Fx - from the Profile Manager)? (no addons or plugins installed).
    Does the user acct (that Fx fails under) have access ("rights") to all locations - especially for Fx profiles location?

  • Server encountered unrecoverable error. Please contact your system administrator.

    I need help with this error, I try to sign in with my BB Curve 8520 Windows Live Messenger but it throws this message: "Server encountered unrecoverable error. Please contact your system administrator".
    What could it be? I would appreciate any help.

    Could be an error on the email server, over which you have no control.
    For the time being, to see if this will fix itself, do a reboot: With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot.
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

Maybe you are looking for