EXCEPTION_ACCESS_VIOLATION error in SapJCo DLL'S

Hi All,<br><br>
I have been having EXCEPTION_ACCESS_VIOLATION errors crashing the JVM in our SapJCo Client.<br><br>
The error appears intermitant at the moment and we are still unable to replicate it on demand. I have found several references to similar issues but with no conclusive solution, eg<br>
JCO Client Problem
RFC ERROR
<br>
One recomends looking at OSS Note 774813, Ive looked for this note, but I cant find it, can someone please help me by providing Idiot proof instructions on just how to get to this note. (Im not really an idiot, just new to the SAP support portals, honest)<br><br>
Alternatively if anyone can shed some light on these type of errors it would be appreciated...below the top of the hotspot error log file.<br><br>
Cheers<br>
Paul<br><br>
<code>
An unexpected error has been detected by HotSpot Virtual Machine:
EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x4c27c57a, pid=788, tid=7212
Java VM: Java HotSpot(TM) Server VM (1.5.0_12-b04 mixed mode)
Problematic frame:
C  [sapjcorfc.dll+0xc57a]
  T H R E A D  -
Current thread (0x4893ae50):  JavaThread "pool-1-thread-2" [_thread_in_native, id=7212]
siginfo: ExceptionCode=0xc0000005, reading address 0x61733b70
Registers:
EAX=0x497ada08, EBX=0x00000501, ECX=0x00000002, EDX=0x61733b70
ESP=0x4e16f4e0, EBP=0x4e16f500, ESI=0x00000000, EDI=0x4c5f4aa8
EIP=0x4c27c57a, EFLAGS=0x00010247
Top of Stack: (sp=0x4e16f4e0)
0x4e16f4e0:   4e409a54 00000001 00000500 497ada08
0x4e16f4f0:   61733b71 497ada0a 61733b71 497ada0e
0x4e16f500:   4e16f548 4c273e5f 4c5f4aa8 61733b70
0x4e16f510:   00000001 497ada08 497ada0c 4e16f538
0x4e16f520:   00000010 4893af10 61733b70 00000000
0x4e16f530:   497ada08 00000054 00000000 00000000
0x4e16f540:   00000001 00000001 4e16f588 4c274a15
0x4e16f550:   4893af10 61733b70 00000010 00000000
Instructions: (pc=0x4c27c57a)
0x4c27c56a:   fc 01 4d 18 66 89 30 03 c1 03 d1 01 4d f8 eb 19
0x4c27c57a:   0f b6 32 8b 5f 10 66 8b 34 73 01 4d fc 01 4d 18
Stack: [0x4e130000,0x4e170000),  sp=0x4e16f4e0,  free space=253k
Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)
C  [sapjcorfc.dll+0xc57a]
C  [sapjcorfc.dll+0x3e5f]
C  [sapjcorfc.dll+0x4a15]
C  [sapjcorfc.dll+0xbc9f]
j  com.sap.mw.jco.rfc.MiddlewareRFC$Client.nativeExecute(Lcom/sap/mw/jco/JCO$Client;Ljava/lang/String;Lcom/sap/mw/jco/JCO$ParameterList;Lcom/sap/mw/jco/JCO$ParameterList;Lcom/sap/mw/jco/JCO$ParameterList;Lcom/sap/mw/jco/JCO$ParameterList;Ljava/lang/String;Ljava/lang/String;I)V+0
Java frames: (J=compiled Java code, j=interpreted, Vv=VM code)
j  com.sap.mw.jco.rfc.MiddlewareRFC$Client.nativeExecute(Lcom/sap/mw/jco/JCO$Client;Ljava/lang/String;Lcom/sap/mw/jco/JCO$ParameterList;Lcom/sap/mw/jco/JCO$ParameterList;Lcom/sap/mw/jco/JCO$ParameterList;Lcom/sap/mw/jco/JCO$ParameterList;Ljava/lang/String;Ljava/lang/String;I)V+0
v  ~C2IAdapter
J  com.sap.mw.jco.JCO$Client.execute(Ljava/lang/String;Lcom/sap/mw/jco/JCO$ParameterList;Lcom/sap/mw/jco/JCO$ParameterList;Lcom/sap/mw/jco/JCO$ParameterList;Lcom/sap/mw/jco/JCO$ParameterList;Ljava/lang/String;Ljava/lang/String;I)V
</code>
<br><br>
Edited by: Paul Henry on Aug 20, 2009 9:44 AM

You are supposed to provide the java source code that lead to this system error, we are not assembler debuggers! but we can find a workaround if you display your code

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    j org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(Ljavax/servlet/ServletRequest;Ljavax/servlet/ServletResponse;)V+185
    j org.acegisecurity.util.FilterChainProxy.doFilter(Ljavax/servlet/ServletRequest;Ljavax/servlet/ServletResponse;Ljavax/servlet/FilterChain;)V+172
    j org.acegisecurity.util.FilterToBeanProxy.doFilter(Ljavax/servlet/ServletRequest;Ljavax/servlet/ServletResponse;Ljavax/servlet/FilterChain;)V+18
    j org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(Ljavax/servlet/ServletRequest;Ljavax/servlet/ServletResponse;)V+105
    j org.apache.catalina.core.ApplicationFilterChain.doFilter(Ljavax/servlet/ServletRequest;Ljavax/servlet/ServletResponse;)V+101
    j org.springframework.web.filter.CharacterEncodingFilter.doFilterInternal(Ljavax/servlet/http/HttpServletRequest;Ljavax/servlet/http/HttpServletResponse;Ljavax/servlet/FilterChain;)V+29
    j org.springframework.web.filter.OncePerRequestFilter.doFilter(Ljavax/servlet/ServletRequest;Ljavax/servlet/ServletResponse;Ljavax/servlet/FilterChain;)V+90
    j org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(Ljavax/servlet/ServletRequest;Ljavax/servlet/ServletResponse;)V+105
    j org.apache.catalina.core.ApplicationFilterChain.doFilter(Ljavax/servlet/ServletRequest;Ljavax/servlet/ServletResponse;)V+101
    j org.apache.catalina.core.StandardWrapperValve.invoke(Lorg/apache/catalina/connector/Request;Lorg/apache/catalina/connector/Response;)V+699
    j org.apache.catalina.core.StandardContextValve.invoke(Lorg/apache/catalina/connector/Request;Lorg/apache/catalina/connector/Response;)V+285
    j org.apache.catalina.core.StandardHostValve.invoke(Lorg/apache/catalina/connector/Request;Lorg/apache/catalina/connector/Response;)V+64
    j org.apache.catalina.valves.ErrorReportValve.invoke(Lorg/apache/catalina/connector/Request;Lorg/apache/catalina/connector/Response;)V+6
    j org.apache.catalina.core.StandardEngineValve.invoke(Lorg/apache/catalina/connector/Request;Lorg/apache/catalina/connector/Response;)V+42
    j org.apache.catalina.connector.CoyoteAdapter.service(Lorg/apache/coyote/Request;Lorg/apache/coyote/Response;)V+154
    j org.apache.jk.server.JkCoyoteHandler.invoke(Lorg/apache/jk/core/Msg;Lorg/apache/jk/core/MsgContext;)I+123
    j org.apache.jk.common.HandlerRequest.invoke(Lorg/apache/jk/core/Msg;Lorg/apache/jk/core/MsgContext;)I+327
    j org.apache.jk.common.ChannelSocket.invoke(Lorg/apache/jk/core/Msg;Lorg/apache/jk/core/MsgContext;)I+191
    j org.apache.jk.common.ChannelSocket.processConnection(Lorg/apache/jk/core/MsgContext;)V+105
    j org.apache.jk.common.ChannelSocket$SocketConnection.runIt([Ljava/lang/Object;)V+8
    j org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run()V+167
    j java.lang.Thread.run()V+11
    v ~StubRoutines::call_stub
    --------------- P R O C E S S ---------------
    Java Threads: ( => current thread )
    0x4921e3d8 JavaThread "TP-Monitor" daemon [_thread_blocked, id=1264]
    0x48f8c7d8 JavaThread "TP-Processor4" daemon [_thread_in_native, id=5264]
    0x490e8168 JavaThread "TP-Processor3" daemon [_thread_in_Java, id=4632]
    =>0x490eeb08 JavaThread "TP-Processor2" daemon [_thread_in_native, id=1204]
    0x490cf398 JavaThread "TP-Processor1" daemon [_thread_in_native, id=3144]
    0x4935f3d0 JavaThread "http-8090-Monitor" [_thread_blocked, id=1128]
    0x490f2448 JavaThread "http-8090-Processor50" daemon [_thread_in_native, id=6052]
    0x49468c00 JavaThread "http-8090-Processor49" daemon [_thread_blocked, id=456]
    0x494680a8 JavaThread "http-8090-Processor48" daemon [_thread_blocked, id=3548]
    0x4921f440 JavaThread "http-8090-Processor47" daemon [_thread_blocked, id=4308]
    0x4944e8a8 JavaThread "http-8090-Processor46" daemon [_thread_blocked, id=4080]
    0x4902a1e8 JavaThread "http-8090-Processor45" daemon [_thread_blocked, id=3716]
    0x490295f0 JavaThread "http-8090-Processor44" daemon [_thread_blocked, id=5496]
    0x49121540 JavaThread "http-8090-Processor43" daemon [_thread_blocked, id=5284]
    0x492078a0 JavaThread "http-8090-Processor42" daemon [_thread_blocked, id=4232]
    0x490a2d48 JavaThread "http-8090-Processor41" daemon [_thread_blocked, id=2016]
    0x490a2290 JavaThread "http-8090-Processor40" daemon [_thread_blocked, id=4056]
    0x0080c0f0 JavaThread "http-8090-Processor39" daemon [_thread_blocked, id=4476]
    0x49337af0 JavaThread "http-8090-Processor38" daemon [_thread_blocked, id=3132]
    0x491f5be8 JavaThread "http-8090-Processor37" daemon [_thread_blocked, id=2976]
    0x491f5130 JavaThread "http-8090-Processor36" daemon [_thread_blocked, id=4772]
    0x49107408 JavaThread "http-8090-Processor35" daemon [_thread_blocked, id=4784]
    0x4920b9f8 JavaThread "http-8090-Processor34" daemon [_thread_blocked, id=5844]
    0x493163d0 JavaThread "http-8090-Processor33" daemon [_thread_blocked, id=5968]
    0x49315918 JavaThread "http-8090-Processor32" daemon [_thread_blocked, id=5048]
    0x492d11e0 JavaThread "http-8090-Processor31" daemon [_thread_blocked, id=4260]
    0x492c7628 JavaThread "http-8090-Processor30" daemon [_thread_blocked, id=4780]
    0x4936cd48 JavaThread "http-8090-Processor29" daemon [_thread_blocked, id=6136]
    0x4940b590 JavaThread "http-8090-Processor28" daemon [_thread_blocked, id=4612]
    0x00782630 JavaThread "http-8090-Processor27" daemon [_thread_blocked, id=4316]
    0x4927ab60 JavaThread "http-8090-Processor26" daemon [_thread_blocked, id=3964]
    0x4927a808 JavaThread "http-8090-Processor25" daemon [_thread_blocked, id=532]
    0x49354ab8 JavaThread "http-8090-Processor24" daemon [_thread_blocked, id=5040]
    0x4924bbd8 JavaThread "http-8090-Processor23" daemon [_thread_blocked, id=5640]
    0x490fb430 JavaThread "http-8090-Processor22" daemon [_thread_blocked, id=6096]
    0x4943fd90 JavaThread "http-8090-Processor21" daemon [_thread_blocked, id=4280]
    0x4916b8a0 JavaThread "http-8090-Processor20" daemon [_thread_blocked, id=3624]
    0x4914a8a8 JavaThread "http-8090-Processor19" daemon [_thread_blocked, id=1540]
    0x4939cc68 JavaThread "http-8090-Processor18" daemon [_thread_blocked, id=1324]
    0x4923f408 JavaThread "http-8090-Processor17" daemon [_thread_blocked, id=5900]
    0x49071188 JavaThread "http-8090-Processor16" daemon [_thread_blocked, id=5544]
    0x49071008 JavaThread "http-8090-Processor15" daemon [_thread_blocked, id=220]
    0x49460408 JavaThread "http-8090-Processor14" daemon [_thread_blocked, id=5796]
    0x492fbe80 JavaThread "http-8090-Processor13" daemon [_thread_blocked, id=3140]
    0x492fbd00 JavaThread "http-8090-Processor12" daemon [_thread_blocked, id=5876]
    0x49190e50 JavaThread "http-8090-Processor11" daemon [_thread_blocked, id=3128]
    0x49190cd0 JavaThread "http-8090-Processor10" daemon [_thread_blocked, id=5576]
    0x49108b28 JavaThread "http-8090-Processor9" daemon [_thread_blocked, id=5644]
    0x492d5d38 JavaThread "http-8090-Processor8" daemon [_thread_blocked, id=5296]
    0x4914e5c0 JavaThread "http-8090-Processor7" daemon [_thread_blocked, id=4556]
    0x49210708 JavaThread "http-8090-Processor6" daemon [_thread_blocked, id=4332]
    0x49106488 JavaThread "http-8090-Processor5" daemon [_thread_blocked, id=5164]
    0x4930e408 JavaThread "http-8090-Processor4" daemon [_thread_blocked, id=4736]
    0x49208008 JavaThread "http-8090-Processor3" daemon [_thread_blocked, id=4456]
    0x492263b8 JavaThread "http-8090-Processor2" daemon [_thread_blocked, id=4936]
    0x4905d008 JavaThread "http-8090-Processor1" daemon [_thread_blocked, id=4708]
    0x49130400 JavaThread "ContainerBackgroundProcessor[StandardEngine[Catalina]]" daemon [_thread_blocked, id=5468]
    0x007a6b10 JavaThread "Store userCache Expiry Thread" daemon [_thread_blocked, id=352]
    0x49016a08 JavaThread "Store userCache Spool Thread" daemon [_thread_blocked, id=5736]
    0x007f5530 JavaThread "Thread-1" [_thread_in_native, id=4996]
    0x007d09e8 JavaThread "Low Memory Detector" daemon [_thread_blocked, id=5612]
    0x007cf640 JavaThread "CompilerThread0" daemon [_thread_blocked, id=3112]
    0x007ce930 JavaThread "Signal Dispatcher" daemon [_thread_blocked, id=1156]
    0x007c5d90 JavaThread "Finalizer" daemon [_thread_blocked, id=5456]
    0x003cfa18 JavaThread "Reference Handler" daemon [_thread_blocked, id=4444]
    0x003c5da0 JavaThread "main" [_thread_in_native, id=4520]
    Other Threads:
    0x007799f8 VMThread [id=5660]
    0x007d1cf8 WatcherThread [id=1764]
    VM state:not at safepoint (normal execution)
    VM Mutex/Monitor currently owned by a thread: None
    Heap
    def new generation total 18240K, used 3084K [0x02810000, 0x03bd0000, 0x076d0000)
    eden space 16256K, 16% used [0x02810000, 0x02aaa4b0, 0x037f0000)
    from space 1984K, 21% used [0x039e0000, 0x03a48eb0, 0x03bd0000)
    to space 1984K, 0% used [0x037f0000, 0x037f0000, 0x039e0000)
    tenured generation total 241984K, used 14251K [0x076d0000, 0x16320000, 0x42810000)
    the space 241984K, 5% used [0x076d0000, 0x084bac88, 0x084bae00, 0x16320000)
    compacting perm gen total 24064K, used 24061K [0x42810000, 0x43f90000, 0x46810000)
    the space 24064K, 99% used [0x42810000, 0x43f8f6f8, 0x43f8f800, 0x43f90000)
    No shared spaces configured.
    Dynamic libraries:
    0x00400000 - 0x0040f000      C:\tomcats\Tomcat5.5\bin\tomcat5.exe
    0x7c800000 - 0x7c8c0000      C:\WINDOWS\system32\ntdll.dll
    0x77e40000 - 0x77f42000      C:\WINDOWS\system32\kernel32.dll
    0x77380000 - 0x77412000      C:\WINDOWS\system32\USER32.dll
    0x77c00000 - 0x77c49000      C:\WINDOWS\system32\GDI32.dll
    0x77f50000 - 0x77fec000      C:\WINDOWS\system32\ADVAPI32.dll
    0x77c50000 - 0x77cef000      C:\WINDOWS\system32\RPCRT4.dll
    0x77ba0000 - 0x77bfa000      C:\WINDOWS\system32\MSVCRT.dll
    0x7c8d0000 - 0x7d0d4000      C:\WINDOWS\system32\SHELL32.dll
    0x77da0000 - 0x77df2000      C:\WINDOWS\system32\SHLWAPI.dll
    0x77420000 - 0x77523000      C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.3790.2778_x-ww_A8F04F11\comctl32.dll
    0x6d640000 - 0x6d7c5000      C:\Program Files\Java\jre1.5.0\bin\client\jvm.dll
    0x76aa0000 - 0x76acd000      C:\WINDOWS\system32\WINMM.dll
    0x6d280000 - 0x6d288000      C:\Program Files\Java\jre1.5.0\bin\hpi.dll
    0x76b70000 - 0x76b7b000      C:\WINDOWS\system32\PSAPI.DLL
    0x76f50000 - 0x76f63000      C:\WINDOWS\system32\Secur32.dll
    0x6d610000 - 0x6d61c000      C:\Program Files\Java\jre1.5.0\bin\verify.dll
    0x6d300000 - 0x6d31d000      C:\Program Files\Java\jre1.5.0\bin\java.dll
    0x6d630000 - 0x6d63f000      C:\Program Files\Java\jre1.5.0\bin\zip.dll
    0x6d4c0000 - 0x6d4d3000      C:\Program Files\Java\jre1.5.0\bin\net.dll
    0x71c00000 - 0x71c17000      C:\WINDOWS\system32\WS2_32.dll
    0x71bf0000 - 0x71bf8000      C:\WINDOWS\system32\WS2HELP.dll
    0x71b20000 - 0x71b61000      C:\WINDOWS\system32\mswsock.dll
    0x5f270000 - 0x5f2c9000      C:\WINDOWS\system32\hnetcfg.dll
    0x71ae0000 - 0x71ae8000      C:\WINDOWS\System32\wshtcpip.dll
    0x76ed0000 - 0x76eff000      C:\WINDOWS\system32\DNSAPI.dll
    0x76f70000 - 0x76f77000      C:\WINDOWS\System32\winrnr.dll
    0x76f10000 - 0x76f3e000      C:\WINDOWS\system32\WLDAP32.dll
    0x76f80000 - 0x76f88000      C:\WINDOWS\system32\rasadhlp.dll
    0x68000000 - 0x6802f000      C:\WINDOWS\system32\rsaenh.dll
    0x6d370000 - 0x6d37d000      C:\Program Files\Java\jre1.5.0\bin\JdbcOdbc.dll
    0x4bf70000 - 0x4bfad000      C:\WINDOWS\system32\ODBC32.dll
    0x77530000 - 0x775c7000      C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_5.82.3790.2778_x-ww_497C098C\COMCTL32.dll
    0x762b0000 - 0x762fa000      C:\WINDOWS\system32\comdlg32.dll
    0x49930000 - 0x49947000      C:\WINDOWS\system32\odbcint.dll
    0x77670000 - 0x777a4000      C:\WINDOWS\system32\ole32.dll
    0x77d00000 - 0x77d8c000      C:\WINDOWS\system32\OLEAUT32.dll
    0x777b0000 - 0x77833000      C:\WINDOWS\system32\CLBCatQ.DLL
    0x77010000 - 0x770d6000      C:\WINDOWS\system32\COMRes.dll
    0x77b90000 - 0x77b98000      C:\WINDOWS\system32\VERSION.dll
    0x4ae30000 - 0x4ae3b000      C:\WINDOWS\system32\VBAJET32.DLL
    VM Arguments:
    jvm_args: -Xint -Dcatalina.home=C:\tomcats\Tomcat5.5 -Dcatalina.base=C:\tomcats\Tomcat5.5 -Djava.endorsed.dirs=C:\tomcats\Tomcat5.5\common\endorsed -Djava.io.tmpdir=C:\tomcats\Tomcat5.5\temp -Djava.util.logging.manager=org.apache.juli.ClassLoaderLogManager -Djava.util.logging.config.file=C:\tomcats\Tomcat5.5\conf\logging.properties -Djava.compiler=NONE vfprintf -Xms256m -Xmx1024m -Xss1024k
    java_command: <unknown>
    Environment Variables:
    JAVA_HOME=C:\Program Files\Java\jdk1.5.0
    PATH=C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;
    OS=Windows_NT
    PROCESSOR_IDENTIFIER=x86 Family 15 Model 4 Stepping 1, GenuineIntel
    --------------- S Y S T E M ---------------
    OS: Windows Server 2003 family Build 3790 Service Pack 1
    CPU:total 2 fami

    There are some other solutions possible.
    1. Get another driver. The only one known is java only so it wont crash. But is not not free.
    2. Use a proxy driver. That means that another app actually does the database work. If it crashes you just start it again (which you can do in your main code.) That way it won't take down your server. There are commercial jdbc drivers that claim MS Access but are are really just proxy implementations as an option in this area.

  • When I try to install iTunes on my Windows computer I get an error message, "Apple Mobile Device failed to start".  After an incomplete installation when I try to open iTunes I get an error message, "MSVCR80.dll missing".  I downloaded MSVCR80.dll.

    When I open iTunes I get an error message "MSVCR80.DLL missing".  I downloaded this .dll and installed in C:\Windows|System32.  I then scanned my computer to fix registry errors.I uninstalled iTunes and reinstalled and got the following error message "Apple Mobile Device failed to start".

    Try the following user tip:
    Troubleshooting issues with iTunes for Windows updates

  • Report Generation Toolkit - Error message rpcrt4.dll

    Hello
    My labview app. calls functions from the Report Generation Toolkit. I tested the runtime version, and this work fine under in Windows NT and Windows 2000, but does not work under Windows 98. I got and error message say "rpcrt4.dll Page not valid" that seem come from Windows and is related to a Remote Procedure Call. I already check the version of this dll 4.71.2900

    The rpcrt4.dll is part of the DCom98 package. I have seen other problems, unrelated to LabVIEW, with this .dll arise when other programs have installed different versions of some of the DCom DLLs. You may want to consider trying this program out on another Win98 machine, or you may want to search through the Microsoft Support page for errors with this dll, specifically with the error number in the message you receive. The ones that I have seen have suggested restoring the DCom dlls to the original ones from the Win98 disk. There is also an update to the DCom components for Windows 98 (version 1.3) on the Microsoft website.

  • Prompted to upgrade iTunes on computer. Won't let me and get error message MSVVR80.dll not found. Attempted to reinstall, won't let me. Can you have iTunes and iCloud on the same computer?

    Prompted to upgrade iTunes on computer. Won't let me and get error message MSVVR80.dll not found. Attempted to reinstall, won't let me. Can you have iTunes and iCloud on the same computer?

    Try following the instructions of tt2 in https://discussions.apple.com/thread/5822086

  • Error in loading DLL SAPbouiCOM

    Hi gurus,
    I'm installing SBO2004 PL41 and when I run my SDK it says Error in loading DLL
    when I debug in VB it stops in line saying set oSboGuiApi = new SAPbouicom.sboguiapi
    I'm using windows 2003 server. Any idea how to solve?

    Hi,
    Have you check that you use the correct license file ? I mean the license file version could be one of the possible cause.
    Rgds,

  • Error loading in DLL (Crystal reports 2008 version 12.3)

    we have installed the software but While adding the reference in VB,and while selecting the (Crystal Report ActiveX Viewer 12.0) we can't add as a reference it is showing (error in loading DLL) so please request you to check this error which is attached and revert on this As early as possible.

    Thread moved to the NET - SAP Crystal Reports forum.
    For timely response, it is important to make sure you post to the correct forum (check the header of each forum).
    From your description, I suspect that you are trying to use the COM based Report Designer Component(?). This component has been retired in CR XI R2. The activeX viewer you are trying to access is only included for internal purposes and you are not licensed to use it at all. In CR 2008, you will have to use the CR SDK for Visual Studio .NET.
    Ludek
    Follow us on Twitter http://twitter.com/SAPCRNetSup
    Got Enhancement ideas? Try the [SAP Idea Place|https://ideas.sap.com/community/products_and_solutions/crystalreports]

  • I was recently prompted to update my Itunes player to the latest version. I'm using Windows Vista. I was left with an error message MSVCR80.dll and consequently no new update. I uninstalled the old version and have tried to reinstall manually. No luck

    I was recently prompted to update my Itunes player to the latest version. I'm using Windows Vista. I was left with an error message MSVCR80.dll and consequently no new update. I uninstalled the old version and have tried to reinstall manually several times. No luck. Consequently I have no player.
    Any ideas for a fix?

    Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
    Remove all of these items in the following order:
    iTunes
    Apple Software Update
    Apple Mobile Device Support (if this won't uninstall move on to the next item)
    Bonjour
    Apple Application Support
    Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
    The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
    Please note:
    Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
    HT1925: Removing and Reinstalling iTunes for Windows XP
    HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
    tt2

  • I can no longer access my itunes. Receive error message "MSVCR80.dll is missing from your computer....must reinstall" ????

    I can no longer access my itunes on desk top computer. Receive error message "MSVCR80.dll is missing from your computer....must reinstall" ???? Solutions? Cause?

    See Troubleshooting issues with iTunes for Windows updates.
    tt2

  • HT1925 After failed update of itunes yesterday, now will not run with error message "MSVCR80.dll can't be found, APSDaemon.exe not running".  Windows 7.

    After failed update of itunes yesterday, now will not run with error message "MSVCR80.dll not found" APSDaemon.exe will not run.  itunes will not now run.

    Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
    Remove all of these items in the following order:
    iTunes
    Apple Software Update
    Apple Mobile Device Support (if this won't uninstall move on to the next item)
    Bonjour
    Apple Application Support
    Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
    The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
    Please note:
    Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
    HT1925: Removing and Reinstalling iTunes for Windows XP
    HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
    tt2

  • Error from libf4f.dll: C.

    We are trying to stream HTTP live streaming with the live packager and flash access. We have followed the steps on the site for both the streaming and setting up the tomcat servers. Everything works fine until we are pushing to the FMS and get following error message in the log file core.00.log
    #Version: 1.0
    #Start-Date: 2011-02-22 16:47:11
    #Software: Adobe Flash Media Server 4.0.0 r1121 x64
    #Date: 2011-02-22
    #Fields: date   time                    x-pid                   x-status             x-ctx                   x-comment
    2011-02-22       16:47:11            6796                    (i)2581237        Starting admin app on core (6796).                  -
    2011-02-22       16:47:11            6796                    (i)2631174        Listener started ( _defaultRoot_ ) : 192.168.42.34:19351 (rtmfp-core)/v4            -
    2011-02-22       16:47:11            6796                    (i)2631174        Listener started ( _defaultRoot_ ) : 127.0.0.1:19351 (rtmfp-core)/v4            -
    2011-02-22       16:47:11            6796                    (i)2631509        Public rtmfp-core addresses for listener _defaultRoot_ are: 192.168.42.34:19351;127.0.0.1:19351              -
    2011-02-22       16:47:11            6796                    (i)2581246        Core (6796) sending register cmd to edge.  -
    2011-02-22       16:48:03            6796                    (e)2611178       Error from libf4f.dll: C.             -
    2011-02-22       16:48:03            6796                    (e)2611423       Failed to record livestream2 (Unknown Error).                       -
    2011-02-22       16:48:03            6796                    (e)2611178       Error from libf4f.dll: C.             -
    2011-02-22       16:48:03            6796                    (e)2611423       Failed to record livestream3 (Unknown Error).                       -
    2011-02-22       16:48:03            6796                    (e)2611178       Error from libf4f.dll: C.             -
    2011-02-22       16:48:03            6796                    (e)2611423       Failed to record livestream1 (Unknown Error).                       -
    We have tried on two different FMS on two different machines. We still get the same error
    It works fine when we just stream HTTP live without flash access.
    It is really hard for us to debug when we only get “unknown error”
    Thanks
    Samuel Oest

    Hi Samuel,
    I've submitted a customer-reported bug regarding this issue.  Our Technical Support Staff will be contacting you soon.
    cheers,
    /Eric.

  • Solved: "Error in loading DLL" adding vb Reference to Photoshop CS5.1 (CS5.5)

    It took me a while to solve this so I thought I'd post the solution.
    On two machines (one 32-bit the other 64-bit) running the new Phonoshop CS5.1 that ships with CS5.5, I had trouble adding a reference in vb (vba) to the Photoshop Object Library for scripting:
    I would just get: Error in Loading DLL
    It appears that on both machines, the CS5.5 installer incorectly referenced the dll which is called "ScriptingSupport.8li" (not exactly a .dll-looking name but anyway ;-)
    The Adobe CS5.5 installer set the system registry to look for the file in:
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