EXCEPTION_ACCESS_VIOLATION while opening JRE 1.3.1_04 Plug In

Question

I get the following EXCEPTION_ACCESS_VIOLATION error while trying to open the 1.3.1_04 java plug in in the control panel. Any ideas on what is causing the problem ? I'm running on XP home edition
An unexpected exception has been detected in native code outside the VM.
Unexpected Signal : EXCEPTION_ACCESS_VIOLATION occurred at PC=0x695c9550
Function name=(N/A)
Library=C:\WINDOWS\System32\nvoglnt.dll
NOTE: We are unable to locate the function name symbol for the error
just occurred. Please refer to release documentation for possible
reason and solutions.
Current Java thread:
     at sun.awt.Win32GraphicsDevice.getDefaultPixID(Native Method)
     at sun.awt.Win32GraphicsDevice.getDefaultConfiguration(Unknown Source)
     at sun.awt.windows.WToolkit.resetGC(Unknown Source)
     at sun.awt.windows.WToolkit.<clinit>(Unknown Source)
     at java.lang.Class.forName0(Native Method)
     at java.lang.Class.forName(Unknown Source)
     at java.awt.Toolkit$2.run(Unknown Source)
     at java.security.AccessController.doPrivileged(Native Method)
     at java.awt.Toolkit.getDefaultToolkit(Unknown Source)
     at sun.awt.GlobalCursorManager$CursorEvent.<init>(Unknown Source)
     at sun.awt.GlobalCursorManager.<clinit>(Unknown Source)
     at java.awt.Cursor.initIDs(Native Method)
     at java.awt.Cursor.<clinit>(Unknown Source)
     at javax.swing.text.JTextComponent.setEditable(Unknown Source)
     at javax.swing.text.JTextComponent.<init>(Unknown Source)
     at javax.swing.JTextField.<init>(Unknown Source)
     at javax.swing.JTextField.<init>(Unknown Source)
     at sun.plugin.panel.BasicPanel.<init>(Unknown Source)
     at sun.plugin.panel.ActivatorPanel.<init>(Unknown Source)
     at sun.plugin.panel.ControlPanel.init(Unknown Source)
     at sun.plugin.panel.ControlPanel.main(Unknown Source)
Dynamic libraries:
0x00400000 - 0x00405000      C:\Program Files\JavaSoft\JRE\1.3.1_04\bin\javaw.exe
0x77F50000 - 0x77FF7000      C:\WINDOWS\System32\ntdll.dll
0x77E60000 - 0x77F46000      C:\WINDOWS\system32\kernel32.dll
0x77DD0000 - 0x77E5D000      C:\WINDOWS\system32\ADVAPI32.dll
0x78000000 - 0x78086000      C:\WINDOWS\system32\RPCRT4.dll
0x77D40000 - 0x77DCC000      C:\WINDOWS\system32\USER32.dll
0x77C70000 - 0x77CB0000      C:\WINDOWS\system32\GDI32.dll
0x77C10000 - 0x77C63000      C:\WINDOWS\system32\MSVCRT.dll
0x6D420000 - 0x6D4F7000      C:\Program Files\JavaSoft\JRE\1.3.1_04\bin\hotspot\jvm.dll
0x76B40000 - 0x76B6C000      C:\WINDOWS\System32\WINMM.dll
0x6BD00000 - 0x6BD0D000      C:\WINDOWS\System32\SYNCOR11.DLL
0x6D220000 - 0x6D227000      C:\Program Files\JavaSoft\JRE\1.3.1_04\bin\hpi.dll
0x6D3B0000 - 0x6D3BD000      C:\Program Files\JavaSoft\JRE\1.3.1_04\bin\verify.dll
0x6D250000 - 0x6D266000      C:\Program Files\JavaSoft\JRE\1.3.1_04\bin\java.dll
0x6D3C0000 - 0x6D3CD000      C:\Program Files\JavaSoft\JRE\1.3.1_04\bin\zip.dll
0x6D020000 - 0x6D12A000      C:\Program Files\JavaSoft\JRE\1.3.1_04\bin\awt.dll
0x73000000 - 0x73023000      C:\WINDOWS\System32\WINSPOOL.DRV
0x76390000 - 0x763AC000      C:\WINDOWS\System32\IMM32.dll
0x771B0000 - 0x772D1000      C:\WINDOWS\system32\ole32.dll
0x5AD70000 - 0x5ADA4000      C:\WINDOWS\System32\uxtheme.dll
0x6D1E0000 - 0x6D21B000      C:\Program Files\JavaSoft\JRE\1.3.1_04\bin\fontmanager.dll
0x6D000000 - 0x6D009000      C:\Program Files\JavaSoft\JRE\1.3.1_04\bin\ActPanel.dll
0x773D0000 - 0x77BC2000      C:\WINDOWS\system32\SHELL32.dll
0x70A70000 - 0x70AD5000      C:\WINDOWS\system32\SHLWAPI.dll
0x77120000 - 0x771AB000      C:\WINDOWS\system32\OLEAUT32.dll
0x71950000 - 0x71A34000      C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.10.0_x-ww_f7fb5805\comctl32.dll
0x77340000 - 0x773CB000      C:\WINDOWS\system32\comctl32.dll
0x5ED00000 - 0x5EDC6000      C:\WINDOWS\System32\OPENGL32.dll
0x68B20000 - 0x68B3E000      C:\WINDOWS\System32\GLU32.dll
0x73760000 - 0x737A4000      C:\WINDOWS\System32\DDRAW.dll
0x73BC0000 - 0x73BC6000      C:\WINDOWS\System32\DCIMAN32.dll
0x69500000 - 0x697E4000      C:\WINDOWS\System32\nvoglnt.dll
0x76C90000 - 0x76CB2000      C:\WINDOWS\system32\imagehlp.dll
0x6D510000 - 0x6D58D000      C:\WINDOWS\system32\DBGHELP.dll
0x77C00000 - 0x77C07000      C:\WINDOWS\system32\VERSION.dll
0x76BF0000 - 0x76BFB000      C:\WINDOWS\System32\PSAPI.DLL
Local Time = Wed Mar 10 20:29:02 2004
Elapsed Time = 1
# The exception above was detected in native code outside the VM
# Java VM: Java HotSpot(TM) Client VM (1.3.1_04-b02 mixed mode)

Answer 1

We had the same problem. It wasn't until we updated our NVidia driver to the latest version were we able to run the Universal Installer. The weird thing here was that we had the same driver version on another machine and we were able to run the U.I. The difference was that one one machine, we had a NVidia Vanta video card from Compaq. On the other machine we had a NVidia Vanta\Vanta LT from NVidia. Hopefully, just upgrading to the latest video card drivers will solve your problem.