"exception" code in ACE logs
Hello,
We are having an issue with http based application loadbalanced by ACE - sometimes one of the page in the browser is partialy blank (some of the code referenced in main html document seems to be missing). We've discovered the following syslog message from ACE in regard to such http session:
Jul 8 2010 09:24:03 : %ACE-6-302023: Teardown TCP connection 0xd7f1 for vlan10:10.1.1.1/1783 to vlan20:10.1.2.1/443 duration 0:00:00 bytes 45497 Exception
What can be told about this "exception" code? Documentation isn't especially helpful in this case...
thanks
WM
The error code states connection setup error which could be a number of things.
https://www.cisco.com/en/US/docs/interfaces_modules/services_modules/ace/v3.00_A1/configuration/system/message/guide/messags.html#wp1147957
Can you post the ACE config you are using first and any details of the webserver. Would be a good place to start.
Dave
Similar Messages
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Hello All,
I've been running into an issue periodically when I run the program "slicy" the program crashes and I get an error log. See error log below. I'm looking to find out if it is the program or my computer. It seems to be my computer becasue my coworkers run the same software and have no run into this problem.
Thanks in advance.
Process: Slicy [3776]
Path: /Applications/Slicy.app/Contents/MacOS/Slicy
Identifier: com.macrabbit.LayerCake
Version: 1.1.6 (1.1.6)
Code Type: X86-64 (Native)
Parent Process: launchd [183]
Responsible: Slicy [3776]
User ID: 501
Date/Time: 2014-05-21 10:54:02.917 -0400
OS Version: Mac OS X 10.9.3 (13D65)
Report Version: 11
Anonymous UUID: 8E54E7F7-3A28-6B16-C13C-75817C618B44
Sleep/Wake UUID: CEFCE6C8-B49A-462D-B332-881860CC29CF
Crashed Thread: 3 Dispatch queue: com.apple.root.default-priority
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x000000010c8b2ff0
VM Regions Near 0x10c8b2ff0:
Stack 000000010c830000-000000010c8b2000 [ 520K] rw-/rwx SM=COW thread 2
--> STACK GUARD 000000010c8b2000-000000010c8b3000 [ 4K] ---/rwx SM=NUL stack guard for thread 3
Stack 000000010c8b3000-000000010c935000 [ 520K] rw-/rwx SM=COW thread 3
Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff96be6a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff96be5d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff919f4fc5 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff919f45e9 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff919f3f25 CFRunLoopRunSpecific + 309
5 com.apple.HIToolbox 0x00007fff91f91a0d RunCurrentEventLoopInMode + 226
6 com.apple.HIToolbox 0x00007fff91f917b7 ReceiveNextEventCommon + 479
7 com.apple.HIToolbox 0x00007fff91f915bc _BlockUntilNextEventMatchingListInModeWithFilter + 65
8 com.apple.AppKit 0x00007fff8b87026e _DPSNextEvent + 1434
9 com.apple.AppKit 0x00007fff8b86f8bb -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
10 com.apple.AppKit 0x00007fff8b8639bc -[NSApplication run] + 553
11 com.apple.AppKit 0x00007fff8b84e7a3 NSApplicationMain + 940
12 com.macrabbit.LayerCake 0x000000010c5abd14 0x10c5aa000 + 7444
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff96beb662 kevent64 + 10
1 libdispatch.dylib 0x00007fff91d37421 _dispatch_mgr_invoke + 239
2 libdispatch.dylib 0x00007fff91d37136 _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x00007fff96beae6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff9702af08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff9702dfb9 start_wqthread + 13
Thread 3 Crashed:: Dispatch queue: com.apple.root.default-priority
0 com.macrabbit.LayerCake 0x000000010c699736 0x10c5aa000 + 980790
1 com.macrabbit.LayerCake 0x000000010c69a1fa 0x10c5aa000 + 983546
2 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
3 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
4 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
5 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
6 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
7 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
8 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
9 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
10 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
11 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
12 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
13 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
14 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
15 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
16 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
17 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
18 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
19 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
20 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
21 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
22 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
23 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
24 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
25 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
26 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
27 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
28 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
29 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
30 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
31 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
32 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
33 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
34 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
35 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
36 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
37 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
38 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
39 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
40 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
41 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
42 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
43 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
44 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
45 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
46 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
47 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
48 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
49 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
50 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
51 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
52 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
53 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
54 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
55 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
56 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
57 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
58 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
59 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
60 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
61 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
62 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
63 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
64 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
65 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
66 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
67 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
68 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
69 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
70 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
71 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
72 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
73 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
74 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
75 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
76 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
77 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
78 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
79 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
80 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
81 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
82 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
83 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
84 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
85 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
86 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
87 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
88 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
89 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
90 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
91 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
92 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
93 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
94 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
95 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
96 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
97 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
98 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
99 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
100 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
101 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
102 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
103 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
104 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
105 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
106 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
107 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
108 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
109 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
110 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
111 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
112 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
113 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
114 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
115 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
116 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
117 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
118 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
119 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
120 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
121 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
122 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
123 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
124 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
125 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
126 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
127 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
128 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
129 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
130 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
131 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
132 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
133 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
134 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
135 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
136 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
137 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
138 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
139 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
140 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
141 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
142 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
143 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
144 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
145 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
146 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
147 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
148 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
149 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
150 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
151 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
152 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
153 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
154 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
155 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
156 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
157 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
158 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
159 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
160 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
161 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
162 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
163 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
164 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
165 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
166 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
167 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
168 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
169 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
170 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
171 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
172 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
173 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
174 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
175 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
176 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
177 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
178 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
179 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
180 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
181 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
182 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
183 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
184 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
185 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
186 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
187 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
188 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
189 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
190 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
191 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
192 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
193 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
194 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
195 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
196 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
197 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
198 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
199 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
200 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
201 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
202 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
203 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
204 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
205 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
206 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
207 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
208 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
209 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
210 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
211 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
212 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
213 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
214 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
215 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
216 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
217 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
218 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
219 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
220 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
221 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
222 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
223 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
224 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
225 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
226 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
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496 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
497 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
498 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
499 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
500 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
501 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
502 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
503 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
504 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
505 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
506 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
507 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
508 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
509 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
510 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
511 com.macrabbit.LayerCake 0x000000010c69a251 0x10c5aa000 + 983633
Thread 4:
0 libsystem_kernel.dylib 0x00007fff96beae6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff9702af08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff9702dfb9 start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff96beae6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff9702af08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff9702dfb9 start_wqthread + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff96beae6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff9702af08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff9702dfb9 start_wqthread + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff96beae6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff9702af08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff9702dfb9 start_wqthread + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff96beae6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff9702af08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff9702dfb9 start_wqthread + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff96beae6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff9702af08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff9702dfb9 start_wqthread + 13
Thread 10:
0 libsystem_kernel.dylib 0x00007fff96beae6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff9702af08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff9702dfb9 start_wqthread + 13
Thread 11:
0 libsystem_kernel.dylib 0x00007fff96be6a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff96be5d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff919f4fc5 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff919f45e9 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff919f3f25 CFRunLoopRunSpecific + 309
5 com.apple.AppKit 0x00007fff8ba1005e _NSEventThread + 144
6 libsystem_pthread.dylib 0x00007fff97029899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff9702972a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff9702dfc9 thread_start + 13
Thread 12:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x00007fff96be6a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff96be5d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff919f4fc5 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff919f45e9 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff919f3f25 CFRunYou installed the "Genieo/InstallMac" rootkit. The product is a fraud, and the developer knowingly distributes an uninstaller that doesn't work. I suggest the tedious procedure below to disable Genieo. This procedure may leave a few small files behind, but it will permanently deactivate the rootkit (as long as you never reinstall it.)
Malware is constantly changing to get around the defenses against it. The instructions in this comment are valid as of now, as far as I know. They won't necessarily be valid in the future. Anyone finding this comment a few days or more after it was posted should look for more recent discussions or start a new one.
Back up all data. You must know how to restore from a backup even if the system becomes unbootable. If you don't know how to do that, or if you don't have any backups, stop here and ask for guidance.
Step 1
In the Applications folder, there should be an item named "Genieo". Select it and open the Finder Info window. If it shows that the Version is less than 2.0, download and install the current version from the genieo.com website. This may seem paradoxical, since the goal is to remove it, but you'll be saving yourself some trouble as well as the risk of putting the system in an unusable state.
There should be another application in the same folder named "Uninstall Genieo". After updating Genieo, if necessary, launch "Uninstall Genieo" and follow the prompts to remove the "newspaper-style home page." Restart the computer.
This step does not completely inactivate Genieo.
Step 2
Don't take this step unless you completed Step 1, including the restart, without any error messages. If you couldn't complete Step 1, stop here and ask for instructions.
Triple-click anywhere in the line below on this page to select it:
/Library/Frameworks/GenieoExtra.framework
Right-click or control-click the line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.
If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
A folder should open with an item named "GenieoExtra.framework" selected. Move that item to the Trash. You'll be prompted for your administrator password.
Move each of these items to the Trash in the same way:
/Library/LaunchAgents/com.genieo.completer.update.plist
/Library/LaunchAgents/com.genieo.engine.plist
/Library/LaunchAgents/com.genieoinnovation.macextension.plist
/Library/LaunchDaemons/com.genieoinnovation.macextension.client.plist
/Library/PrivilegedHelperTools/com.genieoinnovation.macextension.client
/usr/lib/libgenkit.dylib/usr/lib/libgenkitsa.dylib
/usr/lib/libimckit.dylib
/usr/lib/libimckitsa.dylib~/Library/Application Support/com.genieoinnovation.Installer~/Library/LaunchAgents/com.genieo.completer.download.plist
~/Library/LaunchAgents/com.genieo.completer.update.plist
If there are other items with a name that includes "Genieo" or "genieo" alongside any of those listed above, move them as well. There's no need to restart after each one. Some of these items will be absent, in which case you'll get a message that the file can't be found. Skip that item and go on to the next one.
Restart and empty the Trash. Don't try to empty the Trash until you have restarted.
Step 3
From the Safari menu bar, select
Safari ▹ Preferences... ▹ Extensions
Uninstall any extensions you don't know you need, including ones called "Genieo" or "Omnibar," and any that have the word "Spigot" or "InstallMac" in the description. If in doubt, uninstall all extensions. Do the equivalent for the Firefox and Chrome browsers, if you use either of those.
Your web browser(s) should now be working, and you should be able to reset the home page and search engine. If not, stop here and post your results.
Make sure you don't repeat the mistake that led you to install this software. Chances are you got it from an Internet cesspit such as "Softonic" or "CNET Download." Never visit either of those sites again. You might also have downloaded it from an ad in a page on some other site. The ad has a large green button labeled "Download" or "Download Now" in white letters. The button is designed to confuse people who intend to download something else on the same page. If youever download a file that isn't obviously what you expected, delete it immediately.
You may be wondering why you didn't get a warning from Gatekeeper about installing software from an unknown developer, as you should have. The reason is that the Genieo developer has a codesigning certificate issued by Apple, which causes Gatekeeper to give the installer a pass. Apple could revoke the certificate, but as of this writing, has not done so, even though it's aware of the problem. It must be said that this failure of oversight is inexcusable and has seriously compromised the value of Gatekeeper and the Developer ID program. You cannot rely on Gatekeeper alone to protect you from harmful software.
Finally, be forewarned that when Genieo is mentioned on this site, the developer sometimes shows up under the name "Genieo support." If that happens, don't believe anything he says, but feel free to tell him what you think of his scam. -
Exception Type: EXC_BAD_ACCESS (SIGSEGV) Exception Codes: KERN_INVALID_ADDRESS at 0x000000001b174000
i'm getting very frustrated with this. i thought i had it fixed and i came in this morning and have been fighting with it for hours now. i've read both hardware and software issues and i've heard its adobe problems or apple problems. i'm at a loss. thank you! here is the whole crash report. acrobat, photoshop and indesign and all affected.
Process: Adobe InDesign CS5.5 [474]
Path: /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/MacOS/Adobe InDesign CS5.5
Identifier: com.adobe.InDesign
Version: 7.5.3.333 (7530)
Code Type: X86 (Native)
Parent Process: launchd [121]
Date/Time: 2013-01-21 08:12:58.996 -0600
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report: -14298495 sec
Crashes Since Last Report: -459
Per-App Interval Since Last Report: 49451 sec
Per-App Crashes Since Last Report: 44
Anonymous UUID: 5143D9D7-90D1-4D4F-91D1-E22DA9D86870
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x000000001b174000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 ...ple.ApplicationServices.ATS 0x98dd831f _eFOGetFontTableDirectory + 890
1 ...ple.ApplicationServices.ATS 0x98de918c _eATSFontGetTableDirectory + 90
2 ...ple.ApplicationServices.ATS 0x98e122da ATSFontGetTableDirectory + 83
3 com.adobe.CoolType 0x009f56aa CTCleanup + 1077186
4 com.adobe.CoolType 0x009f8aec CTCleanup + 1090564
5 com.adobe.CoolType 0x009fa0fd CTCleanup + 1096213
6 com.adobe.CoolType 0x009fcf10 CTCleanup + 1108008
7 com.adobe.CoolType 0x009435b3 CTCleanup + 347851
8 com.adobe.CoolType 0x00899430 0x890000 + 37936
9 com.adobe.CoolType 0x009a7723 CTCleanup + 757819
10 com.adobe.CoolType 0x0094e9ae CTCleanup + 393926
11 com.adobe.CoolType 0x0094e3e3 CTCleanup + 392443
12 com.adobe.CoolType 0x008ee115 CTGetVersion + 17347
13 com.adobe.CoolType 0x008ee67c CTInit + 66
14 PublicLib.dylib 0x0135bfa7 GetPublicPlugIn + 29207
15 PublicLib.dylib 0x013dede2 CoolTypeMain::CoolTypeMain(void* (*)(char const*, char const*, char const*)) + 578
16 PublicLib.dylib 0x013def3d CoolTypeMain::Instance(void* (*)(char const*, char const*, char const*)) + 141
17 PublicLib.dylib 0x012dcf8b EPSParseColor::GetColorSpaceList(K2Vector<long, K2Allocator<long> >&) + 411
18 PublicLib.dylib 0x012dd29f GraphicsDataPtr::GraphicsDataPtr(IGraphicsContext*) + 223
19 ObjectModelLib.dylib 0x01152256 ShuksanInit(IStartupScreen* (*)(), IPlugIn*) + 118
20 com.adobe.InDesign 0x00002842 main + 82
21 com.adobe.InDesign 0x000027c6 start + 54
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x95ff0382 kevent + 10
1 libSystem.B.dylib 0x95ff0a9c _dispatch_mgr_invoke + 215
2 libSystem.B.dylib 0x95feff59 _dispatch_queue_invoke + 163
3 libSystem.B.dylib 0x95fefcfe _dispatch_worker_thread2 + 240
4 libSystem.B.dylib 0x95fef781 _pthread_wqthread + 390
5 libSystem.B.dylib 0x95fef5c6 start_wqthread + 30
Thread 2:
0 libSystem.B.dylib 0x95fc9b5a semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x95ff76e1 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x960265a8 pthread_cond_timedwait_relative_np + 47
3 ...ple.CoreServices.CarbonCore 0x92859b90 TSWaitOnConditionTimedRelative + 242
4 ...ple.CoreServices.CarbonCore 0x92855533 MPWaitOnQueue + 250
5 PMRuntime.dylib 0x00016130 MemUtils::GetAvailMem() + 288
6 ...ple.CoreServices.CarbonCore 0x9283954a PrivateMPEntryPoint + 68
7 libSystem.B.dylib 0x95ff7259 _pthread_start + 345
8 libSystem.B.dylib 0x95ff70de thread_start + 34
Thread 3:
0 libSystem.B.dylib 0x95fef412 __workq_kernreturn + 10
1 libSystem.B.dylib 0x95fef9a8 _pthread_wqthread + 941
2 libSystem.B.dylib 0x95fef5c6 start_wqthread + 30
Thread 4:
0 libSystem.B.dylib 0x95fc9afa mach_msg_trap + 10
1 libSystem.B.dylib 0x95fca267 mach_msg + 68
2 ...ple.CoreServices.CarbonCore 0x92901ab0 TS_exception_listener_thread + 160
3 libSystem.B.dylib 0x95ff7259 _pthread_start + 345
4 libSystem.B.dylib 0x95ff70de thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x95ff7aa2 __semwait_signal + 10
1 libSystem.B.dylib 0x95ff775e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x95ff93f8 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x9286e21e TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x92859b68 TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x92855533 MPWaitOnQueue + 250
6 com.adobe.ACE 0x0005e309 0x23000 + 242441
7 com.adobe.ACE 0x0005dd01 0x23000 + 240897
8 ...ple.CoreServices.CarbonCore 0x9283954a PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x95ff7259 _pthread_start + 345
10 libSystem.B.dylib 0x95ff70de thread_start + 34
Thread 6:
0 libSystem.B.dylib 0x95ff7aa2 __semwait_signal + 10
1 libSystem.B.dylib 0x95ff775e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x95ff93f8 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x9286e21e TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x92859b68 TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x92855533 MPWaitOnQueue + 250
6 com.adobe.ACE 0x0005e309 0x23000 + 242441
7 com.adobe.ACE 0x0005dd01 0x23000 + 240897
8 ...ple.CoreServices.CarbonCore 0x9283954a PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x95ff7259 _pthread_start + 345
10 libSystem.B.dylib 0x95ff70de thread_start + 34
Thread 7:
0 libSystem.B.dylib 0x95ff7aa2 __semwait_signal + 10
1 libSystem.B.dylib 0x95ff775e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x95ff93f8 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x9286e21e TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x92859b68 TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x92855533 MPWaitOnQueue + 250
6 com.adobe.ACE 0x0005e309 0x23000 + 242441
7 com.adobe.ACE 0x0005dd01 0x23000 + 240897
8 ...ple.CoreServices.CarbonCore 0x9283954a PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x95ff7259 _pthread_start + 345
10 libSystem.B.dylib 0x95ff70de thread_start + 34
Thread 8:
0 libSystem.B.dylib 0x95ff7aa2 __semwait_signal + 10
1 libSystem.B.dylib 0x95ff775e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x95ff93f8 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x9286e21e TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x92859b68 TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x92855533 MPWaitOnQueue + 250
6 com.adobe.ACE 0x0005e309 0x23000 + 242441
7 com.adobe.ACE 0x0005dd01 0x23000 + 240897
8 ...ple.CoreServices.CarbonCore 0x9283954a PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x95ff7259 _pthread_start + 345
10 libSystem.B.dylib 0x95ff70de thread_start + 34
Thread 9:
0 libSystem.B.dylib 0x95ff7aa2 __semwait_signal + 10
1 libSystem.B.dylib 0x95ff775e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x95ff93f8 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x9286e21e TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x92859b68 TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x92855533 MPWaitOnQueue + 250
6 com.adobe.ACE 0x0005e309 0x23000 + 242441
7 com.adobe.ACE 0x0005dd01 0x23000 + 240897
8 ...ple.CoreServices.CarbonCore 0x9283954a PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x95ff7259 _pthread_start + 345
10 libSystem.B.dylib 0x95ff70de thread_start + 34
Thread 10:
0 libSystem.B.dylib 0x95ff7aa2 __semwait_signal + 10
1 libSystem.B.dylib 0x95ff775e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x95ff93f8 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x9286e21e TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x92859b68 TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x92855533 MPWaitOnQueue + 250
6 com.adobe.ACE 0x0005e309 0x23000 + 242441
7 com.adobe.ACE 0x0005dd01 0x23000 + 240897
8 ...ple.CoreServices.CarbonCore 0x9283954a PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x95ff7259 _pthread_start + 345
10 libSystem.B.dylib 0x95ff70de thread_start + 34
Thread 11:
0 libSystem.B.dylib 0x95ff7aa2 __semwait_signal + 10
1 libSystem.B.dylib 0x95ff775e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x95ff93f8 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x9286e21e TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x92859b68 TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x92855533 MPWaitOnQueue + 250
6 com.adobe.ACE 0x0005e309 0x23000 + 242441
7 com.adobe.ACE 0x0005dd01 0x23000 + 240897
8 ...ple.CoreServices.CarbonCore 0x9283954a PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x95ff7259 _pthread_start + 345
10 libSystem.B.dylib 0x95ff70de thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x98dd7fb3 ecx: 0x00012030 edx: 0x00011ff0
edi: 0x1b162000 esi: 0x1c130000 ebp: 0xbfffb018 esp: 0xbfffafb0
ss: 0x0000001f efl: 0x00010206 eip: 0x98dd831f cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x1b174000
Binary Images:
0x1000 - 0x4ffb +com.adobe.InDesign 7.5.3.333 (7530) <4C21AB1C-4542-E91E-C968-944DCEAA0189> /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/MacOS/Adobe InDesign CS5.5
0xa000 - 0xafff +InDesignModel ??? (???) <30F20A0C-431C-E52D-BDEF-DAF8C99E8BB4> /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/MacOS/InDesignModel.framework/Versions/A/InDesignModel
0xf000 - 0xffff +InDesignModelAndUI ??? (???) <F70C26E5-8747-4B57-8849-78889B389510> /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/MacOS/InDesignModelAndUI.framework/Versions/A/InDesignModelA ndUI
0x14000 - 0x1bff3 +PMRuntime.dylib ??? (???) <FD895FC0-241A-7DC6-AB12-5B3491A9E624> /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/MacOS/PMRuntime.dylib
0x23000 - 0x15eff2 +com.adobe.ACE AdobeACE 2.18.00.12659 (2.18.00.12659) <5BD496D2-2E2B-0411-779F-855603C5B2AE> /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x186000 - 0x6acfff +com.adobe.AGM AdobeAGM 4.20.70.12659 (4.20.70.12659) <F1616614-B565-4CC9-C2FA-459FBC857981> /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x7f6000 - 0x832fff +com.adobe.ARE AdobeARE 1.5.02.12659 (1.5.02.12659) <9AF30878-D3F4-7E85-0820-B674CED4558A> /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/Frameworks/AdobeARE.framework/Versions/A/AdobeARE
0x83c000 - 0x857fff +com.adobe.BIB AdobeBIB 1.2.02.12659 (1.2.02.12659) <802FB4A6-C5FF-522C-89A5-83EB4C139B12> /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x862000 - 0x883ff7 +com.adobe.BIBUtils AdobeBIBUtils 1.1.01 (1.1.01) <6710FF23-871B-C9A2-306C-15EDBA2AADEA> /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils
0x890000 - 0xb82ff7 +com.adobe.CoolType AdobeCoolType 5.07.124.12659 (5.07.124.12659) <0481471E-E075-0782-BA1C-C5A5E23C5565> /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
0xc0f000 - 0xfe8ff7 +com.adobe.MPS AdobeMPS 5.5.0.12783 (5.5.0.12783) <D67E9F42-5C32-4E64-9AE8-B292565E1326> /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/Frameworks/AdobeMPS.framework/Versions/A/AdobeMPS
0x111f000 - 0x118dff7 +ObjectModelLib.dylib ??? (???) <B2B1E50C-F162-7D0A-C71C-88B57AF53CE9> /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/MacOS/ObjectModelLib.dylib
0x11b2000 - 0x120cfe7 +DataBaseLib.dylib ??? (???) <710FB725-10F6-3740-FF0A-4A31947B7411> /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/MacOS/DataBaseLib.dylib
0x1228000 - 0x1640fff +PublicLib.dylib ??? (???) <0CD6EB66-8504-8EDB-E436-FAC49AC55D6C> /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/MacOS/PublicLib.dylib
0x17d0000 - 0x17e7ff6 +AdobeAFL ??? (???) <E8577122-D703-5A91-8171-2FEA80B63A22> /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/Frameworks/AdobeAFL.framework/Versions/A/AdobeAFL
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0x94e12000 - 0x94e62fe7 libTIFF.dylib ??? (???) <E8B31850-BFD4-48E6-B264-A4340CD19929> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x94e9c000 - 0x94e9dff7 com.apple.audio.units.AudioUnit 1.6.7 (1.6.7) <93EC71F1-4D4E-F456-8EFE-32E7EFD7A064> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x94e9e000 - 0x94f0dff7 libvMisc.dylib 268.0.1 (compatibility 1.0.0) <595A5539-9F54-63E6-7AAC-C04E1574B050> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x94f0e000 - 0x94f2dff7 com.apple.CoreVideo 1.6.2 (45.6) <EB53CAA4-5EE2-C356-A954-5775F7DDD493> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x94fb5000 - 0x95063ff3 com.apple.ink.framework 1.3.3 (107) <233A981E-A2F9-56FB-8BDE-C2DEC3F20784> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x95102000 - 0x95146fe7 com.apple.Metadata 10.6.3 (507.15) <74F05E64-2A68-BA10-CCD4-128D164E5A0F> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x9519c000 - 0x951deff7 libvDSP.dylib 268.0.1 (compatibility 1.0.0) <8A4721DE-25C4-C8AA-EA90-9DA7812E3EBA> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x951df000 - 0x9527cfe3 com.apple.LaunchServices 362.3 (362.3) <15B47388-16C8-97DA-EEBB-1709E136169E> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x9527d000 - 0x954eefef com.apple.Foundation 6.6.8 (751.63) <69B3441C-B196-F2AD-07F8-D8DD24E4CD8C> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x954ef000 - 0x95571ffb SecurityFoundation ??? (???) <C4506287-1AE2-5380-675D-95B0291AA425> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x95944000 - 0x95a00fff com.apple.ColorSync 4.6.8 (4.6.8) <920DD017-8B41-7334-E554-A85DB99EBD5A> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x95fc9000 - 0x96170ff7 libSystem.B.dylib 125.2.11 (compatibility 1.0.0) <2DCD13E3-1BD1-6F25-119A-3863A3848B90> /usr/lib/libSystem.B.dylib
0x961ca000 - 0x961d8fe7 libz.1.dylib 1.2.3 (compatibility 1.0.0) <33C1B260-ED05-945D-FC33-EF56EC791E2E> /usr/lib/libz.1.dylib
0x963b1000 - 0x963bfff7 com.apple.opengl 1.6.14 (1.6.14) <82622F67-E032-0BF6-A78D-50B346E8D0FD> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x963c0000 - 0x963c5ff7 com.apple.OpenDirectory 10.6 (10.6) <0603680A-A002-D294-DE83-0D028C6BE884> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x9691f000 - 0x96922fe7 libmathCommon.A.dylib 315.0.0 (compatibility 1.0.0) <1622A54F-1A98-2CBE-B6A4-2122981A500E> /usr/lib/system/libmathCommon.A.dylib
0x96c41000 - 0x96c9eff7 com.apple.framework.IOKit 2.0 (???) <3DABAB9C-4949-F441-B077-0498F8E47A35> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x96c9f000 - 0x96e62feb com.apple.ImageIO.framework 3.0.6 (3.0.6) <5BF202E9-730A-3675-4374-E5300BC8ED10> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
0x96e81000 - 0x96e81ff7 com.apple.Carbon 150 (152) <8F767518-AD3C-5CA0-7613-674CD2B509C4> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x96ff2000 - 0x970abfe7 libsqlite3.dylib 9.6.0 (compatibility 9.0.0) <52438E77-55D1-C231-1936-76F1369518E4> /usr/lib/libsqlite3.dylib
0x970ac000 - 0x970b9ff7 com.apple.NetFS 3.2.2 (3.2.2) <DDC9C397-C35F-8D7A-BB24-3D1B42FA5FAB> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x970ba000 - 0x970dcfef com.apple.DirectoryService.Framework 3.6 (621.15) <F38894EA-2C13-7FC5-C084-94DA0B5B6B68> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x97e56000 - 0x9828bff7 libLAPACK.dylib 219.0.0 (compatibility 1.0.0) <5E2D2283-57DE-9A49-1DB0-CD027FEFA6C2> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x982ad000 - 0x982b8ff7 libCSync.A.dylib 545.0.0 (compatibility 64.0.0) <287DECA3-7821-32B6-724D-AE03A9A350F9> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x9849c000 - 0x98807ff7 com.apple.QuartzCore 1.6.3 (227.37) <E323A5CC-499E-CA9E-9BC3-537231449CAA> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x98819000 - 0x98841ff7 libxslt.1.dylib 3.24.0 (compatibility 3.0.0) <E761F29A-328B-29D9-3DF0-023F2C21E500> /usr/lib/libxslt.1.dylib
0x98842000 - 0x98b66fef com.apple.HIToolbox 1.6.5 (???) <21164164-41CE-61DE-C567-32E89755CB34> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x98b67000 - 0x98c0fffb com.apple.QD 3.36 (???) <FA2785A4-BB69-DCB4-3BA3-7C89A82CAB41> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x98d7f000 - 0x98da5ffb com.apple.DictionaryServices 1.1.2 (1.1.2) <43E1D565-6E01-3681-F2E5-72AE4C3A097A> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x98da6000 - 0x98e41fe7 com.apple.ApplicationServices.ATS 275.19 (???) <2E83B3E9-AF39-36FC-5D05-CC1E952098AB> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x98e4f000 - 0x98e70fe7 com.apple.opencl 12.3.6 (12.3.6) <B4104B80-1CB3-191C-AFD3-697843C6BCFF> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x98e71000 - 0x98f3cfef com.apple.CoreServices.OSServices 359.2 (359.2) <7C16D9C8-6F41-5754-17F7-2659D9DD9579> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x98f3d000 - 0x9907afe7 com.apple.audio.toolbox.AudioToolbox 1.6.7 (1.6.7) <423BDE4D-5082-B6CA-BB2C-E22A037235A4> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x9907b000 - 0x991fdfe7 libicucore.A.dylib 40.0.0 (compatibility 1.0.0) <50A70082-F800-93D8-1A7C-C95AAB1F352C> /usr/lib/libicucore.A.dylib
0x993cf000 - 0x993d5fff com.apple.CommonPanels 1.2.4 (91) <2438AF5D-067B-B9FD-1248-2C9987F360BA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x99402000 - 0x99502fe7 libxml2.2.dylib 10.3.0 (compatibility 10.0.0) <BE7FCD73-03B5-25A4-FCA4-D4980F1488D6> /usr/lib/libxml2.2.dylib
0x9950b000 - 0x99575fe7 libstdc++.6.dylib 7.9.0 (compatibility 7.0.0) <411D87F4-B7E1-44EB-F201-F8B4F9227213> /usr/lib/libstdc++.6.dylib
0x99576000 - 0x99580fe7 com.apple.audio.SoundManager 3.9.3 (3.9.3) <5F494955-7290-2D91-DA94-44B590191771> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x9ab9f000 - 0x9abbffe7 libresolv.9.dylib 41.1.0 (compatibility 1.0.0) <8C2B5FA8-2469-21C7-D297-F95A0FFE5F19> /usr/lib/libresolv.9.dylib
0x9abc0000 - 0x9abdefe7 libPng.dylib ??? (???) <5B979A83-8CE7-6BD7-B84C-A2D1119B378D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
0xba900000 - 0xba916ff7 libJapaneseConverter.dylib 49.0.0 (compatibility 1.0.0) <49C72FD1-891C-23C4-40E7-63DE3368C306> /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <2DCD13E3-1BD1-6F25-119A-3863A3848B90> /usr/lib/libSystem.B.dylib
Model: MacPro3,1, BootROM MP31.006C.B05, 8 processors, Quad-Core Intel Xeon, 2.8 GHz, 4 GB, SMC 1.25f4
Graphics: ATI Radeon HD 2600 XT, ATI Radeon HD 2600, PCIe, 256 MB
Memory Module: global_name
Bluetooth: Version 2.4.5f3, 2 service, 12 devices, 1 incoming serial ports
Network Service: Built-in Ethernet, Ethernet, en0
Network Service: Ethernet 2, Ethernet, en1
PCI Card: ATI Radeon HD 2600, sppci_displaycontroller, Slot-1
Serial ATA Device: WDC WD1002FAEX-00Z3A0, 931.51 GB
Parallel ATA Device: PIONEER DVD-RW DVR-112D
USB Device: Hub, 0x05ac (Apple Inc.), 0x911d, 0xfd500000 / 3
USB Device: Keyboard Hub, 0x05ac (Apple Inc.), 0x1006, 0xfd520000 / 5
USB Device: Apple Optical USB Mouse, 0x05ac (Apple Inc.), 0x0304, 0xfd523000 / 7
USB Device: Apple Keyboard, 0x05ac (Apple Inc.), 0x0220, 0xfd522000 / 6
USB Device: Apple Cinema Display, 0x05ac (Apple Inc.), 0x921d, 0xfd530000 / 4
USB Device: iPhone, 0x05ac (Apple Inc.), 0x1297, 0xfd100000 / 2
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8206, 0x5d200000 / 2
FireWire Device: built-in_hub, Up to 800 Mb/sec
FireWire Device: unknown_device, Unknowni'm getting very frustrated with this. i thought i had it fixed and i came in this morning and have been fighting with it for hours now. i've read both hardware and software issues and i've heard its adobe problems or apple problems. i'm at a loss. thank you! here is the whole crash report. acrobat, photoshop and indesign and all affected.
Process: Adobe InDesign CS5.5 [474]
Path: /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/MacOS/Adobe InDesign CS5.5
Identifier: com.adobe.InDesign
Version: 7.5.3.333 (7530)
Code Type: X86 (Native)
Parent Process: launchd [121]
Date/Time: 2013-01-21 08:12:58.996 -0600
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report: -14298495 sec
Crashes Since Last Report: -459
Per-App Interval Since Last Report: 49451 sec
Per-App Crashes Since Last Report: 44
Anonymous UUID: 5143D9D7-90D1-4D4F-91D1-E22DA9D86870
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x000000001b174000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 ...ple.ApplicationServices.ATS 0x98dd831f _eFOGetFontTableDirectory + 890
1 ...ple.ApplicationServices.ATS 0x98de918c _eATSFontGetTableDirectory + 90
2 ...ple.ApplicationServices.ATS 0x98e122da ATSFontGetTableDirectory + 83
3 com.adobe.CoolType 0x009f56aa CTCleanup + 1077186
4 com.adobe.CoolType 0x009f8aec CTCleanup + 1090564
5 com.adobe.CoolType 0x009fa0fd CTCleanup + 1096213
6 com.adobe.CoolType 0x009fcf10 CTCleanup + 1108008
7 com.adobe.CoolType 0x009435b3 CTCleanup + 347851
8 com.adobe.CoolType 0x00899430 0x890000 + 37936
9 com.adobe.CoolType 0x009a7723 CTCleanup + 757819
10 com.adobe.CoolType 0x0094e9ae CTCleanup + 393926
11 com.adobe.CoolType 0x0094e3e3 CTCleanup + 392443
12 com.adobe.CoolType 0x008ee115 CTGetVersion + 17347
13 com.adobe.CoolType 0x008ee67c CTInit + 66
14 PublicLib.dylib 0x0135bfa7 GetPublicPlugIn + 29207
15 PublicLib.dylib 0x013dede2 CoolTypeMain::CoolTypeMain(void* (*)(char const*, char const*, char const*)) + 578
16 PublicLib.dylib 0x013def3d CoolTypeMain::Instance(void* (*)(char const*, char const*, char const*)) + 141
17 PublicLib.dylib 0x012dcf8b EPSParseColor::GetColorSpaceList(K2Vector<long, K2Allocator<long> >&) + 411
18 PublicLib.dylib 0x012dd29f GraphicsDataPtr::GraphicsDataPtr(IGraphicsContext*) + 223
19 ObjectModelLib.dylib 0x01152256 ShuksanInit(IStartupScreen* (*)(), IPlugIn*) + 118
20 com.adobe.InDesign 0x00002842 main + 82
21 com.adobe.InDesign 0x000027c6 start + 54
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x95ff0382 kevent + 10
1 libSystem.B.dylib 0x95ff0a9c _dispatch_mgr_invoke + 215
2 libSystem.B.dylib 0x95feff59 _dispatch_queue_invoke + 163
3 libSystem.B.dylib 0x95fefcfe _dispatch_worker_thread2 + 240
4 libSystem.B.dylib 0x95fef781 _pthread_wqthread + 390
5 libSystem.B.dylib 0x95fef5c6 start_wqthread + 30
Thread 2:
0 libSystem.B.dylib 0x95fc9b5a semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x95ff76e1 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x960265a8 pthread_cond_timedwait_relative_np + 47
3 ...ple.CoreServices.CarbonCore 0x92859b90 TSWaitOnConditionTimedRelative + 242
4 ...ple.CoreServices.CarbonCore 0x92855533 MPWaitOnQueue + 250
5 PMRuntime.dylib 0x00016130 MemUtils::GetAvailMem() + 288
6 ...ple.CoreServices.CarbonCore 0x9283954a PrivateMPEntryPoint + 68
7 libSystem.B.dylib 0x95ff7259 _pthread_start + 345
8 libSystem.B.dylib 0x95ff70de thread_start + 34
Thread 3:
0 libSystem.B.dylib 0x95fef412 __workq_kernreturn + 10
1 libSystem.B.dylib 0x95fef9a8 _pthread_wqthread + 941
2 libSystem.B.dylib 0x95fef5c6 start_wqthread + 30
Thread 4:
0 libSystem.B.dylib 0x95fc9afa mach_msg_trap + 10
1 libSystem.B.dylib 0x95fca267 mach_msg + 68
2 ...ple.CoreServices.CarbonCore 0x92901ab0 TS_exception_listener_thread + 160
3 libSystem.B.dylib 0x95ff7259 _pthread_start + 345
4 libSystem.B.dylib 0x95ff70de thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x95ff7aa2 __semwait_signal + 10
1 libSystem.B.dylib 0x95ff775e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x95ff93f8 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x9286e21e TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x92859b68 TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x92855533 MPWaitOnQueue + 250
6 com.adobe.ACE 0x0005e309 0x23000 + 242441
7 com.adobe.ACE 0x0005dd01 0x23000 + 240897
8 ...ple.CoreServices.CarbonCore 0x9283954a PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x95ff7259 _pthread_start + 345
10 libSystem.B.dylib 0x95ff70de thread_start + 34
Thread 6:
0 libSystem.B.dylib 0x95ff7aa2 __semwait_signal + 10
1 libSystem.B.dylib 0x95ff775e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x95ff93f8 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x9286e21e TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x92859b68 TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x92855533 MPWaitOnQueue + 250
6 com.adobe.ACE 0x0005e309 0x23000 + 242441
7 com.adobe.ACE 0x0005dd01 0x23000 + 240897
8 ...ple.CoreServices.CarbonCore 0x9283954a PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x95ff7259 _pthread_start + 345
10 libSystem.B.dylib 0x95ff70de thread_start + 34
Thread 7:
0 libSystem.B.dylib 0x95ff7aa2 __semwait_signal + 10
1 libSystem.B.dylib 0x95ff775e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x95ff93f8 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x9286e21e TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x92859b68 TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x92855533 MPWaitOnQueue + 250
6 com.adobe.ACE 0x0005e309 0x23000 + 242441
7 com.adobe.ACE 0x0005dd01 0x23000 + 240897
8 ...ple.CoreServices.CarbonCore 0x9283954a PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x95ff7259 _pthread_start + 345
10 libSystem.B.dylib 0x95ff70de thread_start + 34
Thread 8:
0 libSystem.B.dylib 0x95ff7aa2 __semwait_signal + 10
1 libSystem.B.dylib 0x95ff775e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x95ff93f8 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x9286e21e TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x92859b68 TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x92855533 MPWaitOnQueue + 250
6 com.adobe.ACE 0x0005e309 0x23000 + 242441
7 com.adobe.ACE 0x0005dd01 0x23000 + 240897
8 ...ple.CoreServices.CarbonCore 0x9283954a PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x95ff7259 _pthread_start + 345
10 libSystem.B.dylib 0x95ff70de thread_start + 34
Thread 9:
0 libSystem.B.dylib 0x95ff7aa2 __semwait_signal + 10
1 libSystem.B.dylib 0x95ff775e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x95ff93f8 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x9286e21e TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x92859b68 TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x92855533 MPWaitOnQueue + 250
6 com.adobe.ACE 0x0005e309 0x23000 + 242441
7 com.adobe.ACE 0x0005dd01 0x23000 + 240897
8 ...ple.CoreServices.CarbonCore 0x9283954a PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x95ff7259 _pthread_start + 345
10 libSystem.B.dylib 0x95ff70de thread_start + 34
Thread 10:
0 libSystem.B.dylib 0x95ff7aa2 __semwait_signal + 10
1 libSystem.B.dylib 0x95ff775e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x95ff93f8 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x9286e21e TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x92859b68 TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x92855533 MPWaitOnQueue + 250
6 com.adobe.ACE 0x0005e309 0x23000 + 242441
7 com.adobe.ACE 0x0005dd01 0x23000 + 240897
8 ...ple.CoreServices.CarbonCore 0x9283954a PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x95ff7259 _pthread_start + 345
10 libSystem.B.dylib 0x95ff70de thread_start + 34
Thread 11:
0 libSystem.B.dylib 0x95ff7aa2 __semwait_signal + 10
1 libSystem.B.dylib 0x95ff775e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x95ff93f8 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x9286e21e TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x92859b68 TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x92855533 MPWaitOnQueue + 250
6 com.adobe.ACE 0x0005e309 0x23000 + 242441
7 com.adobe.ACE 0x0005dd01 0x23000 + 240897
8 ...ple.CoreServices.CarbonCore 0x9283954a PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x95ff7259 _pthread_start + 345
10 libSystem.B.dylib 0x95ff70de thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x98dd7fb3 ecx: 0x00012030 edx: 0x00011ff0
edi: 0x1b162000 esi: 0x1c130000 ebp: 0xbfffb018 esp: 0xbfffafb0
ss: 0x0000001f efl: 0x00010206 eip: 0x98dd831f cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x1b174000
Binary Images:
0x1000 - 0x4ffb +com.adobe.InDesign 7.5.3.333 (7530) <4C21AB1C-4542-E91E-C968-944DCEAA0189> /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/MacOS/Adobe InDesign CS5.5
0xa000 - 0xafff +InDesignModel ??? (???) <30F20A0C-431C-E52D-BDEF-DAF8C99E8BB4> /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/MacOS/InDesignModel.framework/Versions/A/InDesignModel
0xf000 - 0xffff +InDesignModelAndUI ??? (???) <F70C26E5-8747-4B57-8849-78889B389510> /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/MacOS/InDesignModelAndUI.framework/Versions/A/InDesignModelA ndUI
0x14000 - 0x1bff3 +PMRuntime.dylib ??? (???) <FD895FC0-241A-7DC6-AB12-5B3491A9E624> /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/MacOS/PMRuntime.dylib
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0x94418000 - 0x9445cff3 com.apple.coreui 2 (114) <2234855E-3BED-717F-0BFA-D1A289ECDBDA> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x9447f000 - 0x94485fe7 com.apple.CommerceCore 1.0 (9.1) <521D067B-3BDA-D04E-E1FA-CFA526C87EB5> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
0x946b2000 - 0x946edffb libFontRegistry.dylib ??? (???) <19ED5DE0-D3AF-B229-9193-35D58FE377E5> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x946ee000 - 0x94741ff7 com.apple.HIServices 1.8.3 (???) <1D3C4587-6318-C339-BD0F-1988F246BE2E> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x94742000 - 0x94745ff7 libCoreVMClient.dylib ??? (???) <37F56237-4ABA-E5B5-968D-70FFE357E8E0> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x94759000 - 0x94806fe7 libobjc.A.dylib 227.0.0 (compatibility 1.0.0) <9F8413A6-736D-37D9-8EB3-7986D4699957> /usr/lib/libobjc.A.dylib
0x94885000 - 0x948b6ff7 libGLImage.dylib ??? (???) <D18E2E76-DBF4-6930-039A-F66CA0D120B3> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x948ea000 - 0x949cafe7 com.apple.vImage 4.1 (4.1) <D029C515-08E1-93A6-3705-DD062A3A672C> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x94a13000 - 0x94a16ff7 libCGXType.A.dylib 545.0.0 (compatibility 64.0.0) <4D766435-EB76-C384-0127-1D20ACD74076> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib
0x94bf1000 - 0x94c06fff com.apple.ImageCapture 6.1 (6.1) <B909459A-EAC9-A7C8-F2A9-CD757CDB59E8> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x94e12000 - 0x94e62fe7 libTIFF.dylib ??? (???) <E8B31850-BFD4-48E6-B264-A4340CD19929> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x94e9c000 - 0x94e9dff7 com.apple.audio.units.AudioUnit 1.6.7 (1.6.7) <93EC71F1-4D4E-F456-8EFE-32E7EFD7A064> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x94e9e000 - 0x94f0dff7 libvMisc.dylib 268.0.1 (compatibility 1.0.0) <595A5539-9F54-63E6-7AAC-C04E1574B050> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x94f0e000 - 0x94f2dff7 com.apple.CoreVideo 1.6.2 (45.6) <EB53CAA4-5EE2-C356-A954-5775F7DDD493> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x94fb5000 - 0x95063ff3 com.apple.ink.framework 1.3.3 (107) <233A981E-A2F9-56FB-8BDE-C2DEC3F20784> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x95102000 - 0x95146fe7 com.apple.Metadata 10.6.3 (507.15) <74F05E64-2A68-BA10-CCD4-128D164E5A0F> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x9519c000 - 0x951deff7 libvDSP.dylib 268.0.1 (compatibility 1.0.0) <8A4721DE-25C4-C8AA-EA90-9DA7812E3EBA> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x951df000 - 0x9527cfe3 com.apple.LaunchServices 362.3 (362.3) <15B47388-16C8-97DA-EEBB-1709E136169E> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x9527d000 - 0x954eefef com.apple.Foundation 6.6.8 (751.63) <69B3441C-B196-F2AD-07F8-D8DD24E4CD8C> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x954ef000 - 0x95571ffb SecurityFoundation ??? (???) <C4506287-1AE2-5380-675D-95B0291AA425> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x95944000 - 0x95a00fff com.apple.ColorSync 4.6.8 (4.6.8) <920DD017-8B41-7334-E554-A85DB99EBD5A> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x95fc9000 - 0x96170ff7 libSystem.B.dylib 125.2.11 (compatibility 1.0.0) <2DCD13E3-1BD1-6F25-119A-3863A3848B90> /usr/lib/libSystem.B.dylib
0x961ca000 - 0x961d8fe7 libz.1.dylib 1.2.3 (compatibility 1.0.0) <33C1B260-ED05-945D-FC33-EF56EC791E2E> /usr/lib/libz.1.dylib
0x963b1000 - 0x963bfff7 com.apple.opengl 1.6.14 (1.6.14) <82622F67-E032-0BF6-A78D-50B346E8D0FD> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x963c0000 - 0x963c5ff7 com.apple.OpenDirectory 10.6 (10.6) <0603680A-A002-D294-DE83-0D028C6BE884> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x9691f000 - 0x96922fe7 libmathCommon.A.dylib 315.0.0 (compatibility 1.0.0) <1622A54F-1A98-2CBE-B6A4-2122981A500E> /usr/lib/system/libmathCommon.A.dylib
0x96c41000 - 0x96c9eff7 com.apple.framework.IOKit 2.0 (???) <3DABAB9C-4949-F441-B077-0498F8E47A35> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x96c9f000 - 0x96e62feb com.apple.ImageIO.framework 3.0.6 (3.0.6) <5BF202E9-730A-3675-4374-E5300BC8ED10> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
0x96e81000 - 0x96e81ff7 com.apple.Carbon 150 (152) <8F767518-AD3C-5CA0-7613-674CD2B509C4> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x96ff2000 - 0x970abfe7 libsqlite3.dylib 9.6.0 (compatibility 9.0.0) <52438E77-55D1-C231-1936-76F1369518E4> /usr/lib/libsqlite3.dylib
0x970ac000 - 0x970b9ff7 com.apple.NetFS 3.2.2 (3.2.2) <DDC9C397-C35F-8D7A-BB24-3D1B42FA5FAB> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x970ba000 - 0x970dcfef com.apple.DirectoryService.Framework 3.6 (621.15) <F38894EA-2C13-7FC5-C084-94DA0B5B6B68> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x97e56000 - 0x9828bff7 libLAPACK.dylib 219.0.0 (compatibility 1.0.0) <5E2D2283-57DE-9A49-1DB0-CD027FEFA6C2> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x982ad000 - 0x982b8ff7 libCSync.A.dylib 545.0.0 (compatibility 64.0.0) <287DECA3-7821-32B6-724D-AE03A9A350F9> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x9849c000 - 0x98807ff7 com.apple.QuartzCore 1.6.3 (227.37) <E323A5CC-499E-CA9E-9BC3-537231449CAA> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x98819000 - 0x98841ff7 libxslt.1.dylib 3.24.0 (compatibility 3.0.0) <E761F29A-328B-29D9-3DF0-023F2C21E500> /usr/lib/libxslt.1.dylib
0x98842000 - 0x98b66fef com.apple.HIToolbox 1.6.5 (???) <21164164-41CE-61DE-C567-32E89755CB34> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x98b67000 - 0x98c0fffb com.apple.QD 3.36 (???) <FA2785A4-BB69-DCB4-3BA3-7C89A82CAB41> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x98d7f000 - 0x98da5ffb com.apple.DictionaryServices 1.1.2 (1.1.2) <43E1D565-6E01-3681-F2E5-72AE4C3A097A> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x98da6000 - 0x98e41fe7 com.apple.ApplicationServices.ATS 275.19 (???) <2E83B3E9-AF39-36FC-5D05-CC1E952098AB> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x98e4f000 - 0x98e70fe7 com.apple.opencl 12.3.6 (12.3.6) <B4104B80-1CB3-191C-AFD3-697843C6BCFF> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x98e71000 - 0x98f3cfef com.apple.CoreServices.OSServices 359.2 (359.2) <7C16D9C8-6F41-5754-17F7-2659D9DD9579> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x98f3d000 - 0x9907afe7 com.apple.audio.toolbox.AudioToolbox 1.6.7 (1.6.7) <423BDE4D-5082-B6CA-BB2C-E22A037235A4> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x9907b000 - 0x991fdfe7 libicucore.A.dylib 40.0.0 (compatibility 1.0.0) <50A70082-F800-93D8-1A7C-C95AAB1F352C> /usr/lib/libicucore.A.dylib
0x993cf000 - 0x993d5fff com.apple.CommonPanels 1.2.4 (91) <2438AF5D-067B-B9FD-1248-2C9987F360BA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x99402000 - 0x99502fe7 libxml2.2.dylib 10.3.0 (compatibility 10.0.0) <BE7FCD73-03B5-25A4-FCA4-D4980F1488D6> /usr/lib/libxml2.2.dylib
0x9950b000 - 0x99575fe7 libstdc++.6.dylib 7.9.0 (compatibility 7.0.0) <411D87F4-B7E1-44EB-F201-F8B4F9227213> /usr/lib/libstdc++.6.dylib
0x99576000 - 0x99580fe7 com.apple.audio.SoundManager 3.9.3 (3.9.3) <5F494955-7290-2D91-DA94-44B590191771> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x9ab9f000 - 0x9abbffe7 libresolv.9.dylib 41.1.0 (compatibility 1.0.0) <8C2B5FA8-2469-21C7-D297-F95A0FFE5F19> /usr/lib/libresolv.9.dylib
0x9abc0000 - 0x9abdefe7 libPng.dylib ??? (???) <5B979A83-8CE7-6BD7-B84C-A2D1119B378D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
0xba900000 - 0xba916ff7 libJapaneseConverter.dylib 49.0.0 (compatibility 1.0.0) <49C72FD1-891C-23C4-40E7-63DE3368C306> /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <2DCD13E3-1BD1-6F25-119A-3863A3848B90> /usr/lib/libSystem.B.dylib
Model: MacPro3,1, BootROM MP31.006C.B05, 8 processors, Quad-Core Intel Xeon, 2.8 GHz, 4 GB, SMC 1.25f4
Graphics: ATI Radeon HD 2600 XT, ATI Radeon HD 2600, PCIe, 256 MB
Memory Module: global_name
Bluetooth: Version 2.4.5f3, 2 service, 12 devices, 1 incoming serial ports
Network Service: Built-in Ethernet, Ethernet, en0
Network Service: Ethernet 2, Ethernet, en1
PCI Card: ATI Radeon HD 2600, sppci_displaycontroller, Slot-1
Serial ATA Device: WDC WD1002FAEX-00Z3A0, 931.51 GB
Parallel ATA Device: PIONEER DVD-RW DVR-112D
USB Device: Hub, 0x05ac (Apple Inc.), 0x911d, 0xfd500000 / 3
USB Device: Keyboard Hub, 0x05ac (Apple Inc.), 0x1006, 0xfd520000 / 5
USB Device: Apple Optical USB Mouse, 0x05ac (Apple Inc.), 0x0304, 0xfd523000 / 7
USB Device: Apple Keyboard, 0x05ac (Apple Inc.), 0x0220, 0xfd522000 / 6
USB Device: Apple Cinema Display, 0x05ac (Apple Inc.), 0x921d, 0xfd530000 / 4
USB Device: iPhone, 0x05ac (Apple Inc.), 0x1297, 0xfd100000 / 2
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8206, 0x5d200000 / 2
FireWire Device: built-in_hub, Up to 800 Mb/sec
FireWire Device: unknown_device, Unknown -
Please provide a well thought of answer that is constructive to the error that is posted in its entirety below: Before you post a reply, please note that I have already done the following, reinstalled software, contacted tech support for the software maker AutoDesk and still no resolution. I'm curious if anyone has been able to pin point the specific reason for an error such as this, because it happens to be experienced by many others on MAC OS with other Software Applications.
P.S. I am looking for an alternative to a complete wipe of my hard disk and fresh restore of previous good disk backup as I am unable to at the moment.
Thanks in advance for any helpful advice.
======================================================================
Process: StitcherUnlimited [12112]
Path: /Applications/Autodesk/*/StitcherUnlimited.app/Contents/MacOS/StitcherUnlimited
Identifier: fr.autodesk.stitcherunlimited
Version: Stitcher Unlimited 2009 (6.0.0)
Build Info: Stitcher Unlimited-0000~0000
Code Type: X86 (Native)
Parent Process: launchd [201]
Responsible: StitcherUnlimited [12112]
User ID: 501
Date/Time: 2014-04-29 09:32:08.406 -0400
OS Version: Mac OS X 10.9.2 (13C1021)
Report Version: 11
Anonymous UUID: DB2A882C-0F49-636A-A6F4-C48D9722974E
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000001
VM Regions Near 0x1:
--> __PAGEZERO 0000000000000000-0000000000001000 [ 4K] ---/--- SM=NUL /Applications/Autodesk/*/StitcherUnlimited.app/Contents/MacOS/StitcherUnlimited
__TEXT 0000000000001000-0000000001322000 [ 19.1M] r-x/rwx SM=COW /Applications/Autodesk/*/StitcherUnlimited.app/Contents/MacOS/StitcherUnlimited
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libadlmint.dylib 0x01b64981 str_strip_whitespace + 184
1 libadlmint.dylib 0x01b44a6b TStr::stripWhiteSpace() + 37
2 libadlmint.dylib 0x01b430fb AdlmLoggable::dumpSystemInfo(AdlmLogger*) const + 481
3 libadlmint.dylib 0x01b4710c AdlmErrorBase::dumpTechSupport(AdlmLogger*) const + 38
4 libadlmint.dylib 0x01b42d7f AdlmLogger::log(AdlmLoggable*) + 147
5 libadlmint.dylib 0x01b20d84 CAdlmIntLicense::updateCheckOutInfoWithCascading(RequestType, TStr const&, TStr const&) + 470
6 libadlmint.dylib 0x01b30e17 CAdlmIntSATSLicense::checkoutLicense(TStr const&, TStr const&, adlmLICENSEINFO*, int) + 655
7 libadlmint.dylib 0x01b356c8 CAdlmIntSATSLicense::checkoutLicense(adlmPRODKEY const*, adlmPRODKEY const*, adlmBOOLEAN, adlmLICENSEINFO*) + 612
8 libadlmint.dylib 0x01b41876 CAdlmIntSATSSessionHandle::checkoutLicense(void*, adlmPRODKEY const*, adlmPRODKEY const*, adlmBOOLEAN, adlmLICENSEINFO*) + 78
9 libadlmint.dylib 0x01b3c8e4 CAdlmIntLicenseMgr::checkoutLicense(void*, adlmPRODKEY const*, adlmPRODKEY const*, adlmBOOLEAN, adlmLICENSEINFO*) + 86
10 libadlmint.dylib 0x01b19733 adlmLicenseCheckoutImp + 71
11 fr.autodesk.stitcherunlimited 0x000e6e3d 0x1000 + 941629
12 fr.autodesk.stitcherunlimited 0x00096307 0x1000 + 611079
13 fr.autodesk.stitcherunlimited 0x00007bfe 0x1000 + 27646
14 fr.autodesk.stitcherunlimited 0x00007072 0x1000 + 24690
15 fr.autodesk.stitcherunlimited 0x00006f99 0x1000 + 24473
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x9b554992 kevent64 + 10
1 libdispatch.dylib 0x9b6598ad _dispatch_mgr_invoke + 238
2 libdispatch.dylib 0x9b659546 _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x9b5537ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x9132fd8a _pthread_cond_wait + 837
2 libsystem_pthread.dylib 0x91331fd7 pthread_cond_timedwait + 47
3 libadlmint.dylib 0x01d4b8e7 l_mt_child + 357
4 libsystem_pthread.dylib 0x9132d5fb _pthread_body + 144
5 libsystem_pthread.dylib 0x9132d485 _pthread_start + 130
6 libsystem_pthread.dylib 0x91332cf2 thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000001 ebx: 0x01b42f2b ecx: 0x00000000 edx: 0x00000000
edi: 0x00000000 esi: 0x02283ba8 ebp: 0xbfffea28 esp: 0xbfffea00
ss: 0x00000023 efl: 0x00010202 eip: 0x01b64981 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x00000001
Logical CPU: 4
Error Code: 0x00000006
Trap Number: 14
Binary Images:
0x1000 - 0x13219e3 +fr.autodesk.stitcherunlimited (Stitcher Unlimited 2009 - 6.0.0) <CA9DD907-D3C1-4055-8FFC-A28F8E7A8BE4> /Applications/Autodesk/*/StitcherUnlimited.app/Contents/MacOS/StitcherUnlimited
0x1665000 - 0x1a86fef +Cg (0) /Applications/Autodesk/*/StitcherUnlimited.app/Contents/Library/Frameworks/Cg.f ramework/Cg
0x1b16000 - 0x1ddd46f +libadlmint.dylib (1.0.31) <80EA6C1D-B744-4D29-8B52-F1FF5146FCEF> /Applications/Autodesk/*/StitcherUnlimited.app/Contents/MacOS/libadlmint.dylib
0x507e000 - 0x50a6ff7 libRIP.A.dylib (599.21.1) <9F0E2AB0-09F5-3B2D-8008-091A86114A3D> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libRIP.A .dylib
0x50b5000 - 0x50bdff7 libCGCMS.A.dylib (599.21.1) <5444E100-B3C8-338B-A691-DBB5717E0E48> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGCMS .A.dylib
0x50e1000 - 0x50e4ffa libCGXType.A.dylib (599.21.1) <010A4DBA-F793-3D1A-A212-3FE8B80CA6DA> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGXTy pe.A.dylib
0x50ec000 - 0x50f7fff libGPUSupport.dylib (9.6) <E99B15B5-B173-329B-B8AA-B6BA5EE4D5EE> /System/Library/PrivateFrameworks/GPUSupport.framework/Versions/A/Libraries/lib GPUSupport.dylib
0x894b000 - 0x8959fff libSimplifiedChineseConverter.dylib (61) <6E42E198-9C8D-3F0F-9660-6D9975C2461E> /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
0x94a6000 - 0x94b8ffd libTraditionalChineseConverter.dylib (61) <EFC81138-0455-321B-A93A-F4E9C4A3EB31> /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib
0x11e5f000 - 0x122e3fe3 +libadlmint_libFNP.dylib (1) <5266C870-5522-4C07-A86A-094C4D8BC8BA> /Applications/Autodesk/*/StitcherUnlimited.app/Contents/MacOS/libadlmint_libFNP .dylib
0x40000000 - 0x40384fff com.apple.driver.AppleIntelHD3000GraphicsGLDriver (8.24.11 - 8.2.4) <47FCB740-C56E-304B-B6AF-B20C92685A63> /System/Library/Extensions/AppleIntelHD3000GraphicsGLDriver.bundle/Contents/Mac OS/AppleIntelHD3000GraphicsGLDriver
0x50000000 - 0x502b6fff com.apple.AMDRadeonX3000GLDriver (1.20.11 - 1.2.0) <9FBA39D6-E834-31BB-92A8-39105BB097EF> /System/Library/Extensions/AMDRadeonX3000GLDriver.bundle/Contents/MacOS/AMDRade onX3000GLDriver
0x8fe82000 - 0x8feb4417 dyld (239.4) <2E655535-479B-3E48-ADD3-6278819CA38A> /usr/lib/dyld
0x9000c000 - 0x90019ff7 com.apple.AppleFSCompression (56 - 1.0) <0C44B3E4-C4A7-3A65-9C1A-334CA3E35BDB> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/Apple FSCompression
0x9001a000 - 0x90028ff7 libz.1.dylib (53) <858B4D9F-D87E-3D81-B07A-DF9632BD185F> /usr/lib/libz.1.dylib
0x900d8000 - 0x90127ff1 com.apple.HIServices (1.22 - 467.2) <F47161AA-E19F-3357-862F-5B4C8DA97975> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
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0x96e6e000 - 0x96e72fff libheimdal-asn1.dylib (323.92.1) <DD8BAEED-28AC-389E-9DC4-E32DA60CB05A> /usr/lib/libheimdal-asn1.dylib
0x977fa000 - 0x97978ff8 libGLProgrammability.dylib (9.6) <95E86FA5-8620-38C5-B3CB-885F32569634> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
0x97979000 - 0x97981ffe libGFXShared.dylib (9.6) <D75FE2D7-0CF9-351E-9EE3-893F2B2114BE> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
0x97982000 - 0x979b8fff com.apple.IconServices (25 - 25.17) <A4B5242B-765E-3D58-B066-BBEDB5947AAD> /System/Library/PrivateFrameworks/IconServices.framework/Versions/A/IconService s
0x979b9000 - 0x979bdffe libCoreVMClient.dylib (58.1) <0EB8FFD7-AFED-3A63-810E-29629831D43D> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x979c0000 - 0x979d4ff9 com.apple.MultitouchSupport.framework (245.13 - 245.13) <6860A0D0-3654-3B02-B2E9-C4D2637167B8> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
0x979d5000 - 0x979dbffb libunwind.dylib (35.3) <099D1A6F-A1F0-3D05-BF1C-0A7BB32D39C2> /usr/lib/system/libunwind.dylib
0x979dc000 - 0x97c4aff6 com.apple.security (7.0 - 55471.14.1) <025B3E5C-1582-357F-BFE5-B1AA3ACD18F2> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x97fd5000 - 0x97fdeffc com.apple.CommonAuth (4.0 - 2.0) <99219CEB-D340-3E1F-9C04-FD0FA700BD67> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x97fdf000 - 0x97fe0ffd libunc.dylib (28) <22A126A1-DCFB-3BE5-A66B-C973F0A5D839> /usr/lib/system/libunc.dylib
0x97fe1000 - 0x97fe7ff7 com.apple.AOSNotification (1.7.0 - 760.3) <63F7E7F8-6FA3-38D3-9907-CDF360CA9354> /System/Library/PrivateFrameworks/AOSNotification.framework/Versions/A/AOSNotif ication
0x97ff6000 - 0x980bdff7 com.apple.DiscRecording (8.0 - 8000.4.6) <84A7EC09-3BBD-3E04-A88C-6D3B724448FF> /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
0x9822f000 - 0x9828dffd com.apple.AE (665.5 - 665.5) <54F2F247-160C-3A22-A6E3-5D49655A67AB> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x983bc000 - 0x983fefff libGLU.dylib (9.6) <6A7E248D-3936-3B0D-9BF2-E4F0D2FE5306> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x98877000 - 0x98909ff9 libsystem_c.dylib (997.90.3) <80D21D3D-1031-314C-B1F0-0B35B977CEFB> /usr/lib/system/libsystem_c.dylib
0x98914000 - 0x98918ffa libcache.dylib (62) <9730D7F2-D226-3F30-8D26-BF598CB781F6> /usr/lib/system/libcache.dylib
0x989cf000 - 0x98a0cff7 libauto.dylib (185.5) <CD008E66-4A0C-35F5-8D72-80D76A716A03> /usr/lib/libauto.dylib
0x98a0f000 - 0x98a33ff7 libxpc.dylib (300.90.2) <5ACBBE2C-74EB-3E88-BCBF-C573095318A5> /usr/lib/system/libxpc.dylib
0x98a34000 - 0x98a34fff libkeymgr.dylib (28) <1B097DEA-011E-3B1C-86D5-6C7FAD5C765A> /usr/lib/system/libkeymgr.dylib
0x98a35000 - 0x98a47fff libsystem_asl.dylib (217.1.4) <51EB17C9-9F5B-39F3-B6CD-8EF238B05B89> /usr/lib/system/libsystem_asl.dylib
0x98d34000 - 0x98e6bfff com.apple.desktopservices (1.8.2 - 1.8.2) <CCE6EB2B-1799-349A-8F13-003077CDFF31> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x98e6c000 - 0x98e6dfff libDiagnosticMessagesClient.dylib (100) <B936B1D4-90BB-395D-8EA9-E1237608E7D0> /usr/lib/libDiagnosticMessagesClient.dylib
0x98e6e000 - 0x98f1affb libvMisc.dylib (423.32) <43873EFF-FB43-3301-BEE8-F2C3A046D7A6> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x98f71000 - 0x98f95ff3 libc++abi.dylib (49.1) <43A04ACF-97A5-35ED-B454-6B5C0CF0F99D> /usr/lib/libc++abi.dylib
0x99001000 - 0x99001fff com.apple.Accelerate (1.9 - Accelerate 1.9) <C85070A7-D942-3CFA-981F-5864480788C8> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x991bf000 - 0x991eaff7 libsystem_network.dylib (241.3) <71EBA489-386D-3608-ADE6-CB50EBD1AB1B> /usr/lib/system/libsystem_network.dylib
0x991eb000 - 0x99212fff com.apple.CoreVideo (1.8 - 117.2) <A53FDD90-F200-3F7C-8A8E-5DE36D3DFBB0> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x9927a000 - 0x9927dff7 libdyld.dylib (239.4) <F4604F64-945B-3871-8F26-E9C55488BC27> /usr/lib/system/libdyld.dylib
0x9927e000 - 0x992b0ff7 libTrueTypeScaler.dylib (111.1) <A568EE4C-1588-3F8B-8640-F02CEFC5AF09> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libTrueTypeScaler.dylib
0x992b1000 - 0x99306fff libc++.1.dylib (120) <10C0A136-64F9-3CC2-9420-013247032120> /usr/lib/libc++.1.dylib
0x99331000 - 0x99331ffd com.apple.audio.units.AudioUnit (1.10 - 1.10) <85316395-817E-342D-8F41-88838EC6FB63> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x99332000 - 0x99335ff7 com.apple.help (1.3.3 - 46) <AB6292FA-D3BC-3D56-B3A5-2BE630A503E7> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x99336000 - 0x9936efff com.apple.LDAPFramework (2.4.28 - 194.5) <4399D209-B119-3ACC-97AF-F2E14DD207CB> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x99371000 - 0x993a2ffa libsystem_m.dylib (3047.16) <28E614E8-7802-3E84-960A-AD4721EF10F7> /usr/lib/system/libsystem_m.dylib
0x993a5000 - 0x99551fff com.apple.QuartzCore (1.8 - 332.3) <00167BF7-E3C4-3AA7-8DA0-466BD4175350> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x999fa000 - 0x99a36ff4 com.apple.RemoteViewServices (2.0 - 94) <BEEE6ADF-7DA3-3D68-BCB0-9863BE1A1F46> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/Remot eViewServices
0x99a40000 - 0x99ca4ff7 com.apple.CoreData (107 - 481.01) <85EE4DFF-3A61-3D3B-A818-524F0A427A4D> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x99ca5000 - 0x99cb3ff3 com.apple.opengl (9.6.0 - 9.6.0) <63941A8D-AACC-3C71-BE8C-4DAA913A1439> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x99cb4000 - 0x99da4ffb libiconv.2.dylib (41) <848FEBA7-2E3E-3ECB-BD59-007F32468787> /usr/lib/libiconv.2.dylib
0x99da5000 - 0x99dddff7 com.apple.MediaKit (15 - 709) <82E0F8C0-313C-379C-9994-4D21587D0C0C> /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit
0x99dde000 - 0x99e47ffa com.apple.datadetectorscore (5.0 - 354.3) <566882DE-B726-331E-BA89-ACBB3D5BEEC4> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
0x99e48000 - 0x99edfff7 com.apple.ink.framework (10.9 - 207) <EF00BCCB-B270-3F3D-9424-EF5F4BC23E25> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x9ade1000 - 0x9adedffe libkxld.dylib (2422.92.1) <EDA98A27-A9F0-3487-A635-B7FE6AC1C8B6> /usr/lib/system/libkxld.dylib
0x9adee000 - 0x9adf3ff7 com.apple.print.framework.Print (9.0 - 260) <A6C465F6-C5D1-353A-9F33-19B9CEDBBC2A> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x9adf4000 - 0x9ae06fff libbsm.0.dylib (33) <1BE92DB5-0D2F-3BB5-BCC6-8A71EF2A3450> /usr/lib/libbsm.0.dylib
0x9ae07000 - 0x9ae07fff com.apple.Carbon (154 - 157) <6E680560-FD53-3C00-BDF7-7AFA28747DC8> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x9ae08000 - 0x9ae33ff5 com.apple.ChunkingLibrary (2.0 - 155.1) <50BBBBF8-F30B-39EA-A512-11A47F429F2C> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/Chunking Library
0x9ae34000 - 0x9ae3ffff libcsfde.dylib (380) <C9E61AFB-1A9D-324B-9827-06B182CDD7B0> /usr/lib/libcsfde.dylib
0x9ae40000 - 0x9ae47ffe com.apple.agl (3.2.3 - AGL-3.2.3) <E26A1D2C-596E-31F0-8E70-FC381874F8DA> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x9ae48000 - 0x9ae9bfff com.apple.htmlrendering (77 - 1.1.4) <408FA30F-4FE9-3162-9FFD-677E8569C1EA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
0x9ae9c000 - 0x9aeedff1 libstdc++.6.dylib (60) <354F284B-2343-3810-9CA2-E28038824F6E> /usr/lib/libstdc++.6.dylib
0x9aeee000 - 0x9af34ff7 libcurl.4.dylib (78.92.2) <FB33F24B-9A7B-3D79-8AE8-DFA9CB86597B> /usr/lib/libcurl.4.dylib
0x9afd0000 - 0x9b2d1ffb com.apple.CoreServices.CarbonCore (1077.17 - 1077.17) <02C72D54-E3D3-32B0-A081-E85A7038489D> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x9b2d2000 - 0x9b31afff com.apple.PerformanceAnalysis (1.47 - 47) <16935C0F-7F9F-316E-9D46-11973DE0904A> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis
0x9b383000 - 0x9b3d3fff com.apple.opencl (2.3.59 - 2.3.59) <4BEFE83C-1C89-3BB6-A445-9BE680C84FB3> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x9b3d4000 - 0x9b4baff7 com.apple.coreui (2.1 - 231) <1C1AE894-C5C2-3F1C-BF29-B152ECD9BD88> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x9b4bb000 - 0x9b53bff7 com.apple.CoreServices.OSServices (600.4 - 600.4) <1227DF22-E2DA-3764-A1CA-10CC0CEBE377> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x9b53c000 - 0x9b559ff4 libsystem_kernel.dylib (2422.92.1) <20AE426A-E386-3119-A740-14E13CBD0596> /usr/lib/system/libsystem_kernel.dylib
0x9b55a000 - 0x9b61dff1 com.apple.CoreText (352.0 - 367.19) <14FD889D-4D6D-3D53-B28E-2E23975B3C9D> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText
0x9b61e000 - 0x9b629fff com.apple.CrashReporterSupport (10.9 - 538) <7A5FF845-433C-33E3-99B5-F6AA5B825734> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x9b635000 - 0x9b636ffc com.apple.TrustEvaluationAgent (2.0 - 25) <064B485D-56E0-3DD7-BBE2-E08A5BFFF8B3> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
0x9b656000 - 0x9b66effd libdispatch.dylib (339.90.1) <871AC354-D1B6-3475-889E-AF594448CF43> /usr/lib/system/libdispatch.dylib
0x9b66f000 - 0x9b75bff7 libxml2.2.dylib (26) <32040145-6FD6-3AD2-B98B-39F73BF9AC47> /usr/lib/libxml2.2.dylib
0x9b764000 - 0x9b769ff6 libcompiler_rt.dylib (35) <9924DF2E-D80B-3A21-920D-544A4597203F> /usr/lib/system/libcompiler_rt.dylib
0x9b76a000 - 0x9b76afff com.apple.ApplicationServices (48 - 48) <7967F6FA-2984-3CC3-AD9A-7B9AEC562A2A> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x9b76b000 - 0x9b786ff6 libPng.dylib (1042.2) <85BC9AE9-7924-34B8-842F-B11BBAD64D22> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
0x9b787000 - 0x9b78eff2 com.apple.NetFS (6.0 - 4.0) <915AA303-C02B-3B0C-8208-D8AAA4350DB4> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x9b79a000 - 0x9b79afff com.apple.CoreServices (59 - 59) <06747539-5035-3307-8645-9BC4E7F89023> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x9b850000 - 0x9bc84ff7 com.apple.vision.FaceCore (3.0.0 - 3.0.0) <5B12F3E9-84F6-3183-B85D-FD19EF800ADB> /System/Library/PrivateFrameworks/FaceCore.framework/Versions/A/FaceCore
0x9bc85000 - 0x9bca2ffb libresolv.9.dylib (54) <3EC12A7F-6BA1-3976-9F1F-6A4B76303028> /usr/lib/libresolv.9.dylib
0x9bcb9000 - 0x9bcc5ffc libbz2.1.0.dylib (29) <3CEF1E92-BA42-3F8A-8E8D-9E1F7658E5C7> /usr/lib/libbz2.1.0.dylib
0x9bcc6000 - 0x9bcc6fff com.apple.Accelerate.vecLib (3.9 - vecLib 3.9) <DDAC0B59-F886-3AB1-98E8-C71FFF161CD4> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x9bd1c000 - 0x9bd36ff7 com.apple.GenerationalStorage (2.0 - 160.2) <8755F7F1-2402-387C-A32A-2270E7D680C8> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage
0x9bd37000 - 0x9bdcfff7 com.apple.Metadata (10.7.0 - 800.23) <6590358F-9677-3257-8780-FF0462852EDD> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x9bdd0000 - 0x9be00ff7 com.apple.CoreServicesInternal (184.9 - 184.9) <999FEDEC-7657-3F32-A9AE-F29E0BE0AAF5> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/Cor eServicesInternal
0x9be30000 - 0x9be38fff libcopyfile.dylib (103) <1B1484BD-08B6-3BA9-94CA-A7C24B610EB3> /usr/lib/system/libcopyfile.dylib
0x9be39000 - 0x9c231fff com.apple.CoreGraphics (1.600.0 - 599.21.1) <A872AE6C-F92C-3EE9-B79F-E98EE33B1B1B> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
0x9c232000 - 0x9c3a5ffb com.apple.audio.toolbox.AudioToolbox (1.10 - 1.10) <AAF3AB26-3BAD-3E5F-8192-9805B7AA1CB1> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0xba900000 - 0xba91cffd libJapaneseConverter.dylib (61) <3153973E-B2A9-3D17-B99B-31E53EC5B0F8> /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
0xbab00000 - 0xbab21ffc libKoreanConverter.dylib (61) <28867732-7E92-3581-97FD-E43D80F4E0D0> /System/Library/CoreServices/Encodings/libKoreanConverter.dylib
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 1
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 18748
thread_create: 4
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=183.5M resident=43.3M(24%) swapped_out_or_unallocated=140.2M(76%)
Writable regions: Total=141.4M written=2988K(2%) resident=5436K(4%) swapped_out=228K(0%) unallocated=136.1M(96%)
REGION TYPE VIRTUAL
=========== =======
ATS (font support) 33.0M
CG shared images 212K
IOKit 4320K
Kernel Alloc Once 4K
MALLOC 98.7M
MALLOC (admin) 48K
Stack 64.6M
VM_ALLOCATE 488K
__DATA 18.3M
__IMAGE 528K
__IMPORT 88K
__LINKEDIT 47.4M
__OBJC 1804K
__PAGEZERO 4K
__TEXT 136.0M
__UNICODE 544K
__dw 8K
dylib 4K
mapped file 380.9M
shared memory 4K
=========== =======
TOTAL 786.8M
Model: MacBookPro8,3, BootROM MBP81.0047.B27, 4 processors, Intel Core i7, 2.2 GHz, 4 GB, SMC 1.70f6
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 384 MB
Graphics: AMD Radeon HD 6750M, AMD Radeon HD 6750M, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353737334448302D4348392020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353737334448302D4348392020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.3f10 13477, 3 services, 23 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: TOSHIBA MK7559GSXF, 750.16 GB
Serial ATA Device: MATSHITADVD-R UJ-8A8
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: Apple Internal Keyboard / Trackpad
USB Device: BRCM2070 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Hub
USB Device: IR Receiver
Thunderbolt Bus: MacBook Pro, Apple Inc., 22.1MacBook Pro 17' - Model 8.3,
please ignore this reply if you find it unhelpful. A SIGBUS exception is typically caused for one of two reasons — either the presence of a bug in the software in which it occurred, or the presence of faulty RAM. Have you tried running your MacBook Pro’s Apple Hardware Test, to see if it can detect any problems with its RAM? (Note that the AHT cannot detect all possible RAM defects, so even if it is unable to identify a problem, that isn’t a guarantee that no problem exists.) -
Itunes.exe disappears in Win7, Exception code: 0xc0000005, Faulting module name: es.dl
On a Windows 7 Pro SP1 Toshiba Satellite A505 64bit laptop, when I run Itunes, no windows ever appears. If I watch Task Manager, "itunes.exe *32" appears briefly then disappears.
I ended ipodservice.exe, no diff. Started Itunes in Itunes safemode, no diff (in Windows normal mode OR windows safe mode). I tried creating another user - same issue. I tried disabling the antivirus. I scanned for viruses. I uninstalled ALL the apple software and removed ALL the apple related folders (incl bonjour, apple blah, quicktimes, itunes, etc), as per
http://support.apple.com/kb/HT1923
The problem persisted. After the most recent removal / reinstall,I went to event viewer > applications and found the following items. I didn't find anything online relating to es.dll and itunes.
Log Name: Application
Source: MsiInstaller
Date: 7/31/2014 6:07:11 PM
Event ID: 1039
Task Category: None
Level: Warning
Keywords: Classic
User: Owner-PC\Owner
Computer: Owner-PC
Description:
Product: iTunes. The application tried to modify a protected Windows registry key \CLSID\{44EC053A-400F-11D0-9DCD-00A0C90391D3}\ProgID.
Log Name: Application
Source: Application Error
Date: 7/31/2014 6:09:29 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Owner-PC
Description:
Faulting application name: iTunes.exe, version: 11.3.0.54, time stamp: 0x53bc1265
Faulting module name: es.dll, version: 2001.12.8530.16385, time stamp: 0x4a5bda4e
Exception code: 0xc0000005
Fault offset: 0x00006ef9
Faulting process id: 0x1aac
Faulting application start time: 0x01cfad253d3a5a2a
Faulting application path: C:\Program Files (x86)\iTunes\iTunes.exe
Faulting module path: C:\windows\system32\es.dll
Log Name: Application
Source: Windows Error Reporting
Date: 7/31/2014 6:09:33 PM
Event ID: 1001
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: Owner-PC
Description:
Fault bucket 378197881, type 17
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: iTunes.exe
P2: 11.3.0.54
P3: 53bc1265
P4: es.dll
P5: 2001.12.8530.16385
P6: 4a5bda4e
P7: c0000005
P8: 00006ef9
P9:
P10:
Do these indicate any fix that i have not already tried above?On a Windows 7 Pro SP1 Toshiba Satellite A505 64bit laptop, when I run Itunes, no windows ever appears. If I watch Task Manager, "itunes.exe *32" appears briefly then disappears.
I ended ipodservice.exe, no diff. Started Itunes in Itunes safemode, no diff (in Windows normal mode OR windows safe mode). I tried creating another user - same issue. I tried disabling the antivirus. I scanned for viruses. I uninstalled ALL the apple software and removed ALL the apple related folders (incl bonjour, apple blah, quicktimes, itunes, etc), as per
http://support.apple.com/kb/HT1923
The problem persisted. After the most recent removal / reinstall,I went to event viewer > applications and found the following items. I didn't find anything online relating to es.dll and itunes.
Log Name: Application
Source: MsiInstaller
Date: 7/31/2014 6:07:11 PM
Event ID: 1039
Task Category: None
Level: Warning
Keywords: Classic
User: Owner-PC\Owner
Computer: Owner-PC
Description:
Product: iTunes. The application tried to modify a protected Windows registry key \CLSID\{44EC053A-400F-11D0-9DCD-00A0C90391D3}\ProgID.
Log Name: Application
Source: Application Error
Date: 7/31/2014 6:09:29 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Owner-PC
Description:
Faulting application name: iTunes.exe, version: 11.3.0.54, time stamp: 0x53bc1265
Faulting module name: es.dll, version: 2001.12.8530.16385, time stamp: 0x4a5bda4e
Exception code: 0xc0000005
Fault offset: 0x00006ef9
Faulting process id: 0x1aac
Faulting application start time: 0x01cfad253d3a5a2a
Faulting application path: C:\Program Files (x86)\iTunes\iTunes.exe
Faulting module path: C:\windows\system32\es.dll
Log Name: Application
Source: Windows Error Reporting
Date: 7/31/2014 6:09:33 PM
Event ID: 1001
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: Owner-PC
Description:
Fault bucket 378197881, type 17
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: iTunes.exe
P2: 11.3.0.54
P3: 53bc1265
P4: es.dll
P5: 2001.12.8530.16385
P6: 4a5bda4e
P7: c0000005
P8: 00006ef9
P9:
P10:
Do these indicate any fix that i have not already tried above? -
Outlook 2010 Crashes After Opening During Send/Receive with a c0000005 Exception Code
Ok, I'm stumped! As soon as the user opens and loads Outlook, when it starts to do the send/receive, Outlook crashes. Here's a list of what I have tried along with the details that Windows
provided:
Problem signature:
Problem Event Name: APPCRASH
Application Name: OUTLOOK.EXE
Application Version: 14.0.6117.5001
Application Timestamp: 4f3e2d20
Fault Module Name: mso.dll
Fault Module Version: 14.0.6112.5000
Fault Module Timestamp: 4e9b27af
Exception Code:
c0000005
Exception Offset:
0063a12a
OS Version:
6.1.7601.2.1.0.256.48
Locale ID:
1033
Exception Code:
0xc0000005
Fault offset:
0x0063a12a
Fault process id:
0x15a8
Faulting module path: C:\\Program Files (x86)\Common Files\Microsoft Shared\office 14\mso.dll
Additional information about the problem:
LCID:
1033
skulcid:
1033
I have:
Disabled add-ons
Tried Outlook in safe mode but still crashes
Uninstalled and reinstalled Outlook
Ran scanpst.exe
I have even installed this mailbox profile on a different computer that had a functioning Outlook profile on it, and it now causes the same issue after syncing from the Microsoft
Exchange server.
So, I logged into the Microsoft Portal online and checked for any emails that did not download from the webmail app to the Outlook box in case there was a corrupted email.
Any help or suggestions would be greatly appreciated.
Many Thanks!Hi,
Since the Faulting module is mso.dll, please browse to:
C:\\Program Files (x86)\Common Files\Microsoft Shared\office 14.
Find mso.dll and rename it to mso.old. Then go to Control Panel -> Programs and Features to repair Office, a new mso.dll should be generated, open Outlook to check if the issue is fixed.
As you mentioned the issue persists on another machine with the same mailbox, I suggest you use the tool MFCMAPI to see if there's any items stuck in the mailbox.
To download the tool:
http://mfcmapi.codeplex.com/releases/view/127629
Open the mailbox with the tool, then go to QuickStart -> Open Folder -> Inbox, check if there's anything stuck there which doesn't sync to Outlook. I suggest you order the items by size, since large items are more likely to be stuck.
Regards,
Melon Chen
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs. -
Exception code: 0xc0000005 while installing application using ClickOnce
I am trying to install a .Net application using ClickOnce technology. The software is hosted on a webserver and is installed on my local machine. After downloading the package, the installer exits without a message. On checking the windows event logs,I get
the error below
Faulting application name: RightNow.CX.exe, version: 14.2.0.131, time stamp: 0x52f97d97
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x47890000
Faulting process id: 0x14b0
Faulting application start time: 0x01d057f486a99722
Faulting application path: C:\Users\<>\AppData\Local\Apps\2.0\CKBZHX19.3W3\CT839ER7.EKJ\righ..abcd_48ad3057c253cb4a_000e.0002_46564157f66daf8c\RightNow.CX.exe
Faulting module path: unknown
Report Id: c4601ea7-c3e7-11e4-be8b-f0def10913fd
Faulting package full name:
Faulting package-relative application ID:
I have tried it on other systems where the application can be deployed succesfully, so the package on server is not corrupt.
Using Windows 8 64-bit, IE 10 RTM
I did check some posts, but could not find anything relevant. Can you point me in the right direction?
P.S. I do not have developer access to modify the package, but have admin access on my machine.Hi Win8FanBoy,
As you can't modify the package, I suggest you checking if the application can be executed well in your win8 machine without the installer. You could get the application, run it directly in your machine. then check if it would be corrupt.
If it still be corrupt, I'm afraid that you have to access to modify the package to make it compliant with win8 64-bit.
Best regards,
Youjun Tang
We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
Click
HERE to participate the survey. -
DTAEngine.exe, Exception code: 0xc0000374, dll, version: 6.2.9200.16912
Hi,
I encounter an exception below during tuning, Is there tool to fix this?
Faulting application name: DTAEngine.exe, version: 2011.110.2100.60, time stamp: 0x4f35e343
Faulting module name: ntdll.dll, version: 6.2.9200.16912, time
stamp: 0x53645e25
Exception code: 0xc0000374
Fault offset: 0x000daacc
Faulting process id: 0x26c4
Faulting application start time: 0x01cfa1dae9b2491c
Faulting application path: C:\Program Files (x86)\Microsoft SQL Server\110\Tools\Binn\DTAEngine.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 27c60d6d-0dce-11e4-93f9-000c292177e4
Faulting package full name:
Faulting package-relative application ID:
Log Name: Application
Source: Application Error
Date: 7/17/2014 9:19:41 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: WIN-O85VOVR17NV
Description:
Faulting application name: DTAEngine.exe, version: 2011.110.2100.60, time stamp: 0x4f35e343
Faulting module name: ntdll.dll, version: 6.2.9200.16912, time stamp: 0x53645e25
Exception code: 0xc0000374
Fault offset: 0x000daacc
Faulting process id: 0x26c4
Faulting application start time: 0x01cfa1dae9b2491c
Faulting application path: C:\Program Files (x86)\Microsoft SQL Server\110\Tools\Binn\DTAEngine.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 27c60d6d-0dce-11e4-93f9-000c292177e4
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="xx">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-07-17T16:19:41.000000000Z" />
<EventRecordID>15608</EventRecordID>
<Channel>Application</Channel>
<Computer>WIN-O85VOVR17NV</Computer>
<Security />
</System>
<EventData>
<Data>DTAEngine.exe</Data>
<Data>2011.110.2100.60</Data>
<Data>4f35e343</Data>
<Data>ntdll.dll</Data>
<Data>6.2.9200.16912</Data>
<Data>53645e25</Data>
<Data>c0000374</Data>
<Data>000daacc</Data>
<Data>26c4</Data>
<Data>01cfa1dae9b2491c</Data>
<Data>C:\Program Files (x86)\Microsoft SQL Server\110\Tools\Binn\DTAEngine.exe</Data>
<Data>C:\Windows\SYSTEM32\ntdll.dll</Data>
<Data>27c60d6d-0dce-11e4-93f9-000c292177e4</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>I'm going to move this to the correct forum so it can get proper attention, this is not part of SSDT.
Thanks!
Jill -
System exception code 0xc0000005 after upgrading to LabVIEW 8.2
After upgrading to LabVIEW 8.2 from LabVIEW 8.0 I am continously getting a system reboot on my PXI (8187) when attempting to run my real time loops which worked fine with LabVIEW 8.0. The loops seem to start, and within less than a 30 seconds the system reboots. Upon reboot a message is displayed reboot due to system error. After running and getting this error again the system reboots into safe mode. Looking at the nirtlog file on the PXI, there is system crash log which list the exception code as 0xC0000005 and a listing of loaded dlls.
Does anyone have any idea what may be leading to this?
Thanks,
KevinThe following is a simple example that produces the exception and reboots the PXI. This VI was originally created on a machine with LabVIEW version 8.0 and run on a PXI-8187 w/ RealTime version 8 and it ran without issue. I then took the VI to a machine running LabVIEW 8.2, I opened the VI, which compiled it to version 8.2, and ran it on another PXI-8187 w/ RealTime version 8.2 and I got a system exception and the PXI rebooted. If I run the two loops at the same priority level, it seems to run without issue. Also if I run with the loops at different priority levels and place a check in the Discard Missed Periods and in the Maintain Original Phase of the lower priority loop, it seems to run fine as well. However if I uncheck either the Discard Missed Periods or the Maintain Original Phase (as is set in the attached VI) the exception will occur. Any thoughts on what is going on, am I doing something wrong?
Thanks,
Kevin
Attachments:
TestLoop.vi 155 KB -
Exception code c0000005 in SAP 9 PL08 when starting add-on
I have a strange issue with one of my add-on.
I have upgraded a customer from 8.82 pl18 to 9.00 pl08.
In some PC the add-on work correctly, in other it doesn't, it crash after few seconds and in the windows event viewer is registered this message:
exception code c0000005
The add-on is compiled with the SAPBouiCOM and SAPbobsCOM dll from correct sdk version.
The machine where the add-on crash are of different type, some with windows 7 64bit, some with windows 7 32bit and some with xp.
The same for the machine where the add-on works.
Someone can help me?
Regards.
DiegoHi Diego,
Looks like more a Windows administration issue than a Business One SDK...
The stated exception code means that the addon tries to use a forbiddened access resource. This isn't COM related...
May you check the rights on the SAP folder (and its subfolder) and verify that all users have a full access?
And may you provide the full message from the event-log?
Regards,
Eric -
Uploaded latest version yesterday. On Vista.
Crashes in google, united, not Craigslist.
tried troubleshooting : allowed Firefox in firewall, disabled plug ins, when started in safe mode still same problem
Couldn't fine container.exe to allow it
Crash report last one showing was in August.
data from the Event Log
Crash due to Faulting application firefox.exe, version 1.9.2.3888, time stamp 0x4c745229, faulting module ntdll.dll, version 6.0.6002.18005, time stamp 0x49e03824, exception code 0xc0000005, fault offset 0x00031d62, process id 0x1328, application start time 0x01cb52a1a20e0726.Uploaded latest version yesterday. On Vista.
Crashes in google, united, not Craigslist.
tried troubleshooting : allowed Firefox in firewall, disabled plug ins, when started in safe mode still same problem
Couldn't fine container.exe to allow it
Crash report last one showing was in August.
data from the Event Log
Crash due to Faulting application firefox.exe, version 1.9.2.3888, time stamp 0x4c745229, faulting module ntdll.dll, version 6.0.6002.18005, time stamp 0x49e03824, exception code 0xc0000005, fault offset 0x00031d62, process id 0x1328, application start time 0x01cb52a1a20e0726. -
Exception Codes: KERN_PROTECTION_FAILURE at 0x00000008
Hi All,
I am developing a navigation based application. This application uses map kit and core location framework mainly. My application is running in 1generation phone with iPhone OS 3.0 but when I try to run this application on iPhone 3GS then it crashed. The crash log file comes with following error
Incident Identifier: A7F1228C-D14D-404C-9C76-111922A0CA6B
CrashReporter Key: d59577a06db66496b55a4be7c6d9d85c9f5d4f42
Process: iTravisPro [3480]
Path: /var/mobile/Applications/E32EE280-6910-4A19-B216-E9319CE3E82D/iTravisPro.app/iT ravisPro
Identifier: iTravisPro
Version: ??? (???)
Code Type: ARM (Native)
Parent Process: launchd [1]
Date/Time: 2009-09-16 21:48:46.899 -0700
OS Version: iPhone OS 3.0 (7A341)
Report Version: 104
Exception Type: EXCBADACCESS (SIGBUS)
Exception Codes: KERNPROTECTIONFAILURE at 0x00000008
Crashed Thread: 0
Thread 0 Crashed:
0 libobjc.A.dylib 0x300102ac 0x3000c000 + 17068
1 MapKit 0x34191e44 0x3416c000 + 155204
2 MapKit 0x341758a0 0x3416c000 + 39072
3 iTravisPro 0x000040e6 0x1000 + 12518
4 iTravisPro 0x0000e026 0x1000 + 53286
5 CoreLocation 0x3205d05a 0x32056000 + 28762
6 CoreLocation 0x3205be6a 0x32056000 + 24170
7 CoreLocation 0x3205bfa8 0x32056000 + 24488
8 CoreLocation 0x320577a0 0x32056000 + 6048
9 CoreLocation 0x320577e0 0x32056000 + 6112
10 CoreLocation 0x3205834e 0x32056000 + 9038
11 CoreLocation 0x3205a6be 0x32056000 + 18110
12 CoreFoundation 0x3022c1be 0x301fd000 + 192958
13 CoreFoundation 0x3025303a 0x301fd000 + 352314
14 CoreFoundation 0x3025276a 0x301fd000 + 350058
15 GraphicsServices 0x32044b08 0x32041000 + 15112
16 GraphicsServices 0x32044bb4 0x32041000 + 15284
17 UIKit 0x308f035c 0x308ed000 + 13148
18 UIKit 0x308ef11a 0x308ed000 + 8474
19 iTravisPro 0x00002090 0x1000 + 4240
20 iTravisPro 0x0000202c 0x1000 + 4140
I am not able to understand what is reason for this. So suggest me why mainly this error comes. How can i overcome with this problem.
Thanks,
AnandSomething caused the iPhone to try and access memory at location 0x8.
This is almost certainly due to some routine being passed a NULL pointer from your application or a NULL pointer being dereferenced in a structure you're passing.
Look at the traceback to figure out what in your app is at fault, then fix it. -
ITunes gives exception code 0xc0000409 on Sync
Just recently I have been getting the following error (from the Windows application error log) when trying to sync my iPhone
Faulting application iTunes.exe, version 9.2.0.61, time stamp 0x4c18061b, faulting module iTunes.dll, version 9.2.0.61, time stamp 0x4c1805f8, exception code 0xc0000409, fault offset 0x0004be7e, process id 0x1204, application start time 0x01cb1faffd1613ec.
I'm using MS Vista , iTunes 9.2.0.61 and iPhone OS 4
The crash always occurs when copying files
Any Suggestions ?Sorry about the delay.
Probably not a content file issue then ... but for earlier versions of iTunes, I've tended to associate the iTunes.dll result with user-account specific problems like Library file and preference file issues.
Perhaps try working through the "User-account specific" section of the following document:
[iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues|http://support.apple.com/kb/TS1421]
Do any of those measures help with your syncing crash? -
Itunes crashes exception code 0xc0000417
Log Name: Application
Source: Application Error
Date: 26/09/2014 15:01:16
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: xxxxxxxxxxx
Description:
Faulting application name: iTunes.exe, version: 11.4.0.18, time stamp: 0x54045c47
Faulting module name: MSVCR100.dll, version: 10.0.40219.1, time stamp: 0x4d5f0c22
Exception code: 0xc0000417
Fault offset: 0x0008af3e
Faulting process id: 0x2168
Faulting application start time: 0x01cfd99245dc17b9
Faulting application path: C:\Program Files (x86)\iTunes\iTunes.exe
Faulting module path: C:\Windows\system32\MSVCR100.dll
Report Id: 9469e9c3-4585-11e4-ba26-a4badbfde973
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-09-26T14:01:16.000000000Z" />
<EventRecordID>7571567</EventRecordID>
<Channel>Application</Channel>
<Computer>A204AL7.eastleigh.ac.uk</Computer>
<Security />
</System>
<EventData>
<Data>iTunes.exe</Data>
<Data>11.4.0.18</Data>
<Data>54045c47</Data>
<Data>MSVCR100.dll</Data>
<Data>10.0.40219.1</Data>
<Data>4d5f0c22</Data>
<Data>c0000417</Data>
<Data>0008af3e</Data>
<Data>2168</Data>
<Data>01cfd99245dc17b9</Data>
<Data>C:\Program Files (x86)\iTunes\iTunes.exe</Data>
<Data>C:\Windows\system32\MSVCR100.dll</Data>
<Data>9469e9c3-4585-11e4-ba26-a4badbfde973</Data>
</EventData>
</Event>Hi there AndySpyder,
You may find the troubleshooting steps in the article below helpful.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
-Griff W. -
Hello Microsoft Gurus!
One of the employees in my office is constantly having problems with Excel 2013 crashing while doing work. We even made him use the safe mode version of excel, but he still was getting crashes. I'll try to provide as much information as I can, and if there's
anything I need to do on my end, please let me know.
This is the message that pops up when his computer crashes:
"Do you want to send more information about the problem? Additonal details about what went wrong can help Microsoft create a solution"
Files that help describe the problem:
C:\Users\user\AppData\Local\Temp\29422974.cvr
C:\Users\user\AppData\Local\Temp\CVRFA9B.tmp.cvr
C:\Users\user\AppData\Local\Temp\WERF771.tmp.WERInternalMetadata.xml
C:\Users\user\AppData\Local\Temp\WERCA7.tmp.appcompat.txt
C:\Users\user\AppData\Local\Temp\WERCF6.tmp.mdmp
Upon looking at the Windows App Error Logs, this is what shows up.
Faulting application name: EXCEL.EXE, version: 15.0.4701.1001, time stamp: 0x54e3066c
Faulting module name: EXCEL.EXE, version: 15.0.4701.1001, time stamp: 0x54e3066c
Exception code: 0xc0000005
Fault offset: 0x00ac6660
Faulting process id: 0x21d4
Faulting application start time: 0x01d06c01fa2c79fe
Faulting application path: C:\Program Files (x86)\Microsoft Office\Office15\EXCEL.EXE
Faulting module path: C:\Program Files (x86)\Microsoft Office\Office15\EXCEL.EXE
Report Id: cb0a8ef3-d7f9-11e4-a4d2-80000b62e6e7
Log Name: Application
Source: Application Error
Event ID: 1000
Level: Error
User: N/A
Taks Category (100)
What additional information is needed to decipher what is causing this to break? I have already tried suggestions from other technet articles (disabling hardware acceleration, using only 2013 files, safe mode excel, repairing office 2013, uninstalling/reinstalling
office 2013, etc.). I even tried using Procmon to try to find what 'function' was causing excel to crash but it was way beyond my expertise level. Can someone please advise what to do?
Also (not sure if this is related or not) Excel opens up 'blank' when he opens any type of model (.xls, .xlsx) that no other user is experiencing (exactly same computer model, same install, etc.). All the toolbars are there, but no data can be seen. Only when
he double clicks the top to shrink/maximize the excel window does the data appear.
Thanks!
btw, this verification thing is pretty stupid, i now have to manually type in the messages instead of just putting a picture. ugh.Hi Bob,
As I said, with your event log messages the faulting module is EXCEL.EXE, I can get less useful information about your constantly crashes problem. Thus, I need you to collecting the app crash dump file.This articles teach you how to collect app crash dump
file:
http://blogs.technet.com/b/askperf/archive/2007/06/15/capturing-application-crash-dumps.aspx
https://support.microsoft.com/en-us/kb/927069/en-us
Enable app crash dump collection by copying following words into notepad, saving it as dump.reg and importing
it:
Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Windows Error Reporting\localdumps\EXCEL.EXE]
"DumpFolder"=hex(2):63,00,3a,00,5c,00,63,00,72,00,61,00,73,00,68,00,64,00,75,\
00,6d,00,70,00,73,00,00,00
"DumpCount"=dword:00000010
"DumpType"=dword:00000001
"CustomDumpFlags"=dword:00000000
Then, open Excel to
repro the issue. If crash issue appeared, please find the crashdump file under c:\.
You can try to analyze dump by yourself if you would like to：
How to analyze app crash dump file:
http://blogs.technet.com/b/askperf/archive/2007/05/29/basic-debugging-of-an-application-crash.aspx
Regard,
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