Exception Error/won't uninstall

Background: Firefox would report illegal operations by the plug-in whenever I visited a page with a QT file, and repeated attempts to pull up a QT file crashes it. IE freezes and then crashes. Applications that require QT to run won't run. Attempts to open QT or a .mov file simply doesn't happen (the mouse turns to "thinking" for about 2 seconds and then goes on like nothing happened). I'm running QT 7.1.3
I tried uninstalling QT, but received an error every time, stating that there was either a fatal error during uninstallation or that there were errors before it could finish the uninstall. I tried repairing the installation, but it didn't resolve the problem. I cleaned the registry and received the same errors. I modified the directory of QT (from C:\Program Files\QuickTime to C:\Program Files\QuickTyme) and then uninstalled, and it worked fine. Cleaned the registry again, and then rebooted. Upon attempts at reinstalling, QT acted as if it was a clean install. The problem still exists though. Windows Install Clean Up doesn't even recognize QT.
A friend found this help file (http://www.cs.bsu.edu/homepages/gjjones/administrivia/categories/computerHelpdes k/2003/07/17.html) which I followed. Although a little old, I figured it would be somewhat similar. I was able to follow through until step 6-2, attempting to modify the MIME settings. Upon clicking that button, I received this error:
An exception occured while trying to run "C:\WINDOWS\system32\shell32.dll,Control_RunDLL "C:\Program Files\QuickTime\QTSystem\QuickTime.cpl",QuickTime"
and then QT exited.
Thoughts? The registry is clean as far as I can tell (yep, took my life into my hands), uninstalling/reinstalling doesn't seem to work. I'm out of ideas.
Dell Windows XP
Dell   Windows XP  

hi Lauryn!
I do get the iPod service error you were talking about. Any ideas?
hmmmm. there's a toonz treatment that has been fixing a lot of these for 5.0.x:
toonz, "iTunes 5.01: Rending iPods useless Worldwide" #2, 12:01pm Oct 4, 2005 CDT
but toonz is also advising people that this issue has been fixed in itunes 6. so i think those are probably the two best options.
love, b

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