Exceptions while generating reports

Hi,
We are facing a problem while exporting the reports in PDF/RTF format.
find below the errors messages displayed
Error
  Can't connect to CRXI window server using 'WNCSUSHCLIN0110.ncsbe.eu.jnj.com:0.0 as the value of the DISPLAY variable'
and for some other reports we are getting
Error
   java.lang.NoClassDefFoundError
is displayed.
Note that the report server is deployed on Weblogic 8.1.6 as a web application on clustered environment.
Please suggest a solution to solve this problem.
Thanks in advance.

What happens if you set the Java System property java.awt.headless=true?
On the command-line for the Java JVM options for your Web App Server, it would be -Djava.awt.headless=true.
What's causing this issue is the following:
Crystal delegates drawing to the Java JVM AWT libraries.
Java JVM AWT libraries delegates drawing to X Windows.
A X Windows Server needs a Client to connect to.
You point to the Client using the environment variable DISPLAY.
The X client WNCSUSHCLIN0110.ncsbe.eu.jnj.com:0.0 is refusing connection from your Java Web App.
The Java JVM option java.awt.headless=true makes the Java JVM AWT library not use X Windows, but internal routines for drawing.
Sincerely,
Ted Ueda

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         at com.crystaldecisions.proxy.remoteagent.w.a(Unknown Source)
         at com.crystaldecisions.proxy.remoteagent.w.if(Unknown Source)
         at com.crystaldecisions.sdk.occa.report.application.DatabaseController.a(Unknown Source)
         at com.crystaldecisions.sdk.occa.report.application.DatabaseController.setTableLocation(Unknown Source)
    In the RAS log file i see:
    ErrorLog 2009  7 21 17:45:16.188 732 3648 (\servers\ras\dtsagent\cdtsagent.cpp:3113): CDTSagent::doOneRequest reqId=250: CSResultException thrown.   ErrorSrc:"CRPE" FileName:"\servers\ras\dtsagent\reporthandler.cpp" LineNum:13209 ErrorCode:706 ErrorMsg:"Unknown Database Connector Error
    Error in File D:\Temp\{67475350-F4E8-466A-B1E9-414965812A20}.rpt: Unknown Database Connector Error"
    Any assistance would be appreciated
    Thanks

    hi,
    You are able to login in to application, Means your authentication is working.
    Open RPD in online mode and try to view data.
    Check your connection pool setting in General tab.
    Check you have selected appropriate Data Source Name, Call Interface.
    Thanks,
    Sainath Baludu.

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