Excess magenta ink?

My Photosmart 8250 is having a problem that is manifesting itself as excess magenta ink on printed pages. The print output is generally poor and frequently streaky, even on pages of black text. I have run both levels of cartridge cleaning, but with no success. All cartridges report as good, the levels are high enough, etc. On the second page of the Extended Self Test Diagnostic, the large color print quality patterns are all streaked with magenta to varying degrees. When I open the cover of the printer, it looks like excessive magenta ink is being pulled from the cartridge. I included a photo below. This was taken after I cleaned the area, but you can still see where there was magenta ink on the metal frame. When I was cleaning, I noticed that the foam pad-looking things just to the right of the metal with leftover magenta ink (or above, given the way the picture was taken) were saturated with magenta ink. When I pushed a cloth against the pads, it was immediately soaked with magenta ink. Any ideas as to what the problem might be? The printer is certainly old, but doesn't get too much use, for better or worse. All the cartridges report as OK, so I'm afraid it may be something beyond that, especially since I see streaking output even when there is no magenta on the page.
Thanks for the help.
Matt

Hey there @mpb2000 , welcome to the forums
I have been looking over your posts and photos (thank you for the pictures)! Unfortunately, the troubleshooting you have done already would have been the steps I would have suggested (from the guides below). We don't have instructions or service guides on how to disassemble the unit, therefore it's not recommended. If the printhead does not have a latch to properly remove it, I wouldn't suggest removing it either.
Colors Bleeding into Each Other
Wrong Colors
What I will suggest if you would like, is to give us a call so we could see if you have any printer options such as a replacement or a trade in.
Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
I am sorry I couldn't be more help however, you've tried the suggest steps and it seems to be a printer hardware malfunction at this point.
Wishing you a great day
R a i n b o w 7000I work on behalf of HP
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This forum is focused on consumer level products. For the Designjet you may have better results posting in the HP DesignJet forum here, that is where the DesignJet experts can be found.
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I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
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Hi @prachayab ,
Thank you for visiting the HP Support Forums. I'm sorry to inform you that your post has needed some editing to remove personal information such as the email address in your post. From our Rules of Participation:
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If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

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HP Officejet Pro 8500A Plus - Magenta Not Printing

I have an HP Officejet Pro 8500A Plus (A910), Model number CM756A, Serial number: [Moderator edited Serial Number] that is not printing magenta.
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I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post serial numbers and case details.
If you are unfamiliar with how the Forum's private message capability works, this post has instructions.
RnRMusicMan
I work on behalf of HP
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HP Officejet Pro 8500 A909a Series - Not printing Cyan ink

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Hello @12MattC,
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http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
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I work on behalf of HP
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Hello everybody,
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Hi arr_8500,
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Hope this helps, have a great day!!
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**MissTeriLynn**
I work on behalf of HP

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When I tried to use my printer a few days ago, I received a "Can't Print: Out of Ink" error message concerning the magenta cartridge. I had used the printer a few days before that, and had not received a low ink warning. It seemed suspicious to me that I would have received an empty cartridge error message without first receiving a low cartridge warning. The yellow and cyan cartridges read 70% full - all 3 were original cartridges.
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Of course, problem first arouse on May 8th, and my warrantee expired April 26th. Any suggestions?
This question was solved.
View Solution.

I've solved my own problem, which was clearly a factory assembly defect. I looked inside my printer with a flashlight in the area where the ink cartridges are installed, and found magenta ink sprayed inside the printer. I disassembled the printer, and found that the magenta line had been damaged during assembly. There are four ink tubes which exit from behind the ink cartridges, then make a U turn back toward the front of the printer. Just after the U turn, they make another bend up-wards. It is at this point that I found the damaged magenta line, directly above a screw on the right-hand side of the ink cartridge housing. The lines are in a very narrow passage, and are held in place by several keepers molded out of plastic. It appears that the lines were put in place in the keepers, then the screw inserted from above. As I said, it is a very tight passage, and it would be very easy to damage the ink line at that point if the lines weren't carefully held back to insert the screw during assembly.
To solve the problem, I removed approximately 1/4 inch of damaged magenta ink line. I carefully cut the line with a sharp razor, to prevent collapsing the line or causing burrs to the tubing. I then placed about 3/4" of self-sealing heat shrink tubing over one end of the ink line. Next I spliced the line with a small piece of stiff plastic tubing from the handle of a cotton swab, which was a perfect, snug fit over the ink line. Being careful not to collapse the ink tube or cause further damage, I gently twisted the ink line back and forth until the ends were butted up inside the cotton swab splice. I then positioned the heat-shrink tubing over the splice, and shrunk it with a hair dryer. The heat-shrink tubing I used has hot-melt glue applied to the inside, which further aided in making a leak-proof splice. Again, there is not a lot of room, so the splice had to be kept small.
I reassembled the printer, reinstalled the ink cartridges, and powered up the printer. After the normal, long start-up delay, I printed several full-color test sheets, and all was fine. The magenta cartridge that I had installed previously now shows that it is full, and the remaining cartridges also read the levels that they had prior to disassembly.

Applescript for mixed ink

Hi,
I want to be able to make mixed inkt swatches from an applescript.
Can anyone help to correct or this script?
Tnx
tell application "Adobe InDesign CS3"
tell document 1
set mylist to {"Process Cyan, Process Magenta, Process Yellow, Process Black, Orange, Green"}
set myvalue to {"10, 10, 10, 10, 10"}
set myColor to make color with properties {name:"color_1", space:MixedInk, ink list:mylist, ink percentages:myvalue}
end tell
end tell

Try this:
tell application "Adobe InDesign CS4"
tell document 1
set mylist to {ink "Process Cyan", ink "Process Magenta", ink "Process Yellow", ink "Process Black", ink "Green", ink "Orange"}
set myvalue to {10, 10, 10, 10, 10, 10}
set myColor to make mixed ink with properties {name:"color_1", model:mixedinkmodel, space:MixedInk, ink list:mylist, ink percentages:myvalue}
end tell
end tell
Shane Stanley <[email protected]>
AppleScript Pro, April 2010, Florida <http://www.applescriptpro.com>

Excess magenta ink?

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