Excessive Data Use on iPhone 5

I seem to be having excessive data use on my iPhone 5. Ill use the twitter app for anything between 3-5 mins on my break in work and incur anything from 5+mb. This is with just scrolling through some tweets and not even looking at vids or pictures.
On my iPhone 4 i would be using up to 300mb a month. Since ive had my iPhone ive been in excess of 500mb. Is anyone else having this problem?
Also is there anyway to sort this? Its easy to control ive had to turn off pretty much everything from iCloud to Location Services.

It's a data leakage problem, that has been a problem for a very long time.
Doing a full restore seemed to help, and I have a hunch it's related to the iCloud back-up synch.
http://www.forbes.com/sites/stevenrosenbaum/2013/05/28/att-and-apple-battle-over -data-leakage/

Similar Messages

  • Excessive Data Use on Iphone 5 with ATT

    This is a warning to everyone thinking about AT&T as a carrier.  Not sure if this is a IOS6 or greater issue or an Iphone 5 issue, but myself, wife and 2 kids have all seen our data usage multiply by 5 (5x) the very next month after getting an Iphone 5.  This also happens with the Iphone 5s.
    I really don't care who's problem it is, ATT or Apple, but something is very wrong and they refuse to acknoledge it.
    I have heard that Apple fixed the issue with Verizon.  Not really sure.
    I am running out of options as the data overages are going to bankrupt me.
    I think switching to the Android might be a better option.
    At least that have support and can track what is happening.

    It's a data leakage problem, that has been a problem for a very long time.
    Doing a full restore seemed to help, and I have a hunch it's related to the iCloud back-up synch.
    http://www.forbes.com/sites/stevenrosenbaum/2013/05/28/att-and-apple-battle-over -data-leakage/

  • Excessive data use is there a problem with OS4?

    I posted this problem on the network section with no response, so I thought I would try here (inspite of the previous posters comments!Perhaps someone can help me?
    Has anyone had problems with excessive data use since switching to the new iphone and 0s4? My data use (i'm with o2) has increased over 4 times in the first month! In the 18 months with the 3g i used an average of about 150mb a month, the the most ever being 176mb. In the first two weeks of using the new phone I had racked up 450mb! I have tried the following - no push emailing, switching off notifications, closing down all the apps on the multi-task!etc. I have even taken to switching off 3G and data. O2 have given me a new sim card when I talked to them about the problem. Whilst the problem has been reduced with these measure it hasn't gone altogether and i am not getting the use or enjoyment out of my phone as I did with the 3g(i'm to worried to use many apps incase the data use goes throught the roof again) . Since I bought the phone I have added a few new apps and have played with the phone a little more but there is no possible explanition for the the massive increase in data use (it tended to happen over night - but i'm told thats when the data use information is sometimes collected). My 02 billing and data monitoring on the phone seem to be inline so I think it must be a problem with os4 or the phone.I know i'm not alone with this problem and as others start to monitor the use of data with the new limited data use coming on stream I think this could become as big as the reception issue for apple. Help anyone?

    This thread might help you.
    http://discussions.apple.com/thread.jspa?messageID=11963434&#11963434

  • Excessive data use

    Has anyone had problems with excessive data use since switching to the new iphone and 0s4? My data use (i'm with o2) has increased over 4 times in the first month! In the 18 months with the 3g i used an average of about 150mb a month, the the most ever being 176mb. In the first two weeks of using the new phone I had racked up 450mb! I have tried the following - no push emailing, switching off notifications, closing down all the apps on the multi-task!etc. I have even taken to switching off 3G and data. O2 have given me a new sim card when I talked to them about the problem. Whilst the problem has been reduced with these measure it hasn't gone altogether and i am not getting the use or enjoyment out of my phone as I did with the 3g(i'm to worried to use many apps incase the data use goes throught the roof again) . Since I bought the phone I have added a few new apps and have played with the phone a little more but there is no possible explanition for the the massive increase in data use (it tended to happen over night - but i'm told thats when the data use information is sometimes collected). My 02 billing and data monitoring on the phone seem to be inline so I think it must be a problem with os4 or the phone.I know i'm not alone with this problem and as others start to monitor the use of data with the new limited data use coming on stream I think this could become as big as the reception issue for apple. Help anyone?

    Please see this thread:
    http://discussions.apple.com/message.jspa?messageID=12012759
    Spidey!!!

  • Data used by iPhone 6 Plus

    If I have an iPhone 6 plus and visit the exact same web sites for the exact same time as a friend with an iPhone 4, will I use more data?
    In this situation everything should be equal, all settings the same, same carrier, same time, location etc.
    Thanks

    That depends on the website. If it's been optimized for the iPhone 6 Plus, it may actually give you a slightly different version, with higher resolution graphics, etc. That means that you could be transferring more data that someone with an iPhone 4.

  • I have broken my iphone 4. Can I retrieve icloud data using an Iphone 3gs and the same sim?

    My iphone 4 is broken due to water damage.
    I'm considering purchasing a cheap iphone until my upgrade.
    If I bought and iphone 3gs would I be able to retrieve the date from my icloud (contacts etc) for the 3gs?
    Thanks
    Sarah

    To access iCloud all your iPhone needs is iOS 5 or later and an Internet connection, either via cell service or WiFi. Then just set up iCloud with the same Apple ID and password you've been using on your iPhone 4.
    You might want to consider just getting your iPhone 4 replaced by Apple. Based on the prices I've seen for iPhone 3GS units, Apple's replacement price isn't that much more, and you'll be certain of getting a working, non-hacked iPhone.  Apple's replacement price for the iPhone 4 is US $149.
    http://www.apple.com/support/iphone/service/faq/
    Regards.

  • My iphone 5s is using excessive data, how can i fix this?

    my iphone 5s is using excessive data, how can i fix this?

    What are you using the data for?
    Go Settings>Cellular>Use Cellular Data For>Turn off the unwanted apps that use your Data.

  • Why is my iphone 3gs using excessive data?

    why is my iphone 3gs using excessive data?

    Check your (push) notifications.
    Settings > Notifications > Look at what applications are pushing information to your phone. Turn off the applications' notifications that you don't care about.
    Settings > Email > Check how often your phone is checking email and sending it to you. Push will use the most data. Data usage goes down from there.
    Check your running applications.
    From your home screen, double-press the home (physical) button > Hold down an icon until they shake and the "X"s appear on their corners. Hit the "X"s to close out the application.
    Some applications can continue to use your data while running the background even though you are not actively using the application.
    Are you using YouTube?
    YouTube, and any other video application, uses a lot of data.
    Are you using Pandora?
    Music applications can also use up data though not as much as video.

  • IPhone 5 - Excessive data usage and data "bleed"

    We recently upgraded my daughter's phone from a Samsung to an iPhone 5, originally running iOS 6, now running iOS 7.  The Samsung (Android) phone used less than .5 MB per month, whereas the iPhone 5 will consume that much data in one day.  About 80% of the phone's usage is on WiFi, and is only actively used on the cellular network less than an hour a day.  However, the phone and the Verizon data usage log show data being consumed even when connected continously to wifi. 
    With help from a Verizon representative, we turned off location services, closed all background apps and stopped automatic updates and refreshes, shut off icloud, email, and anything else that could possibly be running in the background or consuming data.  The changes didn't do anything to slow the usage, and the Verizon reps suggested that my daughter was secretly using her phone in the middle of the night to play games and watch movies. At Verizon's recommendation, we signed up for parental controls, and set them to prevent the phone from being used during the school day, and at night.  However, the phone and Verizon continue to show data use in tiny increments 24 hours per day.  These post in the Verizon data usage logs about every 10 minutes, and are typically 10-20KB. 
    Using the parental controls, I set a hard data stop each week so that we could meter her data out over a month's time and prevent overages.  It is supposed to stop all data usage on the phone once she reaches a preset limit.  She would usually hit the 1GB limit in a day or two, but the phone and Verizon's data usage log show that the phone continues to bleed data 24 hours per day even after the limit is reached and she is unable to use her phone.  Verizon can offer no explanation.
    In addition to the data bleed, the actual data usage for virtually any activity that required data is substantially higher than what I would see for the same use on my iPhone 4s.  For example, a couple of youtube videos played on her iPhone 5 resulted in 0.8GB being used in just a few minutes, vs about 50MB on my 4s for the same videos.  Verizon seems to suggest that this is due to the higher resolution and speed, but it seems excessive.
    Here's a Youtube video I found that seems to show our exact issue.  We've done similar tests on our phone, with the same results.
    http://www.youtube.com/watch?v=q9AR2rEFcKk
    Although it is frequently suggested that the "fix" for this problem is to turn off cellular, that hardly addresses the problem.  It would also mean we have purchased a very expensive iPod.
    Is there anyone who can help us address this issue?  Verizon has been no help, and does not acknowledge this as an ongoing problem, despite the fact that there are countless articles, blogs, and videos online about the very same issue.  We have tried a number of the "fix" recommendations we've found online, but thus far have had no success.

    There's something wrong. Have you tried the 4 Rs basic troubleshooting steps?
    Restart:
    1. Press and hold the Sleep/Wake button until the red "slide to power off" slider appears, and then slide the slider.
    2. Press and hold the Sleep/Wake button until the Apple logo appears.
    Reset: Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Note: You will not lose any data
    Restore from backup
    Restore as new
    http://support.apple.com/kb/HT1414
    This article is about battery life, there are a few tips about data usage as well.
    http://www.apple.com/batteries/iphone.html
    Data settings & usage
    http://support.apple.com/kb/HT4146
    If all failed, make an appointment with the Apple genius at your local Apple Store and have them evaluate.

  • Excessive Data from un-opened attachments on POP iPhone Mail

    Hi there,
    This is my first post so any help would be much appreciated.
    I am  having problems with the data usage on my iPhone 4S.
    Using the Dataman app, I have been able tp pinpoint why my data (again today) jumpes 30mb in one go.
    I think its to do with one of my POP mail accounts. Whenever I recieve an email on this account with an attachment, I dont even need to go into the actual email and it will still download every attachment in that mail. What is worse, is that if I dont complete the download and close Mail, when i open up Mail again it will re-download it again! This mean it takes double the data! So today for instance, I noticed 3 emails with attachments enter my POP mailbox (Provider is 1&1 UK). I did'nt open any of the emails, just let the main screen load up. I then looked at dataman and saw the data usage jump up by 10mb. I then closed the Mail app. I then re-opened the Mail app and this time it jumped another 12mb. So I closed it again, and then i opened the Mail app AGAIN and it jumped another 15mb! This is insane! Something is wrong with the data capture here....
    For one i didnt open up the emails or attachments - why did it take some much data (58mb for today currently) when all i did was open the mail app three times???? I'm looking into setting up an IMAP account and deleting the POP account - does anyone think this would make a difference?
    How can i stop this happening?
    Thanks for your help in advance :]

    I'm experiencing this as well. My iPhone uploads nearly 20MB every 20 minutes or so on the dot. The only thing that I could think of is that my email has been hanging and not updating to gmail correctly when I delete an email. It will continually try to process deleting the specific deleted email until it times out and tries again 20 minutes later. I have to force quit Mail to get it to stop. I'm not sure if this issue is limited to only gmail, but in all of my google searches, gmail with Apple's mail app (mobile or desktop) are the constant factors that result in excessive cellular data UPLOADS.
    To be clear, my excessive data usage is not from downloads, it is solely from uploads!
    Now I just need to figure out what is causing it to hang and keep trying to update every 20 minutes.

  • IPhone 5 excess data usage

    Hi, we have purchased an iphone 5 plan with telstra for my daughter and in the first 4 days of plan, excess data of 7GB was recorded! I contacted Telstra and they have for a once time only waived the excess charges and data was turned off, no more data was used for month. This month, first day my daughter used 100 mb of 1GB of data allowance! I asked what she was doing and she  accessed only afew websites to check when she was working which should be a few kb of data. Data has been turned of again. We are frightened to use internet on iphone 5.
    My Samsung Galaxy 2 with Vodaphone I leave data on all the time and look at webites and use a few apps which need to be connected to data and have used in the last 10 days 18mb!
    We are taking daughter's phone into telstra and will talk to them about either the phone or their system.
    Is there a problem with iPhone 5 or is it Telstra.

    There are numerous wifi problems with iOS 6.  It's possible that your daughter's phone is switching from wifi to cellular and she is not noticing that.  Still, that's a lot of data, so there might be something else going on.  Search this forum for threads about excess data usage.  There's a lot of info.  Also, look at the threads listed to the right under "More Like This".

  • Iphone 6 plus excessive data usage

    I got a iPhone 6 plus about too weeks ago. I realise I have been using a lot of data compared to my previous Samsung ativ. Previously I was using about 500-700mb a month on a 1gb data plan. I signed Vodafone for a 1.5gb data plan thinking it should be enough, only 4 days into my month I have already gone through 300mb with minimal usage. I have already turned off Itune updates, Icloud, background app refresh and I even tried turning off 4g. It is still using a lot of data, I have been tracking where the excessive data is coming from. Safari is the main course, I would go into 5-10 webpages and it would use 3-6mb and Facebook nearly uses 1mb for a refresh update. Everything else seem to be quite normal usage except those 2apps. I have tried restoring the phone to factory and restore my backup. At the moment it seems like Facebook seem to use a bit less but Safari is still the same. What can I do?

    I did not see how to edit my post. I'm on Verizon. I have tried on Wifi and on cell tower. I can get on safari with no problem. I'm using ISO 8.1

  • Internet data sim in saudi how to use in iphone 4

    im kevin from the philipines, im here in saudi arabia, i bought a internet data sim from one of the telecom here and unfortunately its not
    working on my iphone 4 which i bought from the philippines, does anyone know what should be done for the settings i guess?
    thanks

    if it is locked to at&t you could possibly contact them for unlocking and cant use that iphone worldwide.

  • How can i connect iphone to itunes.. i want to restore because my finger mistakes that click Reset all content and setting.. so iphone are empty.. all foto and data lost, right.. how can i use my iphone again..

    how can i connect iphone to itunes.. i want to restore because my finger mistakes that click Reset all content and setting.. so iphone are empty.. all foto and data lost, right.. how can i use my iphone again.

    Yes, try to restore your iPhone from iTunes or iCloud backup.
    iOS: How to back up and restore your content
    http://support.apple.com/kb/HT1766
    Tell us the result if you will try.
    <Link Edited By Host>

  • ITunes Match/iOS 7 iPhone music workaround for excessive data usage?

    I just got an email from AT&T indicating I had exceeded 150GB of home data usage this month. It was because I used my home wifi to download 5000 songs to my iPhone from iTunes Match to fill it.
    I'm frustrated, since it used to be so easy to make iTunes Match work for a large amount of music: In iOS 6 what I used to do (if I had to restore iPhone and set up as new phone): Plug iPhone 5 into computer, set up phone as new, check "manually manage music and videos" and "prefer 128kbps" and make sure iTunes Match was off in phone settings. Then drag & drop 5000 songs (about 40GB) from iTunes into phone. Once that was completed (a couple of hours), I could disconnect the iPhone from my Mac, turn iTunes Match to "on" in phone settings, and I'd get a message on the phone saying "All music on this device will be replaced" which is fine, but other than taking a while to update the remainder of my iCloud stored music, it used very little data.
    Fast-forward to this past weekend. After updating to iOS 7.0.2 and having to do a restore and set up as new iPhone, this approach didn't work: When the step came "All music on this device will be replaced," all of the 5000 songs entirely re-downloaded all over again, which took 27 hours and burned through 40+ GB of home data (not phone data, since I was on Wifi). I kept my phone at home, plugged in and on wifi all weekend so as not to burn through all of my LTE data.
    What is the deal? If I have to do this again (let's hope iOS 7.0.3 or 7.1 doesn't force my phone into recovery mode again), I certainly don't have the time or patience to let iTunes Match redownload all music again, and I certainly don't want to use up 40+ GB of home data.
    Is there a workaround for this? Have others been successful transferring music via computer first and then turning on Match without problem in iOS 7.0.2? I'm sure it worked that way in iOS 6, and without completely redownloading all the music again, since that process would have taken several hours and a lot of home data, and I have not had any problems like this prior to iOS 7.

    I think a better question is why do you "have to" restore your iPhone and set it up as a new device as often as you seem to? This seems to be more of a problem for you.
    I followup question is why do you have iTunes Match turned on if you're syncing all your music to your iPhone?
    Perhaps you should examine how you're using your iPhone and iTunes Match?
    brsedu wrote:
    Have others been successful transferring music via computer first and then turning on Match without problem in iOS 7.0.2? I'm sure it worked that way in iOS 6, and without completely redownloading all the music again, since that process would have taken several hours and a lot of home data, and I have not had any problems like this prior to iOS 7.
    To answer this question, yes I have. It has always worked this way for me.

Maybe you are looking for