Exchange 2007 Active Sync Issue with 1 users mailbox

Question

Good Afternoon,
Server OS:  Small Business Server 2008
Exchange:  2007 Standard - Update Rollup 13 SP3
Mobile phone:  Blackberry Z10
We are in the process of decommissioning our Blackberry Enterprise Server, and down to one user.  I am able to setup Exchange on his new non BES server tied phone, but it will not sync any email, all Meetings, and only some contacts.  I have tried
adding this account to an Android phone with the same results.  I have numerous times went into EMC and delete the Mobile device, when re-adding the account, everything seems to point to his exchange account being the culprit.  I am getting the below
Active Sync error after adding his account.  I have Bing / Googled around, and nothing of substance I have found.  Thank you in advance!
Log Name:      Application
Source:        MSExchange ActiveSync
Date:          3/24/2015 2:01:15 PM
Event ID:      1008
Task Category: Requests
Level:         Warning
Keywords:      Classic
User:          N/A
Computer:      SISBS.internaldomain.local
Description:
An exception occurred and was handled by Exchange ActiveSync. This may have been caused by an outdated or corrupted Exchange ActiveSync device partnership. This can occur if a user tries to modify the same item from multiple computers. If this is the case,
Exchange ActiveSync will re-create the partnership with the device. Items will be updated at the next synchronization. 
URL=/Microsoft-Server-ActiveSync/default.eas?Cmd=FolderSync&DeviceType=BlackBerry&User=bbevers&DeviceId=BB3359D356
--- Exception start ---
Exception type: Microsoft.Exchange.AirSync.AirSyncPermanentException
Exception message: 
Exception level: 0
HttpStatusCode: 200
AirSyncStatusCode: 6
XmlResponse: 
<?xml version="1.0" encoding="utf-8" ?>
<FolderSync xmlns="FolderHierarchy:">
<Status>6</Status>
</FolderSync>
Exception stack trace:    at Microsoft.Exchange.AirSync.FolderCommand.Execute()
   at Microsoft.Exchange.AirSync.Command.WorkerThread()
Inner exception follows...
Exception type: Microsoft.Exchange.Data.Storage.FolderSaveException
Exception message: Unable to save sync state folder Root due to PartiallySucceeded, Property = [0x7c020102] SyncCustomState, PropertyErrorCode = MapiCallFailed, PropertyErrorCode = Properties could not be set.
Exception = Microsoft.Exchange.Data.Storage.AccessDeniedException: Cannot set properties. ---> Microsoft.Mapi.MapiExceptionNoAccess: MapiExceptionNoAccess: Unable to set properties on object. (hr=0x80070005, ec=-2147024891)
Diagnostic context:
    Lid: 18969   EcDoRpcExt2 called [length=7783]
    Lid: 27161   EcDoRpcExt2 returned [ec=0x0][length=88][latency=0]
    Lid: 23226   --- ROP Parse Start ---
    Lid: 27962   ROP: ropSetProps [10]
    Lid: 17082   ROP Error: 0x80070005
    Lid: 30561  
    Lid: 21921   StoreEc: 0x80070005
    Lid: 27962   ROP: ropExtendedError [250]
    Lid: 1494    ---- Remote Context Beg ----
    Lid: 26426   ROP: ropSetProps [10]
    Lid: 4559    StoreEc: 0x80070005
    Lid: 1750    ---- Remote Context End ----
    Lid: 26849  
    Lid: 21817   ROP Failure: 0x80070005
    Lid: 25761  
    Lid: 1940    StoreEc: 0x80070005
    Lid: 25297  
    Lid: 21201   StoreEc: 0x80070005
   at Microsoft.Mapi.MapiExceptionHelper.ThrowIfError(String message, Int32 hresult, Object objLastErrorInfo)
   at Microsoft.Mapi.MapiProp.SetProps(PropValue[] pva)
   at Microsoft.Exchange.Data.Storage.MapiPropertyBag.<SetProperties>b__3(PropValue[] propValues)
   at Microsoft.Exchange.Data.Storage.MapiPropertyBag.InternalSetProperties(PropertyDefinition[] propertyDefinitions, Object[] propertyValues, MapiSetProps mapiSetProps)
   --- End of inner exception stack trace ---
   at Microsoft.Exchange.Data.Storage.MapiPropertyBag.InternalSetProperties(PropertyDefinition[] propertyDefinitions, Object[] propertyValues, MapiSetProps mapiSetProps)
   at Microsoft.Exchange.Data.Storage.StoreObjectPropertyBag.FlushSetProperties()
   at Microsoft.Exchange.Data.Storage.FolderPropertyBag.SaveFolderPropertyBag(Boolean needVersionCheck)..
Exception level: 1
Exception stack trace:    at Microsoft.Exchange.Data.Storage.FolderSaveResult.ToException(String exceptionMessage)
   at Microsoft.Exchange.Data.Storage.SyncState.Commit(PropertyDefinition[] properties, Object[] values, Int32[] sizes)
   at Microsoft.Exchange.AirSync.FolderCommand.Execute()
--- Exception end ---.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="MSExchange ActiveSync" />
    <EventID Qualifiers="32772">1008</EventID>
    <Level>3</Level>
    <Task>1</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2015-03-24T19:01:15.000Z" />
    <EventRecordID>4756229</EventRecordID>
    <Channel>Application</Channel>
    <Computer>SISBS.internaldomain.local</Computer>
    <Security />
  </System>
  <EventData>
    <Data>/Microsoft-Server-ActiveSync/default.eas?Cmd=FolderSync&amp;DeviceType=BlackBerry&amp;User=bbevers&amp;DeviceId=BB3359D356</Data>
    <Data>--- Exception start ---
Exception type: Microsoft.Exchange.AirSync.AirSyncPermanentException
Exception message: 
Exception level: 0
HttpStatusCode: 200
AirSyncStatusCode: 6
XmlResponse: 
&lt;?xml version="1.0" encoding="utf-8" ?&gt;
&lt;FolderSync xmlns="FolderHierarchy:"&gt;
&lt;Status&gt;6&lt;/Status&gt;
&lt;/FolderSync&gt;
Exception stack trace:    at Microsoft.Exchange.AirSync.FolderCommand.Execute()
   at Microsoft.Exchange.AirSync.Command.WorkerThread()
Inner exception follows...
Exception type: Microsoft.Exchange.Data.Storage.FolderSaveException
Exception message: Unable to save sync state folder Root due to PartiallySucceeded, Property = [0x7c020102] SyncCustomState, PropertyErrorCode = MapiCallFailed, PropertyErrorCode = Properties could not be set.
Exception = Microsoft.Exchange.Data.Storage.AccessDeniedException: Cannot set properties. ---&gt; Microsoft.Mapi.MapiExceptionNoAccess: MapiExceptionNoAccess: Unable to set properties on object. (hr=0x80070005, ec=-2147024891)
Diagnostic context:
    Lid: 18969   EcDoRpcExt2 called [length=7783]
    Lid: 27161   EcDoRpcExt2 returned [ec=0x0][length=88][latency=0]
    Lid: 23226   --- ROP Parse Start ---
    Lid: 27962   ROP: ropSetProps [10]
    Lid: 17082   ROP Error: 0x80070005
    Lid: 30561  
    Lid: 21921   StoreEc: 0x80070005
    Lid: 27962   ROP: ropExtendedError [250]
    Lid: 1494    ---- Remote Context Beg ----
    Lid: 26426   ROP: ropSetProps [10]
    Lid: 4559    StoreEc: 0x80070005
    Lid: 1750    ---- Remote Context End ----
    Lid: 26849  
    Lid: 21817   ROP Failure: 0x80070005
    Lid: 25761  
    Lid: 1940    StoreEc: 0x80070005
    Lid: 25297  
    Lid: 21201   StoreEc: 0x80070005
   at Microsoft.Mapi.MapiExceptionHelper.ThrowIfError(String message, Int32 hresult, Object objLastErrorInfo)
   at Microsoft.Mapi.MapiProp.SetProps(PropValue[] pva)
   at Microsoft.Exchange.Data.Storage.MapiPropertyBag.&lt;SetProperties&gt;b__3(PropValue[] propValues)
   at Microsoft.Exchange.Data.Storage.MapiPropertyBag.InternalSetProperties(PropertyDefinition[] propertyDefinitions, Object[] propertyValues, MapiSetProps mapiSetProps)
   --- End of inner exception stack trace ---
   at Microsoft.Exchange.Data.Storage.MapiPropertyBag.InternalSetProperties(PropertyDefinition[] propertyDefinitions, Object[] propertyValues, MapiSetProps mapiSetProps)
   at Microsoft.Exchange.Data.Storage.StoreObjectPropertyBag.FlushSetProperties()
   at Microsoft.Exchange.Data.Storage.FolderPropertyBag.SaveFolderPropertyBag(Boolean needVersionCheck)..
Exception level: 1
Exception stack trace:    at Microsoft.Exchange.Data.Storage.FolderSaveResult.ToException(String exceptionMessage)
   at Microsoft.Exchange.Data.Storage.SyncState.Commit(PropertyDefinition[] properties, Object[] values, Int32[] sizes)
   at Microsoft.Exchange.AirSync.FolderCommand.Execute()
--- Exception end ---</Data>
  </EventData>
</Event>

Answer 1

Hello,
Yes, it means the mailbox is corrupted. The most efficeint way is to rebuild the user's mailbox.
Thanks,
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