Exchange 2007 Active sync problems.

I am trying to get an iPhone/iPod Touch to be able to sync with our Exchange 2007 server. First, I can sync windows mobile divices with the accounts. Second, I can sync if I use our internal network (via wifi) and the internal address for the mail server. Lastly, if I move the device outside our firewall and change the mail server to our external address, I get the dreaded "account verification failed."
I have read through over 200 forum posts (here and everywhere I can find) and I can't find an answer. I have ports 993 and 443 opened and mapped through our firewall. Again, Windows Mobile devices work. I have tried the remote connectivity tester and it says activesync is configured correctly. I have a godaddy SSL certificate for my SSL.
Any suggestions would be appriciated.
Thanks

I am actually using an iPod Touch to test right now. I have 3 users with iPhones and 3 with touches. The touch i am using is a week old with the latest firmware. I am using WIFI outside the firewallwith the touch, but have also used over the air with the same results on one of the iPhones. We do not require data encryption.

Similar Messages

Help with Exchange 2007, Active Sync and iPhone 3g - software 2.0.2

Hello good evening and *******
Now that's said, is anyone else having 'issues' with this?
I'm on install number ten of Exchange 2007 and god knows how many different variations of trying to connect to it on the phone. I can get OWA working on the phone and via the web both on the phone and via my home pc, i've had Outlook at home working and i've had Outlook at work working. Honestly when it works, it's seamless and very very quick however i'd like it to work for longer than a day and have some faith that it will do so.
What I keep finding is that for some reason, despite nothing changing on the server or the phone is that Active Sync eventually fails and for no apparent reason. The longest i've had it working is just over a day ( yesterday) and last night it packed up again.
I think it's something to do with certificates / dns but that's purely guesswork as I thought i'd fixed it last time by setting up the FQDN to point at both internal and external network cards on our internal network.
I would also like to point out that Exchange2007 has been working perfectly throughout all of this, it's just the iPhone / ActiveSync part that dies - unsurprisingly this is the most important bit for me as that's the bit our sales force will be relying on when we transfer to exchange.
I'm no Mac 'fan' and i'm not that much in love with Windows but there seems to be something amiss between Apple and Microsoft and due to the iPhones complete lack of diagnostic logging further compounded by silent error messages i'm at a loss to find out where / why / when it's breaking.
Is there a 2.0.3 update due which will address this problem?
In the meantime i'm off to install Exchange ..... again, set up security certificates ... again ..... and see if it will fix what's broken .... again

And now it's working!!!
I changed the following in IIS.
Default website - Microsoft Server ActiveSync Properties
virtual directory - read access enabled
directory security - integrated windows authentication, digest authentication, basic authentication enabled
realm - set to mydomain.com
Changed the same things for OWA
That appears to have done the trick but i've been here before so i'll see if it stays working over the weekend.
As a phone ... i'm impressed, as a web enabled device, i'm impressed but as a Corporate Tool ..... i've yet to be impressed, largely due to the complexity of integration into exchange.

Exchange 2007 Active Sync Issue with 1 users mailbox

Good Afternoon,
Server OS: Small Business Server 2008
Exchange: 2007 Standard - Update Rollup 13 SP3
Mobile phone: Blackberry Z10
We are in the process of decommissioning our Blackberry Enterprise Server, and down to one user. I am able to setup Exchange on his new non BES server tied phone, but it will not sync any email, all Meetings, and only some contacts. I have tried
adding this account to an Android phone with the same results. I have numerous times went into EMC and delete the Mobile device, when re-adding the account, everything seems to point to his exchange account being the culprit. I am getting the below
Active Sync error after adding his account. I have Bing / Googled around, and nothing of substance I have found. Thank you in advance!
Log Name: Application
Source: MSExchange ActiveSync
Date: 3/24/2015 2:01:15 PM
Event ID: 1008
Task Category: Requests
Level: Warning
Keywords: Classic
User: N/A
Computer: SISBS.internaldomain.local
Description:
An exception occurred and was handled by Exchange ActiveSync. This may have been caused by an outdated or corrupted Exchange ActiveSync device partnership. This can occur if a user tries to modify the same item from multiple computers. If this is the case,
Exchange ActiveSync will re-create the partnership with the device. Items will be updated at the next synchronization.
URL=/Microsoft-Server-ActiveSync/default.eas?Cmd=FolderSync&DeviceType=BlackBerry&User=bbevers&DeviceId=BB3359D356
--- Exception start ---
Exception type: Microsoft.Exchange.AirSync.AirSyncPermanentException
Exception message:
Exception level: 0
HttpStatusCode: 200
AirSyncStatusCode: 6
XmlResponse:
<?xml version="1.0" encoding="utf-8" ?>
<FolderSync xmlns="FolderHierarchy:">
<Status>6</Status>
</FolderSync>
Exception stack trace: at Microsoft.Exchange.AirSync.FolderCommand.Execute()
at Microsoft.Exchange.AirSync.Command.WorkerThread()
Inner exception follows...
Exception type: Microsoft.Exchange.Data.Storage.FolderSaveException
Exception message: Unable to save sync state folder Root due to PartiallySucceeded, Property = [0x7c020102] SyncCustomState, PropertyErrorCode = MapiCallFailed, PropertyErrorCode = Properties could not be set.
Exception = Microsoft.Exchange.Data.Storage.AccessDeniedException: Cannot set properties. ---> Microsoft.Mapi.MapiExceptionNoAccess: MapiExceptionNoAccess: Unable to set properties on object. (hr=0x80070005, ec=-2147024891)
Diagnostic context:
Lid: 18969 EcDoRpcExt2 called [length=7783]
Lid: 27161 EcDoRpcExt2 returned [ec=0x0][length=88][latency=0]
Lid: 23226 --- ROP Parse Start ---
Lid: 27962 ROP: ropSetProps [10]
Lid: 17082 ROP Error: 0x80070005
Lid: 30561
Lid: 21921 StoreEc: 0x80070005
Lid: 27962 ROP: ropExtendedError [250]
Lid: 1494 ---- Remote Context Beg ----
Lid: 26426 ROP: ropSetProps [10]
Lid: 4559 StoreEc: 0x80070005
Lid: 1750 ---- Remote Context End ----
Lid: 26849
Lid: 21817 ROP Failure: 0x80070005
Lid: 25761
Lid: 1940 StoreEc: 0x80070005
Lid: 25297
Lid: 21201 StoreEc: 0x80070005
at Microsoft.Mapi.MapiExceptionHelper.ThrowIfError(String message, Int32 hresult, Object objLastErrorInfo)
at Microsoft.Mapi.MapiProp.SetProps(PropValue[] pva)
at Microsoft.Exchange.Data.Storage.MapiPropertyBag.<SetProperties>b__3(PropValue[] propValues)
at Microsoft.Exchange.Data.Storage.MapiPropertyBag.InternalSetProperties(PropertyDefinition[] propertyDefinitions, Object[] propertyValues, MapiSetProps mapiSetProps)
--- End of inner exception stack trace ---
at Microsoft.Exchange.Data.Storage.MapiPropertyBag.InternalSetProperties(PropertyDefinition[] propertyDefinitions, Object[] propertyValues, MapiSetProps mapiSetProps)
at Microsoft.Exchange.Data.Storage.StoreObjectPropertyBag.FlushSetProperties()
at Microsoft.Exchange.Data.Storage.FolderPropertyBag.SaveFolderPropertyBag(Boolean needVersionCheck)..
Exception level: 1
Exception stack trace: at Microsoft.Exchange.Data.Storage.FolderSaveResult.ToException(String exceptionMessage)
at Microsoft.Exchange.Data.Storage.SyncState.Commit(PropertyDefinition[] properties, Object[] values, Int32[] sizes)
at Microsoft.Exchange.AirSync.FolderCommand.Execute()
--- Exception end ---.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="MSExchange ActiveSync" />
<EventID Qualifiers="32772">1008</EventID>
<Level>3</Level>
<Task>1</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2015-03-24T19:01:15.000Z" />
<EventRecordID>4756229</EventRecordID>
<Channel>Application</Channel>
<Computer>SISBS.internaldomain.local</Computer>
<Security />
</System>
<EventData>
<Data>/Microsoft-Server-ActiveSync/default.eas?Cmd=FolderSync&DeviceType=BlackBerry&User=bbevers&DeviceId=BB3359D356</Data>
<Data>--- Exception start ---
Exception type: Microsoft.Exchange.AirSync.AirSyncPermanentException
Exception message:
Exception level: 0
HttpStatusCode: 200
AirSyncStatusCode: 6
XmlResponse:
<?xml version="1.0" encoding="utf-8" ?>
<FolderSync xmlns="FolderHierarchy:">
<Status>6</Status>
</FolderSync>
Exception stack trace: at Microsoft.Exchange.AirSync.FolderCommand.Execute()
at Microsoft.Exchange.AirSync.Command.WorkerThread()
Inner exception follows...
Exception type: Microsoft.Exchange.Data.Storage.FolderSaveException
Exception message: Unable to save sync state folder Root due to PartiallySucceeded, Property = [0x7c020102] SyncCustomState, PropertyErrorCode = MapiCallFailed, PropertyErrorCode = Properties could not be set.
Exception = Microsoft.Exchange.Data.Storage.AccessDeniedException: Cannot set properties. ---> Microsoft.Mapi.MapiExceptionNoAccess: MapiExceptionNoAccess: Unable to set properties on object. (hr=0x80070005, ec=-2147024891)
Diagnostic context:
Lid: 18969 EcDoRpcExt2 called [length=7783]
Lid: 27161 EcDoRpcExt2 returned [ec=0x0][length=88][latency=0]
Lid: 23226 --- ROP Parse Start ---
Lid: 27962 ROP: ropSetProps [10]
Lid: 17082 ROP Error: 0x80070005
Lid: 30561
Lid: 21921 StoreEc: 0x80070005
Lid: 27962 ROP: ropExtendedError [250]
Lid: 1494 ---- Remote Context Beg ----
Lid: 26426 ROP: ropSetProps [10]
Lid: 4559 StoreEc: 0x80070005
Lid: 1750 ---- Remote Context End ----
Lid: 26849
Lid: 21817 ROP Failure: 0x80070005
Lid: 25761
Lid: 1940 StoreEc: 0x80070005
Lid: 25297
Lid: 21201 StoreEc: 0x80070005
at Microsoft.Mapi.MapiExceptionHelper.ThrowIfError(String message, Int32 hresult, Object objLastErrorInfo)
at Microsoft.Mapi.MapiProp.SetProps(PropValue[] pva)
at Microsoft.Exchange.Data.Storage.MapiPropertyBag.<SetProperties>b__3(PropValue[] propValues)
at Microsoft.Exchange.Data.Storage.MapiPropertyBag.InternalSetProperties(PropertyDefinition[] propertyDefinitions, Object[] propertyValues, MapiSetProps mapiSetProps)
--- End of inner exception stack trace ---
at Microsoft.Exchange.Data.Storage.MapiPropertyBag.InternalSetProperties(PropertyDefinition[] propertyDefinitions, Object[] propertyValues, MapiSetProps mapiSetProps)
at Microsoft.Exchange.Data.Storage.StoreObjectPropertyBag.FlushSetProperties()
at Microsoft.Exchange.Data.Storage.FolderPropertyBag.SaveFolderPropertyBag(Boolean needVersionCheck)..
Exception level: 1
Exception stack trace: at Microsoft.Exchange.Data.Storage.FolderSaveResult.ToException(String exceptionMessage)
at Microsoft.Exchange.Data.Storage.SyncState.Commit(PropertyDefinition[] properties, Object[] values, Int32[] sizes)
at Microsoft.Exchange.AirSync.FolderCommand.Execute()
--- Exception end ---</Data>
</EventData>
</Event>

Hello,
Yes, it means the mailbox is corrupted. The most efficeint way is to rebuild the user's mailbox.
Thanks,
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact
[email protected]
Simon Wu
TechNet Community Support

Exchange 2007 Active sync error An HTTP 500 response was returned from Unknown.

I tested using Microsoft Remote connectivity analyzer tool and getting following error. Please help me to fix the issue
An ActiveSync session is being attempted with the server.
Errors were encountered while testing the Exchange ActiveSync session.
Additional Details
Elapsed Time: 394 ms.
Test Steps
Attempting to send the OPTIONS command to the server.
Testing of the OPTIONS command failed. For more information, see Additional Details.
Additional Details
An HTTP 500 response was returned from Unknown. Headers received: Content-Length: 3745 Cache-Control: private Content-Type: text/html; charset=utf-8 Date: Wed, 05 Mar 2014 18:09:36 GMT Server: Microsoft-IIS/6.0 X-AspNet-Version: 2.0.50727 X-Powered-By:
ASP.NET HTTP Response Headers: Content-Length: 3745 Cache-Control: private Content-Type: text/html; charset=utf-8 Date: Wed, 05 Mar 2014 18:09:36 GMT Server: Microsoft-IIS/6.0 X-AspNet-Version: 2.0.50727 X-Powered-By: ASP.NET
Elapsed Time: 394 ms.

Hi Shadab,
I have recreated the active sync virtual directory but didnt fix the issue. I have set the logging level for active sync to high and getting below event logs in apps log
Event Type: Warning
Event Source: ASP.NET 2.0.50727.0
Event Category: Web Event
Event ID: 1310
Date: 08/03/2014
Time: 17:50:29
User: N/A
Computer: HP-01
Description:
Event code: 3008
Event message: A configuration error has occurred.
Event time: 08/03/2014 17:50:29
Event time (UTC): 08/03/2014 17:50:29
Event ID: 5ff3055057084fb49978442a86866e50
Event sequence: 15
Event occurrence: 14
Event detail code: 0
Application information:
Application domain: /LM/W3SVC/1/ROOT/Microsoft-Server-ActiveSync-1-130384798306406250
Trust level: Full
Application Virtual Path: /Microsoft-Server-ActiveSync
Application Path: C:\Program Files\Microsoft\Exchange Server\ClientAccess\sync\
Machine name: HP-01
Process information:
Process ID: 1972
Process name: w3wp.exe
Account name: NT AUTHORITY\SYSTEM
Exception information:
Exception type: ConfigurationErrorsException
Exception message: Could not load file or assembly 'Microsoft.Exchange.Clients.Owa' or one of its dependencies. The system cannot find the file specified. (C:\Program Files\Microsoft\Exchange Server\ClientAccess\Owa\web.config line 64) (C:\Program
Files\Microsoft\Exchange Server\ClientAccess\Owa\web.config line 64)
Request information:
Request URL: https://mail.itech-it.co.uk:443/Microsoft-Server-ActiveSync/default.eas
Request path: /Microsoft-Server-ActiveSync/default.eas
User host address: 157.56.138.141
User:
Is authenticated: False
Authentication Type:
Thread account name: NT AUTHORITY\SYSTEM
Thread information:
Thread ID: 8
Thread account name: NT AUTHORITY\SYSTEM
Is impersonating: False
Stack trace: at System.Web.Configuration.HttpModuleAction.get_Entry()
at System.Web.Configuration.HttpModulesSection.CreateModules()
at System.Web.HttpApplication.InitInternal(HttpContext context, HttpApplicationState state, MethodInfo[] handlers)
at System.Web.HttpApplicationFactory.GetNormalApplicationInstance(HttpContext context)
at System.Web.HttpApplicationFactory.GetApplicationInstance(HttpContext context)
at System.Web.HttpRuntime.ProcessRequestInternal(HttpWorkerRequest wr)
Custom event details:
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Thanks!
Rajeesh

Exchange 2003 migrate to Exchange 2010 - single forest multiple domain. Active Sync problem

Hi All,
I have AD single forest and multiple domain. for example, the forest domain is jakarta.co.id, and the other domain is bali.co.id.
Exchange 2003 deployed in jakarta.co.id, User mail enabled in domain jakarta.co.id and bali.co.id.
Then, I upgrade to Exchange 2010 (deploy in jakarta.co.id) and move mailbox from Exchange 2003 to Exchange 2010.
All users in bali.co.id are able to access email from Owa, BlackBerry (BIS), Outlook, but cannot access from Android, Windows Phone. (Active-Sync).
I got error information generated from https://testconnectivity.microsoft.com, as following:
Attempting the FolderSync command on the Exchange ActiveSync session.
The test of the FolderSync command failed.
Tell me more about this issue and how to resolve it
Additional Details
Exchange ActiveSync returned an HTTP 500 response (Internal Server Error).
Active-Sync still not work even I check option "Include inheritable permissions from this object" in security tab.
any idea to fix this issue?
Thanks.
Endrik
Endrik | blog: itendrik.wordpress.com Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading
the thread.

Hi Sathish,
We are planning to migrate Exchange 2003 to Exchange 2013, all user already in Exchange 2010 and Exchange 2003 was decommissioned
Event Viewer log as following:
Log Name: Application
Source: MSExchange ActiveSync
Date: 1/17/2014 10:00:48 PM
Event ID: 1008
Task Category: Requests
Level: Warning
Keywords: Classic
User: N/A
Computer: EXC2010.jakarta.co.id
Description:
An exception occurred and was handled by Exchange ActiveSync. This may have been caused by an outdated or corrupted Exchange ActiveSync device partnership. This can occur if a user tries to modify the same item from multiple computers. If this is the case,
Exchange ActiveSync will re-create the partnership with the device. Items will be updated at the next synchronization.
URL=/Microsoft-Server-ActiveSync/default.eas?Cmd=Sync&User=bali%5Csteveng&DeviceId=SAMSUNG123456789&DeviceType=SAMSUNGGTN7000
--- Exception start ---
Exception type: Microsoft.Exchange.AirSync.AirSyncPermanentException
Exception message: A null value was received for the NTSD security descriptor of container CN=ExchangeActiveSyncDevices,CN=Steven Gerrard,OU=IT,DC=bali,DC=co,DC=id.
Exception level: 0
HttpStatusCode: 500
AirSyncStatusCode: 110
XmlResponse:
This request does not contain a WBXML response.
Exception stack trace: at Microsoft.Exchange.AirSync.ADDeviceManager.SetActiveSyncDeviceContainerPermissions(ActiveSyncDevices container)
at Microsoft.Exchange.AirSync.ADDeviceManager.CreateActiveSyncDeviceContainer(Boolean retryIfFailed)
at Microsoft.Exchange.AirSync.ADDeviceManager.CreateActiveSyncDevice(GlobalInfo globalInfo, ExDateTime syncStorageCreationTime, Boolean retryIfFailed)
at Microsoft.Exchange.AirSync.ADDeviceManager.CreateActiveSyncDevice(GlobalInfo globalInfo, ExDateTime syncStorageCreationTime)
at Microsoft.Exchange.AirSync.Command.UpdateADDevice(GlobalInfo globalInfo)
at Microsoft.Exchange.AirSync.Command.CompleteDeviceAccessProcessing()
at Microsoft.Exchange.AirSync.Command.WorkerThread()
--- Exception end ---.
I think KB817379 is not related because Exchange 2003 was decommissioned.
Regards,
Endrik
Endrik | blog: itendrik.wordpress.com Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading
the thread.

Active sync problem driving me mad

Hi I have a work active sync account on exchange 2010. Every one at work is able to connect properly with iPhone iPad android but when I try to connect it it works and everything syncs then it keeps asking for a password. It's extremely annoying as no one else on different phones has an issue can you please advise what the problem is thanks and when it will be fixed thanks

Hi kelvinhuynh, this is a user to user community forum. For official blackberry support please call your mobile carrier's Blackberry trained support team, if they cannot resolve the issue make sure that they transfer you to Blackberry support. Make sure to get the people's names and a ticket number
-: DrewRead :-
Can't find an app on Blackberry World yet? Tweet the developer and ask when they will #GetWithBB10 !!
"Like it" if you like it.

How to fix an active sync problem

All,
I came across some issues with active sync that I could not find reference to in Sun documentation that we found a fix for. Read and enjoy.
Problem: Active sync stopped working for no reason
Reason: Too many users were attempting to be updated at the same time. SARunner was not running.
Fix: Manually delete the invalid TaskInstances from the database.
Process:
Stop active sync
Find the invaild task instances
Oracle SQL Code to find errors:
SELECT * from object where type='TaskInstance' and ATTR1='EXECUTING';
Delete invalid task instances
Oracle SQL to delete invalid TaskInstances:
DELETE from object where type='TaskInstance' and ATTR1='EXECUTING';
After this is done commit the changes to the DB.
Active Sync can now be re-started.
It should start functioning properly at this point.

There were no problems what so ever. The integrity of the repository was not affected. I did this as a last resort because nothing else I tried worked.
One of the other side issues we were having was viewing tasks. When all tasks was clicked on I was getting invailid Object references. The Object reference ended up being the ID of a task that failed to update users because of an invalid character that IdM can not apparently parse. We had about 16 of these entries in the table. Active Sync no longer worked. We made the decision to delete the records from the table, we backed up the DB, then deleted the invalid records. I also checked in the other tables and could not find reference to the invalid objects anywhere. Once I deleted the records active sync began to function again after is was cycled and the system was brought back to full operational status.
Apparently someone created a new security group in AD but when it was created they did not use a normal "-" in the name. I think the person used MS Word to type the name, in some cases word then substitutes a special character in for the dash that looks longer. This character was the root of my problem. I had someone go back and change the name of the security group and changed the dash to the right dash and that solved the root of my problem.

Exchange 2007 - Outlook Anywhere problems after installing new SSL cert

*** Original thread posted on wrong forum ***
Hi all,
Exchange 2007 environment (2x CAS, ISA2006). Not much familiar with Exchange.
Problem: 20-odd machines off the domain use Outlook Anywhere (XP with Outlook 2010). AUthentication pop-up and not able to connect.
Company has recently changed its name and we have to renewed the SSL cert. Previous SSL cert. was issued to: webmail.oldcompname.co.uk (several SANs on that cert., including internal server names).
Applied for a new UCC SSL cert issued to: newcompanyname.com (also includes webmail.newcompanyname.com ; autodiscover.newcompanyname.com + old SANs).
The setting on those machines point the proxy to the following:
Https://webmail.oldcompname.co.uk (which is fine since it is in the cert and can be accessed)
Only connect to proxy servers that have this principal name in their cert.:
msstd:webmail.oldcompname.co.uk (I believe this is the problem since the new UCC SSL cert. was issued to newcompanyname.com).
Browsing technet + internet it seems that I need to look into OutlookProvider EXPR.
When I run Get-OutlookProvider everything is blank (I believe I should be concerned to EXPR only for Outlook Anywhere).
I am thinking of running: Set-OutlookProvider -Identity EXPR -CertPrincipalName msstd:newcomanyname.com
My only concern is whether this might break something else in the Exchange environment, especially as we have 100+ users on smartphones connecting via SSL on webmail.oldcompname.co.uk
Is it save to run this command? Do I need to re-start IIS? Do I need to look into any settings on ISA2006?
Comments/help are much appreciated.
Regards

Hi,
According to the description, I found that we re-new a SSL certificate.
"I am thinking of running: Set-OutlookProvider -Identity EXPR -CertPrincipalName msstd:newcomanyname.com"
Just do it. Then remove the old certificate on ISA server and install a new one.
Found a similar thread for your reference:
Renewal of SSL certificate in exchange 2007 with ISA 2006
http://social.technet.microsoft.com/Forums/exchange/en-US/25770038-8491-470a-92fa-8ae50674b7a6/renewal-of-ssl-certificate-in-exchange-2007-with-isa-2006
Hope it is helpful
Thanks
Mavis
Mavis Huang
TechNet Community Support

Active sync problems / syncing only first time

Hello!
I have a Xperia Z3 and everything works fine, except the Active Sync with my one.com account.
The syncronization only works the first time directy after setting up the account. I can be shure, there is no problem with password or server adress because it syncs (even if it only works once)...
The next time i try to get new e-Mails the mail app says something like "no connection to the server." (Thats not the original error message, but its translated from the german error message)
My first attempt was to change the sync interval and tried from push to 10 minutes everything. Did not work.
I then deleted the account and established it again. Did not work.
The little syncing symbol next to the selection box always stays grey and does not move.
Does anyone have the same problem and/or can help me?
Thanks in advance!

Glad to hear that you got it working with another client
Hard to say what's wrong here as i haven't seen the issue before. But as it says that their ActiveSync support is in beta and i haven't seen the issue before i would suspect there are issues with the server and that it will work also with our client in the future.
In case yu want to give them more feedback about our client you can refer to this document: http://www-support-downloads.sonymobile.com/support/XperiaInBusinessZ3/Xperia_in_Business-Email_and_...
- Official Sony Xperia Support Staff
If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

TMG 2010 Preauthentication for Exchange 2013 Active Sync

Hello,
Does someone use it? Is it still needed with Exchange 2013? I am using ARR now, but it does not have firewall....
It saved me a lot with Exchange 2007. Before I implemented it, we had a lot of locks with mobile users.

Hello,
Does someone use it? Is it still needed with Exchange 2013? I am using ARR now, but it does not have firewall....
It saved me a lot with Exchange 2007. Before I implemented it, we had a lot of locks with mobile users.

Exchange 2007 SP3 Search Problems

I reset all the search indices on my mailbox databases. Event viewer has told me the crawl is complete and everything checks out when I do “test-exchangeSearch”
from PS. However, the index folders are considerably smaller than the original ones, (1.3GB vs 7GB) and only about 1% of database size. Multiple users can prove to me that searches are incomplete and not returning reliable results when just doing basic folder
searches from Outlook 2007. help!
Ian

After speaking with a senior MS Engineer, if you already have SP3 applied and tried to reinstall the search as I outlined above, you have corrupt your Exchange install and the ONLY option is to rebuild the box. After reinstalling Windows and Exchange, the
proper procedure to get search working perfectly is outlined below:
4. If you haven’t already,
upgrade toExchange Server 2007 Service Pack 3.
Exchange 2007 SP3 includes several major Search-related fixes and upgrades MSSearch 3.0 to MSSearch 3.1. This is a highly significant
upgrade.
5. Update to the latest available Rollup Update.
There are some very significant search fixes in the Rollup Updates for Exchange 2007 SP3. Some of these fixes are absolutely essential to install.
For example, Exchange 2007 SP3 Rollup Update 2 includes a fix that allows Exchange server to index emails even when the attachment cannot
be parsed – this is the number one call generator for Exchange 2007 search support cases.
To restate, upgrade to the very latest available Exchange 2007 SP3 rollup update, as there are many more search fixes available in the latest
rollup updates.
6.
Install IFilters and register them – follow ALL the steps below.
Install Filter Pack 1.0, which allows Exchange 2007 to index Office 2007 documents:
2007 Office System Converter: Microsoft Filter Pack
http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=20109
7. Install the hotfix which addresses a known issue when search crawls a .vsd file.
960502 Description of the 2007 Office system hotfix package (Offfiltx.msp, Visfilter.msp): December 16, 2008
http://support.microsoft.com/default.aspx?scid=kb;EN-US;960502
Additional Information on the hotfix:
960166 Error message when a search process crawls a .vsd file on a Windows 64-bit operating system that is running the 2007 Office Filter
Pack: "The filtering process has been terminated"
http://support.microsoft.com/default.aspx?scid=kb;EN-US;960166
8.
Register the Filter Pack 1.0 IFilters. This is a manual process with Exchange 2007 but we have created a script to automate the process.:
944516 How to register Filter Pack IFilters with Exchange Server 2007
http://support.microsoft.com/default.aspx?scid=kb;EN-US;944516
9. Install Filter Pack 2.0 which allows Exchange to index Office 2010 attachments as well as some additional file types.
Download details: Microsoft Office 2010 Filter Packs
http://www.microsoft.com/downloads/en/details.aspx?FamilyID=5CD4DCD7-D3E6-4970-875E-ABA93459FBEE&displaylang=en
10. Register IFilters 2.0 with Exchange 2007.
How to Register IFilters 2.0 with Exchange 2007 and Exchange 2010
http://technet.microsoft.com/en-us/library/ff354976(EXCHG.80).aspx
11. Disable signature verification for the Exchange 2007 search services by putting 127.0.0.1 crl.microsoft.com in the HOSTS file.
Certificate Revocation List
When the Microsoft .NET Framework 2.0 loads a managed assembly, the managed assembly calls the CryptoAPI function to verify the Authenticode signature
on the assembly files. The CryptoAPI function checks a Certificate Revocation List
(CRL) that is available at http://crl.microsoft.com
. This action requires an Internet connection.
The
Microsoft Search Indexer service (Microsoft.Exchange.Search.ExSearch.exe)
is a managed assembly that is loaded by Microsoft .NET Framework 2.0. After installing Exchange 2007 SP3, if the Exchange server or DNS cannot resolve
http://crl.microsoft.com for any reason
the outgoing HTTP requests may be dropped and an error message is not returned. This delay causes the CRL to time out and cached CRLs will expire. This affects the Microsoft Search Indexer service in such a way that any new email fails to be indexed.
Instructions to Modify HOSTS file on the Exchange 2007 Server
Add the following:
127.0.0.1 crl.microsoft.com – here are the instructions:
a. Go Start – Programs and choose Command Prompt and choose Run as Administrator.
b. Within the Command Prompt, change to this directory (the drive will be the one where you installed the OS):
C:\Windows\System32\drivers\etc\hosts
c. Add the following entry to the HOSTS file:
127.0.0.1 crl.microsoft.com
d. Save the HOSTS file.
13.
Rebuild Indexes
using ResetSearchIndexes.ps1
How to Rebuild the Full-Text Index Catalog
http://technet.microsoft.com/en-us/library/aa995966(EXCHG.80).aspx
a. Go Start – Programs and choose Exchange Management Shell and choose Run as Administrator.
b. Change to this directory (the drive will be the one where you installed Exchange 2007):
C:\Program Files\Microsoft\Exchange Server\Scripts
c. It is suggested that you rebuild indexes for one or a few databases at a time – use the following command to rebuild the indexes for 1
databases called dbname1 and dbname2:
.\ResetSearchIndex.ps1 –force dbname1 dbname2
d. It is suggested not to run the following command unless you have 1 Exchange 2007 server only in your environment because it will cause
all databases on all Exchange 2007 (and all Exchange 2010 servers, if there are any) to be reindexed at that same time:
.\ResetSearchIndex.ps1 –force all
14.
Monitor the Application Event Log for Event ID 110 for a particular database.
This will indicate the new index is complete for that database.
15. After receiving Event ID 110 for a database, check to see if the size of the CatalogData folder for that database is the expected
5% to 10% of the database size. If the size of the CatalogData folder is significantly smaller than that or if the size is a few kb or a few mb, go
to Step 17.
16. After you have received Event ID 110 and the size of the CatalogData folder is normal, test searching in Outlook online mode
and OWA to make sure search is working.
<strike>
</strike>
Ian

Exchange 2003 Active Sync - Contacts not showing up on BB10

Hi Everyone, i am hoping someone can help. We have been assumig all along the problem was with our Exchange Server 2003 config and new informaiton has come to light that makes me believe now it is a device issue and I am hoping someone has seen this problem.
The core probllem is that contacts are not syncing propertly. They are syncing VERY slowly - it has been 7 Hours and only a hundred or so have moves over. The assumption was they werent copyng over, however new information has led us to potentially believe they are coming over but are being processed by the Z10 and not showing up in the contact list.
My unit is hooked up to my car on bluetooth and everytime i start my car - it copies over my contact list. I then noticed that there are contacts which have been copies over, which do NOT show up yet on my blackberry (but are in my exchange contacts) - so my car found the contact from the Z10 and now 3 hours later, that contact is still not in my BB Contacts. I know for sure that contact wasnt cahced in my car memory, as it is a new contact i created on my office computer only a few hours prior....
This is making me believe that the Z10 is processing the contacts in some way or the index on my BB contacts is bad.
What have I dont todate to resolve the issue:
- complete wipe and reload (3 times)
Today:
Removed the battery and restarted - numberous times
Interestingly, everytme i reboot the device, more contacts appear in my list??? Considering i have approx 800 contacts, this would only mean i have about 500 reboots left before my contacts are all there?
HELP

Hi Jjang,
To resolve this for you it would really help if we could gather logs and do some testing. Could you please ask your wireless service provider to open a case with BlackBerry on your behalf so we can look after this for you?
Thanks.
-FS
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.
Click Solution? for posts that have solved your issue(s)!

Microsoft Exchange Server Active Sync issue

When I purchased my Droid Incredible I set up my account for my work email. My job uses Microsoft exchange server so I had no issues getting setup and started.
A week later my email stopped syncing. I deleted the account and set it up again. That temporarily fixes the problem. Another week passes and I have the same problem. I reset my phone and set up the my email account again. No issues until one week later when it does it again.
Unless I can find a solution to this problem I think this phone will have to be returned. Don't get me wrong, this phone is great but email is the reason I purchased this phone. There are 52 weeks in a year. I can't see myself resting my email account every week.
Any help would be appreciated!
Thx
TainoE

I had the same problem when I first purchased the phone back in May. I had about 60,000.00 emails from the past 5 years in my main server at work that I had not deleted. My IT guy told me that I had to delete my old emails and that the INC works from the main server and I had way over the amount that I should have. I work for a very busy RE firm in NYC and we get about 150 emails a day, which ads up fast. Once I dld as he suggested the phone has not had one problem w/ outlook or syncing again. The Iphone works in the exact same way. BB's operate from their own server so are not as effected by this as much. The phone works great with outlook, and actually quicker and better than my BB. Good luck!!

3GS, Windows 7, Outlook 2007, Calendar Syncing Problems

As above, Sync completes with no issues, Contacts all sync with 2007 fine, but Calendar entries are not syncd either way.
Info Tab in iTunes 10 (latest version just downloaded)has tick in the box to say sync caledars
Please Help!

I had this same problem. The Genius Bar at the Apple store told me the problem was with Outlook. I upgraded my computer with Microsoft Office 2010 and my problem was solved. Fortunately for me I was able to get this upgrade at a steep discount thru an employee discount program. Others won't be so lucky and this "solution" could prove to be rather expensive.
I say this problem was caused by Apple failing to maintain backward compatibility with existing platforms that their IPhone customers are currently using. After all, not all IPhone users ONLY use Apple computers and this problem only occurred after updating the software on my phone to version 4.2.1 and I Tunes to version 10 on my computer.
Message was edited by: JerTone
Message was edited by: JerTone

Mail for Exchange 2.3 - sync problems

Hi,
I've been using MfE 2.0 for a few months and everything worked fine.
When I've upgrade to 2.3 all of a sudden MfE could not stop syncing.
On the 'CURRENT STATUS' tab is keep switching between 'CONNECTED' and 'SYNCING EMAIL' every second. Initial sync seemed to go ok. I synced emails, calendar and tasks.
This syncing issue just kills the battery in about an hour. so I have to change to Manual sync or every 15 minutes.
I've looked through the admin log and this is the repeating message:
18/03/2008 12:29:12 Server indicates that collection sync is required. After sync restart ping.
18/03/2008 12:29:12 start Email sync
18/03/2008 12:29:14 client->server adds=0 changes=0 deletes=0 fails=0
18/03/2008 12:29:14 server->client adds=0 changes=0 deletes=0 fails=0
18/03/2008 12:29:14 end Email sync
18/03/2008 12:29:14 Starting a New Ping
18/03/2008 12:29:17 Server indicates that collection sync is required. After sync restart ping.
18/03/2008 12:29:17 start Email sync
18/03/2008 12:29:19 client->server adds=0 changes=0 deletes=0 fails=0
18/03/2008 12:29:19 server->client adds=0 changes=0 deletes=0 fails=0
18/03/2008 12:29:19 end Email sync
18/03/2008 12:29:19 Starting a New Ping
18/03/2008 12:29:24 Server indicates that collection sync is required. After sync restart ping.
18/03/2008 12:29:24 start Email sync
18/03/2008 12:29:26 client->server adds=0 changes=0 deletes=0 fails=0
18/03/2008 12:29:26 server->client adds=0 changes=0 deletes=0 fails=0
18/03/2008 12:29:26 end Email sync
I tried moving back to 2.0 but I now get the same error there too.
I have reset the phone, and updated the firmware (with the same firmware version which is the latest) but hte problem is still there.
Does anyone know what's the problem?
Thanks!

On the 'CURRENT STATUS' tab is keep switching between 'CONNECTED' and 'SYNCING EMAIL' every second. Initial sync seemed to go ok. I synced emails, calendar and tasks.
This syncing issue just kills the battery in about an hour. so I have to change to Manual sync or every 15 minutes.
I have the same issue with V300.21.01218-0 on E71 Exchange 2003:
4/03/2010 21:59:26 PING Command Requested
24/03/2010 21:59:33 start E-mail sync
24/03/2010 21:59:34 client->server adds=0 changes=0 deletes=0 fails=0
24/03/2010 21:59:34 server->client adds=0 changes=0 deletes=0 fails=0
24/03/2010 21:59:34 end Email sync
24/03/2010 21:59:34 start Sent Items sync
24/03/2010 21:59:36 client->server adds=0 changes=0 deletes=0 fails=0
24/03/2010 21:59:36 server->client adds=0 changes=0 deletes=0 fails=0
24/03/2010 21:59:36 end User sync
24/03/2010 21:59:36 start Calendar sync
24/03/2010 21:59:37 client->server adds=0 changes=0 deletes=0 fails=0
24/03/2010 21:59:37 server->client adds=0 changes=0 deletes=0 fails=0
24/03/2010 21:59:37 end Calendar sync
24/03/2010 21:59:37 start Contacts sync
24/03/2010 21:59:38 client->server adds=0 changes=0 deletes=0 fails=0
24/03/2010 21:59:38 server->client adds=0 changes=0 deletes=0 fails=0
24/03/2010 21:59:38 end Contacts sync
24/03/2010 21:59:38 Starting a New Ping
24/03/2010 21:59:39 Server indicates that collection sync is required. After sync restart ping.
24/03/2010 21:59:39 start E-mail sync
24/03/2010 21:59:40 client->server adds=0 changes=0 deletes=0 fails=0
24/03/2010 21:59:40 server->client adds=0 changes=0 deletes=0 fails=0
4/03/2010 21:59:26 PING Command Requested24/03/2010 21:59:33 start E-mail sync24/03/2010 21:59:34 client->server adds=0 changes=0 deletes=0 fails=024/03/2010 21:59:34 server->client adds=0 changes=0 deletes=0 fails=024/03/2010 21:59:34 end Email sync24/03/2010 21:59:34 start Sent Items sync24/03/2010 21:59:36 client->server adds=0 changes=0 deletes=0 fails=024/03/2010 21:59:36 server->client adds=0 changes=0 deletes=0 fails=024/03/2010 21:59:36 end User sync24/03/2010 21:59:36 start Calendar sync24/03/2010 21:59:37 client->server adds=0 changes=0 deletes=0 fails=024/03/2010 21:59:37 server->client adds=0 changes=0 deletes=0 fails=024/03/2010 21:59:37 end Calendar sync24/03/2010 21:59:37 start Contacts sync24/03/2010 21:59:38 client->server adds=0 changes=0 deletes=0 fails=024/03/2010 21:59:38 server->client adds=0 changes=0 deletes=0 fails=024/03/2010 21:59:38 end Contacts sync24/03/2010 21:59:38 Starting a New Ping24/03/2010 21:59:39 Server indicates that collection sync is required. After sync restart ping.24/03/2010 21:59:39 start E-mail sync24/03/2010 21:59:40 client->server adds=0 changes=0 deletes=0 fails=024/03/2010 21:59:40 server->client adds=0 changes=0 deletes=0 fails=0

Exchange 2007 Active sync problems.

Similar Messages

Maybe you are looking for