Exchange 2007 OWA with S/MIME installed Context Menu Disspear

Hi Guys,
We are experiencing the following issue with Exchange 2007 SP3 OWA when S/MIME control is installed:
Context Menu and Email Format are grey out
Does anyone know if this behavior is by design??
Best Regards
Federico Giampietri
Federico Giampietri Latamsupport IT Infrastructure Services

Hi,
I tested in my lab, Exchange 2007 SP3. The result is the same with you.
Without the S/MIME
control, Cut, Copy, and Paste from the Context Menu worked as expected and I could change email format . When I installed the
S/MIME
Control, the behavior with the Context Menu was reproducible, and email format is greyed out, but I could use Ctrl +X/C/V to cut, copy and paste.
I searched through internal channel and found this behavior is by design. However, as a workaround for choosing Cut, Copy, or Paste from the Context Menu, we can use Ctrl +X/C/V to cut, copy and paste.
Best regards,
If you have feedback for TechNet Subscriber Support, contact
[email protected]
Belinda Ma
TechNet Community Support

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