Exchange 2007 - User's mailbox disappeared in EMC but they can still send and receive email

We have a user that was complaining about not being in the address book anymore. After I did a little rooting around in management console I noticed that their mailbox was no longer listed under Recipient Configuration -> Mailbox, but what's weirder
is I can do a search and find her listed in the results - at which point I can right-click her name and do everything I normally can with no problem. Listing all of the mailboxes with PS shows her still there too. As far as I know, she is the only user
having this problem.
She can send and receive email just fine, but like I said, she is no longer in the global address list so other users have trouble sending her stuff. At her computer, I tried repairing her email (under account settings) but the process would fail when
searching for her settings. I don't know if this is a stupid thing to add, but I did run Clean-MailboxDatabase on our first storage group to see if her mailbox had been deleted or disconnected or whatnot but nothing is currently showing up in Recipient
Configuration -> Disconnected Mailbox.
Some info on our setup:
Exchange 2007 on Windows Server 2003r2
AD is on Windows Server 2008r2
Her computer is running Outlook 2010
I did restart our Exchange server 2 days ago to update VMWare tools, but no Windows updates were installed. She couldn't tell me exactly when this problem started, but it was more-than-likely in the last couple of days as she was recently married and
I had to change her name in AD and Exchange - so everything was confirmed 100% functioning 2-3 weeks ago.
I'm at a lost for what the issue could be, but then again Exchange isn't exactly my forte, so any help would be much appreciated.

First things first - is her mailbox hidden from address lists? Run
Get-Mailbox <alias> | Fl HiddenFromAddressListsEnabled to find out. It probably isn't, but we need to clear this, just in case.
Now, assuming it is not hidden, have you searched for both her maiden and married names in your directory? Often, when the name on a mailbox is changed, the display name is not - and vice versa. Also, has her email address also changed?
If so, has a secondary proxy address been added to reflect her maiden name? I'd do this, just to be sure things aren't lost that should be delivered to her.
I can't think of anything else obvious right now. After you've checked these things, get back to us with their results.

Similar Messages

Help!!! My text application on Blackberry Torch 9800 disappeared!!! I can't send and receive texts :-(

Hi everyone,
I need your help!!!
The application to send and receive text does not appear on my phone Blackberry 9800 anymore... So, I can't send and receive texts...
I tried lots of things but the problem is still existing.
I have one error message everytime I turn on and reset the phone: "Uncaught exception: Index 14 >= 14" !!!
Any idea of what to do???
Thanks
Rachel

Hi and Welcome to the Community!!
There's pretty much no diagnosing those -- they are the equivalent of the random errors in Windows for which tracing the root cause is fruitless. Basically, these are the last out in the programming code -- some event occurred for which there is no handler in the code. The fix is a code update that handles the event...but, again, knowing what the event is is pretty much impossible. So, there are a few things to try:
Sometimes, the code simply becomes corrupt and needs to be refreshed -- just like a reboot:
Anytime random strange behavior or sluggishness creeps in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
If it won't boot up cleanly, then you may need to try Safe Mode:
KB17877 How to start a BlackBerry smartphone in safe mode
There might be an updated code set from the carrier -- check them via this portal:
http://na.blackberry.com/eng/support/downloads/download_sites.jsp
The toughest possible cause is a badly behaving app. To find it, there are a couple of options. One is to see if you can read the log file:
Go to the home screen. Hold down the "alt" key and type 'lglg'. (You will not see anything while you type).This will bring up the log file. Scroll down (probably many pages) untill you see a line that says 'uncaught execption'. Click on this line. The name of the app will be in the info. Alternative methods for bringing up the logs are in this KB:
KB05349How to enable, access, and extract the event logs on a BlackBerry smartphone
The other method is to remove apps one at a time, waiting a while in between (I usually recommend a week), until the problem ceases...thereby discovering the offending app. Still another method is to reload the BB OS cleanly, leaving some time between adding other apps onto the BB so as to be able to determine exactly which one is the cause.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Problems sending and receiving emails using exchange when on wifi - OK when using Sim Card

I've an iphone 4S using Exchange to link up with company server, this works fine when using 3G - phone's Sim Card. But when I join a wifi network I can no longer send and receive emails until I disconnect from the wifi network.
Has anybody any ideas?

Hi Derick,
you need to make sure the following is met:
1- router is correclt setup and antennas are plugged
2- users are withint good range from the router
3- use a good channel for the router, one of either 1, 6 or 11. try to figure out which is the best channel to choose using a freeware site survey tool.
4- ssid configuration doesn´t involve eap and session timeouts.
if you have doubts, let me know
cheers
Serge

Exchange 2010 can't send or receive email with attachments.

Hello,
We have an Exchange 2010 server, running under Windows 2008R2. Both the server and Exchange are current for Windows and Exchange updates. Exchange is on SP3 installed about a month ago with no errors reported in the event logs.
The problem is that attachments over about 1 MB do not send or receive and no error message is returned. If I send an email message with a 3 MB attachment to myself, it reports as sent in Outlook. On the Exchange server the message queue shows nothing in
the queue. I try to use Exchange mail flow tracking tool and it hangs when selecting “messages received from” option. I gave up waiting after 5 minutes for the display to populate.
As the server is set attachments should be able to send and receive up to 20 MB.
I checked and verified all settings I could find related to this. I checked with the Exchange Management Console per the following article:
http://www.msexchange.org/articles-tutorials/exchange-server-2010/management-administration/managing-limits-exchange-server-2010-part1.html
I also checked using the Exchange Power Shell using the following article:
http://eightwone.com/2010/09/29/exchange-message-size-limits/
Both show that all settings are suitable. Details are below
I would appreciate feedback on this problem.
Thank you!
Details from the articles noted above:
First test was to attach a 3 mb text file in Outlook sent from my in house account to my in house account. After 5 minutes the test message was not received nor was there an error message returned.
Checked The Exchange server mail queue and there was nothing in the queue. Checked the Exchange mail flow tracking tool and it hung when selecting “messages received from” option.
Reviewed and verified settings per the following 2 articles:
Article #1
http://www.msexchange.org/articles-tutorials/exchange-server-2010/management-administration/managing-limits-exchange-server-2010-part1.html
Organization Configuration>Hub Transport>General Settings>Global Settings>Transport Settings set to max receive size (KB) = 20480
Settings set to max send size (KB) = 20480
Organization Configuration> Hub Transport> Send Connectors tab.
Maximum message size (KB) set to 20480
Exchange Management Console> Server Configuration> Hub Transport> and then on the right side, select the desired server.
A list of all Receive Connectors will be shown below
There are 3 receive Connectors
#1) named Client XXXXXXXXXX
Maximum message size (KB) set to 20480
#2) named Default XXXXXXXXXX
Maximum message size (KB) set to 20480
#3) named relay
Maximum message size (KB) set to 20480
Use Exchange Management Shell to check settings
#1) Get-ADSite
Returns:
Name                           HubSiteEnabled
Default-First-Site-Name        False
#2) Get-ADSiteLink
Name                      ADCost     ExchangeCost    Sites
DEFAULTIPSITELINK         100                        {xxxx.local/Configuration/Si...
#3) Get-ADSiteLink | select Max*
MaxMessageSize
unlimited
Exchange Management Console>Expand Organization Configuration>Click on Hub Transport item>Click on Transport Rules tab
No rules
Article #2
http://eightwone.com/2010/09/29/exchange-message-size-limits/
COMMAND: Get –TransportConfig
results:
ClearCategories                     : True
ConvertDisclaimerWrapperToEml       : False
DSNConversionMode                   : UseExchangeDSNs
ExternalDelayDsnEnabled             : True
ExternalDsnDefaultLanguage          :
ExternalDsnLanguageDetectionEnabled : True
ExternalDsnMaxMessageAttachSize     : 10 MB (10,485,760 bytes)
ExternalDsnReportingAuthority       :
ExternalDsnSendHtml                 : True
ExternalPostmasterAddress           :
GenerateCopyOfDSNFor                : {}
HygieneSuite                        : Standard
InternalDelayDsnEnabled             : True
InternalDsnDefaultLanguage          :
InternalDsnLanguageDetectionEnabled : True
InternalDsnMaxMessageAttachSize     : 10 MB (10,485,760 bytes)
InternalDsnReportingAuthority       :
InternalDsnSendHtml                 : True
InternalSMTPServers                 : {}
JournalingReportNdrTo               : <>
LegacyJournalingMigrationEnabled    : False
MaxDumpsterSizePerDatabase          : 18 MB (18,874,368 bytes)
MaxDumpsterTime                     : 7.00:00:00
MaxReceiveSize                      : 20 MB (20,971,520 bytes)
MaxRecipientEnvelopeLimit           : 500
MaxSendSize                         : 20 MB (20,971,520 bytes)
MigrationEnabled                    : False
OpenDomainRoutingEnabled            : False
Rfc2231EncodingEnabled              : False
ShadowHeartbeatRetryCount           : 12
ShadowHeartbeatTimeoutInterval      : 00:15:00
ShadowMessageAutoDiscardInterval    : 2.00:00:00
ShadowRedundancyEnabled             : True
SupervisionTags                     : {Reject, Allow}
TLSReceiveDomainSecureList          : {}
TLSSendDomainSecureList             : {}
VerifySecureSubmitEnabled           : False
VoicemailJournalingEnabled          : True
HeaderPromotionModeSetting          : NoCreate
Xexch50Enabled                      : True
COMMAND:
Set-TransportConfig –MaxReceiveSize 20MB –MaxSendSize 20MB
C:\Windows\system32>Set-TransportConfig -MaxReceiveSize 20MB -MaxSendSize 20MB
WARNING: The command completed successfully but no settings of 'Transport Settings' have been modified.
COMMAND:
Get-SendConnector
Identity                                AddressSpaces
Enabled
Internet                                {SMTP:*;1}
True
COMMAND:
Set-SendConnector -Identity Internet -MaxMessageSize 20MB
WARNING: The command completed successfully but no settings of 'Internet' have been modified.
COMMAND:
Get-ReceiveConnector
Identity                                Bindings                                Enabled
XXXXXXXXXX\Default XXXXXXXXXX           {0.0.0.0:25}
True
XXXXXXXXXX \Client XXXXXXXXXX     {:::587, 0.0.0.0:587}                   True
XXXXXXXXXX \relay                        {0.0.0.0:25}
True
COMMAND:
Get-ReceiveConnector | fl Identity,MaxMessageSize
Identity       : XXXXXXXXXX \Default XXXXXXXXXX
MaxMessageSize : 20 MB (20,971,520 bytes)
Identity       : XXXXXXXXXX \Client XXXXXXXXXX
MaxMessageSize : 20 MB (20,971,520 bytes)
Identity       : XXXXXXXXXX \relay
MaxMessageSize : 20 MB (20,971,520 bytes)
COMMAND:
Get-AdSiteLink | fl Name,*max*
Name           : DEFAULTIPSITELINK
MaxMessageSize : unlimited
COMMAND:
Get-RoutingGroupConnector <ConnectorID> | FL Name, *Max*
No routing group connectors are installed
Individual
Recipient Configuration > Mailbox>Properties of the User> Activate tab Mail Flow Settings> Properties>Message Size Restrictions settings:
Set to 20480 for send and receive for all.
Re-tested and had the same problem.
Post on Technet.

ExchangeITPro,
Thank you for your reply.
>what SP are you at?
As noted in the first paragraph: "We have an Exchange 2010 server, running under Windows 2008R2. Both
the server and Exchange are current for Windows and Exchange updates. Exchange is on SP3 installed about a month ago with no errors reported in the event logs."
>try restarting the transport services.
Done previously as well as the entire server. No change.

Not receiving texts from iPhone contacts when I'm not connected to wifi or cell data. I can't send and receive regular SMS texts with non iMessage users but iMessage users message are not being converted to text when I don't have internet connect

I can send and receive to any non iPhone user. I can send a message as a text to an iPhone user but if I'm not connected to cellular data or wifi I do not receive messages from iPhone contacts. From what I understand these message should automatically send to me as texts instead of iMessages but since the update it's not functioning properly. Please help. I've tried turning iMessage off and I still don't receive the messages until after I reconnect to wifi.

I have the same problem! Before the upgrade, if I wasn't connected to the internet, any messages sent to me from an iphone would convert automatically to a text message. I have payg tarriff, so I turn cell data off, as it costs too much to use it. I have wifi at home and work, but if I'm out and about, I don't receive texts from iphone users until I'm on wifi. I get them ok from non iphone users. There was never any problem until ios7

Can't Send or Receive Email from Exchange behind ASA 5510 with CSC SSM

We are upgrading from a Pix 515e to a ASA 5510 with CSC SSM. We cannot send outbound email or receive any email from the outside world. I have placed a call with Cisco Support with no luck. Here is a copy of my config: Any Help would be appreciated.
show config
: Saved
: Written by enable_15 at 07:17:44.760 CST Wed Jan 18 2012
ASA Version 8.4(3)
names
interface Ethernet0/0
nameif outside
security-level 0
ip address 216.XXX.XXX.XXX 255.XXX.XXX.XXX
interface Ethernet0/1
nameif inside
security-level 100
ip address 192.168.0.5 255.255.255.0
interface Ethernet0/2
shutdown
no nameif
no security-level
<--- More --->
no ip address
interface Ethernet0/3
shutdown
no nameif
no security-level
no ip address
interface Management0/0
shutdown
nameif management
security-level 100
no ip address
management-only
boot system disk0:/asa843-k8.bin
ftp mode passive
clock timezone CST -6
clock summer-time CDT recurring
object network obj-192.168.5.0
subnet 192.168.5.0 255.255.255.0
object network obj-192.168.0.0
subnet 192.168.0.0 255.255.255.0
<--- More --->
object network obj-192.168.9.2
host 192.168.9.2
object network obj-192.168.1.65
host 192.168.1.65
object network obj-192.168.1.0
subnet 192.168.1.0 255.255.255.0
object network obj-192.168.2.0
subnet 192.168.2.0 255.255.255.0
object network obj-192.168.3.0
subnet 192.168.3.0 255.255.255.0
object network obj-192.168.6.0
subnet 192.168.6.0 255.255.255.0
object network obj-192.168.8.0
subnet 192.168.8.0 255.255.255.0
object-group service DM_INLINE_TCP_1 tcp
port-object eq ftp
port-object eq www
port-object eq pop3
port-object eq smtp
object-group network Red-Condor
description Email Filtering
network-object host 66.234.112.69
network-object host 66.234.112.89
object-group service NetLink tcp
<--- More --->
port-object eq 36001
object-group network AECSouth
network-object 192.168.11.0 255.255.255.0
object-group service Email_Filter tcp-udp
port-object eq 389
object-group protocol TCPUDP
protocol-object udp
protocol-object tcp
object-group service DM_INLINE_TCP_0 tcp
group-object Email_Filter
port-object eq pop3
port-object eq smtp
object-group network Exchange-Server
description Exchange Server
network-object host 192.168.1.65
access-list global_mpc extended permit tcp any any object-group DM_INLINE_TCP_1
access-list outside_access extended permit tcp any object obj-192.168.9.2
access-list outside_access extended permit icmp any any
access-list outside_access extended permit tcp any object-group Exchange-Server eq https
access-list outside_access extended permit tcp object-group Red-Condor object-group Exchange-Server eq smtp
access-list outside_access extended permit tcp object-group Red-Condor object-group Exchange-Server eq pop3
access-list outside_access extended permit object-group TCPUDP object-group Red-Condor object-group Exchange-Server object-group Email_Filter
access-list inside_access_in extended permit ip any any
access-list inside_access_in extended permit icmp any any
<--- More --->
pager lines 24
logging enable
logging console debugging
logging asdm informational
mtu outside 1500
mtu inside 1500
mtu management 1500
ip local pool vpnpool 192.168.5.1-192.168.5.254 mask 255.255.255.0
icmp unreachable rate-limit 1 burst-size 1
icmp permit any outside
icmp permit any inside
asdm image disk0:/asdm-647.bin
no asdm history enable
arp timeout 14400
object network obj-192.168.9.2
nat (inside,outside) static 216.XXX.XXX.XXX no-proxy-arp
object network obj-192.168.1.65
nat (inside,outside) static 216.XXX.XXX.XXX no-proxy-arp
object network obj-192.168.1.0
nat (inside,outside) dynamic interface
object network obj-192.168.2.0
nat (inside,outside) dynamic interface
object network obj-192.168.3.0
<--- More --->
nat (inside,outside) dynamic interface
object network obj-192.168.6.0
nat (inside,outside) dynamic interface
object network obj-192.168.8.0
nat (inside,outside) dynamic interface
access-group outside_access in interface outside
access-group inside_access_in in interface inside
route outside 0.0.0.0 0.0.0.0 216.XXX.XXX.XXX 1
route inside 192.168.0.0 255.255.0.0 192.168.0.1 1
timeout xlate 3:00:00
timeout pat-xlate 0:00:30
timeout conn 1:00:00 half-closed 0:10:00 udp 0:02:00 icmp 0:00:02
timeout sunrpc 0:10:00 h323 0:05:00 h225 1:00:00 mgcp 0:05:00 mgcp-pat 0:05:00
timeout sip 0:30:00 sip_media 0:02:00 sip-invite 0:03:00 sip-disconnect 0:02:00
timeout sip-provisional-media 0:02:00 uauth 0:05:00 absolute
timeout tcp-proxy-reassembly 0:01:00
timeout floating-conn 0:00:00
dynamic-access-policy-record DfltAccessPolicy
aaa-server isaconn protocol radius
aaa-server isaconn (inside) host 192.168.1.9
timeout 5
key XXXXXXX
user-identity default-domain LOCAL
aaa authentication ssh console LOCAL
<--- More --->
http server enable
http 192.168.0.0 255.255.0.0 inside
no snmp-server location
no snmp-server contact
snmp-server enable traps snmp authentication linkup linkdown coldstart
crypto ipsec ikev1 transform-set ESP-AES-256-MD5 esp-aes-256 esp-md5-hmac
crypto ipsec ikev1 transform-set ESP-DES-SHA esp-des esp-sha-hmac
crypto ipsec ikev1 transform-set ESP-DES-MD5 esp-des esp-md5-hmac
crypto ipsec ikev1 transform-set ESP-AES-192-MD5 esp-aes-192 esp-md5-hmac
crypto ipsec ikev1 transform-set ESP-3DES-MD5 esp-3des esp-md5-hmac
crypto ipsec ikev1 transform-set ESP-AES-256-SHA esp-aes-256 esp-sha-hmac
crypto ipsec ikev1 transform-set ESP-AES-128-SHA esp-aes esp-sha-hmac
crypto ipsec ikev1 transform-set ESP-AES-192-SHA esp-aes-192 esp-sha-hmac
crypto ipsec ikev1 transform-set ESP-AES-128-MD5 esp-aes esp-md5-hmac
crypto ipsec ikev1 transform-set ESP-3DES-SHA esp-3des esp-sha-hmac
crypto ipsec ikev1 transform-set AEC esp-des esp-md5-hmac
crypto dynamic-map SYSTEM_DEFAULT_CRYPTO_MAP 65535 set pfs group1
crypto dynamic-map SYSTEM_DEFAULT_CRYPTO_MAP 65535 set ikev1 transform-set ESP-AES-128-SHA ESP-AES-128-MD5 ESP-AES-192-SHA ESP-AES-192-MD5 ESP-AES-256-SHA ESP-AES-256-MD5 ESP-3DES-SHA ESP-3DES-MD5 ESP-DES-SHA ESP-DES-MD5
crypto map outside_map 65535 ipsec-isakmp dynamic SYSTEM_DEFAULT_CRYPTO_MAP
crypto map outside_map interface outside
crypto ca trustpoint _SmartCallHome_ServerCA
crl configure
crypto ca server
shutdown
<--- More --->
smtp from-address [email protected]
crypto ca certificate chain _SmartCallHome_ServerCA
certificate
quit
crypto ikev1 enable outside
crypto ikev1 policy 10
authentication pre-share
encryption 3des
hash sha
group 2
lifetime 86400
telnet 192.168.0.0 255.255.0.0 inside
telnet timeout 5
ssh 192.168.0.0 255.255.0.0 inside
ssh timeout 5
console timeout 0
management-access inside
threat-detection basic-threat
threat-detection statistics access-list
no threat-detection statistics tcp-intercept
ntp server 208.66.175.36 source outside prefer
webvpn
username cisco password 3USUcOPFUiMCO4Jk encrypted privilege 15
<--- More --->
class-map global-class
match access-list global_mpc
class-map inspection_default
match default-inspection-traffic
policy-map type inspect dns preset_dns_map
parameters
message-length maximum client auto
message-length maximum 512
policy-map global_policy
class inspection_default
inspect dns preset_dns_map
inspect ftp
inspect h323 h225
inspect h323 ras
inspect rsh
inspect rtsp
inspect esmtp
inspect sqlnet
inspect skinny
inspect sunrpc
inspect xdmcp
inspect sip
<--- More --->
inspect netbios
inspect tftp
inspect ip-options
class global-class
csc fail-close
service-policy global_policy global
prompt hostname context
call-home reporting anonymous

Hello Scott,
So Exchange server ip is obj-192.168.1.65 natted to 216.x.x.x
object network obj-192.168.1.65
"nat (inside,outside) static 216.XXX.XXX.XXX no-proxy-arp"
The ACL says
access-list outside_access extended permit tcp object-group Red-Condor object-group Exchange-Server eq smtp
access-list outside_access extended permit tcp object-group Red-Condor object-group Exchange-Server eq pop3
From witch ip addresses are you trying to send traffic to the exchange server?
Please do a packet-tracer and give us the output
packet-tracer input outside tcp x.x.x.x( Outside host ip) 1025 216.x.x.x.x 25
Regards,
Julio
Rate helpful posts!!!

Can't send and receive icloud email. Mountain Lion user. Please help.

Using OS X Mountain Lion. Can't receive and send mails in icloud. please help. Thank you.

After my post, suddenly and unexpected, i was able to send and receive messages. So posting in this community helps

How can I send and forward emails on my iPhone5 now that Hotmail has changed to outlook/exchange?

Hope someone else out there is having the same problem! I can do everything on my iPad, just like before, but I only see and can delete emails on my iPhone. There is no toolbar or anything else to work with. I have deleted the acct. and reinstalled several times, but it's still the same issue. Help....

re: supplied image of 2014.sbd file
Yes the files (no extension) these are mbox files and have different sizes so they must contain emails.
I also notice that all the '''.msf '''files are a different date and firefox files instead of text file that look same as the mbox file.
In your Profile folder, Mail, Local folders - Locate the file you showed us in the image.
Close Thunderbird now - this is important.
Delete all the files that show a .msf extension.
Restart Thunderbird.

Exchange 2007 SP1 don't send or receive emails after main DC shutdown

I have two DC (DC1 and DC2), both of them GC and DNS.
After shutting down DC1 (with all the roles instaled), Exchange 2007 stops to sending and receive emails, but Outlook clients can process the request of sending emails (like it has been sent) and "Connected To Exchange" is showed correctly.
If I switch on again DC1, the pending messages are sent and received (internal or external).
I thought that making GC also the DC2, Exchange could work in the same manner in a DC1 failover scenario.
Maybe any kind of info in Exchange for main DC is cached and needs to be updated or so?
Thanks in advance

Hi,
DC and GC hard failures are generally handled seamlessly by DSAccess if other servers are available. However, GC failures can impact Outlook clients harshly depending on the version of Outlook being used. Worst case scenario is that Outlook ‘hangs’ and the
user must restart. The exception is Outlook XP (Outlook 2002) which can automatically reconnect to a new GC without a restart.
More details about Exchange 2007 Disaster Recovery:
https://technet.microsoft.com/en-us/library/aa998848(v=exchg.80).aspx
Thanks
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
Allen Wang
TechNet Community Support

Mailbox store prohibit send and receive limits not working

Hi,
Exchange 2010 SP3
Database management Quota is:
issue warning at 1800 MB checked
prohibit send at 2048 MB checked
prohibit Send and Receive Unchecked and there is nothing in there.
Warning message interval (Run Daily at 1:00 AM)
Users:
Use Mailbox Database Defaults is checked
What is happening:
The mailbox for individual users are exceeding their send quota and they can still send emails outbound and within the organization. They do not get a bounce back email message at all.
Help
Alexis

Hi
For one of the users that have exceeded their quota can you run this command:
Get-MailboxStatistics username | select displayname,storagelimitstatus,totalitemsize
Reply with the result.
Steve

Exchange server 2013 mail send and received problem

Hi Support,
I have Install Exchange server 2013 and create mail box and local send received locally but days back i have not able to mail send and received. what setting are required for user mail send and received locally. and how to create mx and txt record for my
domain.

Hi,
According to your description, I know that the Exchange server can send/receive internally at beginning, however doesn’t work now. Please correct me if there is anything misunderstand.
Great checklist from S.Nithyanandham. Additionally, how about sending/receiving via OWA? And any error messages when can’t send and receive?
Please make sure the Message Tracking has been enabled and run following command to output track log and check detail information:
Get-MessageTrackingLog |FL > "c:\Track Search.txt"
For more information about Message Tracking logs, please refer to below article:
http://technet.microsoft.com/en-us/library/bb124926
If you want to communicate externally, you need to contact ISP to register DNS MX record.
Best Regards,
Allen Wang

Microsoft Exchange is not updating local Outlook - Send and Receive issues.

Hi everyone,
Our office has just moved to using Office 365 business edition where we are sending and receiving emails via Microsoft Online Exchange.
It has been running for 3 days so far and we do love the product however we are having a major issue at the moment and that is our local outlook 2010 and 2013 folders are not constantly synching with the exchange. We are finding that it can be hours
before emails push through to our inbox and we will receive 20 emails all at once. It is also occuring when we send emails, they will sit in the Outbox and the only way it seems to get them to send or receive is to close Outlook and re-open the program.
We also find that sometimes when we are out of the office and using the 'Outlook Web App' that emails we send to clients via here and not always synching with the local Outlook its a bit of a mess really. This is not great as we are a legal office
and need to attend to emails urgently at times and must have all emails arrive locally.
Can anyone shed some light on how this matter can be fixed urgently?
Thanks
Lisa

Hi,
As far as I know, for the sync issue in the on-premise Exchange server environment, we can check if we have selected the option ”send immediately when connected”:
Outlook 2013: file>options>advanced> send and receive> send immediately when connected
However, since your server is Exchange online, I recommend you ask for more professional help on our Exchange online forum:
http://social.technet.microsoft.com/Forums/msonline/en-US/home?forum=onlineservicesexchange
Thanks,
Angela Shi
TechNet Community Support

Exchange 2007 servers reports mailbox size full, but mailbox shows empty in OWA or Outlook.

When the users log into their mailboxes in OWA or Outlook get this warning: "You have exceeded your limit quota and can not send or receive mail" but really they have the mailbox empty, there's nothing in calendar, folders or deleted items.
I ran this command Get-MailboxStatistics and the mailbox reports for example 500 MB.
I deleted the deleted items and I configured deleted items retention to 0 days to ensure that it wasn't the problem, but the servers still reporting the same mailbox size (500 MB).
This happen to some mailboxes, not all
Please help, what can I do?

1. How many Exchange 2007 servers do you have?
2. What service pack and rollups are installed on the Exchange 2007 server(s)?
3. If you have more than one server, are you using any form of replication: LCR, SCR, CCR... etc. ?
4. What 3rd party software is installed on the Exchange 2007 server(s)? For example, antivirus, archiving, etc.
5. Can you confirm that this happens in OWA as well? I see you mentioned OWA but I've just glanced at another problem with incorrect folder size being indicated in Outlook and it apparently had to do with the .OST file. Of course, if the problem occurs with
OWA as well, then the OST file would not come into play. Sorry to insist on that but I'm trying to rule some things out, if possible (like 3rd party apps, maybe something with replication, maybe a problem that was corrected in a service pack or rollup).
Please mark as helpful if you find my contribution useful or as an answer if it does answer your question. That will encourage me - and others - to take time out to help you.

User gets Mailbox almost full message but the Exchange malibox is not close to full

We are running Exchange 2010 and Unity 7.0. User always get that his exchange mailbox is almos full and it very close to empty. I can NOT clear this message. I have deleted the user from unity and it still is happening.

Hi Rick,
Please check the Storage limit policies against the mailbox.
On the Cisco Unity server, select Start > Programs > Microsoft Exchange >
System Manager.
Expand the servers group.
Expand your Unity server.
Expand first storage group.
Right-click on mailbox store and select Properties.
Click the Limits tab and set a value for these fields:
Issue warning at (KB)
Prohibit send at (KB)
Prohibit send and receive at (KB)
Click OK to save the changes.
You can disable this warning (not really recommended):
Go to your Unity server desktop > open the "Unity Tools Depot" >
expand the "Administration Tools" folder > double-click on the
"Advanced Settings Tool" and set to 0 the following attributes:
"Conversation - Full Mailbox Check Feature"
"Conversation - Full Mailbox Check Prompt"
Then reboot the Unity server.
Yu can refer to this TAC Case Collection:
https://supportforums.cisco.com/docs/DOC-4242
Regards,
Tere.
If you find this post helpful, please rate!

I want to receive all emails a specific user sends and receives

Hello,
I am a SysAdmin of a medium-sized company, and for different reasons, I would like to configure/implement what the title says.
I would like to receive all the emails a specific user sends and receives without him noticing (even the ones he is CC'ed).
Is this possible? If so, how can I do it?
Note: we are running Exchange 2010.
Thanks in advance.

Note that the CAL requirement is stated clearly in the link I sent:
Standard journaling Standard journaling is configured on a mailbox database. It enables the Journaling agent to journal all messages sent to and from mailboxes located on a specific mailbox database. To journal all messages
to and from all recipients and senders, you must configure journaling on all mailbox databases on all Mailbox servers in the organization.
Premium journaling Premium journaling enables the Journaling agent to perform more granular journaling by using journal rules. Instead of journaling all mailboxes residing on a mailbox database, you can configure journal
rules to match your organization's needs by journaling individual recipients or members of distribution groups.
You must have an Exchange Enterprise client access license (CAL) to use premium journaling.

Exchange 2007 - User's mailbox disappeared in EMC but they can still send and receive email

Similar Messages

Maybe you are looking for