Exchange 2010 and iphone calendar sync issues

Hey,
I know this question has been asked plenty of times before and just need a straight resolution. We have just migrated our environment to Exchange 2010 and the major issue is that when an event is created in Outlook 2011 it is not always showing up on their iphone and also vis versa. Is their a resolution to this problem so I can implement it in an emergency change. Thank you for all your help!

Here let me explain the scenario again any user who logs in to exchange from outlook working fine password not expired and he has iphone active sync working no issues , now while all devices are working when he starts his ipad after a week or so when he
opens his email on ipad it prompts the password on ipad and same time on iPhone , he does not want to enter the password and wants a technical justification , I told the user something to do with Exchange 2010 sp2 and ios 7 ,but that is invalid justification
. if you have any other valid justification please let me know. or a solution to this issue. user wants to login without any password prompt while the password is saved in device and not expired , is there any feature in Exchange 2010 sp2 that would recognize
how many days device has not logged it and would force to enter the password.

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