Exchange 2010 and Outlook 2010 Offline Address Book Download

Hi All,
Strange problem that I can't seem to get to the bottom of.
On a couple of users, about 10/100, can't seem to download the Offline Address Book. When they do a manual Download Address Book through Send/Receive Group, the progress window will remain at about 5% and the status will show "Copying Offline Address Book
Template File". If I leave the window, it will be the same for a couple of hours without erroring out.
We have a casarray set up, forced the ports to 59595 and 59596 for the address book as mentioned the guide. We are not doing SSL redirect on the Virtual Directory. Test-AutoConfiguration from Outlook returns the correct entries. Works for most users but
not all.
On the users that do not work, I've tried deleting the users profile, deleting the Outlook Directory under AppData. Sometimes, magically (for a lack of a better word), if I check the Offline Address Book Directory a few days later, there are files there.
If I then do a manual Download, same thing, the progress bar will be stuck.
Puzzling as I'm not quite sure what else to check.
All clients are on Windows 7 and Outlook 2010.
Any ideas?
Thanks,
Dave K

I also used your recipe --disconnect the wireless mouse-- and the OAB update worked right away.
     (It is not a Microsoft mouse.   )
Thanks for the information.
I have been trying to find information on non-HID.
If you have any quick tips or a pointer to info about this, I wanted to get a better understanding of this topic.
Does this "wireless" for the mouse use the same "wireless" for the laptop regular network access via WiFi ?
(We had some evidence that when the laptop did not use the wireless mouse the OAB worked OK and/or when the laptop was running only on WiFi the OAB worked OK.    Not sure if this is all the same root cause.)
Also, does anyone know if this is something that Microsoft will fix at some point ?
We are trying to determine if "few or many" people here might be having OAB failures and have not reported it.
Thanks again.
keywords ---- Outlook 2010 Offline Addrress Book update OAB Exchange 2007 cache mode wireless mouse Windows 7 W7 hung manual OAB update scheduled / automatic OAB update
==

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Hi,
Before going further, would you please let me confirm whether all users (with all Outlook) encounter this same
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à
Im having issues on SBS 2008 with exchange 2007 and outlook 2010.
Would you please let me confirm whether installed Exchange Server 2007 SP2 (or SP3)? Did you install all necessary
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Please type
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RE-created the account on the S4 - only need the email and password, as it finds the server and sets itself up automatically (I guess it did that previously).
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cheers

Error synchronizing folder [8004010F-501-8004010F-0] - Exchange 2010 and Outlook 2010, multiple users get dozens of these per day

15:27:30 Synchronizer Version 14.0.6025
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15:27:30
[8004010F-501-8004010F-0]
15:27:30
The client operation failed.
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Microsoft Exchange Information Store
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kbj

Hi,
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Best Regards!

Mouse not working in Word 2010 and Outlook 2010

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My setup is: Windows 7 Ultimate x64, Office pro 2010
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driving me crazy.
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Søren B

I have the same problem (Win 7, Office 2010).
Deleted the DATA folder. The mouse works a very short time before the problem reappears.
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I have done all available updates for both Windows and Office.
I have the exact same problem. I have also noticed that some of the keys do not function the same either. For instance I will get a " instead of an
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Lync 2010 and Outlook 2010 cannot save conversation history

I have a user that is having issues saving their conversations to Outlook 2010. It is isolated to 1 user and follows that user no matter what machine they log into. They have the feature turned on to save their conversations to outlook and i even see the
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Hi,
Lync client save the conversation history to outlook through EWS, If the EWS is not possible it will go through MAPI. So please check the user's lync client Configuration Information, make sure the EWS deploy is OK and you can find the EWS URI.
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Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

Exchange 2010 - Offline Address Book and Global Address List Issue!

I don't think I'm going crazy but cant find out why this is happening?
When I search the Address book in cached mode (OAB) in outlook for "Jackie W"
I get a number of users which include "Jackie W***"
but some are "Jackie K***" or "Jackie B***"
but their Office is set to "Westminster"
But this is the strange part when I search on the address book with Cached mode disabled (GAL) I only get users with Surnames begging with
"W" so only "Jackie W***" show up and if I just type in "Westminster" I get users form that location! but not a mix like on the OAB! Also when using the OAB if I type
"Jackie West" it brings up the Jackie from Westminster but this dose not happen when using the GAL because there is no
"Jackie West" in the Address book?
To my knowledge the OAB is just a Copy of the GAL that updates every 24 hours, and should be the same (give or take a few starters and leavers in the last 24 hours) and should pull up the same information when searching is this correct or am I going crazy!
:D
Technical Beta Tester || Matthew John Earley BSc (hons) || www.o0MattE0o.myby.co.uk

Hi MattE,
Does it happen for each Outlook profile you have, from every user account which is on Cached Mode.
A.If not then I believe OAB copy is either corrupted or Out of date.
Checking it on OWA would confirm the actual GAL data.(Similar to Online Exchange)
Client side update runs by default at Startup and every 24hrs , if skipped it will wait for next day or manual update.
1.In Outlook 2010, select the File tab in the upper left corner, then Download Address Book from the Account Settings drop down menu.
Outlook 2007 users should select Tools from Outlooks uppermost menu, then Send/Receive and Download Address Book from the Tools drop down menus.
2.The Offline Address Book window will appear. Make sure the following options are selected:
##De-check the Download changes since last Send/Receive option
##Make sure Full Details is selected
##Make sure the \Global Address List is selected from the Choose address book drop down menu
Q: How frequently is the offline address book updated on the Outlook client?
A: If left constantly running, Outlook in cached mode automatically updates the offline address book on the client every 24 hours. The 24-hour time period is measured from the time that the offline address book was last downloaded successfully. For example, if you complete an offline address book download at 09:00 today, Outlook will start the offline address book download the next day at approximately 09:00. Therefore, different people will receive updates at different, random times.
Note The default setting on the Exchange computer is to generate an offline address book differential file every morning at 04:00. For a change that is made in Active Directory to reach the client computer, the following events must occur:•The change must be picked up by the Exchange computer that generates the offline address book files. This can take several hours. At worst, it can take 24 hours. This variable will be referred to as "x."
•The Outlook clients must download the offline address book updates every 24 hours. This update can take several hours. At worst, it can take 24 hours. This variable will be referred to as "y."
The update reaches the client machines x+y hours later. It would be rare for a client to ever experience a 48-hour delay or more unless there were some Active Directory or public folder replication issues.
B.If yes, then there is a issue with OAB generation, that needs further troubleshooting depending on the distribution structure used Public Folder based or EWS.
• Try following:
EMC > Organization configuration > Mailbox > Offline address book.
Then right click on "Default offline addressbook" and select properies.
Click on "Distribution" tab, and untick "Enable public folder distribution". Click "Apply" and "OK"
Update the Address Book. Let replication finish.
Now go back to same location and tick "Enable public folder distribution" back again. Click "Apply" and "OK".
Here is a old times article I like:
Offline Address List Generation Overview
http://blogs.msdn.com/b/dgoldman/archive/2005/03/31/overview-of-the-oabgen-process.aspx
One More Old but relevant:
Administering the offline address book in Outlook
http://support.microsoft.com/kb/841273
Regards,
Satyajit
Please “Vote As Helpful”
if you find my contribution useful or “Mark As Answer” if it does answer your question. That will encourage me - and others - to take time out to help you.

Create Offline Address Book using powershell - PublicFolderDistributionEnabled not found

We are using the following commands to create a new Offline Address book using powershell. The command New-OfflineAddressBook runs successfully and creates an Offline Address Book. However when we try to set the value of PublicFolderDistributionEnabled property
using Set-OfflineAddressBook we get the following exception
Remote Exception: A parameter cannot be found that matches parameter name 'PublicFolderDistributionEnabled'
try
using (Runspace runSpace = OpenRunspace())
// Create offline address book command
var command = new Command("New-OfflineAddressBook");
command.Parameters.Add("Name", name);
command.Parameters.Add("AddressLists", addressListName);
command.Parameters.Add("VirtualDirectories", OABServer);
// Execute command
if ((res = ExecuteShellCommand(runSpace, command)) == false)
return false;
// Set offline address book command
var command1 = new Command("Set-OfflineAddressBook");
command1.Parameters.Add("Identity", name);
command1.Parameters.Add("PublicFolderDistributionEnabled", publicFolderEnabled);
command1.Parameters.Add("Confirm", new SwitchParameter(false));
// Execute command
if ((res = ExecuteShellCommand(runSpace, command1)) == false)
DeleteOfflineAddressBook(name);
return false;
catch (Exception ex)
DeleteOfflineAddressBook(name);
throw;

If your Exchange version is 2013 it supports only the web distribution method.
Please follow this to create OAB in Exchange2013
http://blogs.technet.com/b/exchange/archive/2013/01/14/managing-oab-in-exchange-server-2013.aspx
Please check this for the details of OAB in Exchange2013
http://blogs.technet.com/b/exchange/archive/2012/10/26/oab-in-exchange-server-2013.aspx
If it Exchange2010 please check
this
Thanks, MAS
Please mark as helpful if you find my comment helpful or as an answer if it does answer your question. That will encourage me - and others - to take time out to help you.

Outlook 2013 Not Responding and Offline Address Book Issues with Office 365

Around 3 months ago I setup a small business with Office 365 for email. They have 10 PCs, all running newly installed Windows 7 Professional 64-bit, eight with Office 2013 and two with Office 2010. All are connected to a local domain (Server Essentials
2012) with a single internet connection through a new TP-LINK router. Each user logs into their own PC only.
The network runs perfectly, internet connection is good but there seems to be RANDOM, INTERMITTENT issues with email not being SENT from Outlook every so often. Email will sit in the outbox for up to an hour sometimes before, eventually, being sent. Incoming
email seems ok, although this is more difficult to tell. At others times, email will be sent instantly - the size of the message and any attachments makes no difference.
The issue has happened at some point on every one of the PCs but no particular PC/user seems worse than any other. When email is stuck on one user's PC it can still be sent ok by other users at the same time - so the internet connection is not down. Users can
can always login to the OWA service ok and iPhones etc. all sync ok even when email is stuck in the Outbox.
To debug the issue I have worked on one particular user's PC and carried out the following changes -
Changes that made no difference
I have checked the router. A SPI firewall is available on the router but this is switched off.
I have changed the MTU on the router with no effect.
There are no unsual add-ins to Outlook
Outgoing email virus scanning is disabled
Outlook is NOT integrated with Lync
The OST file is around 1.7 GBytes is size.
I have recreated the Outlook profile twice but this made no difference
Switched OFF "Cached Exchange Mode" - this made things worse !
The Outlook address book is set to \Offline Global Address List
I have disabled with Windows firewall on the client PC - no change
I have adjusted the KeepAliveTime for packets in the registry of the PC to 20 minutes
Changes that reduced the frequency of "Not Responding"
I have changed the Outlook automatic Send/Receive time from 30 to 10 minutes - this seemed to help
Possible Related Problem
I have attempted to download the offline address book manually - this hangs at "Copying offline address book template file" in the Send/Receive dialog and there a NO OAB files in the data file location on the PC.
So the only measure that has so far "helped" has been the Outlook Send/Receive time change - now set to 10 minutes. Even so, Outlook will occasionally go "Not Responding" for 30 minutes or more (no windows active - only option
is to close and reopen Outlook).
There does seem to be a problem with the Offline Address book. I can download this ok for this user on my home PC (Outlook 2010) but this will not download manually on the work pc with Outlook 2013 (despite following all the debug steps above).
On work PC I can see literally hundreds of "Schannel" errors in the Windows System event logs -
Error - Event 36888 Schannel
The following fatal error was generated :10
The internal error state is 10
These errors occur every 2-4 minutes continually all the time Outlook is running. When Outlook is closed the "Schannel" errors stop !
Can anyone suggest what else to try, please ?
I have already investigated this issue on the Office 365 Community Forum, and the Outlook forum and they suggested that it was a client (i.e Outlook) issue and that I should post here for further information.
Thanks for reading !

An update to this problem.
I brought one of the office PCs back to my home network and connected it up there. With no changes to the PC I was immediately able to download the Offline Address Book without errors.
This suggests to me that there must be some problem with the internet connection or router setup in the office environment.
The router is a TP-LINK W8970. The internet connection is PPPoA. I have seen some suggestion that an SPI firewall can cause issues. This router has an SPI firewall but this feature is disabled on the router.
While investigating this issue I have frequently been connected remotely to an office PC - sometimes for up to an hour or more. During these periods I have not experienced any connection dropouts so the actual internet connection seems to be ok (i.e. it is
not dropping out).
However, something seems to be preventing the Outlook client from connecting properly with the Office 365 Exchange server in the office environment - or something is dropping the connection to Outlook. Does anyone know of any router settings that might affect
this ?
I could try changing the office router but I do not have a spare available. Can anyone suggest a reasonably low cost, currenbtly available router that they know definitely works in the Office 365 environment so that I could buy this for test purposes ?

Send/receive hang on "Offline address book Connecting to Microsoft Exchange" and will never finish?

When I hit send/receive on a few clients the process will hang on "Offline address book Connecting to Microsoft Exchange" and will never finish? These same user can long on the OWA and send/receive just fine. The problem is that while it's hanging it can't go out and look for new email. Any thoughts?

I had similar problem.
This actually arose due to the fact I had mistakenly set the Default web Site directory with a HTTP redirect which applied to all subfolders including OAB.
I did then rectify this by going into individual subfolders and unchecking Http Redirect from each sub folder, however unknowingly it created/modified a webconfig file under the OAB virtual directory. (you can explore it to see the
file there)
If you test your OAB url (for people with the issue), which is : http(s)://servername/oab/[code]/oab.xml you will get Error 500.
Each time Outlook 2007 was trying to connect to get OAB, it was trying to read that webconfig file.
I fixed this by changing the permissions on that webconfig file to allow everyone and the above error was done, and also my Outlook 2007 was downloading the OAB again!
Now if the above fix did not fix your problem, you can temporarily effectively disable OAB by unticking Web Distribution of OAB and Public Folder Distribution in EMC under Organisation/Mailbox/Offline Address Book. Users will be able to do a
send/reiceve without any errors/issues. However, if a new contact/user is added to your AD with exchange attributes, the clients will not be able to see this. I'm guessing if cached mode was also not used, issues would also occur if they tried using the GAL.
acidack, you are a lifesaver.
I looked at the other webconfig files in the internet directories and noticed they all had 'Authenticated Users' with read permissions while the OAB one did not. Adding this group with read permissions solved the problem; Outlook 2007
users are no longer frozen on the 'Offline address book connecting to Microsoft Exchange" message.
What caused this? I'm not sure. I was messing with the web settings trying to redirect people to OWA. Something I did must have caused this file to be re-created without the needed permissions.
Acidack and AndrewB, You are both live savers. After all these years, your solution to this problem is still spot on.

Lync 2013 standard deployment: Exchange 2010 Sharepoint 2010 and outlook 2007 collaboration

HI
I have Exchange 2010 and sharepoint 2010 with all our user using outlook 2007. what options do I have for collaborations between these systems if I was to install Lync 2013. I have seen posts that mention that you cannot use outlook 2007 and lync 2013 and
that you would be better off installing the lync 2010 client?
1. would we be covered from a licensing point of view if we had bought lync 2013 cals but install the lync 2010 software on desktops?
2. what Cals do we require for presence to be available in SharePoint we currently have standard sharepoint cals?
3. what new features will we loose if we install 2010 lync software.
4. if our mobile users use the 2013 lync software will these be able to communicate with the 2010 users?
thanks
J

Hi,
If you use Lync 2013 client with Outlook, multiple functions will not be achieved, such as: customize Outlook meeting invitations (add logo, help URL, disclaimer, footer text), in Outlook, configure meeting option to mute attendee audio and video by default,
presence status in the Microsoft Outlook To and Cc fields, and so on. As Lync 2013 is the part of Office 2013, the best choice is using Outlook 2013.
More details:
https://technet.microsoft.com/en-us/library/gg412817.aspx
For the CAL requirement, you can refer to following link:
Lync Licensing Guide
You can refer to the link below of “What’s new for clients in Lync Server 2013” to understand the new features for Lync 2013:
https://technet.microsoft.com/en-us/library/jj204933.aspx
If you use Lync 2013 mobile clients, you can communicate with 2010 users with no possible.
Best Regards,
Eason Huang
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
Eason Huang
TechNet Community Support

Offline Address Book and GAL corrupted.

I have and Exchange 2013 cluster with 3 servers all performing both CAS and MB roles. This environment was originally a 2003 server, then 2007, then 2010, and now 2013 so it has been migrated many times in the past. It seems at some point something was missed
and now we are having serious issues.
It started when I was unable to create new profiles in Outlook. After much troubleshooting and digging I found I was also having a problem creating new mailboxes in Exchange and even updating settings such as mailbox limits. When I try to create a new Mailbox
I receive the error:
The LdapRecipientFilter "(& (mailnickname=*) (| (&(objectCategory=person)(objectClass=user)(!(homeMDB=*))(!(msExchHomeServerName=*)))(&(objectCategory=person)(objectClass=user)(|(homeMDB=*)(msExchHomeServerName=*)))(&(objectCategory=person)(objectClass=contact))(objectCategory=group)(objectCategory=publicFolder)(objectCategory=msExchDynamicDistributionList)
))" on Address List or Email Address Policy "\Default Global Address List" is invalid. Additional information: The attribute type 'mailnickname' or its syntax is not defined in the schema.
This all seems to come down to issues with the Global AddressList and the Offline Address List. Thanks to other posts and Google I found that I should simply update these list using Get-AddressList | Update-AddressList and Get-GlobalAddressList | Update-GlobalAddressList.
These commands however through some erros:
Get-AddressList | Update-AddressList
WARNING: The recipient "MyDomain.local/Users/HealthMailboxc5809e7b325d447f91bc3d7ea36c15e2" is invalid and couldn't be
updated.
WARNING: The recipient "MyDomain.local/Users/HealthMailbox6d5b50c9e47e4ad283e5ceef43f051e8" is invalid and couldn't be
updated.
WARNING: The recipient "MyDomain.local/Users/HealthMailbox033a6d5dc2734020861241094e333a83" is invalid and couldn't be
updated.
WARNING: The recipient "MyDomain.local/Microsoft Exchange System Objects/Monitoring
Mailboxes/HealthMailbox3b9adbecf3224170aa5827a8b9dd8173" is invalid and couldn't be updated.
WARNING: The recipient "MyDomain.local/Microsoft Exchange System Objects/Monitoring
Mailboxes/HealthMailboxb55608d9ec2c42029346ccf54541fc45" is invalid and couldn't be updated.
WARNING: The recipient "MyDomain.local/Microsoft Exchange System Objects/Monitoring
Mailboxes/HealthMailbox70d4dd84317b4819a90a2dff0178614b" is invalid and couldn't be updated.
WARNING: The recipient "MyDomain.local/Microsoft Exchange System Objects/OAB Version 2" is invalid and couldn't be
updated.
WARNING: The recipient "MyDomain.local/Microsoft Exchange System Objects/OAB Version 3a" is invalid and couldn't be
updated.
WARNING: The recipient "MyDomain.local/Microsoft Exchange System Objects/OAB Version 4" is invalid and couldn't be
updated.
WARNING: The recipient "MyDomain.local/Microsoft Exchange System Objects/Offline Address Book -
\/o=MyDomain\/cn=addrlists\/cn=oabs\/cn=Default" is invalid and couldn't be updated.
WARNING: The recipient "MyDomain.local/Microsoft Exchange System Objects/Offline Address Book - first administrative
group" is invalid and couldn't be updated.
WARNING: The recipient "MyDomain.local/Microsoft Exchange System Objects/Schedule+ Free Busy Information - first
administrative group" is invalid and couldn't be updated.
WARNING: The recipient "MyDomain.local/Users/HealthMailboxc5809e7b325d447f91bc3d7ea36c15e2" is invalid and couldn't be
updated.
WARNING: The recipient "MyDomain.local/Users/HealthMailbox6d5b50c9e47e4ad283e5ceef43f051e8" is invalid and couldn't be
updated.
WARNING: The recipient "MyDomain.local/Users/HealthMailbox033a6d5dc2734020861241094e333a83" is invalid and couldn't be
updated.
WARNING: The recipient "MyDomain.local/Microsoft Exchange System Objects/Monitoring
Mailboxes/HealthMailbox3b9adbecf3224170aa5827a8b9dd8173" is invalid and couldn't be updated.
WARNING: The recipient "MyDomain.local/Microsoft Exchange System Objects/Monitoring
Mailboxes/HealthMailboxb55608d9ec2c42029346ccf54541fc45" is invalid and couldn't be updated.
WARNING: The recipient "MyDomain.local/Microsoft Exchange System Objects/Monitoring
Mailboxes/HealthMailbox70d4dd84317b4819a90a2dff0178614b" is invalid and couldn't be updated.
WARNING: The recipient "MyDomain.local/Microsoft Exchange System Objects/OAB Version 2" is invalid and couldn't be
updated.
WARNING: The recipient "MyDomain.local/Microsoft Exchange System Objects/OAB Version 3a" is invalid and couldn't be
updated.
WARNING: The recipient "MyDomain.local/Microsoft Exchange System Objects/OAB Version 4" is invalid and couldn't be
updated.
WARNING: The recipient "MyDomain.local/Microsoft Exchange System Objects/Offline Address Book -
\/o=MyDomain\/cn=addrlists\/cn=oabs\/cn=Default" is invalid and couldn't be updated.
WARNING: The recipient "MyDomain.local/Microsoft Exchange System Objects/Offline Address Book - first administrative
group" is invalid and couldn't be updated.
WARNING: The recipient "MyDomain.local/Microsoft Exchange System Objects/Schedule+ Free Busy Information - first
administrative group" is invalid and couldn't be updated.
[PS] C:\Windows\system32>Get-GlobalAddressList | Update-GlobalAddressList
WARNING: The recipient "MyDomain.local/Users/HealthMailboxc5809e7b325d447f91bc3d7ea36c15e2" is invalid and couldn't be
updated.
WARNING: The recipient "MyDomain.local/Users/HealthMailbox6d5b50c9e47e4ad283e5ceef43f051e8" is invalid and couldn't be
updated.
WARNING: The recipient "MyDomain.local/Users/HealthMailbox033a6d5dc2734020861241094e333a83" is invalid and couldn't be
updated.
WARNING: The recipient "MyDomain.local/Microsoft Exchange System Objects/Monitoring
Mailboxes/HealthMailbox3b9adbecf3224170aa5827a8b9dd8173" is invalid and couldn't be updated.
WARNING: The recipient "MyDomain.local/Microsoft Exchange System Objects/Monitoring
Mailboxes/HealthMailboxb55608d9ec2c42029346ccf54541fc45" is invalid and couldn't be updated.
WARNING: The recipient "MyDomain.local/Microsoft Exchange System Objects/Monitoring
Mailboxes/HealthMailbox70d4dd84317b4819a90a2dff0178614b" is invalid and couldn't be updated.
WARNING: The recipient "MyDomain.local/Microsoft Exchange System Objects/OAB Version 2" is invalid and couldn't be
updated.
WARNING: The recipient "MyDomain.local/Microsoft Exchange System Objects/OAB Version 3a" is invalid and couldn't be
updated.
WARNING: The recipient "MyDomain.local/Microsoft Exchange System Objects/OAB Version 4" is invalid and couldn't be
updated.
WARNING: The recipient "MyDomain.local/Microsoft Exchange System Objects/Offline Address Book -
\/o=MyDomain\/cn=addrlists\/cn=oabs\/cn=Default" is invalid and couldn't be updated.
WARNING: The recipient "MyDomain.local/Microsoft Exchange System Objects/Offline Address Book - first administrative
group" is invalid and couldn't be updated.
WARNING: The recipient "MyDomain.local/Microsoft Exchange System Objects/Schedule+ Free Busy Information - first
administrative group" is invalid and couldn't be updated.
Get-AddressList | Update-AddressList
WARNING: The recipient "MyDomain.local/Users/HealthMailboxc5809e7b325d447f91bc3d7ea36c15e2" is invalid and couldn't be
updated.
WARNING: The recipient "MyDomain.local/Users/HealthMailbox6d5b50c9e47e4ad283e5ceef43f051e8" is invalid and couldn't be
updated.
WARNING: The recipient "MyDomain.local/Users/HealthMailbox033a6d5dc2734020861241094e333a83" is invalid and couldn't be
updated.
WARNING: The recipient "MyDomain.local/Microsoft Exchange System Objects/Monitoring
Mailboxes/HealthMailbox3b9adbecf3224170aa5827a8b9dd8173" is invalid and couldn't be updated.
WARNING: The recipient "MyDomain.local/Microsoft Exchange System Objects/Monitoring
Mailboxes/HealthMailboxb55608d9ec2c42029346ccf54541fc45" is invalid and couldn't be updated.
WARNING: The recipient "MyDomain.local/Microsoft Exchange System Objects/Monitoring
Mailboxes/HealthMailbox70d4dd84317b4819a90a2dff0178614b" is invalid and couldn't be updated.
WARNING: The recipient "MyDomain.local/Microsoft Exchange System Objects/OAB Version 2" is invalid and couldn't be
updated.
WARNING: The recipient "MyDomain.local/Microsoft Exchange System Objects/OAB Version 3a" is invalid and couldn't be
updated.
WARNING: The recipient "MyDomain.local/Microsoft Exchange System Objects/OAB Version 4" is invalid and couldn't be
updated.
WARNING: The recipient "MyDomain.local/Microsoft Exchange System Objects/Offline Address Book -
\/o=MyDomain\/cn=addrlists\/cn=oabs\/cn=Default" is invalid and couldn't be updated.
WARNING: The recipient "MyDomain.local/Microsoft Exchange System Objects/Offline Address Book - first administrative
group" is invalid and couldn't be updated.
WARNING: The recipient "MyDomain.local/Microsoft Exchange System Objects/Schedule+ Free Busy Information - first
administrative group" is invalid and couldn't be updated.
WARNING: The recipient "MyDomain.local/Users/HealthMailboxc5809e7b325d447f91bc3d7ea36c15e2" is invalid and couldn't be
updated.
WARNING: The recipient "MyDomain.local/Users/HealthMailbox6d5b50c9e47e4ad283e5ceef43f051e8" is invalid and couldn't be
updated.
WARNING: The recipient "MyDomain.local/Users/HealthMailbox033a6d5dc2734020861241094e333a83" is invalid and couldn't be
updated.
WARNING: The recipient "MyDomain.local/Microsoft Exchange System Objects/Monitoring
Mailboxes/HealthMailbox3b9adbecf3224170aa5827a8b9dd8173" is invalid and couldn't be updated.
WARNING: The recipient "MyDomain.local/Microsoft Exchange System Objects/Monitoring
Mailboxes/HealthMailboxb55608d9ec2c42029346ccf54541fc45" is invalid and couldn't be updated.
WARNING: The recipient "MyDomain.local/Microsoft Exchange System Objects/Monitoring
Mailboxes/HealthMailbox70d4dd84317b4819a90a2dff0178614b" is invalid and couldn't be updated.
WARNING: The recipient "MyDomain.local/Microsoft Exchange System Objects/OAB Version 2" is invalid and couldn't be
updated.
WARNING: The recipient "MyDomain.local/Microsoft Exchange System Objects/OAB Version 3a" is invalid and couldn't be
updated.
WARNING: The recipient "MyDomain.local/Microsoft Exchange System Objects/OAB Version 4" is invalid and couldn't be
updated.
WARNING: The recipient "MyDomain.local/Microsoft Exchange System Objects/Offline Address Book -
\/o=MyDomain\/cn=addrlists\/cn=oabs\/cn=Default" is invalid and couldn't be updated.
WARNING: The recipient "MyDomain.local/Microsoft Exchange System Objects/Offline Address Book - first administrative
group" is invalid and couldn't be updated.
WARNING: The recipient "MyDomain.local/Microsoft Exchange System Objects/Schedule+ Free Busy Information - first
administrative group" is invalid and couldn't be updated.
[PS] C:\Windows\system32>Get-GlobalAddressList | Update-GlobalAddressList
WARNING: The recipient "MyDomain.local/Users/HealthMailboxc5809e7b325d447f91bc3d7ea36c15e2" is invalid and couldn't be
updated.
WARNING: The recipient "MyDomain.local/Users/HealthMailbox6d5b50c9e47e4ad283e5ceef43f051e8" is invalid and couldn't be
updated.
WARNING: The recipient "MyDomain.local/Users/HealthMailbox033a6d5dc2734020861241094e333a83" is invalid and couldn't be
updated.
WARNING: The recipient "MyDomain.local/Microsoft Exchange System Objects/Monitoring
Mailboxes/HealthMailbox3b9adbecf3224170aa5827a8b9dd8173" is invalid and couldn't be updated.
WARNING: The recipient "MyDomain.local/Microsoft Exchange System Objects/Monitoring
Mailboxes/HealthMailboxb55608d9ec2c42029346ccf54541fc45" is invalid and couldn't be updated.
WARNING: The recipient "MyDomain.local/Microsoft Exchange System Objects/Monitoring
Mailboxes/HealthMailbox70d4dd84317b4819a90a2dff0178614b" is invalid and couldn't be updated.
WARNING: The recipient "MyDomain.local/Microsoft Exchange System Objects/OAB Version 2" is invalid and couldn't be
updated.
WARNING: The recipient "MyDomain.local/Microsoft Exchange System Objects/OAB Version 3a" is invalid and couldn't be
updated.
WARNING: The recipient "MyDomain.local/Microsoft Exchange System Objects/OAB Version 4" is invalid and couldn't be
updated.
WARNING: The recipient "MyDomain.local/Microsoft Exchange System Objects/Offline Address Book -
\/o=MyDomain\/cn=addrlists\/cn=oabs\/cn=Default" is invalid and couldn't be updated.
WARNING: The recipient "MyDomain.local/Microsoft Exchange System Objects/Offline Address Book - first administrative
group" is invalid and couldn't be updated.
WARNING: The recipient "MyDomain.local/Microsoft Exchange System Objects/Schedule+ Free Busy Information - first
administrative group" is invalid and couldn't be updated.
From what I read this is due to invalid characters in these entries of the Address Books. If I still had my 2010 box I could go in to the Exchange Toolbox, manage the Address Lists and change the Alias of these entries. I don't have a 2010 box though. All
I have is 2013 and from what I have read there is no way to manage the Address lists through the ECP.
I have tried changing them in the Shell with this command:
Get-Mailbox | Where {$_.Alias -like "* *"} | ForEach-Object {Set-Mailbox $_.Name -Alias:($_.Al
as -Replace " ","")}
But this did not work.
How do I fix this issue in an Exchange 2013 environment? Please let me know if more information is needed and thank you in advance for any help.

Hi,
I suggest we rebuild the GAL by contacting a Microsoft Support, or it will be a non-support environment. For your reference, a simple version of the rebuilding steps:
1. Remove the current GAL
2. Run “/PrepareAD” and it will recreate the GAL.
Regards,
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact
[email protected]
Simon Wu
TechNet Community Support

Offline Address Book problem with Outlook

Hi all.
A strange issue is occuring in my company. Few of my users do not appear in the Offline Address Book in Outlook (in cached mode) but they do appear in the Global Address list in Online Mode or OWA. I have tried to delete the oab files from the local workstation
and downloading the OAB again with no luck. What I find strange is that if I open the udetails.oab file from the user appdata directory with a text editor then I can find the users in there !
So in short, if the Offline Address Book oab files include all users, why isnt Outlook able to find them ?
Regards,
Fred.

Well, I got in touch with Microsoft regarding this issue and it turns out that this is not an Address Book problem as such. The problem is that there is a certain size limit to the Active Directory user object. When that size limit is
reached, users stop to display correctly (or not at all) in the Offline Address Book. There is a Hotfix available for Outlook 2010 that overrides that limit and a Hotfilx for Outlook 2007 is expected in April.
The root cause is in our case that we have a certificate authority issuing user certificates. When users log on to multiple machines they get issued multiple certificates which pile up and finally their AD user object exceeds this
size limit. The quick fix is simply to remove the certificates from the user account in ADUC (Advanced Mode - Published Certificates). When the Offline Address Book has been rebuilt and downloaded all works fine and all users are displayed... The real solution
is to reconfigure the certificate templates not to reenroll new certificates if a duplicate one exists but that requires some considerations based on the needs of your environment.
Hi FMG,
I am having the same GAL issue with only 2 users; however I’m having some further issues. As you suggested, I checked the users published certificates except
that there were no certificates listed for the users at all.
Have you had any luck with a response from a Microsoft rep for this issue, or can you provide any further assistance?

Exchange 2013 Issue: Outlook 2010 auto populating the From Tab when forwarding email

Exchange 2013 Issue: Outlook 2010 auto populating the From Tab when forwarding email
I am running Exchange 2013 and I have an end user who connects to it via Outlook 2010. All was going well till he went to forward an email and he noticed that the From button appeared and auto populated the sender's email address.
I have clicked the Empty Auto Complete List in Outlook's Send messages... still displayed the From tab when forwarding.
I recreated the profile in outlook... same thing.
I created the profile with outlook 2013... same thing.
There is only one user profile setup in Outlook.
(I know the from tab usually appears when you have multiple profiles setup in Outlook and/or when you configure the "From" tab.)
I opened the end user's email in Exch 2013's OWA... what was different here was when I clicked on the email and it opened, it did NOT have the Reply or Forward option... and it displayed as a "Draft" email.
Does anyone have any ideas?

So are you saying that the from button is filling the option with the original senders address (eg the person who sent the message to your user), or that it's filling in the your users address (in which case I don't understand what the issue is, since
it IS going from your user)?

After install KB2889927 Outlook client cannot load Offline address book.

After install KB2889927 Outlook client cannot load Offline address book. Client says: Offline address book Connecting to Microsoft Exchange, and does nothing.
After Uninstall KB2889927 Outlook clent download address book successfully.
Somebody has a problem with KB2889927?
P.S. Exchange 2013 SP1 RU6

Hi,
According to your description, I noticed that the issue occurred after install KB2889927 for October 2014 Office 2013 updates.
I read the
November 2014 Office Update Release and find that the following KB can resolve the OAB download issue in Outlook 2013, please install it to have a try:
For Office 2013: http://support2.microsoft.com/kb/2899493
Or for Outlook 2013: http://support2.microsoft.com/kb/2899504
Regards,
Winnie Liang
TechNet Community Support

Exchange 2010 and Outlook 2010 Offline Address Book Download

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