Exchange 2010 - Event ID 2107 Warning

We have a multi-forest environment configured with a forest to forest selective authentication trust with two separate Exchange Orgs. One of our HT Servers is generating Event ID: 2107 with Source: MSExchange ADAccess and Task Category:
Topology. It states:
Process MSEXCHANGEADTOPOLOGYSERVICE.EXE (PID=1272). Exchange Active Directory Provider failed to obtain an IP address for DS server <Server name>, error 11004 (WSANO_DATA (The requested name is valid and was found in the database, but it does not have
the correct associated data being resolved for.)). This host will not be used as a DS server by Exchange Active Directory Provider.
The DC listed in the error is in a different forest from the HT server reporting the error.
Why would it be trying to populate this DC in its listing for Directory access? The error has ceased, there are no connectivity issues, but I'm just curious what is going on here.
The only interaction going on between these to Orgs is Availability service communication. Not sure if this is the reason for this.
Any insight, would be greatly appreciated.
Thanks!

Hi,
Based on my research, This Error event indicates that Active Directory Provider did not obtain an IP address for an Active Directory server. This host will not be used as an Active Directory server by DSAccess. This could be caused by network problems. This
is a critical error if there are no other domain controllers available for load balance:
http://www.microsoft.com/technet/support/ee/transform.aspx?ProdName=Exchange&ProdVer=8.0&EvtID=2107&EvtSrc=MSExchange+ADAccess
For the error code, except with the resolutions in the above article, we can also use network monitor to find the root cause.
According to your description, you are doubting why the server listed is the DC in another forest.
And I’d like to confirm the following information:
1. Do you install your Exchange server on DC?
2. Is the DC global controller?
If you have any question, please feel free to let me know.
Thanks,
Angela Shi
TechNet Community Support

Similar Messages

Exchange 2010 "event id 403/401 The physical consistency check" Backups does not work...Critical!!

Hi,
At this moment our backups does not work. We have two error on the event viewer;
Exchange 2010 sp3 version 14.03.0158.001
We have only one server Exchange 2010 with two databases for users...
Event id 401;
Instance 1: The physical consistency check has completed, but one or more errors were detected. The consistency check has terminated with error code of -106 (0xffffff96).
Event id 403;
Instance 1: The physical consistency check successfully validated 629126 out of 1110272 pages of database '\\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy33\exchangedb\global\global.edb'. Because some database pages were either not validated or failed validation,
the consistency check has been considered unsuccessful.

Hi Javier,
From your error description, I recommend you do the following steps for troubleshooting:
1. Please run CHKDSK and restart server.
2. Run a Database level Mailbox repair request.
What's more, here are some useful threads for your reference.
Create a Mailbox Repair Request
http://technet.microsoft.com/en-us/library/ff625221(v=exchg.141).aspx
Database Backup Failing with Event ID 2007, 9782, 401, 403, 254
http://social.technet.microsoft.com/Forums/en-US/4c8eccbf-435a-43ef-b3f6-0de5096413ee/database-backup-failing-with-event-id-2007-9782-401-403-254?forum=exchangesvravailabilityandisasterrecoverylegacy
Hope it helps.
If you need further assistance, please feel free to let me know.
Best regards,
Amy
We
are trying to better understand customer views on social support experience, so your participation in this
interview project would be greatly appreciated if you have time.
Thanks for helping make community forums a great place.

Exchange 2010 - Event Logging Failure - "System.ServiceModel 3.0.0.0"

Exchange 2010 14.3 Build 123.4
Stumped. Can't seem to figure out why this suddenly started but this Exchange error is logging every minute.
According to Process Explorer, this is the Exchange process (PID 6860) not logging correctly:
c:\windows\system32\inetsrv\w3wp.exe -ap "MSExchangeServicesAppPool" -v "v2.0" -l "webengine4.dll" -a \\.\pipe\iisipma54689d0-13bc-4c77-a060-0bae334c1a34 -h "C:\inetpub\temp\apppools\MSExchangeServicesAppPool\MSExchangeServicesAppPool.config"
-w "" -m 0
This is the error logged:
Source: System.ServiceModel 3.0.0.0
Event ID: 5
Task Category: Message Logging
Details:
A message was not logged.
Exception: System.InvalidCastException: Unable to cast object of type 'System.ServiceModel.Channels.StreamedMessage' to type 'System.ServiceModel.Channels.BufferedMessage'.
at System.ServiceModel.Security.SecurityVerifiedMessage.GetReaderAtEnvelope()
at System.ServiceModel.Security.ReceiveSecurityHeader.GetReaderAtSecurityHeader()
at System.ServiceModel.Security.ReceiveSecurityHeader.OnWriteHeaderContents(XmlDictionaryWriter writer, MessageVersion messageVersion)
at System.ServiceModel.Diagnostics.MessageLogTraceRecord.WriteHeader(XmlDictionaryWriter dictionaryWriter)
at System.ServiceModel.Diagnostics.MessageLogTraceRecord.WriteTo(XmlWriter writer)
at System.ServiceModel.Diagnostics.MessageLogger.LogInternal(MessageLogTraceRecord record)
at System.ServiceModel.Diagnostics.MessageLogger.LogMessageImpl(Message& message, XmlReader reader, MessageLoggingSource source)
at System.ServiceModel.Diagnostics.MessageLogger.LogMessage(Message& message, XmlReader reader, MessageLoggingSource source)
Process Name: w3wp
Process ID: 6860

Hi,
Please firstly confirm if the Autodiscover service, OAB service, Free/Busy information, OOF feature, OWA and ECP can work well for Exchange users or not.
If there are some issues when using these services or features for client users, please do the following points in IIS manager:
1. Go to control panel and checked if there are any third party application or message logging application.
2. Please recycle Autodiscover, MSExchangeServicesAppPool.
3. Try to install the below hotfixes:
http://support.microsoft.com/kb/2801728
http://support.microsoft.com/kb/2637518
If Autodiscover, EWS and other features are working fine but we still get above error messages reported for the Autodiscover, EWS PID's, please make sure that SystemLogging is turned OFF in Microsoft Exchange Troubleshooting Assistant tool (EXTRA) on the
Exchange servers:
1. Launch Microsoft Exchange Troubleshooting Assistant tool by clicking Start > run > type EXTRA > Select a task > Trace control > Set manual trace tags.
2. Under Components to Trace, uncheck SystemLogging.
3. Click Start tracing > Stop the tracing once the tracing has started.
(Please note: Even if we are not running EXTRA but still enabling the SystemLogging component will turn on MessageLogging)
Then check whether the issue persists.
Regards,
Winnie Liang
TechNet Community Support

Error in Exchange 2010: Event ID 6037

Hello,
I am getting a warning on Exchange 2010 Servers:
The program svchost.exe, with the assigned process ID 2012, could not authenticate locally by using the target name HOST/SOPEXMB5.ad\. The target name used is not valid. A target name should refer to one of the local computer names, for example, the DNS host name.
I could not figure out what is missing in DNS:
Any help would be appreciated,
Thanks,
Dom
System Center Operations Manager 2007 / System Center Configuration Manager 2007 R2 / Forefront Client Security / Forefront Identity Manager

Hi Felyjos
Try this:
HKLM\system\CurrentControlSet\Services\Lanmanserver\parameters
DisableStrictNameChecking:DWORD=1
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Lsa
DisableLoopbackCheck:DWORD=1
Fred Chamanara | Advanced Agile Technology LLC
| Hire us for Consulting | please mark "Propose As Answer" if helpful, Thanks.

SBS 2011 & Exchange 2010 (Event ID 103) Search Issues

I have a customer that is having issues with a continuous stream of Event ID 103 "MSExchange Search Indexer" Issues. The details of the event are as follows:
The Microsoft Exchange Search Indexer service failed to initialize due to the following error: (HResult)(-2147467262).
I have tried to do the following:
Run Troubleshoot-CI
[PS] C:\Program Files\Microsoft\Exchange Server\V14\Scripts>.\Troubleshoot-CI.ps1
Get-EventLog : No matches found
At C:\Program Files\Microsoft\Exchange Server\V14\Scripts\CITSLibrary.ps1:622 char:40
+ $msftesqlCrashes = get-eventlog <<<< -computername $Server -after $StartTime -logname "Application" -source
$msftesqlServiceName | where {$_.eventId -eq $msftesqlCrashEventId}
+ CategoryInfo : ObjectNotFound: (:) [Get-EventLog], ArgumentException
+ FullyQualifiedErrorId : GetEventLogNoEntriesFound,Microsoft.PowerShell.Commands.GetEventLogCommand
Name IsDeadLocked CatalogStatusArray
JKW-SBS True {Mailbox Database\JKW-SBS}
Run Test-exchangesearch
[PS] C:\Program Files\Microsoft\Exchange Server\V14\Scripts>test-exchangesearch
Database Server Mailbox ResultFound SearchTime Error
InSeconds
Mailbox D... JKW-SBS SystemMai... False -1 Time out for test thread.
Tried to manually Rebuild the Text Index
Tried to run the Repair-ExchangeSearchRymLinks
[PS] C:\Program Files\Microsoft\Exchange Server\V14\Scripts>.\Repair-ExchangeSearchSymlinks.ps1
Attempting to repair symbolic links
Stopping msftesql-exchange and msexchangesearch services
WARNING: Waiting for service 'Microsoft Exchange Search Indexer (msexchangesearch)' to finish stopping...
Installing symbolic links
Starting msftesql-exchange and msexchangesearch services
Symbolic links restored.
Please run test-exchangesearch to verify installation.
Get-MailboxDatabase
[PS] C:\Program Files\Microsoft\Exchange Server\V14\Scripts>Get-MailboxDatabaseCopyStatus -Server $env:ComputerName | Fo
rmat-Table Name,Status,ContentIndex* -Auto
Name Status ContentIndexState ContentIndexErrorMessage
Mailbox Database\JKW-SBS Mounted Healthy
GetSearchIndexForDatabase.ps1
[PS] C:\Program Files\Microsoft\Exchange Server\V14\Scripts>.\GetSearchIndexForDatabase.ps1 "Mailbox Database"
Database Name :Mailbox Database
Index Directory: Search Index Does Not Exist for This Database

Hi Robert,
Would you please let me confirm whether had installed any antivirus software on the SBS 2011? If had installed,
please temporarily disable and monitor the result.
Meanwhile, Please refer to following similar thread and check if can help you.
SBS
2011 - MsExchange Search Indexer error 103
If any update, please feel free to let me know.
Hope this helps.
Best regards,
Justin Gu

Exchange 2010 sp3 IO latency

Hello.
After i migrate all users to Exchange 2010 i see frequently Warning 10036 IoLatencyinMsec about 106-250 msec.
I check my storage and dont see any high load or queue.
On network level on monitoring i see transfer between 2 mbx in DAG comes in waves like - first data transfer is minimal but then i see peak of data transfer and again and again.
Did IoLatencyinMsec can cause DAG lagged copy?
What to look for to resolve a issue?

Hi stevemaystr,
Thank you for your question.
We could use Performance Monitor to check if this warning was caused by replicating delay.
If it is replicating delay, we could refer to the following suggestion. If it is not replicating delay, please let us to know.
In a general, there might be a slight delay in replicating the logs to the passive node or could be lot of transaction logs generation which in turn could cause delay in replicating. As the replication is not up-to-date, Continuous Replication has come out
from the Block mode to File mode. As soon as the replication comes to up-to-date, it will switch back to Block Mode again. Hence, this warning can be safely ignored.
However, we could change the block mode buffer size to 10MB to allow for a larger buffer window and possibly reduce the number of events by implementing the below registry keys:
HKEY_LOCAL-MACHINE\SOFTWARE\Microsoft\ExchangeServer\v14\Replay\Parameters\
Then ,we could add the two Dword values below if they don’t already exist and set the decimal value to 10:
LogReplayerQueueLengthThreshold    Decimal 10
MaxGranularSendDepthInReplay          Decimal 10
We could do a reference by the following link:
http://technet.microsoft.com/en-us/library/ff625233.aspx
If there are any questions regarding this issue, please be free to let me know.
Best Regard,
Jim
This warning should not be safely ignored as this indicated that the system is not performing as expected. We need to fix the underlying performance issues and not adjust any granular replication settings right now.
Cheers,
Rhoderick
Microsoft Senior Exchange PFE
Blog:
http://blogs.technet.com/rmilne
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Note: Posts are provided “AS IS” without warranty of any kind, either expressed or implied, including but not limited to the implied warranties of merchantability and/or fitness for a particular purpose.

Best practices for using AUTOARCHIVING in Exchange 2010

Hi guys!
Exchange 2010 SP3 environment. We have 150 users. We bought two 2TB in RAID1 disk and they Will be used for Autoarchive DB's. We have currently about 10 Production DB's named by department. We have created 10 Archive DB's named by department and added Word
ARCHIVE at the end of the databasename.
We have 150 users. Some of them (let's say 50) are having 20 - 30 GB of PST files, all the others have about 4-5GB PST files.
What would be the best practise for putting quota restrictions? As I can see by the default a user is limited with 50GB per archive mailbox. In this scenario where 50 users have more then 20GB+ PST files long, and all the other less then 4GB what would
be the best practise for setting up quota limitation on newly created 10 ARCHIVE db's to achieve optimal solution?
with best regards,
bostjanc

Hi,
As far as I know, by default, in Exchange 2010 SP1, the archive warning quota is set to 45 gigabytes (GB) and the archive quota is set to 50 GB. And we can depend on the following command to set the quotas for all mailboxes in one database:
Get-Mailbox -ResultSize Unlimited | Where {$_.ArchiveDatabase -ne $null} | Set-Mailbox -Archive Quota 20GB -ArchiveWarningQuota 19GB
Please note that this is not at database level but mailbox level.
For more information, you can refer to the following articles:
http://technet.microsoft.com/en-us/library/dd979795.aspx#AQ
http://social.technet.microsoft.com/Forums/exchange/en-US/599b2871-6fcc-482f-845b-b59dec342097/usedatabasequotadefaults-for-archive-mailbox?forum=exchange2010
Thanks,
Angela Shi
TechNet Community Support

Database redundansy health check failed ( Exchange 2010 sp3 )

Hello all ,
One of the mailbox server have been getting the following error in in application , sometimes
RealCopyQueu is 256 and sometimes 0 and healthy .
Kindly share how can resolve it please

Hi,
I suggest we refer to the following article to troubleshoot this issue. Run
Database Redundancy Check Script.
http://social.technet.microsoft.com/Forums/exchange/en-US/b1cfbc4b-b17d-4148-adce-1a565d0f5746/exchange-2010-event-id-4113-msexchangerepl-health-check-failed
Regards,
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact
[email protected]
Simon Wu
TechNet Community Support

Critical event Ids for exchange 2010

I need a list if critical event ids for exchange 2010 which should be monitored regularly. So that a script can be scheduled to report if in case any of these event ids are encountered. I have complied a list below and request you guys to add on this list.
Event ID Message
1004 Unable to start the Microsoft Exchange Information Store. Disk is full.
1022 Database is damaged. This means that online backup cannot complete because the database is damaged.
1034 The disk associated with cluster disk resource driveLetter could not be found. The expected signature of the disk was diskSignature.
5001 Unable to initialize the Microsoft Exchange Information Store service. Disk is full.
9518 Error 0xfffffb40 starting Storage Group /DC=COM/DC=TEST/CN=CONFIGURATION/CN=SERVICES/CN=MICROSOFT EXCHANGE/CN=MICROSOFT/CN=ADMINISTRATIVE GROUPS/CN=AG1/CN=SERVERS/CN=SERVER1/CN=INFORMATIONSTORE/CN= FIRST STORAGE GROUP on the Microsoft Exchange Information
Store.
9555 Corrupt Message detected during MoveMailbox. Fid = folder id; Mid = message id; Some or all properties of this message will not be moved correctly.
9559 The log disk is full for storage group "name". Attempting to unmount all databases in this storage group.

Hi Striker11,
Thank you for your question.
I agree with Martin. We should find a tool to monitor those errors or warning. Because there are many Event IDs in Exchange 2010. If those errors or warnings are both important for Exchange maintenance. If Exchange 2010 update to Exchange 2013, we will still
use tool to monitor it and not modify the script.
We could download SCOM by the following link:
http://www.microsoft.com/en-us/download/details.aspx?id=2268
If there are any questions regarding this issue, please be free to let me know.
Best Regard,
Jim
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
Jim Xu
TechNet Community Support

How can I display my MS Outlook/Exchange 2010 Calendar events on my web application's calendar?

I'm building a web (client) application (built in html/JavaScript/jQuery) that has a built-in calendar. I would like to pull in my Outlook/Exchange Calendar events
and display them in my web application's calendar. What is the best way to do that from a JavaScript/jQuery environment? I've been searching all over for plugins or examples of how to talk to Exchange/Outlook and retrieve Calendar events but I haven't found
a solution yet. We are currently using MS Office/Outlook/Exchange 2010. I don't need to modify the calendar events, just read them. (Note that I can't use an OWA Web Parts link
to display the calendar in an iframe; I need to have access to the actual event data so I can include other UI elements that I need for my application.) Thanks
in advance for the help!

Hi,
There's an old Java API for EWS, and you can access EWS with direct soap request to retrieve the data you want.
Cheers,
Fred
There's no place like 127.0.0.1

Mac Office 2011 Calendar Events Moving on Exchange 2010

Hello,
I manage a domain environment that is fairly small. It has Server 2008, Outlook Exchange 2010, consisting of two domain controllers and a hand full of other Server2008 servers. All of these are virtualized on VMware ESXi and running off of a SAN as well.
So that should give you a little idea of our configuration. The key issue that has been driving many people insane and I can't seem to find a resolution to is that Mac user's are having their Exchange calendar entries move. PC users are not having this happen.
I have instructed the users to be very careful about appropriate time zones when creating the events, permissions to not let anyone else edit them. This is still occurring and I can't seem to find an answer online as to why. All of the VM's clocks are good.
The end user clocks are set accordingly and I even began setting them static to where we are located. We have tried dissassociating the user's with this issue from their iPhone's thinking that maybe the phone was editing it some how through iCloud syncing
etc. None of this has worked. Any other ideas or solutions would greatly be appreciated.
Thanks.

Hi,
This forum focuses on questions and feedback for Windows-based Microsoft Office client. Since your query is directly related to Office for mac, I would suggest you to post in the forum of
Office for Mac, where you can get more experienced responses:
http://answers.microsoft.com/en-us/mac/forum/macoffice2011?tab=Threads
The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.
Regards,
Ethan Hua
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

Event IDs 136 and 137 0x80000000000000 in System Log on Windows 2008 R2 Server, Exchange 2010 in Cluster

Hi,
I'm having an issue with one of my exchange 2010 Servers. We had a power outage and upon recovery, I cannot start Services Net.Pipe Listener Adapter and Net.Tcp Listener Adapter (And thus cannot Start IIS and provide Exchange Client Services.) This is a
physical server (Not VMWare or Hyper-V)
The System event log has lots of Event 136's and 137s on Ntfs with the keyword - 0x80000000000000 - The General Messages are: The default transaction resource manager on volume C: encountered an error while starting and its metadata was
reset. The data contains the error code.
and
The default transaction resource manager on volume OS encountered a non-retryable error and could not start. The data contains the error code.
XML Output as follows:
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Ntfs" />
<EventID Qualifiers="32772">136</EventID>
<Level>3</Level>
<Task>2</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated
SystemTime="2014-11-17T18:10:37.788942300Z" />
<EventRecordID>315532</EventRecordID>
<Channel>System</Channel>
<Computer>server.domain.com</Computer>
<Security />
</System>
- <EventData>
<Data />
<Data>C:</Data>
<Binary>1C00040002003000020000008800048000000000060019C000000000000000000000000000000000060019C0</Binary>
</EventData>
</Event>
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Ntfs" />
<EventID Qualifiers="49156">137</EventID>
<Level>2</Level>
<Task>2</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated
SystemTime="2014-11-17T18:10:37.788942300Z" />
<EventRecordID>315531</EventRecordID>
<Channel>System</Channel>
<Computer>server.domain.com</Computer>
<Security />
</System>
- <EventData>
<Data />
<Data>OS</Data>
<Binary>1C0004000200300002000000890004C000000000020100C000000000000000000000000000000000020100C0</Binary>
</EventData>
</Event>
When I attempt to start the services - I get the following errors:
The Net.Pipe Listener Adapter service depends on the Windows Process Activation Service service which failed to start because of the following error:
Transaction support within the specified resource manager is not started or was shut down due to an error.
The Net.Pipe Listener Adapter service depends on the Windows Process Activation Service service which failed to start because of the following error:
Transaction support within the specified resource manager is not started or was shut down due to an error.
I have tried the "fsutil resource setautoreset true" fix without success.
Any ideas or direction would be much appreciated. Restoring this server will be extremely difficult.
Thanks!

We can close this question.
From an elevated prompt, I ran 'fsutil resource setautoreset true' and attempted to remove the files with .blf and regtrans-ms file extensions from C:\Windows\System32\config\TxR. but these files were locked by system processes. (They are also
tagged with the hidden file attrib so you may not see them at first)
So, I booted the system with a Windows 2008 R2 Install Disk, selected repair OS and selected the command prompt. I then performed a chkdsk /f c: and selected "Y" to unmount the drive. It made some repairs.
With the system booted from the install disk, and chkdsk executed, the locks were freed and I was able to delete the files from C:\Windows\System32\config\TxR.
Once the system rebooted, the services came back fine and everything was back to normal.

How to enable the Exchange 2010 Admin Audit logs in Event Viewer

How to enable the Exchange 2010 Admin Audit(Mailbox Auditing) logs in Event Viewer.
- Sivashankar. Please mark as answer/useful if my contribution is helpful

Hi Siva,
We could execute the command below to view Administrator Audit Logging settings:
Get-AdminAuditLogConfig
If it is not enabled, please run the command below:
Set-AdminAuditLogConfig -AdminAuditLogEnabled $True
In addition, here are some references for you to utilize this feature:
Configure Administrator Audit Logging :
http://technet.microsoft.com/en-us/library/dd335109(v=exchg.141).aspx
Search the Administrator Audit Log :
http://technet.microsoft.com/en-us/library/ff459262(v=exchg.141).aspx
Regards,
Rebecca Tu
TechNet Community Support

ICal repeating events become invisible if using Exchange 2010

I recently upgraded from Exchange 2007 server to Exchange 2010.
I had PREVIOUSLY been impressed by well iCal under Snow Leopard worked with Exchange Server. Everything was great. But, after upgrading to Exch 2010, many of my repeating calendar items became invisible in iCal.
I did some searching on the Internet, and found I am not alone. My service provider support desk was also able to reproduce on their end.
Steps:
Connect to an Exchange 2010 account using Snow Leopard iCal.
RESULT: All repeating calendar with end dates will be missing.
Workaround: Remove the end date, or use a fixed number of repetitions rather than and end date.
Another Workaround: Get Entourage to sync to Exchange, then get Entourage to sync with iCal. OK, but there seems to be some bugs there too where things don't always sync right.
Since most people use repeating events, Mac users should avoid upgrading to Exchange 2010 for now.
Message was edited by: davidlbangs

It's a time zone issue. checkhttps://discussions.apple.com/message/10108361#10108361

How to reset logs on Exchange 2010 after Event 518 stops backups from completing?

I'm only able to find references to resetting logs Exchange 2000 and 2003. I'm looking for info for Exchange 2010.
There appears to be some kind of corrupt logs issue with one of our mailbox databases. The corrupt logs cause the full backup to fail and because the full backup fails, the logs just get worse and keep growing.
The server has event ID 518 that says a log is "is missing (error -528) and cannot be used. If this log file is required for recovery, a good copy of the log file will be needed for recovery to complete successfully. "
How do e get past this and stop the backup job from trying to look for this log file and start over? I know that a full backup is supposed to clear the logs, but it will not happen because the backup never completes due to this log error.

its still same for 2010
Stop all the databases in the storage group.
Verify the state of each database file in the particular storage group. For information about how to verify the state of each database file, see the "Database states" section.
Perform one of the following actions:
If one or more of the databases are in a Dirty Shutdown or Inconsistent state, determine which transaction log files can be removed without affecting database consistency.
For more information, see the "Log files" section.
If all the databases are in a Clean Shutdown or Consistent state, you may remove all the transaction log files except for the current transaction log file. Removing the
current log file when all databases are in a Clean Shutdown state will cause a reset of the log file sequence. This does not prevent databases from starting. However, a reset of the log file sequence affects the ability to roll a
database forward from a previous backup if the situation occurs.
Copy all the transaction log files that you want to remove to a different location before you permanently remove them from the transaction log hard disk. Do not permanently delete the transaction log files until you have
successfully completed a full online backup of all the databases in the storage group.

Exchange 2010 - Event ID 2107 Warning

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