Exchange 2010 "event id 403/401 The physical consistency check" Backups does not work...Critical!!

Hi,
At this moment our backups does not work. We have two error on the event viewer;
Exchange 2010 sp3 version 14.03.0158.001
We have only one server Exchange 2010 with two databases for users...
Event id 401;
Instance 1: The physical consistency check has completed, but one or more errors were detected. The consistency check has terminated with error code of -106 (0xffffff96).
Event id 403;
Instance 1: The physical consistency check successfully validated 629126 out of 1110272 pages of database '\\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy33\exchangedb\global\global.edb'. Because some database pages were either not validated or failed validation,
the consistency check has been considered unsuccessful.

Hi Javier,
From your error description, I recommend you do the following steps for troubleshooting:
1. Please run CHKDSK and restart server.
2. Run a Database level Mailbox repair request.
What's more, here are some useful threads for your reference.
Create a Mailbox Repair Request
http://technet.microsoft.com/en-us/library/ff625221(v=exchg.141).aspx
Database Backup Failing with Event ID 2007, 9782, 401, 403, 254
http://social.technet.microsoft.com/Forums/en-US/4c8eccbf-435a-43ef-b3f6-0de5096413ee/database-backup-failing-with-event-id-2007-9782-401-403-254?forum=exchangesvravailabilityandisasterrecoverylegacy
Hope it helps.
If you need further assistance, please feel free to let me know.
Best regards,
Amy
We
are trying to better understand customer views on social support experience, so your participation in this
interview project would be greatly appreciated if you have time.
Thanks for helping make community forums a great place.

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