Exchange 2010 Monitoring

Hi,
I have a customer who have Exchange 2010. They have asked me to look into monitoring for them. They already monitor standard things like CPU, Memory etc and some Exchange metrics such as Database sizes, queues etc.
The customer wants to be able to look at Exchange and be confident that it would be fit for purpose if sudden growth occurred (such as an acquisition) and how that could potentially impact the Exchange environment (increased connections, latency etc).  Ive
found the counters you can use from technet but this list is extensive. I guess I am looking for real world examples of how I can achieve this and be able to use the data to estimate future growth.
Any help greatly appreciated as always

Load on a exchange system depends on various factors like:
1. User Profile size (message sent/received per day)
2. Number of DAG copies
3. Backup Requirements
4. Dumpster size
5. Storage Infrastructure
6. Hardware / Virtual Infrastructure
7. Number of CAS devices (OWA/RPC/Active Sync)
8. Line of Business Integrations
Every infrastructure is different in many ways depending on parameters described above. Exchange Role sizing calculator should be the benchmark against your deployment. Even Microsoft support would recommend to match the deployment with the calculator result.
I would suggest to use performance monitors for CPU, Memory, Hard disk and Network. Monitor RPC requests, User profiling, Exchange Back Pressure, and Storage I/O load for the current infrastructure. You should always consider 20% of expansion and 10% of
miscellaneous load on the exchange infrastructure. 
Always keep CPU / Memory to max 70% usage and ensure DAG database are redistributed equally among nodes. On the CAS side, use Exchange User Monitor to view Exchange CAS load.
Most importantly, keep an eye on CPU/Memory usage on CAS. Disk I/O, CPU / Memory usage on HUB Transport and Mailbox. If the trend is on higher side for many days after there have been change in the head count, you would need to scale up server sizing (CPU
/ Memory) or scale out with more servers.
Let me know if you need more details.
- Sarvesh Goel - Enterprise Messaging Administrator

Similar Messages

  • Exchange 2010 and 2013 Monitoring with SCOM 2012

    HI all,
    I have exchange 2013 and 2010 in my environment , Iwant monitor both in SCOM 2012,
    Can you all please tell can i implement 2013 monitorinng first later can i go to 2010 Monitoring, Please advise in that supported or do i need to go with exchange 2010 monitoring first

    There are no dependencies on the 2010 MP so you should be good to go, see the following:

  • Issue with SLA reports of Exchange 2010 MP in SCOM 2007 R2 !!

    Hi,
    I have issues with Exchange 2010 MP SLA reporting. Whenever report is run it fails on some or the other dataset(Outage**,SLAbyDAte etc.) When I digged in, I found that it is connecting to DW Exchange 2010 Availability tables + Planned maintainance +
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    //BR

    Hi,
    Based on my research, to correctly install the Correlation Engine, consider the following when you install the Exchange 2010 Monitoring Management Pack:
    Determine which server will host the Correlation Engine. While not strictly required, it's strongly recommended that the Correlation Engine be installed on the Root Management Server computer.
    Make sure that you download and install the Exchange 2010 Management Pack that matches the operating system for the selected server. You can install the 32-bit or 64-bit version.
    Make sure that you run the Microsoft Installer (.msi) package on the server where you want the Exchange 2010 Management Pack and the Correlation Engine to be installed.
    After the installation is complete, the Correlation Engine service will have been installed on the server, and the Management Pack files will have been copied to the
    System Center Management Packs folder. By default, the installation directory is C:\Program Files\System Center Management Pack.
    Quote from:
    http://technet.microsoft.com/en-us/library/ee758051(v=exchg.140).aspx
    In addition, here is a similar thread for your reference:
    http://social.technet.microsoft.com/Forums/systemcenter/en-US/e75e84d9-0c9e-4d83-b3da-45a143757f85/exchange-2010-monitoring-with-scom-2012-correlation-service-issue
    Regads,
    Yan Li
    Regards, Yan Li

  • Monitoring Exchange 2010 from external network

    I would like to monitoring the following services pf Exchange 2010 from external network / internet
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    2) ActiveSynch (Mobile device can login and synch different folders)
    3) WebApp (Users can log and access mail)
    I have created a script using test-Mailflow, test-activesynchconnectivity and Test-WebServicesConnectivity and running it on server from LAN. I want to monitor the above 3 areas from Internet(external network) to make sure these services are available
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    We have Barracuda as SMTP gateway, TMG for WebApp and MobileIron for ActiveSynch.
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    We are trying to build exactly similar to ExRCA. ExRCA is good but it is manual. We would like to build something similar to ExRCA which can monitor exchange services periodically and send alerts.

  • SCOM 2007 to monitor Exchange 2010 Backups

    Hi
    Is there any way of getting SCOM 2007 to monitor Exchange 2010 backups. I'm using Commvault as the backup solution, was wondering if there's anything i can check for to ensure successful or failed bakcups

    Hi
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  • How to monitor particular individual Exchange 2010 mailbox

    Hi
    Is it possible to monitor a particular individual Exchange 2010 mailbox? If so please send me the script or steps to to accomplish this
    Donald D'souza (http://donald-scom.blogspot.com/)

    The Exchange 2010 MP has had some issues of late and is once again unavailable. Hopefully this should be rectified soon. Keep an eye on the Management Pack forum and someone should post there once it is back.
    I appreciate the Exchange team are looking for ways to get extra monitoring from SCOM and I'm certainly not saying you can't do mailbox monitoring with SCOM. I'm just saying be careful. I have seen one enterprise write a discovery to discover the
    mailboxes they wanted to monitor. The discovery captured data that changed every iteration that the discovery ran. They then wondered why SCOM stopped working, ignoring the fact that they had discovered thousands of objects whose properties changed every
    time discovery ran, causing huge numbers of state change events and massive database growth.
    If you are looking for in-depth exchange mailbox monitoring then SCOM is not the tool for it. Quest and Sirana do dedicated enterprise tools. If you take a look at the links and say that is what your team want then I'd suggest evaluating those
    products. Developing SCOM to deliver that would not be cost efficient.
    Hope you don't mind but I'll ask again - what specifically do you want to monitor? Mailbox Size? Number of emails sent \ received? size of message sent? destination? number of attachments? size of attachments? blocked messages? If you need deep detail
    along the lines of the following then you really need to evaluate the following:
    http://www.sirana.com/exchange/reporting
    If you end up writing scripts to do all the above then you will likely severely impact performance of either SCOM or your Exchange server or possibly both.
    Sadly (for budgeting) SCOM doesn't necessarily replace specialist tools - it just complements them. Likewise, if you want deep dive SQL then you'll still need Quest or Idera based tools. Probably fewer licenses and better targetted at servers with known
    issues.
    Cheers
    Graham
    Regards Graham New System Center 2012 Blog! -
    http://www.systemcentersolutions.co.uk
    View OpsMgr tips and tricks at
    http://systemcentersolutions.wordpress.com/

  • Is it possible to monitor a particular Exchange 2010 mailbox via SCOM if 30 or more emails trigger in 30 minutes in the inbox and alert should be generated

    Is it possible to monitor a particular Exchange 2010 mailbox via SCOM if 30 or more emails trigger in 30 minutes in the inbox and alert should be generated for that.
    If this is not possible in SCOM. Is there another way we can do it via power shell or any thing.
    Gautam.75801

    Hi,
    We may need to create script based rule using PowerShell or VBScript.
    Please go through the below links for command get-mailboxstatistics:
    Exchange 2010 : http://community.spiceworks.com/topic/122241-scripting-to-count-all-of-the-messages-in-a-mailbox
    Regards, Yan Li

  • After Exchange 2010 SP3 upgrade, UAG publised OWA is throwing a "You do not have permissions to view this folder or page" error

    Hi,
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    You do not have permissions to view this folder or page
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    I've attempted to connect to the OWA by bypassing the UAG server, so putting in the local OWA address of one of my Exchange servers, it works... so the OWA page is up and running. 
    No error logs get generated on Web Monitor when we receive the permission error, I think this is because it's past authentication, it's on the Exchange layer. 
    Any insight would be helpful?  I'm assuming something changed on the Exchange side after the upgrade.
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    I've found a solution; UAG requires Basic Authentication over OWA.  For some reason Integrated Windows Authentication got turned on after the SP3 upgrade.
    http://technet.microsoft.com/en-us/library/ee921443.aspx
    Turning Integrated Windows Authentication off via the Client Access OWA settings resolved the issue.  Though beware, you
    have do this on all your Client Access servers.  

  • Relay issue from Unix across Exchange 2003 OWA server in Exchange 2010 environment

    Hi,
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    off this server and onto the Exchange 2010 environment.
    The issue we are finding is with a work flow. This Java app for eBis sends email to users. This is done correctly through Exchange 2010 and gets delivered from our HUB/CAS servers to the target user mailbox. This email has several links the user must click
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    The only reason the Exchange 2010 server would route outbound mail through an Exchange 2003 server is that you have an SMTP Connector defined on the Exchange 2003 server that has a more specific domain than you have on the Exchange 2010 server.  You
    should be able to see all your Send Connectors (an SMTP Connector on Exchange 2003 looks like a Send Connector in Exchange 2010) by running Get-SendConnector.
    Ed Crowley MVP "There are seldom good technological solutions to behavioral problems."

  • Exchange 2010 - how to troubleshoot intermittent Outlook slowness

    I'm having users report intermittent Outlook slowness 2007.  I can't repeat the issue exactly but I have seen it -- you get a message that says "Outlook is trying to retrieve data from <Exchange Server>" and it takes it a noticeable
    amount of time.  One of the difficulties in troubleshooting this is that I haven't seen it on my own machine, nor can I find the way to replicate the issue consistantly.
    We actually just upgraded from Exchange 2003 to Exchange 2010 and never had these issues in the past.   I've run a process monitor on the server (which is about 8 times better than our old Exchange 2003 server - 2 quad-core procs and 12 GB of
    RAM for about 250 mailboxes) and find nothing abnormal in terms of CPU time or network bandwidth usage (4 teamed 1 GB/s connections).  I have also monitored several of the Exchange RPC items, and Client: RPCs but Client:RPCs does not return anything
    at all (just 0 the whole time).   Are there other things I should be looking at with PerfMon?
    I'm at a point where I'm not sure where to take my troubleshooting.  Does anyone have any ideas?  The fact that I (and most other users I've asked) never experience the issue leads me to believe that it might have something to do with a
    local computer issue rather than a server issue, but I'm hearing reports from people with both Outlook 2007 and Outlook 2010.  The other somewhat common thread is that
    Outlook is NOT running in cached exchange mode, but it wasn't when we were on the 2003 server either and we did not have this issue.   Our Exchange 2010 Server is now running the new UM role, however, and we were using Cisco Unity before. 
    I have already disabled all Outlook add-ins and disabled anti-virus (client, but not Nod32 for Exchange).
    Thanks, any ideas would be appreciated.

    Forgot you're using 2010, the item counts are much more laxed, 100,000 per folder compared to 5000 in Exchange 2007. For your Outlook 2007 clients, can you confirm you're up to date on the last post hotfixes as of Feb 2011? Also I would disable caching
    of shared calendars in outlook. Also note that outlook 2010 caches all shared mailboxes by default.
    Turn off calendar caching. If you have Exchange in use then Outlook 2007 may well have the caching of people’s calendars turned on. This means that when you open a calendar you have to wait for the cache to populate, which can slow
    things down a bit sometimes. To do this:
    Go to the Tools Menu and select Account Settings
    Select your Exchange Account and press the change button
    Press the more settings button
    Select the 2nd tab (Advanced)
    Un-tick the “Download shared folders” option. Note that this will stop cached Sharepoint folders from downloading into Outlook as well.
    Press OK until all options are saved.
    Description of the Office Outlook 2007 hotfix package (Outlook-x-none.msp): February 22, 2011
    http://support.microsoft.com/kb/2475891
    Description of the Outlook 2010 hotfix package (outlook-x-none.msp): February 22, 2011
    http://support.microsoft.com/kb/2475877
    James Chong MCITP | EA | EMA; MCSE | M+, S+ Security+, Project+, ITIL msexchangetips.blogspot.com

  • Office 2010 / Exchange 2010 - Attachments in EML-Emails are invisible

    We are investigating a problem that seems to pop up with Exchange / Outlook 2010.
    This is the absolutly the same problem that Clemens Wunder wrote about in his tread:
    http://social.technet.microsoft.com/Forums/en-US/outlook/thread/afce3bd0-f8a4-419b-986a-0560ebff5f8f
    Problem:
    We got several eml-files in a Management System and those have attachmentes (word, pdf whatever) included.
    If i open those EML Files in Outlook 2010 (this works if the Registry is apropriate) the Email is opening but the Attachments are "invisible"...
    If i now save the Mesage from within Outlook 2010 as a MSG File and open this one the attachments are back...
    I searched for bout one week now for a solution but i still don't get it why this should be happening.
    My Specs:
    - Windows 7
    - Outlook 2010
    - Exchange 2010 (migrated from 2003)
    Fact:
    The same problem seems also to happen with Outlook 2007 and 2003 since the migration of Exchange 2003 to 2010.
    Those EML Files are from within a data management system and are stored as eml since bout 4 years.
    Please don't send answers like "Use Windows Mail" - this is not a solution for this matter because I can't.
    Exchange / Outlook is used at every customer of our company so WM can't be the solution...
    Thanks for your advices and tips
    Roman

    Hi Roman,
    To make sure I understand things correctly…..
    You have EML files generated by another program. Emails have one or more attachments.
    You have copied the EML files into your Outlook 2010 profile’s mail folder.
    When you open the item in the folder, you have to open or save the item. –You have HKEY_CLASSES_ROOT\Outlook.File.eml.14\shell\Open\command set
    to use Outlook 2010 to open the file.
    When you open the EML file, the message opens but the attachments are not visible.
    In actuality, when you open the EML file, Outlook is saving the file to your “..\..\Temporary Internet Files\Content.Outlook\” location.
    To see what Outlook is doing I started a Process Monitor trace,
     then dragged a Windows Live Mail EML message with a Word doc attached over to my Outlook 2010 Inbox.
    When I open the eml item, I am prompted to Open or Save the item. I opt for Open and the message with attachment is opened with Outlook 2010.
    The trace shows accessing the registry to find out what to use to open the EML file and then it shows the attached file being created in
    Temporary Internet Files. The attached file is seen,
    but nothing happens to it.
    28:14.1 
    OUTLOOK.EXE QueryOpen          
    jahawk C:\Users\jahawk\Documents\Help me.docx      
    FAST IO DISALLOWED    
    28:14.1 
    OUTLOOK.EXE CreateFile             
    jahawk C:\Users\jahawk\Documents\Help me.docx      
    NAME NOT FOUND               
    28:14.1 
    OUTLOOK.EXE QueryDirectory   jahawk 
    C:\Users\jahawk\Documents\Help me.docx NO SUCH FILE
    From the opened EML file, you click File | Save As | And then save the item as an .MSG file.
    When you drag the MSG into your Outlook profile’s mail folder, the mail with attachments is visible.
    Looking at the mail folder, the EML item does not have a mail icon associated to it. The item shows no Attachment icon, because it cannot be
    read in yet. –You’d need to open the EML file in Outlook to view the message with attachment(s).
    Looking at the mail folder, the MSG item is an Outlook mail item and the attachments are showing up.
    So, let me ask the following:
    How was the item created?
    Does this happen with any file that is attached?
    In Windows Live Mail, attachments have a lot LESS properties associated to them
    Outlook 2010 actually has a PR_ATTACHMENT_HIDDEN property that can toggled to hide an attachment.
    What happens from Outlook Web Access? –You will have to right-click “Save Target As” on the attached eml message, first. When you
    open the saved “E-mail Message” from the save location, what results?
    Is your anti-virus possibly scanning the file? –“..\...\Temporary Internet Files\Outlook.content….”
    Anyways, to be honest, I’d have to have a copy of the EML file to be able to (hopefully) explain what is happening.
    If I had the file, I would use MFCMapi or OutlookSpy to dump the EML message’s properties after I’ve added it to my mailbox. I’d
    then open it and save it as an MSG file type. From there, I’d save the MSG file’s properties off and then compare the 2 sets of properties. And, the item has an Attachment Table that will contain the attached files. Each attachment will have its
    own set of properties.
    From an Outlook created message with attachment, you could compare the attachment’s properties to the props on the affected message.
    From a Windows Live Mail message with attachment, you could compare the attachment’s properties to the props on the affected message.
    For the kind of troubleshooting we'd need to do, I would suggest calling and opening a support incident with us. That would allow us to work with you
    at a much deeper level. For a case like this, a debug trace of opening the message from in Outlook 2010 would likely be necessary.
    Sorry I didn’t have better information for you.
    Jahawk MSFT

  • Exchange 2010 : Doubt with recipient type and problem with disappearance of the original recipient in the mail relay

    Hello. First of all, thank you very much for your attention.
    After that, I will expose the problem:
    I have a user domain called "comercial" with a corresponding mailbox "[email protected]"
    . This user
    has assigned multiple emails such as "[email protected]", "[email protected]", "[email protected]" , having as default   email "[email protected] ".
    On
    the other hand,
    another domain user
    called
    "menganito" with it's mailbox  "[email protected]" account, also has a few mail accounts "[email protected]", "[email protected]", " [email protected]"
    ...having
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    The user "Comercial" is forwarding
    all of it's mails to the user "menganito".
    The problem is that "menganito" is not receiving the exact
    "comercial"
    sender email, but the email which appears by default ("[email protected]").
    "Menganito" would like to know
    from which email exactly the mails he is receiving have been sent ("[email protected]",
    or "[email protected]"
    or "[email protected]"). 
    Also, he would like to knowthe email of the original sender (from the outside of the domain) whom the user "Comercial"
    have received the email from.
    In another type of email servers (Kerio,...)
    this is not a problem, because forwarding by
    defaultis always showing
    the original sender and original receiver.
    Maybe the problem comes from the recipient type I'm using.
    Should I use another type of recipient? should I use a transport rule?
    Any idea ? Thanks again in advance.

    Hi Simon. First of all thanks for your answer.
    This happens with all accounts. I tried with news accounts and different browsers for OWA and Outlook anywhere and happens the same. Is not a cache problem
    The problem is
    when "[email protected]"(default
    and set as default answer
    account by
    exchange)
    receives
    a message in  "[email protected]" when
    forwards to "Menganito"
    this message will appear from"[email protected]"
    instead of "[email protected]".
    This happens with all accounts.
    I can understand that i can't avoid
    default reply address on the same
    domain, but also with different domains happens
    the same?
    The platform is only one clean and updated server 2012 as dc and another clean and updated server 2012 with exchange 2010 sp3 directly and after rollup 4 for exchange SP3, no previous versions and servicepacks of exchange 2010 was installed before. Before
    install exchange 2010 sp3, i installed all the filterpacks (3) and .net 3.5 and all updates that i finded for 2012 server (i tried for 2 days): No more updates for sure.  After, in powershell, i put this:
    Add-WindowsFeature NET-Framework-Core,RSAT-ADDS,Web-Server,Web-Basic-Auth,Web-Windows-Auth,Web-Metabase,Web-Net-Ext,Web-Lgcy-Mgmt-Console,WAS-Process-Model,Web-Mgmt-Tools,Web-ISAPI-Ext,Web-Digest-Auth,Web-Dyn-Compression,NET-HTTP-Activation,Web-Asp-Net,Web-Client-Auth,Web-Dir-Browsing,Web-Http-Errors,Web-Http-Logging,Web-Http-Redirect,Web-Http-Tracing,Web-ISAPI-Filter,Web-Request-Monitor,Web-Static-Content,Web-WMI,RPC-Over-HTTP-Proxy
    -Restart
    The machine and exchange works good (i3 with 4gb ram, and raid 1 1tb of HD) and the organization only has 15 mailboxes. No problems with even viewer and all is correct.
    Thanks again.

  • Exchange 2010, Outlook 2010, some clients receive "server unavailable" when logging into outlook

    We have a single exchange 2010 server running hub, cas, and mailbox as a virtual machine in VM 5. Currently on version 14.3 build 123.4 running on Server 2008 R2.  Clients connecting to this server are all running Outlook 2010 with a mix of OS between
    xp and win 7.   Domain controllers are all 2003 sp2.   We have a multi-campus environment with most users accessing across a WAN connection (mpls and metro-e).  Quota Limits of 1gig imposed on all mailboxes.   We do still
    have a Exchange 2003 server that we are completing the migration of users off of in our environment.  But all mailboxes on exchange 2010 are accessed thru Outlook 2010.  Migration from 2003 to 2010 happens only after Office 2010 is installed. 
    We are a little over 50% migrated - (~750 users, 1100 entities)
    I have some 2010 clients complaining that they receive "the server is unavailable" when launching outlook for the first time in the morning.  A second time it usually opens.  This happens for remote WAN and local LAN users.  Also,
    during the day as outlook is open, when trying to open an email or navigate between folders in the inbox they will also have outlook stop responding as it tries to contact the server.
    Monitoring the server - CPU averages 40-50% thru the day with spikes in the 75-100%.  Usually the processes that spike are Store.exe or msftefd.exe. 
    I have verified that IPV6 is disabled on the exchange server - and it doesn't exist on the 2003 DC's.  Searching for answers keeps turning up results for OOF or Outlook 2003 RPC.  Neither are the case here. 
    Would we benefit from adding a 2nd server into our environment?  If so - hub? Cas? which would be better to offload off the primary? 
    or is there a better way to handle this issue?

    Hi,
    According to your description, the issue happens on every morning. Thus, it’s mostly likely caused by that there are too many sessions bringing the performance issue.
    To confirm it, we can use performance monitor to check the following counters when Outlook works slowly:
     RPC request, RPC average latency and RPC operation/sec
    http://technet.microsoft.com/en-us/library/dd335215(v=exchg.141).aspx
    If you have any question, please feel free to let me know.
    thanks,
    Angela Shi
    TechNet Community Support

  • Exchange 2010 DAG netowrk replications issues - Causing database copies to be disconnected and resynchronizing.

    My
    environment is as follows.<o:p></o:p>
    We have 3 exchange 2010 servers.<o:p></o:p>
    EX1, EX2, DREX1. All servers are exchange 2010 14.2 build 247.5<o:p></o:p>
    EX1 and EX2 have two nics, one LAN and one for BACKUP <o:p></o:p>
    The dag is configured to to communicate to all three.<o:p></o:p>
    The IP for EX1 is 192.168.100.51 - LAN, switch A; 160.100.3.51 - BACKUP, switch B<o:p></o:p>
    The IP for EX2 is 192.168.100.52 - LAN, switch A; 160.100.3.52 - BACKUP, switch B<o:p></o:p>
    DREX1 is located in another network. It is in another building connected via vpn. The ip
    for DREX1 is 192.170.100.51. There is no BACKUP network for this server<o:p></o:p>
    (These are not the actual address, but the concept is similar)<o:p></o:p>
    The dag network configuration is as follows.<o:p></o:p>
    DAGNetworkDR has a subnet of 192.170.100.0/24; Network Interface of 192.170.100.51<o:p></o:p>
    DAGNetwork01 (LAN) has a subnet of 192.168.100.0/24; Network Interfaces of 192.168.100.51
    and 192.168.100.52<o:p></o:p>
    DAGNetwork02 (BACKUP) has a subnet of 160.100.3.0/24; Network Interfaces of
    160.100.3.51 and 160.100.3.52<o:p></o:p>
    Last Friday, 3/7/14 something happened.<o:p></o:p>
    To lead up to that, I noticed the issue because we have DPM 2010 making 15minute express
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    Creating a new database worked, creating a database copy worked, but seeding the copy
    failed. All with the same pattern, a status of Disconnected and
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    The database was mounted on EX2, and seeding to EX1
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    All the DAG networks were in a good status, all Green and all up.  I could ping from
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    In the middle of the week, about 3/12/14, we resolved the issue. We rebooted EX1, no
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    You don't have to enable the Replication on Backup Network.
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    Cheers,
    Gulab Prasad
    Technology Consultant
    Blog:
    http://www.exchangeranger.com    Twitter:
      LinkedIn:
       Check out CodeTwo’s tools for Exchange admins
    Note: Posts are provided “AS IS” without warranty of any kind, either expressed or implied, including but not limited to the implied warranties of merchantability and/or fitness for a particular purpose.

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