Exchange 2010 / outlook 2010 | can't drag messages to folders

with the left mousebutton can't drag messages to folders
if i rightclick on a message can i move a message to a folder
Why can't I drag a message to a folder?
 

Hi,
Have you tried this in Outlook safe mode? To start Outlook in safe mode, press Windows key + R to open the Run command, type
outlook /safe and press Enter.
In addition, we may try to recreate the .ost file to check if this issue is related to Data File corruption. To do this, just find the .ost file and rename it to .old, then restart Outlook.
I also heard that some user were able to resolve this issue by hitting the
Esc key from keyboard. See a similar issue discussed here:
http://social.technet.microsoft.com/Forums/office/en-US/3fa43d59-afd2-4f33-8087-3ef58ea83fb7/drag-and-drop-in-outlook-2010
Regards,
Steve Fan
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

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