Exchange 2010 - Outlook for MAC

Hello,
We have two Exchange 2010 servers each in a different data center, active/passive. I have a CAS configured and the Windows outlook clients auto discover the CAS just fine. Also when I fail over between servers the Windows Outlook clients fail
over just fine. My issue is with the Outlook for Mac clients, they don't automatically follow the fail over between servers. When I check the settings I see the actually Exchange server name and not the CAS name like I see on the Windows Outlook
clients. Does anyone have some ideas on what might be causing this issue?
Thank you,

Hi,
Mac Outlook use EWS to connect to Exchange Server. It will be more appropriate to ask this question on MAC office forum:
http://answers.microsoft.com/en-us/mac/forum/macoutlook?tab=Threads
Thanks,
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact
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Simon Wu
TechNet Community Support

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Outlook 2011 for Mac Exchange 2010 asking for credentials after Patch Tuesday March 2015

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Hi Carlos,
This forum is for general questions and feedback related to Outlook for Windows. Since the problematic account can work well in Outlook 2010 with Windows 7 but not in Outlook for Mac 2011, I suggest we can ask a question in
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The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us.
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Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
Niko Cheng
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Hi Sylvain, Thank you for the attention. Hereafter the result of the test and sorry if it is in italian since my account is italian. I forgot to say that my exchange account is my Company's exchange server while office 365 is my personal account.
Il test della connettività non è stato superato
Dettagli del test
<input class=" __ecpStyleButton" id="testSelectWizard___CustomNav3_buttonStartOver" name="testSelectWizard$__CustomNav3$buttonStartOver"
style="padding:8px 8px 8px 29px;text-align:left;border-style:none;cursor:pointer;background-image:url(https;background-background-repeat:no-repeat no-repeat;" type="submit" value="Ricomincia" /><input class=" __ecpStyleButton"
id="testSelectWizard___CustomNav3_buttonRunAgain" name="testSelectWizard$__CustomNav3$buttonRunAgain" style="padding:8px 8px 8px 29px;text-align:left;border-style:none none none solid;cursor:pointer;background-image:url(https;border-left-color:#cccccc;border-left-width:1px;background-background-repeat:no-repeat
no-repeat;" type="submit" value="Esegui di nuovo il test" />
<input class=" __ecpStyleButton" id="testSelectWizard_ctl12_btnExpandAll" name="testSelectWizard$ctl12$btnExpandAll" style="padding:8px 8px 8px 29px;text-align:left;border-style:none
solid none none;cursor:pointer;background-image:url(https;border-right-color:#cccccc;border-right-width:1px;background-background-repeat:no-repeat no-repeat;" type="submit" value="Espandi tutto" /><input class="ecpStyleButtonImageOnly
__ecpStyleButton" id="testSelectWizard_ctl12_btnSaveXml" name="testSelectWizard$ctl12$btnSaveXml" style="padding-padding-bottom:6px;padding-text-align:left;border-style:none;cursor:pointer;background-image:url(https;background-background-repeat:no-repeat
no-repeat;" title="Salva come XML" type="submit" value="" /><input class="ecpStyleButtonImageOnly __ecpStyleButton" id="testSelectWizard_ctl12_btnSaveHtml" name="testSelectWizard$ctl12$btnSaveHtml"
style="padding-padding-bottom:6px;padding-text-align:left;border-style:none;cursor:pointer;background-image:url(https;background-background-repeat:no-repeat no-repeat;" title="Salva come HTML" type="submit" value=""
/>
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Altri dettagli
Passi del test
Sto tentando di contattare il servizio di individuazione automatica con ciascun metodo disponibile.
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Altri dettagli
Passi del test
Sto tentando di testare il possibile URL del servizio di individuazione automatica https://xx.com:443/Autodiscover/Autodiscover.xml
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Altri dettagli
Passi del test
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Altri dettagli
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<label for="testSelectWizard_ctl12_ctl06_ctl00_ctl00_ctl01_tmmArrow">Altre
info su questo problema e su come risolverlo</label>
Altri dettagli
Ho rilevato un errore di rete durante la comunicazione con l'host remoto.
Tempo trascorso: 21252 ms.
Sto tentando di testare il possibile URL del servizio di individuazione automatica https://autodiscover.xx.com:443/Autodiscover/Autodiscover.xml
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Altri dettagli
Passi del test
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Sono riuscito a risolvere il nome dell'host.
Altri dettagli
Indirizzi IP restituiti: aaa.bbb.aaa.bb
Tempo trascorso: 368 ms.
Sto testando la porta TCP 443 sull'host autodiscover.xx.com per controllare che sia aperta e in ascolto.
La porta è stata aperta correttamente.
Altri dettagli
Tempo trascorso: 377 ms.
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Il certificato ha superato tutti i requisiti di convalida.
Altri dettagli
Passi del test
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Altri dettagli
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<label for="testSelectWizard_ctl12_ctl06_ctl00_ctl02_tmmArrow">Altre
info su questo problema e su come risolverlo</label>
Altri dettagli
Non esiste nessun record CNAME di individuazione automatica per il dominio 'xx.com'.
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Hi all,
we have a strange issue with only with Outlook for Mac Users (version 2011 and the newest Outlook Version (V15) from Office 365) connected to our Exchange Server 2013 SP1. Some emails which we send out to the exactly same recipient are not sent through our
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Timestamp Sender Recipients MessageSubject
25.02.2015 16:48:52 [email protected].. {}
25.02.2015 17:04:43 [email protected].. {}
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25.02.2015 17:08:56 [email protected].. {[email protected]} test 4
25.02.2015 17:09:38 [email protected].. {[email protected]} test 5
25.02.2015 17:09:38 [email protected].. {[email protected]} test 6
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We can still reproduce the issue on different Mac computers.
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Here is the mailheader form the successfully sent email:
Date: Wed, 25 Feb 2015 17:08:25 +0100
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User-Agent: Microsoft-MacOutlook/15.6.0.150113
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Hi Timssims,
Since there is only one user in the org has this issue, it seems an issue on the Outlook client side.
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Thanks
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Mavis Huang
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Hi,
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Mavis
If you have feedback for TechNet Subscriber Support, contact
[email protected]
Mavis Huang
TechNet Community Support

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Process:               Microsoft Outlook [3046]
Path:                  /Applications/Microsoft Outlook.app/Contents/MacOS/Microsoft Outlook
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Version:               15.8.1 (15.8.1)
Code Type:             X86 (Native)
Parent Process:        ??? [1]
Responsible:           Microsoft Outlook [3046]
User ID:               2106528351
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VM Regions Near 0:
-->
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I recommend that you post this in the Outlook for Mac Forum:
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Ed Crowley MVP "There are seldom good technological solutions to behavioral problems."

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