Exchange 2010's "Online Archive" doesn't appear in Outlook 2010

Hi,
I recently installed Exchange 2010, and all is working fine but the online archive feature.
I activated it for 2 of my users, it appears correctly in OWA, but doesn't appear in Outlook 2010 (Tech Preview).
What I am missing ? The only howtos I found state that you only have to setup Outlook, and the main mailbox + the online archive will appear... But I just have the main mailbox.
If you've an idea... :)

I did some testing on this whole Personal Archive thing as even when using a new version and new license key the archive wasn’t showing in Outlook 2010 (yet was showing in OWA).
So I setup two machines (VMs) running Windows 7 Ultimate.
One was x64 and the other x86 but vanilla installs.
Installed Office 2010 Professional Plus download from TechNet (the iso image with both x86 and x64 versions on it).
Installed the lastest Office updates published via MS Update.
Used the same license key for both installs of Office.
Exchange 2010 backend running SP1.
When the machines are not in a domain the archive doesn’t show in Outlook (both x86 and x64).
Pop the machines into the same AD domain as the Exchange server and hey presto the archive shows on both Outlook versions (x86 and x64).
Just to check things I removed them from the domain - archive folder missing again.
Re-added back to domain - archive folder shows.
It seems for the TechNet version anyhow the machine should be in a domain.
I can’t comment on other versions/license keys.
Regards

Similar Messages

Adobe XI doesn't launch in Outlook 2010 preview... AppSence

Problem...
I am currently working as a tempory engineer for a company in the UK. They are using Win 7 desktops, Citrix & AppSence for application management. I do not have any access to the Appsence setup... though i beleive from testing AppSence is causing the issues. They are:
1. Cannot use preveiw in outlook 2010... for any pdf. This will either become non responsive or error.
2. Cannot launch pdfs.
3. Cannot Launch pdfs for internal system.
After much testing. I discovered that if there was already an AcroRd32.exe running before trying to atempt 1, 2 & 3 (above) then it was succesful. If not then failure, unresponsive pc or errors would occur.
Yes it is possible that the original Adobe XI package was poorly put together!!! However 'id do not have access... blah, blah" i think you are getting the picture.
As i do not have access to this companys Appsence, AD\GP etc... i have created initially a batch file & then a reg hack that will lauch AcroRd32.exe on login. This fixes the problem but leaves either a cmd prompt open or the splash screen open... though minimised. Can i therefore ask the following:
What switch can i apply after AcroRd32.exe to lauch it but not the application splash screen?
Thanks in advance...
Windows Registry Editor Version 5.00
; Created by Steven J Humpherson - Adobe fix
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"AdobeFix"="C:\\Program Files (x86)\\Adobe\\Reader 11.0\\Reader\\AcroRd32.exe /h"

I did some testing on this whole Personal Archive thing as even when using a new version and new license key the archive wasn’t showing in Outlook 2010 (yet was showing in OWA).
So I setup two machines (VMs) running Windows 7 Ultimate.
One was x64 and the other x86 but vanilla installs.
Installed Office 2010 Professional Plus download from TechNet (the iso image with both x86 and x64 versions on it).
Installed the lastest Office updates published via MS Update.
Used the same license key for both installs of Office.
Exchange 2010 backend running SP1.
When the machines are not in a domain the archive doesn’t show in Outlook (both x86 and x64).
Pop the machines into the same AD domain as the Exchange server and hey presto the archive shows on both Outlook versions (x86 and x64).
Just to check things I removed them from the domain - archive folder missing again.
Re-added back to domain - archive folder shows.
It seems for the TechNet version anyhow the machine should be in a domain.
I can’t comment on other versions/license keys.
Regards

I can't get the iCloud Contacts and Calendar folders to appear in Outlook 2010 using the iCloud Control Panel.

I can't get the iCloud Contacts and Calendar folders to appear in Outlook 2010 using the iCloud Control Panel. Also the datafile share which ends in .aplzod is not created in Outlook. The Contacts and Calendar are sent to iCloud (verified on iCloud.com) but the iCloud folders are not created in Outlook in the Contacts and Calendar navigation panes.   I get a message toward the end of the sync process indicating that there was an unspecified error. I'm using the newest version of the iCloud Control Panel, the 32 bit version of Outlook 2010, Windows 7 64 bit, an iPhone 3GS, and the latest version of iTunes. Any ideas how to complete the sync process to the end?

Pretty much the same for me: Windows 7 64-bit, Outlook 2010, iCloud Control Panel 1.0.1, iPhone 3GS. Error report at end of setup process is shown below, and has been emailed. Any help please?
Your setup couldn't be started because of an unexpected error.
Error: 0x8004010F: ZebraBootstrap::ActivateDataFile: Could not create msgservice
AppleOutlookDAVConfig version: 3.0.42.0
Windows version (6.1.7601): Windows 7 Home Premium Edition Service Pack 1 (build 7601), 64-bit Local app data directory test: Pass Temp directory test: Pass Outlook version: 14 (14.0.6025.1000), x86 Outlook location (installed): C:\Program Files (x86)\Microsoft Office\Office14\OUTLOOK.EXE MAPI location: C:\Program Files (x86)\Common Files\SYSTEM\MSMAPI\1033\MSMAPI32.DLL
MAPI logon succeeded
Message Stores Table:
Outlook Data File, 4E495441F9BFB80100AA0037D96E0000
Outlook Data File, 4E495441F9BFB80100AA0037D96E0000
Outlook Data File, 4E495441F9BFB80100AA0037D96E0000
Contents of C:\Program Files (x86)\Common Files\SYSTEM\MSMAPI\1033\mapisvc.inf
<Not found>
Contents of C:\Windows\system32\mapisvc.inf
[Services]
MSFAX XP=Fax Mail Transport
[Default Services]
MSFAX XP=Fax Mail Transport
[MSFAX XPP]
PR_PROVIDER_DLL_NAME=FXSXP.DLL
PR_RESOURCE_TYPE=MAPI_TRANSPORT_PROVIDER
PR_RESOURCE_FLAGS=STATUS_NO_DEFAULT_STORE
PR_DISPLAY_NAME=Fax Mail Transport
PR_PROVIDER_DISPLAY=Fax Mail Transport
[MSFAX XP]
PR_DISPLAY_NAME=Fax Mail Transport
Providers=MSFAX XPP
PR_SERVICE_DLL_NAME=FXSXP.DLL
PR_SERVICE_SUPPORT_FILES=FXSXP.DLL
PR_SERVICE_ENTRY_NAME=ServiceEntry
PR_RESOURCE_FLAGS=SERVICE_SINGLE_COPY|SERVICE_NO_PRIMARY_IDENTITY
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Operations
    1ImportFile
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HKLM\Software\Microsoft\Office\14.0\User Settings\Excel_Core\Create\Software\Microsoft\Shared Tools\Outlook
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Some iCloud mail folders are not appearing in Outlook 2010.

Some of my iCloud folders are no longer appearing in Outlook 2010 using Windows 7. I have the same identical missing folders on two different PCs. This is a fairly recent problem; I don't believe I had this problem until the last week or so. I would appreciate some help fixing this problem.

I found the answer shortly after posing the question. For whatever reason, I was no longer subscribed to the missing folders. I went to the View page, clicked on IMAP folders, subscribed to the folders and all is well.

Exchange 2010 Enterprise - Online Archive not visible in office 2013 professional plus and mailbox shared

Hi!
Outlook 2013 professional plus was working perfectly weeks ago, then out of nowhere new profiles doesn't have visible in Outlook the online archive and the shared mailboxes, however it shows up in OWA.
It was given full permission for those users with no results, online archive is enabled, profiles were already deleted and recriated.
The older profiles work perfectly.
We have the services ActiveSync, Autodiscover, Outlook Anywhere, OWA and they're all working with no errors.
Regards
Tiago Barradas

Hi Tiago,
From your description, OWA works work, so your Exchange server is ok.
I recommend you check the following thing for troubleshooting:
Please configure a mail profile with another user who has an Online Archive on that machine and check the result. If it works well, there is something with the problematic mailbox. If the issue persists, the issue is related to your Outlook.
Hope it helps.
Best regards,
Amy
Amy Wang
TechNet Community Support

Exchange 2010 user online archive mailbox becomes personal archive mailbox after recreated

Hi,
We are using Exchange 2010 SP2, one of our user online archive mailbox deleted and re-created fresh archive mailbox.
But, then it displaying as Personal Archive Mailbox instead Online Archive Mailbox in server and user outlook. Also, no emails moving from primary mailbox to personal archive mailbox. Checked and confirm mailbox retention policy for the user mailbox, however
there is no archive is running.
How to resolve changing to Online Archive Mailbox and continue mailbox archive?
Any help.
MD

Hi,
How did the user delete and re-create the online archive mailbox?
I suggest re-create online archive mailbox via following method:
1. Befor creating Online Archive, please perform following configuration:
Configure Exchange Online Archiving
http://technet.microsoft.com/en-us/library/hh529915(v=exchg.141).aspx
2. Then create Online Archive:
Create a Personal (On-Premises) or Cloud-Based Archive for a New Mailbox
http://technet.microsoft.com/en-us/library/dd979791(v=exchg.141).aspx
Thanks

Exchange 2010 Enterprise – Online Archive not visible in Office 2013 Professional Plus and the Share mailbox.

Hi!
Outlook 2013 professional plus was working perfectly weeks ago, then out of nowhere new profiles doesn't have visible in Outlook the online archive and the shared mailboxes, however it
shows up in OWA.
It was given full permission for those users with no results, online archive is enabled, profiles were already deleted and recriated.
The older profiles work perfectly.
We have the services ActiveSync, Autodiscover, Outlook Anywhere, OWA and they're all working with no errors.
Regards

Hi,
According to my known, this issue could be caused by Outlook cannot reach SCP so cannot get autodiscover.xml.Issue with creating folders caused by missing on TS following registry entry:
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\15.0\Outlook\Namespaces\{0006F017-0000-0000-C000-000000000046}\FolderTypes
Could you please check it?

After Exchange 2010 SP3 and rollup 4 update conditional formatting causes messages not to appear in Outlook 2010

Hi,
after updating to exchange 2010 sp 3 from sp 2 and also updating to rollup 4, users who use conditional formatting cannot see new message unless they close and reopen Outlook.
If you decide to change the font colour for unread messages, the messages do not appear in Outlook but a pop up indicates that a new message has arrived.
If you reopen Outlook, the unread messasge appears.
remove the conditional formatting and no issue with viewing unread messages as they arrive.
running Outook version 14.0.7106.5003
is this a known issue? a user who never used conditional formatting will experience this right away.
Thanks,
rudif

Hi rudif,
If the issue only happens to users who use conditional formatting and OWA can work well for all mailbox, I think the issue should be in client side.
Please try to reset View then set the conditional formatting back to have a try. If the issue continues, please try to recreate the Outlook profile to check whether the issue persists. Also try restarting Outlook in Safe mode by running
Outlook /safe switch.
Thanks,
Winnie Liang
TechNet Community Support

Swiss online number doesn't appear

Hello!
My swiss online number doesn't work when i try to verify it, it says it isn't a mobile number... so it doesn't show up when i call...
That's too bad, people don't answer to weird skype user name or US number...
I paid for that swiss number, what is the solution???
Thx!

@stitcherella
Your Online Number is active, but if you are not able to receive calls when you are online then customer service will need to investigate this.
Please follow steps here: https://support.skype.com/faq/FA1170
If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!

Cannot Assign Archive and Retention Policies in Outlook 2010

We are having problems figuring out how we enable Archiving and Retention tags in Outlook. We have a new Exchange 2010 server with an Enterprise license key. We have run Microsoft Office professional plus 2010 on all of our clients (licensed through
our volume license service agreement). We have configured an Archive mailbox store and assigned accounts to use that store. The archive mailbox appears in the users Outlook, but they cannot assign policies to folders or items. The ribbon does not show the
option. I can see that it is configured to be part of the ribbon (when customizing the ribbon), but the option is not available to the user to actually select. I see user tags assigned to the user in Exchange, so I am at a loss as to where else to look for
the problem.
I see lots of documentation that says this is a licensing problem, but I am running the right components and think I have the right licensing. Is there a trouble shooting document or things I can check to make sure I have everything the way I need it to
be?

We found our own answer on this. Not sure why, but we had to use powershell to start the Managed Folder Assistant for the user name we had configured:
Start-ManagedFolderAssistant -identity <username>
My guess is that if we had waited long enough this would have resolved itself.

Bug: Auto-archive does not work in Outlook 2010

The Auto-Archive feature does not seem to work. In my case, I'm creating a mail folder in my inbox and setting the auto archival to "2 weeks, then delete". I run Auto Archival manually. It seems to progress without any error, but I know better.
It should take the process more than a few minutes to process the mail I have stored up for almost a year. No error and my mail has been untouched.
I noticed this thread in the Outlook 2010 beta forums
I'm having the same issue. I'd like this bug fixed if possible? I keep archival folders to manage my mail.

Hi Canovac,
Auto Archive works as expected in my environment. I noticed you said that you created a new mail folder in your inbox. Did you just create the folder and move the mail to that folder? Auto archive looks at modified date and if you
move the mail to that folder that changed the modified date so the mail will not archive.
To determine the modified date, do the following:
While on the folder in question:
Click View > View Settings > Columns
In the Select available columns from dropdown choose
All Mail Fields locate Modifed in the Available colums: and click
Add
If the mail has not been modified within the last two week span, please test the following for me.
Start Outlook with the /safe switch and then run Auto-Archive.
Does auto-archive work when starting with the /safe switch?
Regards, Teresa Microsoft Online Community Support Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community
members reading the thread.

Sync calendar entries not appearing in outlook 2010

Hi there,
I'd be grateful for any help on this one as I'm just bout pulling my hair out.
Basically, when I sync calendars on my iPad 3 using iTunes, the entries do not appear anywhere in Outlook 2010 which is my default mail/calendar client.
My setup is as follows:
I have iCloud enabled on my iPad, but for some reason I have some of my calendar entries on the iCloud calendar and some on the calendar on the iPad itself. I thought the easiest way to sort everything out would be to get the entries stored on the iPad onto my PC, then I could easily copy them into iCloud using Outlook.
Within Outlook I have a number of calendars under the main Calendar folder shown in the navigation pane. Some of these calendars are also on the iPad.
As I had multiple calendars with the same name 'Calendar', I thought it would make things easier if I renamed the calendars on the device. In this case, I renamed the calendar which has the entries I want on my PC to Calendar1. When I sync with iTunes and select Calendar1 to be synced, this does not appear in Outlook. Even if I create an empty Calendar1 in Outlook, the entries are still not being copied over.
I'm running Windows 7 64-Bit, iTunes 11 and iOS 6.12. I have changed the backup option in iTunes to use my computer instead of iCloud. This made no difference.
Any help would be much appreciated.
Hussein.

Hi there,
As a follow up to the previous post I disabled iCloud and opted to keep all items on my iPad thinking that I'd rather have too much data than too litt.e I then did an iTunes sync which replicated a lot of data in Outlook, but the renamed calendar still isn't being synced over or the entries that have been added to it. I put in a test entry on the iPad and it's going into the renamed calendar1 but not showing up in Outlook.
Any further tips. I've tried installing OpenSSL as advised on another Apple support KB article but this has no effect.
Thanks for any advice on this.
All the best for now and take care.
Hussein.

Why is Outgoing mail from my iPad not appearing in Outlook 2010?

I have set my iPad to synch with my gmail account. In turn my gmail account downlaods and synchs with Outlook 2010 on my Windows 7 PS.
Everything works except that when I send mail from my iPad or reply to incoming mail from my iPad, my replies, whilst synchronising with my gmail account, and showing in the Sent folder in gmail, do not download to Outlook.
If I log into gmail (from my email or via Safari) and send mail direct from gmail these messagesshow in the Sent box and DO show in iPad gmail outbox and Outlook, though they show in the Outlook inbox!
So the only mail that gets stuck in gmail and won't download to Outlook is outgoing mail sent from gmail in my iPad.
I can work around this by sending a bcc to myself of every outgoing message I send from iPad. In this case the Send copy shows up in the Sent folder in gmail and does not download to Outleook but the bcc copy arrives in nthe Inbox in gmail and does download to Outlook. Its ugly but works.
A proper fix would be better - does anyone have any ideas?

For Exchange GMail there is a way to set your iOS device to use a different "Send As" name than when using a computer. Unfortunately in your case, you can set your computer to send an alternate name but the iOS device can only send the default GMail name, which is the name associated with your account. Ideally, you would like your iOS device to use the alternate and let your computer use the default.
But if you want to play around with this ...
1- On the iOS device itself, use Safari to navigate to m.google.com/sync. You will have to log in at the prompt with your GMail account info.
2- Select the iOS device name (in case you have multiple iOS devices using Google sync).
3- Select "Enable 'Send Mail As' for this device" and Save the changes.
4- Using a computer, log into your GMail account and select Settings/ Accounts and Import, then at the "Send mail as" prompt select "edit info" (off to the right).
5- Change your outgoing name.
The name you specify in #5 will be used by your computer, but the iOS device will continue using the original (default) outgoing name. You can see why you need the opposite in your case, so unless you can change the default to be your wife's name and then set the alternate to be your name, I think you're out of luck.

ICloud Sync Doesn't Work With Outlook 2010

I have a Windows 7 x64 computer. I am trying to sync my email, calendar and my contacts. I am trying yo sync it to Outlook 2010. Whenever i try to sync it, I always get the little dialog that tells me to enter my password. I enter it and then it comes up again. It is very annoying, nothing from iCloud works on my computer but Photo Stream.

I am new to the Apple iCloud setup, but from what I understand, let the iCloud control panel configure everything.
Close the @me.com account in out look, close outlook, and then go to the iCloud control panel and configure outlook with iCloud.
That works for me.
You will get the pasword thing a couple of times, but if you save the password, it should work.

Contacts Lost after IOS6 upg appearing in Outlook 2010 but not in iPhone

On Friday before upgrading my iphone 4, I had to use one of the contacts in the address book, then today, 1 day after upgrade I looked for the recent list and found that the contact had 'gone', then after looking around in the address book/contacts list I could not find any details of it at all.
It still appears in the Outlook address book (this is complete) but the does not sync to the iphone, even after completing a restore.....
does anyone have any bright ideas about this problem, and has anyone else had this issue.
...and I did not find it in the spotlight function.....
any help apprciated
-J

On Friday before upgrading my iphone 4, I had to use one of the contacts in the address book, then today, 1 day after upgrade I looked for the recent list and found that the contact had 'gone', then after looking around in the address book/contacts list I could not find any details of it at all.
It still appears in the Outlook address book (this is complete) but the does not sync to the iphone, even after completing a restore.....
does anyone have any bright ideas about this problem, and has anyone else had this issue.
...and I did not find it in the spotlight function.....
any help apprciated
-J

Exchange 2010's "Online Archive" doesn't appear in Outlook 2010

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