Exchange 2010 Server not receiving External Mail

Hi everyone,
I have an Exchange 2010 Server which is connected to an edge server.
Suddenly yesterday all the exchange users on this network stop receiving inbound Emails.
Sending and receiving internal emails still works and even sending outbound emails.
I try to restart the server to see if this could have solved the problem but unfortunately it didnt work.
I dont know much about exchange and would be grateful is someone could offer a solution.
Thank
Breon

Hi,
Agree with v_2udan. And I just want to make a supplement to him.
1.  
The external Domain Name System (DNS) servers for your domain must have mail exchanger (MX) resource records pointing to your
mail servers, or, if you are using an Internet service provider (ISP) or an external system, this external system must have an MX record for your domain and a mechanism to forward mail to your Exchange servers.
2.  
External servers must be able to access 25 port of you Exchange server on the internet. It can’t be blocked by firewall
or other networking settings.
3.  
On Receive Connector, Anonymous users should be selected in Permission Groups.
4.   Since
you have Edge server, you can re-subscribe the Edge server.  
Hope this helps.
Thanks
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    2013-10-01 15:50:43+1000 [-] [caldav-1]  [PooledMemCacheProtocol,client] [twistedcaldav.memcachepool.MemCachePool#debug] Freed client: <twistedcaldav.memcachepool.PooledMemCacheProtocol instance at 0x10a50e200>
    2013-10-01 15:50:43+1000 [-] [caldav-1]  [PooledMemCacheProtocol,client] [twistedcaldav.memcachepool.MemCachePool#debug] Clients #free: 5, #busy: 0, #pending: 0, #queued: 0
    2013-10-01 15:50:43+1000 [-] [caldav-1]  [PooledMemCacheProtocol,client] [txdav.base.datastore.util.QueryCacher#debug] Getting Cache Token for 'homeChildMetaData:6242'
    2013-10-01 15:50:43+1000 [-] [caldav-1]  [PooledMemCacheProtocol,client] [twistedcaldav.memcachepool.MemCachePool#debug] Busied client: <twistedcaldav.memcachepool.PooledMemCacheProtocol instance at 0x10a50e200>
    2013-10-01 15:50:43+1000 [-] [caldav-1] 

    Thanks so much for your comment ~morgen.
    Sorry, I should have mentioned, that it what my first thought so I tested by ensuring the email address associated with the user account (not hosted on the server but by Google Apps) is recieving all other mail.
    I have also tried:
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    - Sending invites from different Calendar apps and email accounts - iCloud, Gmail (both using Apple Calendar and the web interface).
    That's why I came back around to thinking it must be calendar server related. However is there is absolutly no conntact with the server with incoming email invites I must be looking in the wrong place (and the wrong forum - sorry!).
    Does anyone have any ideas where I should be focusing my efforts?
    Many thanks in advance.

  • Can not receive Mac mail -error Outlook cannot find the server. Verify the server information is entered correctly in the Account Settings, and that your DNS settings in the Network pane of System Preferences are correct.  Account name: "MacMail"

    Can not receive Mac mail -error Outlook cannot find the server. Verify the server information is entered correctly in the Account Settings, and that your DNS settings in the Network pane of System Preferences are correct.  Account name: "MacMail"
    What are the correct mail account settings and more importantly the correct DNS settings
    Thank you for any help you may be able to provide
    Cheers
    Chris (iMac i7)

    Do not delete the old account yet. sign up for an iCloud account if you haven't.
    I understand .mac mail will still come through. Do not delete the old account yet.
    You cannot use .mac or MobileMe as type of Account, you have to choose IMAP when setting up, otherwise Mail is hard coded to change imap.mail.me.com to mail.me.com & smtp.mail.me.com to smtp.me.com, no matter what you try to enter.
    iCloud Mail setup, do not choose .mac or MobileMe as type, but choose IMAP...
    On second step where it asks "Description", it has to be a unique name, but you can still use your email address.
    IMAP (Incoming Mail Server) information:
              •          Server name: imap.mail.me.com
              •          SSL Required: Yes
              •          Port: 993
              •          Username: [email protected] (use your @me.com address from your iCloud account)
              •          Password: Your iCloud password
    SMTP (outgoing mail server) information:
              •          Server name: smtp.mail.me.com
              •          SSL Required: Yes
              •          Port: 587
              •          SMTP Authentication Required: Yes
              •          Username: [email protected] (use your @me.com address from your iCloud account)
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    Also, you must upgrade your password to meet the new criteria:  8 characters, including upper and lower case and numbers.  If you have an older password that does not meet these criteria, when you try to setup mail on your mac, using all of the IMAP criteria listed above, it will still give a server error message.  Go to   http://appleid.apple.com         then follow directions to change your password, then go back to setting up your mail using the IMAP instructions above.
    Thanks to dpepper...
    https://discussions.apple.com/thread/3867171?tstart=0

  • TS1843 Not receiving apple mail.  Connection Doctor says not connected to server.  Yet receiving gmail and yahoo mail.

    Not receiving apple mail.  Checked connection Doctor.  Not connected to server, yet receiving gmail and yahoo mail.

    No, I have a Mac and my email connects via our pacbell account we've had for years.  However, something in the Preferences/Accounts is not correct I am guessing.  Also, it asks for the password and if I put it in and click save through general or viewing, it's NOT saving it and still not allowing me to get email. My husband tried reading about this through our AT&T acct and said to change the incoming server to imap.mail.yahoo.com and outgoing smtp.mail.yahoo;[email protected], but now I can't receive or send any email on my Mac. In advanced not sure if it should be Port of 465 or 900 something or other and SSL checked or not.  I called AT&T and they want to take over my machine by charging $15/mos for a year to fix this.  Ridiculous. 
    So, everytime prior to yesterday, when my husband messed around with it, I was getting a POP needs password box, typed in my password, but to no avail..Then it Keychain password popped up and assumed it was the same, but there's no way to change or modify it even using the new password my husband set up through AT&T.  I am at a complete loss.
    I can access mail through yahoo mail and it takes me to AT&T Yahoo Mail, but no contacts are there so needless to say this is a pain.
    I appreciate any assistance you can give me so I can get back on my email as I have for 4 years.
    Thanks Hackintosh...I look forward to hearing from you....you can use the email above and it will come to me through my yahoo web page....Thanks again and let me know if you need any other information.  If you respond on here, I may not get the answer from you as I didn't know you responded until I came on discussions.  THanks

  • Outlook 2013 client, not in domain, can't connect to the Exchange 2010 server

    Good Aftermoon,
    Having issues it seems getting to the right forum but here is what I have. Currently we are running an Exchange 2010 server. OWA is configured and I am not having any issues with people connecting through it. The issue I am having is that any user that tries
    to connect through Outlook 2013 gets an error message about the proxy server and then a certificate error. I have run the tests through the toolbox and get the following results. 
    Attempting to test potential Autodiscover URL https://autodiscover.westmoreland-county.org:443/Autodiscover/Autodiscover.xml
    Testing of this potential Autodiscover URL failed.
    Additional Details
    Elapsed Time: 694 ms.
    Test Steps
    Attempting to resolve the host name autodiscover.westmoreland-county.org in DNS.
    The host name resolved successfully.
    Additional Details
    IP addresses returned: 69.89.25.150
    Elapsed Time: 284 ms.
    Testing TCP port 443 on host autodiscover.westmoreland-county.org to ensure it's listening and open.
    The port was opened successfully.
    Additional Details
    Elapsed Time: 164 ms.
    Testing the SSL certificate to make sure it's valid.
    The SSL certificate failed one or more certificate validation checks.
    Additional Details
    Elapsed Time: 245 ms.
    Test Steps
    The Microsoft Connectivity Analyzer is attempting to obtain the SSL certificate from remote server autodiscover.westmoreland-county.org on port 443.
    The Microsoft Connectivity Analyzer successfully obtained the remote SSL certificate.
    Additional Details
    Remote Certificate Subject: CN=*.bluehost.com, OU=PositiveSSL Wildcard, OU=Domain Control Validated, Issuer: CN=PositiveSSL CA 2, O=COMODO CA Limited, L=Salford, S=Greater Manchester, C=GB.
    Elapsed Time: 201 ms.
    Validating the certificate name.
    Certificate name validation failed.
     <label for="testSelectWizard_ctl12_ctl06_ctl00_ctl00_ctl01_ctl02_ctl01_tmmArrow">Tell
    me more about this issue and how to resolve it</label>
    Additional Details
    Host name autodiscover.westmoreland-county.org doesn't match any name found on the server certificate CN=*.bluehost.com, OU=PositiveSSL Wildcard, OU=Domain Control Validated.
    Elapsed Time: 1 ms.
    Attempting to contact the Autodiscover service using the HTTP redirect method.
    The attempt to contact Autodiscover using the HTTP Redirect method failed.
    Additional Details
    Elapsed Time: 234 ms.
    Test Steps
    Attempting to resolve the host name autodiscover.westmoreland-county.org in DNS.
    The host name resolved successfully.
    Additional Details
    IP addresses returned: 69.89.25.150
    Elapsed Time: 14 ms.
    Testing TCP port 80 on host autodiscover.westmoreland-county.org to ensure it's listening and open.
    The port was opened successfully.
    Additional Details
    Elapsed Time: 83 ms.
    The Microsoft Connectivity Analyzer is checking the host autodiscover.westmoreland-county.org for an HTTP redirect to the Autodiscover service.
    The Microsoft Connectivity Analyzer failed to get an HTTP redirect response for Autodiscover.
    Additional Details
    The URL specified in the location HTTP header was not HTTPS. URL: http://autodiscover.bluehost.com/Autodiscover/Autodiscover.xml
    HTTP Response Headers:
    Keep-Alive: timeout=10, max=500
    Connection: Keep-Alive
    Content-Length: 356
    Content-Type: text/html; charset=iso-8859-1
    Date: Wed, 03 Dec 2014 18:10:08 GMT
    Location: http://autodiscover.bluehost.com/Autodiscover/Autodiscover.xml
    Server: Apache
    Elapsed Time: 135 ms.
    Our setup currently our domain is being hosted and the web master has control of domain settings. 
    I am fairly new to the Excchange Server world so any suggestions that you may have as to how I can resolve this would be great. 
    Bill

    Hi Bill
    Thank you for your pos.
    You can use the following command to check whether you have purchased the certificate of audiscovery.westmoreload-country.org in your organization:
    Get-ExchangeCertificate –server CASServerName | fl
    For example: you want to return all certificates stored on the Client Access server named ClientAccess01, you will type the follow command in EMS.
    Get-ExchangeCertificate -Server ClientAccess01 | fl
    If you didn’t purchased the certificate of audiscovery.westmoreload-country.org, you could contact your certificate supplier.
    You could refer to the following link:
    https://support.microsoft.com/kb/940726?wa=wsignin1.0
    If there are any questions regarding this issue, please be free to let me know.
    Best regard,
    Jim

  • Just updated to my macbook pro to 10.8.2. ical not synching with my Exchange 2010 server. Worked flawlessly prior to the upgrade. Settings set to auto discover. I matched settings of a partner in my who is still using 10.7.1 without issues. Help!

    Just updated to my macbook pro to 10.8.2. ical not synching with my Exchange 2010 server. Worked flawlessly prior to the upgrade. Settings set to auto discover. I matched settings of a partner in my who is still using 10.7.1 without issues. Help!

    Also - my battery has been telling me "service battery" for a LONG time and then it switched to "replace soon" som time ago. Can't really see what this has to do with anything but whatever.
    That could conceivably explain all the problems you're describing. Replacing a Mac's battery should not be postponed since a failed battery will cause other problems to occur. It is also possible that its hard disk has failed, which means the information on it may soon become unrecoverable.
    ... my latest TM back up was from April 2014, can I just run this when I have rescued everthing and then it might not be as slow?
    If that Time Machine backup remains intact, it may be the only viable means of recovering that Mac's information. I suggest you do not attempt to restore its contents to your ailing Mac.
    Given that you are having trouble creating a newer Time Machine backup you should stop using that Mac immediately and have it serviced as soon as you are able. Do not take it to anyone other than Apple or a service facility authorized by Apple, for the very reasons you explained. If there are no Apple Stores in your vicinity search for an Authorized Apple Service Provider using the Contact Us link below. Use one of the options that appear under Contact Apple Support. The language on that page will be different for your location.

  • Mac E-Mail Not Receiving Incoming Mail From ATT/Yahoo Mail Server

    Recently "upgraded" to ATT U-verse. My Mac email client (3.6) suddenly not receiving incoming mail from the web-based ATT/Yahoo. Settings-all are correct: Telephone talk with Tier 1 and Tier 2 ATT reps confirmed "unusual" problem, and that the settings (ports, ssl, etc.) are indeed all correct. Tier 2 supervisor referred ticket (F23576784) to the brilliant minds at Yahoo for help. I've heard nothing for five days. Some emails do get received on my client, from (Apple, ATT, for example). Others languish on the web-based mail, with no push to my iMac. Tests of sending myself e-mails continue to confirm problem, with test emails sitting at Yahoo server, no push to my Mac client.
    I am able to send e-mails successfully from client. Interestingly, a couple of incoming e-mails from friends did manage to slip through the lines and arrive in my Mac client a couple of days late. Brave little souls, they're not talking.
    I've tried all sockets, all other settings possible, but no luck. Why is there no straight-forward answer to this proliferating problem? Odd e-mail behaviors? No documented or shared answers by the big outfits to Mac users? Mac mail virtually disabled and useless? Has anyone found a path to resolving the varied but similar problems in this area yet? Thanks in advance for any help offered beyond adjusting preferences over and over and over. That ain't working.
    Stuiee

    Geez, some emails are getting through, most are not forwarded to my client MacMail. They are also marked as read, which could mean that Yahoo is forwarding them somewhere...(?) Can't get ahold of Yahoo, ATT forwards me to Yahoo, Yahoo has no method of emailing real, technical questions, ATT supervisor actually called Apple and there is nothing wrong with the OS or my set up requirements.
    Does anyone know a workaround for setting up smtp requirements? Can't switch email clients at this time, would take a lot of changing existing contact info for bizz.
    At this point all I would like to know is, where is the problem? Why does a server (ATT/Yahoo) send some mail to my account, not send others, and marks all messages on the webmail as read? Thanks for the one response, I do believe the problem is some minor error set at the isp's server software for Macs, but who knows?

  • I am not receiving any mail atm msg recvd 'The connection to the server failed' What do I do to start receiving email again?

    I am not receiving any mail atm msg recvd 'The connection to the server failed' What do I do to start receiving email again?

    Well first of all Thanks a lot for the replies.
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    Where do I find the DND setting?

  • Hi, I am new to Mac and i managed to install and configure all the services. Now my issue is when i sending mail using the local server to internal, mail are not receiving. Mail queue showing Connection refused error. Please help me

    I am new to Mac and i managed to install and configure all the services. Now my issue is when i sending mail using the local server to internal, mails are not receiving. Mail queue showing Connection refused error. Please help me
    Thanks
    GIRI

    Try this -> http://support.apple.com/kb/TA38632?viewlocale=en_US

  • Exchange 2010 – Export details about e-mails in the DB

    Hi
    We have an Exchange 2010 server (v14.03.0195.001) and now we have a need for doing an extended report of all the e-mails received between 1 March (DateStart) and 1 Sep 2014 (DateEnd).
    I am looking for a script (or program) exporting info about all the messages. The script should work like:
    1: For each mailbox dump the content to a file equal %User%.csv (Comma or TAB separated)
    2: For each message received between %DateStart% and %DateEnd% write one line to the file – the line should contain:
    A: Time received (preferable in the format YYYY.MM.DD HH.MM.SS)
    B: The IP-address the e-mail was sent from – retrieved from the message header (we subscribe to a cloud spam / antivirus service and all incoming e-mails are received from this company's IP address - this IP-address don't make sense)
    If easier all the IP-addresses the e-mail have "gone through" can be listed separated with ";")
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    D: Subject
    E: Name of all attachments separated with ";"
    Nice if the script will report to the screen during the run:
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    I am ready to pay some money for a working script or buy a "report generator" which can be used for this purpose. Nice if you have some advice.
    Best regards Harald

    >>The server response was: 4.3.1 Insufficient system resources
    This usually means that there are not enough free disk space on the disk containing the mail.queue so check that.
    Also, see the information in the below Technet Article.
    Understanding Back Pressure
    http://technet.microsoft.com/en-us/library/bb201658.aspx
    Martina Miskovic

  • Exchange 2010 - Virtual Directory Internal & External URL's with Wildcard Cert

    Hi Guys
    I am trying to determine if my Exchange 2010 server Virtual Directory URL's are setup according to best practice. I'm sure anyone with good Exchange experience will instantly be able to tell me if my Virtual Directory DNS is correct or could cause issues.
    Scenario:
    Hosted Exchange 2010 SP1. Multiple client mail domains hosted
    2x CA, 2x HT, 2x MB, 2x DC
    Wildcard *.example.co.za certificate being used on CA servers
    AD domain is he.example.za.net
    CA Server naming example: ca1.he.example.za.net, ca2.he.example.za.net
    he.example.net DNS is done by DC servers
    External name used by clients: outlook.example.co.za (For Outlook setup and OWA access)
    outlook.example.co.za has two A records pointing to the CA IP's
    PROBLEM/CONCERN:
    We have a random OWA log out issue that we believe might be due to ambiguous DNS names being used.
    If I change the Virtual Directories External URL to be the FQDN of the server, we get a Certificate Error in clients (due to the .co.za Wildcard). The external URL clients use
    must be on .co.za.
    So are the Virtual Directory URL's causing the CA servers to loose track of who is authenticated in where (leading to OWA disconnection)? Is it fine to load balance the CA servers with the DNS the way we are doing currently? Any other issues you see?
    Current Virtual Directory settings:
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    [PS] C:>Get-OabVirtualDirectory -server ca2 |fl *url
    InternalUrl : https://outlook.example.co.za/OAB
    ExternalUrl : https://outlook.example.co.za/OAB
    [PS] C:>Get-WebServicesVirtualDirectory -Server ca2 |fl *url
    InternalNLBBypassUrl : https://ca2.he.example.za.net/ews/exchange.asmx
    InternalUrl          : https://outlook.example.co.za/ews/Exchange.asmx
    ExternalUrl          : https://outlook.example.co.za/ews/Exchange.asmx
    [PS] C:>Get-ActiveSyncVirtualDirectory -Server ca2 |fl  *url
    MobileClientCertificateAuthorityURL :
    InternalUrl                         : https://outlook.example.co.za/Microsoft-Server-ActiveSync
    ExternalUrl                         : https://outlook.example.co.za/Microsoft-Server-ActiveSync
    [PS] C:>Get-EcpVirtualDirectory -Server ca2 |fl  *url
    InternalUrl : https://ca2.he.example.za.net/ecp
    ExternalUrl : https://outlook.example.co.za/ecp
    [PS] C:>Get-OwaVirtualDirectory -Server ca2 |fl  *url
    Url             : {}
    Exchange2003Url :
    FailbackUrl     :
    InternalUrl     : https://ca2.he.example.za.net/owa
    ExternalUrl     : https://outlook.example.co.za/owa
    [PS] C:>Get-AutodiscoverVirtualDirectory |fl *url, server
    InternalUrl :
    ExternalUrl :
    Server      : CA1
    InternalUrl : https://outlook.example.co.za/
    ExternalUrl : https://outlook.example.co.za/
    Server      : CA2
    REALLY APPRECIATE SOME EXPERT ADVISE. Thanks.

    Hi Kane,
    Why did not you use cas array to load balance client connectivity?
    If you create a CAS array, you can assign an virtual IP (VIP) for the CAS array FQDN (e.g CASarray.example.za.net), and then point all the Virtual Directories internal URL to CAS array fqdn;
    For external, you can point outlook.example.co.za to VIP which had been assigned to CAS array.
    I recommend you refer to the following article to understand CAS array:
    http://technet.microsoft.com/en-us/library/ee332317(v=exchg.141).aspx#CASarray
    http://blogs.technet.com/b/ucedsg/archive/2009/12/06/how-to-setup-an-exchange-2010-cas-array-to-load-balance-mapi.aspx
    http://blogs.technet.com/b/exchange/archive/2012/03/23/demystifying-the-cas-array-object-part-1.aspx
    Best regards,
    Niko Cheng
    TechNet Community Support

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