Exchange 2010 SP3 startdagservermaintenance.ps1 issues
My Environment is as follows:
Production
Server 1 - CAS, Hub Transport (DAG witness server)
Server 2 - Mailbox (3 databases - DAG with Server 3) - Currently at SP1
DR Site
Server 3 - Mailbox, Hub Transport
I have Exchange 2010 SP3 applied to server 1 and 3. I have not been able to successfully run
StartDagServerMaintenance.ps1 on Server 2. If I am ok with downtime, is there any risk in upgrading my server without running this script? If so, would I need to power off Server 1 and 3 first? I believe my issue with the script may
be due to a journal mailbox.
I assume you are talking about Updating Mailbox Server or you are just testing the script?
No you don't have to shutdown the server.
About the script, its suggestion to run it, but even if you are not running its ok.
By the way, how you are running the script? Are you running from the location where the script is residing.
Cheers,
Gulab Prasad
Technology Consultant
Blog:
http://www.exchangeranger.com Twitter:
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Exchange 2010 SP3 RU5 automapping issue - fixed in later RU?
Current Level: Exchange 2010 SP3 RU1
I'm planning on updating to RU8v2 but discovered
this thread indicating issues with RU5 + automapping + Office 2010 SP1. I couldn't find anyone reporting that the later RUs introduced the same issue or fixed it. So I'm just looking for anyone that may have experience with updating
past RU5 and still running Outlook 2010 SP1, did you see the same behavior with automapped mailboxes?That should have been done last October
http://blogs.technet.com/b/rmilne/archive/2014/10/14/office-2010-sp2-you-did-upgrade-right.aspx
take a peek at that post and sign up for the lifecycle status updates please.
Cheers,
Rhoderick
Microsoft Senior Exchange PFE
Blog:
http://blogs.technet.com/rmilne
Twitter: LinkedIn:
Facebook:
XING:
Note: Posts are provided “AS IS” without warranty of any kind, either expressed or implied, including but not limited to the implied warranties of merchantability and/or fitness for a particular purpose. -
Exchange 2010 SP3 Rollup 6 issue with Forefront
This rollup, 2936871, when installed on a server having Forefront Protection for Exchange Server integrated with Exchange services, causing Information Store not starting. For this we have to disable the integration and start the services. When again you
try to integrate and start the services, Exchange services will not start. So you should not integrate Forefront with Exchange services at all, finally.
Has anybody already in this soup?
Whether Microsoft has checked this? Any solution?
The error events are the below two:
Log Name: Application
Source: MSExchangeIS
Event ID: 9581
Task Category: Virus Scanning
Level: Error
Keywords: Classic
Description:
Error code 1 returned from virus scanner initialization routine. Virus scanner was not loaded.
Log Name: Application
Source: MSExchangeIS
Event ID: 9564
Task Category: General
Level: Error
Keywords: Classic
Description:
Error 0x1 starting the Microsoft Exchange Information Store.
Failed to start virus scan.Hi,
Hotfix Rollup 3 for Microsoft Forefront Protection for Exchange can address the issue that the Exchange Information store crashes with Forefront Protection for Exchange installed. I recommend you install Hotfix Rollup 3 for Microsoft Forefront Protection
for Exchange to check the result.
Here is a related article for your reference.
Description of Hotfix Rollup 3 for Microsoft Forefront Protection for Exchange
http://support.microsoft.com/kb/2538719/en#Fix4
Best regards,
Belinda
Belinda Ma
TechNet Community Support -
Exchange 2010 SP3 DAG Flip Flop File Share Witness Issue
Hi All,
We are facing one strange issue with Exchange 2010 SP3.
Our environment is as below
a single DAG spanned accross 2 AD sites with 6 MBX server.
Each site have 3 MBx server.
File Share Witness is on Hub server in primary site.
Note: The DAG IP is from Primary DC VLAN and which cant be streched accross DC due to network restrictions/limitations.
It was working fine till date.
But, yesterday onwards we are facing issue.
All DB dismounted and DAG name disappear from EMC and while doing refresh its giving error as below
Exception type: Microsoft.Exchange.Data.DataValidationException
Exception message: Could not convert property WitnessServer to type UncFileSharePath. Error while converting string 'vesthub700.mydomain.com\DAG1.mydomain.com' to result type Microsoft.Exchange.Data.UncFileSharePath: "vesthub700.mydomain.com\DAG1.mydomain.com"
is not an acceptable path. You must use an absolute, local, long file path, that doesn't contain '~', or a UNC path. Parameter name: path
We are not able to execute any cmdlets related to databaseavailabilitygroup from EMS and its giving same error.
Failover Cluster DAG resource is Flip/Flip continuously.
Its only become stable after reboot of the hub server holding FSW and the 1st mailbox server.(Cluster Owner)
We are even not able to move cluster group to different server.
Performed ExBPA no such issues found which related to DAG.
Performed clsuter validation.
Only generic cluster events in Mailbox servers.
Observation:
Its only become stabe if we remove the msExchFileShareWitness Value for DAG1 using ADSIEdit.
And the problem recurs if we set it back again.
Any help or suggestion is appreciated.
Thanks,
soumen
Soumen GhoshHi Belinda,
Thanks! I have checked the Mailbox Server Application Log and found few 2155 Event Id generated at the time of the issue occured.
Process Microsoft.Exchange.ServiceHost.exe () (PID=9312). Configuration object CN=DAG1,CN=Database Availability Groups,CN=Exchange Administrative Group (FYDIBOHF23SPDLT),CN=Administrative Groups,CN=xxxxxx,CN=Microsoft Exchange,CN=Services,CN=Configuration,DC=mydomain,DC=com
read from DCTDK35.mydomain.com failed validation. DataValidationException will be thrown. Set event logging level for Validation category to Expert to get additional events about each failure.
One update is that the DAG is stable now after we set an alternate FSW last night.
Regarding the 2nd IP assignment for DAG for the 2nd subnet, we have gone through technet and other sites which refering to add the same from EMC or EMS.
Is it sufficinet to simply adding the 2nd IP to DAG from EMC or EMS? Or do we need to take any other special consideration.
Also, adding another IP it will create one more IP address resource to Failover Cluster, but I belive at a time both the IP wont be online. Do we need to keep it offline manually or its automatically taken care by Exchange.
Please suggest.
Also, regarding executing the CollectOverMetrics.ps1 we are following
http://www.msexchange.org/articles-tutorials/exchange-server-2010/monitoring-operations/monitor-dag-database-failover.html
but failed to execute. Can you suggest the correct parameter.
Thanks,
Soumen
Soumen Ghosh -
Exchange Server 2010 SP3 - Rollup 8 - Issue - Problems with client connections - MS Outlook 2013
Exchange Server 2010 SP3 - Rollup 8 - Issue - Problems with client connections - MS Outlook 2013
Detected Problems:
- Access denied for attached mailbox (department mailbox)
- Access denied for delete or move messages on own mailbox
- Can't send new messages with error (Error: [0x80004005-00000000-00000000])
Solution:
- Rollback to Exchange 2010 SP3 - Rollup 7
- You can rollback to Exchange 2010 SP3 - RollUp 7 in 30 min
Algunos de los destinatarios no recibieron su mensaje.
Asunto: Hola
Enviado el: 11/12/2014 8:35
No se puede localizar a los destinatarios siguientes:
'[email protected]' en 11/12/2014 8:35
Este mensaje no se pudo enviar. Inténtelo de nuevo más tarde, o póngase en contacto con el administrador de red.
Error: [0x80004005-00000000-00000000].See the following forum thread:
https://social.technet.microsoft.com/Forums/en-US/1be9b816-b0ab-40ea-a43a-446239f8eae3/outlook-client-issues-following-exchange-2010-rollup-8 -
After installing Exchange 2010 SP3 RU3, I had an issue in Public Folders, once having group by categories in Outlook, the Group of "(None)" categories is not refreshing when changing flag... I also installed RU4 but nothing changed, any reason
ThxHi,
From your description, the group with none categories won’t fresh when changing flag in Category view. If I misunderstood, please point it out.
As you can in the View tab as below, there is Category as well as Flag: Start date or Due Date. It means that grouping per color categories is more or less different from that
grouping by flag.
Should you need more assistance, feel free to tell me.
Regards,
Rebecca Tu
TechNet Community Support -
Exchange 2010 SP3 Rollup 8v2 causes client connectivity issues
I installed SP3 Rollup 8v2 this weekend, going from 7. Since then we are having random client connectivity issues. New profiles can't be created, and some users can't access resources when booking meetings. We can do a registry fix to their machines to add
a DS Server, but this is a workaround only. I have uninstalled the Rollup 8v2 and we are still having the issue.
I thought 8v2 was supposed to fix this issue!Hi,
According to your post, I understand that outlook client cannot connect to Exchange server to configure profile and cannot get list of resources room when upgrade to Exchange 2010 SP3 Rollup 8v2, the temporary solution is that specify the DC in registry.
If I misunderstand your concern, please do not hesitate to let me know.
Is there error message when configure Outlook failed?
Please run Test E-mail AutoConfiguration and Outlook connection status to double confirm the URL and FQDN of Exchange server.
As additional, please run below command to double check the state of Exchange system component:
Get-ServerComponentstate -Identity “servername”
If the state is Inactive, please run below command to active relevant component:
Set-ServerComponentState <Identity> -Component “component name” -Requester HealthAPI -State Active
More details about Server Component States in Exchange, for your reference:
http://blogs.technet.com/b/exchange/archive/2013/09/26/server-component-states-in-exchange-2013.aspx
Thanks
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
Allen Wang
TechNet Community Support -
Removed Exchange 2010 SP3 Rollup 8; some clients still having Outlook issues
We have removed Exchange 2010 SP3 Rollup 8 and rebooted the Exchange servers; but some Outlook clients are still experiencing the issues where calendar appointments can't be saved. They get "the item cannot be saved to this folder. The folder was deleted
or moved or you do not have permission." Then "the operation failed". Everyone has created new Outlook profiles. This fixes some computers; but not all. This is happening on Windows 7 with Office 2010 and Windows 8.1 with Office 2010.
Does anyone have a fix?
Thanks!
Mary CatoHi Mary,
Is there the same issue when using OWA ?
If OWA is ok, except recreate outlook profile, I also recommend you try moving mailboxes to another database and check if any helps.
Best regards,
Niko Cheng
TechNet Community Support -
Exchange 2010 SP3 with Update ROllup 8-v2
Event Viewer/APP contains a lot of this errors:
Content Indexing function 'CISearch::EcGetRowsetAndAccessor' received an unusual and unexpected error code from MSSearch.
Mailbox Database: Production Databases
Error Code: 0x80041606
We have tried with runing: C:\Program Files\Microsoft\Exchange Server\V14\Scripts\ResetSearchIndex.ps1 on Exchaneg server and restarting Information Store, but errors still appear.
Any hints how to fix this error?
With best regards
bostjancHi,
Basically there's a problem with the catalog data for the database, we need to recreate it. Please try the following method first to check this issue.
On the Exchange server that's hosting the database that's giving you the error. Start > In the search/run box type services.msc {enter} > Locate the Microsoft Exchange Search Indexer Service and stop it.
Navigate to the folder that holds the problem Database (By default, the path is: C:\Program Files\Microsoft\Exchange Server\V14\Mailbox\Mailbox Database). Within the folder you will find another folder called CatalogData-xxxxxxxxxxxxxxxxxx > Delete this
folder.
Then restart the Microsoft Exchange Search Indexer Service.
The catalog will now rebuild.
Best Regards.
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
Lynn-Li
TechNet Community Support -
Install Exchange 2010 Sp3 on Windows 2012 R2
Dear All,
From Microsoft Exchange support matrix, I can tell that Exchange 2010 Sp3 is not listed on supported page. However when I run the setup, the prerequisite setup check, dose not list any warnings or issues with the setup, all check are green. Is it possible
that the support OS matrix has not been updated? Is Exchange 2010 Sp3 supported on Windows 2012 R2?
http://blogs.technet.com/b/rmilne/archive/2013/09/17/exchange-support-for-windows-server-2012-r2.aspx
Thank youThe prerequisite check is checking that the required Windows components are installed. Exchange 2010 is still not supported on Windows Server 2012 R2.
-
Sharepoint 2013 vs Exchange 2010 SP3 search (Error while crawling LOB contents)
Hi there:
We are trying to solve the problem: ERROR CRAWLING LOB CONTENTS when we wish to search Exchange 2010 SP3 public folder content on Sharepoint 2013 Foundation.
Quick briefing:
Followed this instructions:
http://technet.microsoft.com/en-us/library/jj591608(v=office.15).aspx
* Created CRAWL RULE
- Used Domain Admin for content access ---> IS THIS WRONG?
- Domain Admin can access public folder thru Outlook Web Access (checked)
- Included all items in this path
PRINTSCREEN 1
* Added a content source for Exchange Server public folders
- Logged to Outlook Web Access with domain admin, expanded Public folders and opened 1st subfolder in new window and copied the address
- Logged to Outlook Web Access with domain admin, expanded Public folders and opened 2nd subfolder in new window and copied the address
PRINTSCREEN2
* Did a FULL CRAWL
PROBLEM:
- Search results does not throw "correct data". Some items are not being found
CRAWL LOG is reporting: Error while crawling LOB contents
Detailed error message:
https://mail.domain.com/OWA/?ae=Folder&id=PSF.LgAAAAAaRHOQqmYRzZvIAKoAL8RaAwAnt2ed15IATLg8XoXLNj4EAAAAXsN8AAAB&t=IPF.Note
Error while crawling LOB contents.
Error caused by exception: Microsoft.BusinessData.Infrastructure.BdcException
The shim execution failed unexpectedly - Exception has been thrown by the target of an invocation..:
System.InvalidOperationException An internal server error occurred.
Try again later.; SearchID = 4E8542D3-48EF-404E-8025-8D9AAEFE777A )
We thought it's a throttling issue / found possible solution:
http://powersearching.wordpress.com/2013/07/23/exchange-public-folders-search-fail-error-while-crawling-lob-contents/
Tried it, still same Error messages, problem not resolved.
Any hints? Please advise.
With best regards
bostjancHi Bostjan,
From the error message, the issue might be caused by throttling policy on Exchange side. And the article you posted provides the right solution, some modification to the solution and please try again.
For throttling policy part
1.Execute the command for Set-ThrottlingPolicy
Set-ThrottlingPolicy SharePoint -RCAMaxConcurrency Unlimited -EWSMaxConcurrency Unlimited -EWSMaxSubscriptions Unlimited -CPAMaxConcurrency Unlimited -EwsCutoffBalance Unlimited -EwsMaxBurst Unlimited -EwsRechargeRate Unlimited
2.Execute the command Get-ThrottlingPolicy SharePoint to double confirm the policy setting has been successfully executed
For registry key part
1. Start Registry Editor (regedit).
2. Navigate to the following registry subkey:
\\HKEY_LOCAL_MACHINE \SYSTEM\CurrentControlSet\Services\MSExchangeIS\ParametersSystem
3. Right-click ParametersSystem, point to New, and then click Key.
A new key is created in the console tree.
4. Rename the key MaxObjsPerMapiSession, and then press Enter.
5. Right-click MaxObjsPerMapiSession, point to New, and then click DWORD (32-bit) Value.
The new value is created in the result pane.
6. Rename the key to <Object_type>, where <Object_type> is the name of the registry object type that you're modifying. For example, to modify the number of messages that can be opened, use objtMessage. Press Enter.
7. Right-click the newly created key, and then click Modify.
8. In the Value data box, type the number of objects that you want to limit this entry to, and then click OK. For example, type 350 to increase the value for the object.
9. Restart the Microsoft Exchange Information Store service.
If it still doesn’t help, please check ULS log for related error message.
Regards,
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact
[email protected] .
Rebecca Tu
TechNet Community Support -
Hi,
We have an issue with our OWA page. We are currently publishing OWA via UAG.
We recently upgraded to Exchange 2010 SP3 and then SP3 Rollup7. Since the upgrade, we are keep getting the following error after entering our credentials on the login page. I've tried with every possible browser.
You do not have permissions to view this folder or page
Strangely enough, the mobile phones are sending and receiving emails just fine, the phones use the same OWA link, so it's not an authentication issue, the phones login into the UAG servers with no issues. I can see this on the Active Sessions screen
on Web Monitor.
I've attempted to connect to the OWA by bypassing the UAG server, so putting in the local OWA address of one of my Exchange servers, it works... so the OWA page is up and running.
No error logs get generated on Web Monitor when we receive the permission error, I think this is because it's past authentication, it's on the Exchange layer.
Any insight would be helpful? I'm assuming something changed on the Exchange side after the upgrade.
Just in case, I've upgraded the UAG and TMG servers to the latest SP and Rollup packets.
UAG > SP4
TMG > SP2 Rollup 5I've found a solution; UAG requires Basic Authentication over OWA. For some reason Integrated Windows Authentication got turned on after the SP3 upgrade.
http://technet.microsoft.com/en-us/library/ee921443.aspx
Turning Integrated Windows Authentication off via the Client Access OWA settings resolved the issue. Though beware, you
have do this on all your Client Access servers. -
Exchange 2010 SP3 - Delayed emails with XLSM attachments...
Running Exchange 2010 SP3 Rollup 5. Clients running Windows 7 and Office 2010 Pro Plus SP2. Have one specific user / client that when sending emails with an XLSM attachment around 5:30AM, the email is delayed getting to the Exchange server and
is delayed up to 16 hours. Unfortunately, this is a random occurrence, and not necessarily easy to duplicate.
The Sent Items on the Outlook client reflect the correct sent time, but the Message Tracking Log on the Exchange server shows the server did not receive the email until approximately 12 to 16 hours later.
The desktop is a shared system and this issue appears to be isolated to the user's profile, AD account, or Exchange. I've literally blown away the users local profile and reconfigured it with no resolution.
Any suggestions are greatly appreciated.
FuelHi,
Please verify whether there is any error/warning/information message left in App log. If yes, please paste the details without sensitive information.
I suggest re-send a .xlsm attachment for testing to verify whether it delays.
Thanks
Mavis
Mavis Huang
TechNet Community Support -
Exchange 2010 SP3 UR9 OWA users cannot open mail items
We recently had users reporting unable to open items in OWA. Issue is confirmed across all CAS servers.
Issue started while on Exchange 2010 SP3 UR8v2, we upgraded to Exchange Server 2010 SP3 UR9 during troubleshooting.
3 AD Site DAG, multi-role servers
So far we have done the following to troubleshoot:
* Check security propagation for account permissions.
* Check security on all virtual directories.
* Check permissions on web.config
* Re-run PrepareAD
* Uninstall and reinstall CAS role
Please review the errors below and let me know if you have any words of wisdom on this issue. Thanks!
Errors:
Request
Url: https://domain.com:443/owa/forms/premium/SubPageEventHandler.aspx?ae=Item&a=Preview&t=IPM.Conversation&id=CID.K5jy5dmxQru9sRoituQBvQ%3d%3d.LgAAAAD5wKVzMPRWToarE%2bpbowlJAQAqvhe3P6jjT4tregHxbY2pANbZjrf2AAAB.1DEA1tmOt%2fIAAAAAiIUWAAAAAAA%3d&calist=&canary=BV_LDf9RIkOwB1AREM0QuJ6gLZ_9QNIIWwpFOZKWH-iRvFnaQLhvOrQQBEkvAoafNX8eyWt3pOI.&SP=1&pfmk=M46%3a1427993956363&subpage=ReadConversation.ascx
User: user
EX Address: /o=company/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=user
SMTP Address: [email protected]
OWA version: 14.3.235.1
Mailbox server: server.domain.com
Exception
Exception type: System.UriFormatException
Exception message: Invalid URI: The format of the URI could not be determined.
Call stack
System.Uri.CreateThis(String uri, Boolean dontEscape, UriKind uriKind)
Microsoft.Exchange.Security.RightsManagement.DrmClientUtils.GetServiceLocation(SafeRightsManagementSessionHandle sessionHandle, ServiceType serviceType, ServiceLocation serviceLocation, String issuanceLicense)
Microsoft.Exchange.Data.Storage.RightsManagement.RmsClientManager.GetOnPremiseRmsServerUri()
Microsoft.Exchange.Data.Storage.RightsManagement.RmsClientManager.GetRmsServerActiveCryptoMode()
Microsoft.Exchange.Data.Storage.RightsManagement.RmsClientManager.DrmEnvironment.InitializeEnvironment()
Microsoft.Exchange.Data.Storage.RightsManagement.RmsClientManager.Initialize()
Microsoft.Exchange.Data.Storage.RightsManagement.RmsClientManager.InitializeIfNeeded()
Microsoft.Exchange.Data.Storage.RightsManagement.RmsClientManager.get_IRMConfig()
Microsoft.Exchange.Clients.Owa.Core.UserContext.get_IsIrmEnabled()
Microsoft.Exchange.Clients.Owa.Premium.ConversationUtilities.LoadConversation(UserContext userContext, OwaStoreObjectId owaConversationId, PropertyDefinition[] requestedProperties)
Microsoft.Exchange.Clients.Owa.Premium.ReadConversation.OnLoad(EventArgs e)
System.Web.UI.Control.LoadRecursive()
System.Web.UI.Control.LoadRecursive()
System.Web.UI.Control.LoadRecursive()
System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
Request
Url: https://domain.com:443/owa/forms/premium/SubPageContainer.aspx?ae=Item&a=Open&t=IPM.Note&id=RgAAAAD5wKVzMPRWToarE%2bpbowlJBwAqvhe3P6jjT4tregHxbY2pANbZjrf4AACsvITjR9r%2fQaXcC90BhfOwAI8oXwgBAAAJ&pspid=_1427993955843_521407833&subpage=ReadMessage.ascx
User: user
EX Address: /o=company/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=user
SMTP Address: [email protected]
OWA version: 14.3.235.1
Mailbox server: server.domain.com
Exception
Exception type: System.UriFormatException
Exception message: Invalid URI: The format of the URI could not be determined.
Call stack
System.Uri.CreateThis(String uri, Boolean dontEscape, UriKind uriKind)
Microsoft.Exchange.Security.RightsManagement.DrmClientUtils.GetServiceLocation(SafeRightsManagementSessionHandle sessionHandle, ServiceType serviceType, ServiceLocation serviceLocation, String issuanceLicense)
Microsoft.Exchange.Data.Storage.RightsManagement.RmsClientManager.GetOnPremiseRmsServerUri()
Microsoft.Exchange.Data.Storage.RightsManagement.RmsClientManager.GetRmsServerActiveCryptoMode()
Microsoft.Exchange.Data.Storage.RightsManagement.RmsClientManager.DrmEnvironment.InitializeEnvironment()
Microsoft.Exchange.Data.Storage.RightsManagement.RmsClientManager.Initialize()
Microsoft.Exchange.Data.Storage.RightsManagement.RmsClientManager.InitializeIfNeeded()
Microsoft.Exchange.Data.Storage.RightsManagement.RmsClientManager.get_IRMConfig()
Microsoft.Exchange.Clients.Owa.Core.UserContext.get_IsIrmEnabled()
Microsoft.Exchange.Clients.Owa.Premium.ReadMessage.AddIrmMessageToInfobar()
Microsoft.Exchange.Clients.Owa.Premium.ReadMessage.AddMessagesToInfobar()
Microsoft.Exchange.Clients.Owa.Premium.ReadMessage.OnLoad(EventArgs e)
System.Web.UI.Control.LoadRecursive()
System.Web.UI.Control.LoadRecursive()
System.Web.UI.Control.LoadRecursive()
System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)Hi Noel,
Base on my search, it may be due to IRM feature been enabled for OWA.
I recommend you use the following command to check if the value of IRMEnabled parameter is true:
Get-OWAVirtualDirectory – Identity “servername\owa (default web site)” |FL name,IRMEnabled
If the value is true, you can use "Set-OWAVirtualDirectory" cmdlt to change it to false, and check if any helps.
Best regards,
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
Niko Cheng
TechNet Community Support -
Outlook 2013 Category view not updating after Exchange 2010 SP3 RU3
After updating to Exchange 2010 SP3 RU3 last night, users who use categories view in Outlook 2013 are complaining that the view does not update. The alert is received in the notification area and the unread message count next to Inbox updates appropriately.
The view can be force updated by switching between All and Unread, by using Reset View, or closing and opening Outlook. It seems anything that forces a 'redraw' of the view will update it - except for the actual reception of email. I easily replicated
this issue. For reference:
Exchange 2010 SP3 RU3
Windows 7 x64 Ent
Outlook 2013 (15.0.4551.1004) 32-bit
I do see that SP3 RU4 has been released, however the only change listed is a security patch.
Thank you for any ideas.Hi, Everyone –
This has been a known issue for a very long time – we have people at our workplace that are very disappointed since a feature as great as categorizing email (not using tasks) has become broken and has not even been considered to be fixed for
over half a year. It was not fixed in the updates for Patch Tuesday this week.
I would like to confirm that this is an issue with Outlook 2010 and 2013 when running the latest Exchange 2010 and there is NO FIX
– I have scoured the internet for a solution – all proposed "textbook" solutions do not work and I am positive that the issue can be recreated; however, everyone from Microsoft does not mention trying to recreate the issue at all.
The workaround of creating a rule to send new emails to a category could break other pre-existing rules and cause more frustration and wasted time for users/IT before and after the issue is fixed.
Please fix this issue sooner than later, as the Categories view is completely broken and unusable at this point in time.
Regards,
IT Helper
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