Exchange 2010 SP3 upgrade fails at stopping services for Management tools station

Attempting to upgrade a Windows 7 SP1 64bit virtual machine from Exchange 2010 SP2 management tools to SP3 fails with the following error:
Summary: 11 item(s). 1 succeeded, 1 failed.
Elapsed time: 00:15:19
Preparing Setup
Completed
Elapsed Time: 00:00:00
Stopping Services
Failed
Error:
The following error was generated when "$error.Clear();
          & $RoleBinPath\ServiceControl.ps1 -Operation:DisableServices -Roles:($RoleRoles.Replace('Role','').Split(',')) -SetupScriptsDirectory:$RoleBinPath;
          & $RoleBinPath\ServiceControl.ps1 Stop $RoleRoles.Replace('Role','').Split(',')
        " was run: "Service 'NetBT' failed to reach status 'Stopped' on this server.".
Service 'NetBT' failed to reach status 'Stopped' on this server.
Click here for help...
http://technet.microsoft.com/en-US/library/ms.exch.err.default(EXCHG.141).aspx?v=14.3.123.3&e=ms.exch.err.Ex88D115&l=0&cl=cp
Elapsed Time: 00:15:19
Here is the powershell execute policy:
PS C:\> Get-ExecutionPolicy -list
Scope                                            
ExecutionPolicy
MachinePolicy                                               
Unrestricted
UserPolicy                                               
Unrestricted
Process                                                  
Undefined
CurrentUser                                               
RemoteSigned
LocalMachine                                               
RemoteSigned

Hi Bad Dos,
Any updates?
You can also try to uninstall sp2 Management Tool first, then install SP3 directly. 
Frank Wang
TechNet Community Support

Similar Messages

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    Hi  Ashraf
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  • Exchange 2010 SP3 Installation Failed

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               ******* CommandLine: **********
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    MSI (c) (F4:CC) [17:44:11:731]: Opening existing patch 'C:\Windows\Installer\596a3.msp'.
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    MSI (c) (F4:CC) [17:44:11:996]: The patch sequencer will optimize its execution by not checking the applicability of applied patches.
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    MSI (c) (F4:CC) [17:44:11:996]: Validating transform 'E14_DAT_RTMToE14_DAT_UPG' with validation bits 0x922
    MSI (c) (F4:CC) [17:44:11:996]: Note: 1: 2749 2: E14_DAT_RTMToE14_DAT_UPG 3: C:\Temp\ExchSP3_RU6.msp 4: 14.3.123.4 5: 14.2.247.5 
    MSI (c) (F4:CC) [17:44:11:996]: 1: 2749 2: E14_DAT_RTMToE14_DAT_UPG 3: C:\Temp\ExchSP3_RU6.msp 4: 14.3.123.4 5: 14.2.247.5 
    MSI (c) (F4:CC) [17:44:11:996]: PATCH SEQUENCER: QFE patch C:\Temp\ExchSP3_RU6.msp is not applicable.
    MSI (c) (F4:CC) [17:44:11:996]: The original #_QFESequence table:
    MSI (c) (F4:CC) [17:44:11:996]: PatchGUID: {2D4DEC16-9DFE-4A3F-89C7-8D19F374B426}
    ResultantVersion: 14.2.247.5 PatchFamily: E14_DAT
    Sequence: 14.2.375.0 Type: QFE
    MSI (c) (F4:CC) [17:44:11:996]: PatchGUID: {1B1DA2D5-6EFD-4EF7-B225-EAFBF51ABCBE}
    ResultantVersion: 14.2.247.5 PatchFamily: E14_DAT
    Sequence: 14.2.298.4 Type: QFE
    MSI (c) (F4:CC) [17:44:11:996]: The pre-sorted #_QFESequence table: - this is useful to see if patches had been ordered correctly within resultant versions and patch families
    MSI (c) (F4:CC) [17:44:11:996]: PatchGUID: {1B1DA2D5-6EFD-4EF7-B225-EAFBF51ABCBE}
    ResultantVersion: 14.2.247.5 PatchFamily: E14_DAT
    Sequence: 14.2.298.4 VersionOrder: 0
    SequenceOrder: 0 Type: QFE
    MSI (c) (F4:CC) [17:44:11:996]: PatchGUID: {2D4DEC16-9DFE-4A3F-89C7-8D19F374B426}
    ResultantVersion: 14.2.247.5 PatchFamily: E14_DAT
    Sequence: 14.2.375.0 VersionOrder: 0
    SequenceOrder: 1 Type: QFE
    MSI (c) (F4:CC) [17:44:11:996]: PATCH SEQUENCER: The initial #_Predecessor table:
    MSI (c) (F4:CC) [17:44:11:996]: PatchFamily: E14_DAT,
    PatchGUID: {1B1DA2D5-6EFD-4EF7-B225-EAFBF51ABCBE},
    Predecessor GUID: NULL
    MSI (c) (F4:CC) [17:44:11:996]: PatchFamily: E14_DAT,
    PatchGUID: {2D4DEC16-9DFE-4A3F-89C7-8D19F374B426},
    Predecessor GUID: {1B1DA2D5-6EFD-4EF7-B225-EAFBF51ABCBE}
    MSI (c) (F4:CC) [17:44:11:996]: PATCH SEQUENCER: Step 1
    MSI (c) (F4:CC) [17:44:11:996]: PATCH SEQUENCER: patch {1B1DA2D5-6EFD-4EF7-B225-EAFBF51ABCBE} (PatchFamily E14_DAT) will be sequenced.
    MSI (c) (F4:CC) [17:44:11:996]: PATCH SEQUENCER: Step 2
    MSI (c) (F4:CC) [17:44:11:996]: PATCH SEQUENCER: patch {2D4DEC16-9DFE-4A3F-89C7-8D19F374B426} (PatchFamily E14_DAT) will be sequenced.
    MSI (c) (F4:CC) [17:44:11:996]: PATCH SEQUENCER: The resulting #_OrderedGUIDs table:
    MSI (c) (F4:CC) [17:44:11:996]: Patch: {1B1DA2D5-6EFD-4EF7-B225-EAFBF51ABCBE}
    Order: 0 (Family: E14_DAT)
    MSI (c) (F4:CC) [17:44:11:996]: Patch: {2D4DEC16-9DFE-4A3F-89C7-8D19F374B426}
    Order: 1 (Family: E14_DAT)
    MSI (c) (F4:CC) [17:44:11:996]: The ordered #_QFESequence table: - has the final sequence of QFEs.  It lists each PatchGUID only once.
    MSI (c) (F4:CC) [17:44:11:996]: PatchGUID: {1B1DA2D5-6EFD-4EF7-B225-EAFBF51ABCBE}
    ResultantVersion: 14.2.247.5 PatchFamily: E14_DAT
    Sequence: 14.2.298.4 Order: 0
    MSI (c) (F4:CC) [17:44:11:996]: PatchGUID: {2D4DEC16-9DFE-4A3F-89C7-8D19F374B426}
    ResultantVersion: 14.2.247.5 PatchFamily: E14_DAT
    Sequence: 14.2.375.0 Order: 1
    MSI (c) (F4:CC) [17:44:11:996]: PATCH SEQUENCER: there's no supersedence information available, so no patches will be superseded.
    MSI (c) (F4:CC) [17:44:11:996]: SequencePatches returns success.
    MSI (c) (F4:CC) [17:44:11:996]: Final Patch Application Order:
    MSI (c) (F4:CC) [17:44:11:996]: {1B1DA2D5-6EFD-4EF7-B225-EAFBF51ABCBE} - 
    MSI (c) (F4:CC) [17:44:11:996]: {2D4DEC16-9DFE-4A3F-89C7-8D19F374B426} - 
    MSI (c) (F4:CC) [17:44:11:996]: Other Patches:
    MSI (c) (F4:CC) [17:44:11:996]: Unknown\Absent: {32539431-026C-467E-98AD-9932CAC4B304} - C:\Temp\ExchSP3_RU6.msp
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    C:\Windows\Installer\48e783.msi
    MSI (c) (F4:CC) [17:44:11:996]: Product: Microsoft Exchange Server - Update '{32539431-026C-467E-98AD-9932CAC4B304}' could not be installed. Error code 1642. Additional information is available in the log file C:\Users\dgates\AppData\Local\Temp\2\MSI4736a.LOG.
    MSI (c) (F4:CC) [17:44:11:996]: Windows Installer installed an update. Product Name: Microsoft Exchange Server. Product Version: 14.2.247.5. Product Language: 1033. Manufacturer: Microsoft Corporation. Update Name: {32539431-026C-467E-98AD-9932CAC4B304}. Installation
    success or error status: 1642.
    MSI (c) (F4:CC) [17:44:11:996]: Note: 1: 1708 
    MSI (c) (F4:CC) [17:44:11:996]: Product: Microsoft Exchange Server -- Installation failed.
    MSI (c) (F4:CC) [17:44:11:996]: Windows Installer installed the product. Product Name: Microsoft Exchange Server. Product Version: 14.2.247.5. Product Language: 1033. Manufacturer: Microsoft Corporation. Installation success or error status: 1642.
    MSI (c) (F4:CC) [17:44:12:011]: MainEngineThread is returning 1642
    === Verbose logging stopped: 5/30/2014  17:44:12 ===
    HossFly, Exchange Administrator

    As per the below log entries it seems that it is trying to install SP3 UR6 directly and failing saying its not applicable. If you are trying to install just SP3 then it shouldn't try installing UR6 at the same time so that seems strange to me...
    MSI (c) (F4:CC) [17:44:11:731]: SOFTWARE RESTRICTION POLICY: C:\Temp\ExchSP3_RU6.msp has a digital signature
    MSI (c) (F4:CC) [17:44:11:996]: SOFTWARE RESTRICTION POLICY: C:\Temp\ExchSP3_RU6.msp is permitted to run at the 'unrestricted' authorization level.
    MSI (c) (F4:CC) [17:44:11:996]: PATCH SEQUENCER: verifying the applicability of QFE patch C:\Temp\ExchSP3_RU6.msp against product code: {4934D1EA-BE46-48B1-8847-F1AF20E892C1}, product version: 14.2.247.5, product language 1033 and upgrade code: {A4A259AB-A77F-4039-832A-27B431DDFFEA}
    MSI (c) (F4:CC) [17:44:11:996]: Note: 1: 2749 2: E14_DAT_RTMToE14_DAT_UPG 3: C:\Temp\ExchSP3_RU6.msp 4: 14.3.123.4 5: 14.2.247.5 
    MSI (c) (F4:CC) [17:44:11:996]: 1: 2749 2: E14_DAT_RTMToE14_DAT_UPG 3: C:\Temp\ExchSP3_RU6.msp 4: 14.3.123.4 5: 14.2.247.5 
    MSI (c) (F4:CC) [17:44:11:996]: PATCH SEQUENCER: QFE patch C:\Temp\ExchSP3_RU6.msp is not applicable.
    Looks like time to re-download
    SP3 and give it a try.
    Blog |
    Get Your Exchange Powershell Tip of the Day from here

  • Exchange 2010 SP3 Installation Failed. - Error While Locating Source (Windows Installer)

    Hey Guys,
    Urgent question here:  I was trying to install SP3 for Exchange 2010. Unfortunately it failed on the install (all pre-requisites checked and passed). The problem: Windows Installer couldn't find a the exchangeserver.msi file. This happened immediately
    after setup stopped the services.
    I tried re-downloading the service pack and reinstalling, I got the same error. Anytime I selected the file using browse it failed and re-prompted me.
    Error:
    "click ok to try again or enter an alternate path to a folder containing the installation package "exchangeserver.msi" in the box below"
    So here is what I did:
    1) I reset all the services to automatic (the same way as before)
    2) Rebooted the server
    3) All Service started
    4) DAG replication is working
    I am going to work on figuring out how to fix the issue, however will this be a problem? will there be any data corruption? am I safe to let the server sit until I can open a ticket (if needed) ?
    Thanks,
    Robert
    Robert

    Hi,
    Thank you for your question.
    In order to resolve it, we could click the Browse button in the dialog box, locate the ExchangeServer.msi file, and then click OK
    to continue the installation. The ExchangeServer.msi file is located on the Exchange Server 2010 installation media。
    There are a referred link for us:
    https://support.microsoft.com/en-us/kb/2888399
    If there are any questions regarding this issue, please be free to let me know. 
    Best Regard,
    Jim
    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
    Jim Xu
    TechNet Community Support

  • Exchange 2010 SP3 upgrade on Windows Server Standard SP2

    I'm midway through the swing upgrade process of migrating from Exchange 2003 - Exchange 2010 to Exchange 2013.  Everything has gone smoothly between the Exchange 2003 and Exchange 2010 migration which I started two days ago.  it has been running
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    getting (3) Client Access Role Prerequisites errors.  Finding any of these HotFixes and patches is frustrating, because any link provided does not work.  It has gotten me nowhere.  Here is my Readiness Checks:
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        Lid: 61479   EMSMDB.EcDoRpcExt2 returned [ec=0x0][length=48][latency=0]
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