Exchange 2013 autodiscover finds external & internal SSL certificate causing autodiscover to fail

<p>Hi:</p><p>I'm currently working on a windows 2012 server, with exchange 2013, lets say our internal domain is "cars.com" and ALSO the case for&nbsp;our external domain. We have purchased an SSL wildcard positive certificate
*.cars.com so that we could configure Outlook Anywhere, we have created the needed DNS records at godaddy and our internal server, OWA, ECP it all works if you go to&nbsp; <a href="https://bird.cars.com/owa">https://bird.cars.com/owa</a>
because we have a DNS record for bird in godaddy and out local server, so all of that is working like a pro ! here comes the tricky part, our website is registered in godaddy but hosted by someone else a company called poetic systems; when we test the connection
with the remote connectivity analyzer website we get a very peculiar error that says SSL certificate not valid, now it provides the name of the certificate it found and is not ours, we found that the hosting company is listening in port 443, therefore, it
is pulling their self signed certificate also, does anyone have a fix for this, I have done this same setup before for other companies and this is the first time a situation like this happens. I REALLY NEED HELP !!!!!</p>

Hi,
According to your description, there is a certificate error when you test Outlook Anywhere connection by ExRCA.
If I misunderstand your meaning, please feel free to let me know.
And to understand more about the issue, I’d like to confirm the following information:
What’s detail error page?
Check the Outlook Anywhere configuration: get-outlookanywhere |fl
Check the certificate : get-exchangecertificate |fl
If you have any question, please feel free to let me know.
Thanks,
Angela Shi
TechNet Community Support

Similar Messages

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  • Exchange 2013 - The name of the security certificate is invalid or does not match the name of the site

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  • Exchange 2013 Public Folders external issues

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    <LegacyDN>/o=client/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=8cfd63e296ee4d6d99fa842a78584d43-Alex Mathiasen34410</LegacyDN>
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    <DeploymentId>823f5581-e9a1-4b8c-a79e-afcbe9900267</DeploymentId>
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    <EcpUrl-extinstall>Extension/InstalledExtensions.slab?rfr=olk&amp;exsvurl=1&amp;realm=i.client.local</EcpUrl-extinstall>
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    <UMUrl>https://ex01.client.dk/ews/UM2007Legacy.asmx</UMUrl>
    <OABUrl>https://ex01.client.dk/OAB/fa8a9ffb-9d6c-4d66-acec-e23c2cbc63d1/</OABUrl>
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    <SmtpAddress>[email protected]</SmtpAddress>
    </PublicFolderInformation>
    </Account>
    </Response>
    </Autodiscover>

    I can't access the public folders at all. Trying to access the public folders, result in the error from the following page: http://support.microsoft.com/kb/2788136,
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    PS: I discovered that the public folders works inside the same domain as the Exchange-server, however users can't access the public folders externally. 
    I also tried to use the Exchange-server as DNS, in order to be able to resolve i.client.local:
    <PublicFolderInformation>
    <SmtpAddress>[email protected]</SmtpAddress>
    </PublicFolderInformation>
    however I am still unable to open the public folders, even after being able to resolve the DNS name i.client.local. 

  • Can we connect Outlook with Exchange 2013 with the default Self-signed certificate?

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    If you are unsure of what the settings should be after you have change them, the only suggestion I have right now, (as I have not taken the time to do screen shots or write down all the default settings) is to install Exchange 2013 on a virtual machine and
    look at them, then change back the settings that do not match.
    2. The Malware Agent has a flaw that is causing the the Microsoft Exchange Transport service to endlessly wait on the Malware Agent to process a message that it just can't handle. (Two reboots of the entire server may be needed to clear this, or sometimes
    you can get away with restarting the Microsoft Exchange EdgeSync service.)
    The Microsoft technician had me perform a sequence of steps that highlighted this. To see if this is infact your problem you can perform the following steps.
    A)  Once the Exchange server stops processing messages, figure out the rough time it stopped processing messages.
    B)  Open the event viewer.
    C)  Under "Windows Logs", right click "Application", select "Filter Current Log...", check "Warning" and "Error", then click "OK".
    D) Scroll down the log to the rough time that your Exchange Server stopped processing messages. You are looking for a slew of errors about the same time from "MSExchange Extensibility" (1051), "MSExchange Transport" (9201), "MSExchange
    Transport" (9201), "MSExchange Extensibility" (1056), "MSExchangeTransport" (10003), and "MSExchange Common" (4999).
    It is the "MSExchangeTransport" (10003) that I believe is the real problem. The Microsoft technician agreed. He did not want to spectulate as to exactly what was going on, but it seems to me that since he had me disable the "Malware Agent"
    for now, that it is indeed the problem. 
    E) So.... Open the Exchange Management Console and type "Disable-TransportAgent", followed by enter. It will prompt "Supply values for the following parameters:". Enter "Malware Agent", press enter again. Type "A",
    for yes to all.
    or
    http://technet.microsoft.com/en-us/library/jj150526.aspx"
    F) Go to run, enter "services.msc". On the window that opens, find "Micorosoft Exchange Transport" and restart it.
    I know this is NOT a fix, but a work around that is less than desired as the Malware Agent is a filter to keep unwanted emails out. I highly recommend running some sort of 3rd party spam/Malware filter that has been fully tested to run with Exchange
    2013 if you do this.
    Microsoft is to contact me back once they can figure out why this is happening, and I believe in the end a patch for Exchange 2013 will be produce to correct the problem.
    In the mean time.... don't waste your money on paying Micorosoft for support, as I have already done this.
    For the individuals who say they are not experiencing trouble, I am going to go out on a limb here and say that either you have a 3rd party software program that is filtering the mail before it reaches the Malware Agent, you have disabled the Malware Agent,
    or you are using another mail server to forward email to your Exchange 2013 server. With either of these cases you are much less likely to see this problem.
    One last issue that a few people may be experiencing, is Exchange 2013, running on Server 2012 that is a VM. Several VM setups have a bug with the VM NIC management interface and Windows Server if you are using the same NIC for both. For example Xen
    Server 5.6 and XEN XCP both have this bug. There is an patch for XEN Server 5.6, but so far nothing for Xen XCP.
    I have spent many hours trying to figure my problems with Exchange 2013 and I will not swear that my entire post is correct, but I have gotten very much closer to a stable mail server after much work. If you feel that anything is incorrect, please reply
    back and let me know why, so that we may all benifit.
    P.S. Sorry for the mis-spellings and what not, I am very tired at the moment, and was forced to use explorer, because this site is not liking Chrome at the moment. (Will not let me login)

  • Exchange 2013 Autodiscover Android IOS not working

    Hello,
    I configured exchange 2013 in my organization. Android, thunderbird and IOS not working with autodiscover.
    Windows Phone example Lumia worked with autodiscover correctly.
    All needed DNS entry and certificate are uploaded to Exchange.
    Test on https://testconnectivity.microsoft.com/  ended successfuly.
    Can Android and IOS supported autodiscover.
    BR/Lukas

    Yes i try  https://fqdn/Microsoft-Server-ActiveSync instead
    I have White page nothing else.
    IOS, Android work after manualy configured.   Windows Phone work with autodiscover wonderfully
    Ok we added public IP address to our CAS Server. Now from Internet i can login to /OWA or /ECP.
    What next to do? Change autodiscover.domain.com Record A to point NAT IP address CAS server?
    BR/Lukas

  • Mirgating ro exchange 2013 cant send email internally

    Greetings,
    I'm in the process of migrating our exchange 2010 environment to 213 Here is our current setup
    2 2010 Exchange servers EX2010-01  (MB, CAS, TRANSPORT)  EX2010-02 (MB) we have a DAG between 2 servers
    I've installed 2 2013 Exchange servers EX2013-01 (MB,CAS) and EX2013-02 (MB-CAS) and created a DAG between 2 servers
    I was able to successfully migrate one of the test mailboxes from 2010 to 2013 and added both 2013 servers to send connectors.  I'm able to connect to Outlook/OWA on the LAN and send/receive emails to external accounts.  I'm also able to receive
    email from internal accounts.  However I'm not able to send emails from Outlook to local users that are still connected to the old Exchange 2010.  Looks like email goes out and showing in sent folder but never gets delivered to the local recipients
    I checked exchange tracking log and I'm able to send email to myself by anyone else internally is showing as "submit storedriver"
    alex serdyukov

    Hi Alex,
    According to your description, my understanding is that you cannot send email from the mailbox on exchange 2013 to the mailbox on exchange 2010, right?
    Did you get any NDR message when you send email to internal user?
    In addition, please check the permission of receive connector on exchange 2010 server :
    Get-ReceiveConnector |fl name, permissiongroups
    Best regards,
    Niko Cheng
    TechNet Community Support

  • Exchange 2013 autodiscover prompt

    Hi,
    Over the weekend i installed SP1 on our exchange 2013 DAG. Now users are getting an authentication prompt when opening outlook. This didn't happen prior to SP1.
    When testing email auto configuration in outlook it prompts for auth, typing in my creds it goes through ok.
    It looks like it getting a 401 
    I'm not sure what has changed but its very frustrating.
    Any Ideas?

    Please check the server settings on exchange... Update might change the the settings back to Basic. Roll back to NTLM to see what happens..
    UMESH DEUJA MCP,MCTS,MCSA,CCNA

  • How to disable Exchange 2013 Outlook Anywhere for internal Outlook client

    Hello;
    By default, Exchange 2013's Outlook Anywhere is enable for all user mailbox, if I disable the Outlook Anywhere per user mailbox, the user will not able to connect his Outlook client to Exchange 2013.  What is the best method to disable the Outlook anywhere
    on mailbox but let the Outlook 2013 still able access to Exchg server.
    The initial idea is to prevent user from access to company Exchange server from ANYWHERE, we just want to open the Outlook Anywhere for the authorized user only.  Looks like Microsoft did not think about the security.
    thanks!

    Hello;
    By default, Exchange 2013's Outlook Anywhere is enable for all user mailbox, if I disable the Outlook Anywhere per user mailbox, the user will not able to connect his Outlook client to Exchange 2013.  What is the best method to disable the Outlook anywhere
    on mailbox but let the Outlook 2013 still able access to Exchg server.
    The initial idea is to prevent user from access to company Exchange server from ANYWHERE, we just want to open the Outlook Anywhere for the authorized user only.  Looks like Microsoft did not think about the security.
    thanks!
    I don't understand your request. If you disabled Outlook Anywhere, Outlook will only be able to connect via IMAP or POP3.
    If you want to disable this ability and allow some then perhaps use cas-mailbox to disable in bulk and then enable only those allowed:
    http://technet.microsoft.com/en-us/library/bb125264(v=exchg.150).aspx
    The MAPIBlockOutlookRpcHttp parameter enables or disables access to the mailbox by using Outlook Anywhere (RPC over HTTP) in Microsoft Outlook.
    Valid values for this parameter are:
    $true   Only Outlook clients that aren't configured to use Outlook Anywhere (RPC over HTTP) are allowed to access the mailbox. By default, Outlook 2013 is configured to use Outlook Anywhere.
    $false   Outlook clients that are configured to use Outlook Anywhere (RPC over HTTP) are allowed to access the mailbox.
    The default value is $false.
    Twitter!:
    Please Note: My Posts are provided “AS IS” without warranty of any kind, either expressed or implied.

  • Exchange 2013 SP1 - The attempt to search the administrator audit log failed.

    During migration process from Exchange 2010 to 2013, after moving Arbitration mailbox from Exchange 2010 database to Exchange 2013 SP1 database, cmdlet Search-AdminAuditLog fails with following error.
    The attempt to search the administrator audit log failed. Please try again later.
    + CategoryInfo : NotSpecified: (:) [Search-AdminAuditLog], AdminAuditLogSearchException
    + FullyQualifiedErrorId : [Server=EX2013,RequestId=517873e3-a623-4363-bfdc-e5aa23595c33,TimeStamp=29. 4. 2014
    8:38:37] [FailureCategory=Cmdlet-AdminAuditLogSearchException] 2774D0CF,Microsoft.Exchange.Management.SystemConfig
    urationTasks.SearchAdminAuditLog
    + PSComputerName : ex2013.domainname.local

    Hi,
    First, please make sure the Microsoft Exchange Search and the Microsoft Exchange Search Host Controller service are running and please run the get-mailbox -arbitration cmdlet to check the result.
    Besides, please check the properties of the DiscoverySearchMailbox and verify that the homeMDB attribute is set to a mounted database.
    If the steps above don't work, please try to re-create a new Discovery System Mailbox to check the result. You can refer to the following article.
    Re-Create the Discovery System Mailbox
    http://technet.microsoft.com/en-gb/library/gg588318(v=exchg.150).aspx
    Best regards,
    Belinda
    Belinda Ma
    TechNet Community Support

  • Exchange 2013 OWA - Restrict External access to OWA, while keeping internal access open

    I'm looking for the best way to restrict users who can access OWA externally, while keeping internal access to OWA open to everyone.  We would preferably like to control who has external access to OWA with an AD group. Users who have external access,
    would need both external and internal access to OWA. Internal users would only have internal access to OWA.
    TMG is off the table since it is EOL. Reverse proxy might be a possibility, but I'm running into issues with the security setup and passing credentials.
    Does anyone know the best way of restricting external access without disabling internal access?
    Thanks

    Not sure if this still applies to 2013 or not, haven't tried yet...
    http://blog.leederbyshire.com/2013/03/13/block-or-allow-selected-users-depending-on-location-and-ad-group-membership-in-microsoft-exchange-2010-outlook-web-app/
    Blog |
    Get Your Exchange Powershell Tip of the Day from here

  • Exchange 2013 Autodiscover priority set

    In the environment four exchange server 2013. two in the server firm zone and another two is in the DMZ zone. In AD two autodiscover record are in server firm. no pointing for DMZ zone server. but in outlook by default audiscover connect to dmz zone server.
    but i want to change the autodiscover priority. how can i configure that outlook autodiscover request not go to the dmz zone server. 
    Please suggest.

    Hi ,
    In addition to the david's suggestions ,please have a look in to the below points .
    From you description i came to know you are having mbx and cas roles installed on four boxes.
    Let me give you my suggestions .
    whenever you install an client access server there will be an scp record created automatically for each servers in active directory.So in you case there will be four scp records .
    please set the autodiscover internal uri for all the four cas servers like below and at the same time you should have to have the autodiscover name in san certificate .
    https://autodiscover.yourdomain.local/Autodiscover/Autodiscover.xml
    Go to dns in active directory .There you can find a zone name called yourdomain.local .
    On that you should have to create a host A record for autodiscover like below 
    autodiscover.yourdomain.local - cas server 1 ip address (i.e. the server in lan network )
    autodiscover.yourdomain.local - cas server 2 ip address (i.e. the server in lan network )
    Don't create a host A record for server3 and server 4 which is in dmz network .
    So when ever a client query for an autodiscover service it will get resolved in to two ip address (i.e server 1 & server 2 ) .Finally there would be no chance for the client to communicate the cas servers in DMZ zone .
    Note : In some cases you internal domain and external domain will not be same .For that you should have to use the split dns .
    Say for instance you internal domain would be domain.local and you external domain would be domain.com
    On such cases you should have to create a new zone for domain.com .On that create Host A record for autodicover service (i.e.only for the cas servers in lan network)
    Same time please clear me why you have placed two of your exchange server in dmz zone ?
    Please reply me if you have any queries .
    Regards
    S.Nithyanandham
    Thanks S.Nithyanandham

  • EXCHANGE 2013 - ECP AND OWA INTERNAL ERROR 500 - NEW INSTALL

    Really hoping someone can help me here.
    I first installed 2012 OS and 2013 exchange and users were getting 'Unable to open your default folder' when trying to open outlook. After much googling and nothing working I decided to put 2008 R2 on the server with 2013 Exchange. Now i am running into massive
    issues. 
    Firstly i get Internal Errror 500 after putting in credentials for ECP and OWA. I did notice that it is also defaulting straight to this URL after entering password https://localhost/owa/auth.owa
    I check the management shell and that connects without any issues. I also logged on to a computer to see what it did. After autodiscover it is not able to log onto server and then it looks like it is look for the old server information from previous server.
    Any help would be appreciated. Can i do another reinstall of OS and how am i meant to remove the previous data that it seems the server has found?

    Hi,
    According to your description, I understand that cannot login internal ECP\OWA with error 500, also autodiscover failed.
    If I misunderstand your concern, please do not hesitate to let me know.
    I notice that autodiscover “looks like it is look for the old server information from previous server”, have you installed multiple version Exchange in your environment?
    Please run below command to double check the virtual directory configuration:
    Get-OutlookAnywhere | FL Identity,*Host*,*Auth*
    Get-OwaVirtualDirectory | FL Identity,*url*,*auth*
    Get-EcpVirtualDirectory | FL Identity,*url*,*auth*
    Get-WebServicesVirtualDirectory | FL Identity,*url*,*auth*
    Get-ClientAccessServer | FL Identity,*URI*,*auth*
    Then, open IIS and check on the Application Pools to view whether MSExchangeOWAAppPool and MSExchangeECPAppPool is running on .NET Framework v4.0, and recycle virtual directory for test.
    Additional, here’s a thread about “Removing Old Exchange and installing a new one”, for your reference:
    https://social.technet.microsoft.com/forums/exchange/en-US/46ca107c-7ece-4da7-8aea-46b705793f37/removing-old-exchange-and-installing-a-new-one
    Thanks
    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
    Allen Wang
    TechNet Community Support

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