Exchange 2013 email on ipad

I have exchange 2010 server and I have brought Exchange 2013 online & I'm in the process of upgrading to 2013.
I have ipads in the organisation with no issues getting iPads to receive email when offsite from exchange 2010.
When I move a mailbox to the exchange 2013 server the iPad can no longer get mail.
The external name for the server is identical to the one used in exchange 2010 but iPad won't get mail.
What have I missed?
OWA is working fine externally via the same server name as I use with my iPads.
I have since installed the OWA App on to my iPad & managed to get mail via that app.
Is there a way of getting mail using the apple mail app?

A couple of ideas:
1) Sometimes when you use activesync devices (like an iPad), you need to check user accounts to make sure inheritable permissions checkbox is checked. http://support.microsoft.com/kb/2579075 This
can happen when users are moved to the next version of Exchange.  I've seen this with Exchange 2010 and Exchange 2013 migrations.
2) Have you transitioned your CAS traffic from 2010 to 2013?  Exchange 2010 cannot proxy traffic from Exchange 2010 to 2013. 
http://www.expta.com/2014/01/exchange-2013-client-access-coexistence_28.html
Traffic needs to flow from external to Exchange 2013 to Exchange 2010.
So let us know what your traffic flow is for HTTP, HTTPS and SMTP.
JAUCG - Please remeber to mark replies as helpful if they were or as answered if I provided a solution.

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    Best regards,
    If you have feedback for TechNet Subscriber Support, contact
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    Amy Wang
    TechNet Community Support

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