Exchange 2013 Event ID 9646 - MoMT 500 Folder

Hello,
I am running Exchange 2013 CU3 and I'm getting an Event ID 9646 in the application event log. Full text below. It would appear it's saying the user is trying to open more than 500 folders but I have looked at her mailbox and while she has a lot of folders,
it's not over 500. Any suggestions or ideas?
Thanks,
Brad
The description for Event ID 9646 from source MSExchangeIS cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
/O=xxxxx/OU=xxxxx/cn=Recipients/cn=JRoberts
MoMT
500
Folder
the message resource is present but the message is not found in the string/message table
BradG87

Hi,
About event 9646, this could be caused when a MAPI session tried to open more than the maximum number of objects that are allowed for the object type specified in the event description.
To resolve this issue, please try to modify the registry key and set the "objtFolder" value to 1000 to check the result.
For more details, please refer to the solution in the following article.
MSExchangeIS 9646
http://technet.microsoft.com/library/ff980641.aspx
Best regards,
Belinda
Belinda Ma
TechNet Community Support

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