Exchange 2013 mail contact in Active Directory missing SMTP email address but has a primary email address

Outlook 2010 Distribution Group contact member "Al" is not showing an email address. In Active Directory "Al" is showing an email address but it's not a SMTP email address that is created when you add a new Mail contact using EAC. 
When the DG owner sends out an email using DG email account, the mail bounces back as undeliverable.
Exchange Admin Center is not showing the member.  The only way to fix the member is by deleting the contact. Re-add contact in EAC then add to Distribution Group.  We have over 30 DGs that are missing the SMTP email addresses.
Can a Powershell command fix this issue or is there a sync issue between AD and Exchange?

Hi,
From your description, the contact you specified should be contact not mail contact. Contact and mail contact are two different things. If you create a contact in ADUC, you need to mail-enable it and then set the primary SMTP address for it.
For more information, here is an article for your reference.
Recipients
http://technet.microsoft.com/en-us/library/bb201680(v=exchg.150).aspx
Hope my clarification can be helpful to you.
Best regards,
Amy Wang
TechNet Community Support

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     2013-04-03T20:52:25.448Z,Inbound Proxy Internal Send Connector,08CFFEB14C28BE2C,11,192.168.3.2:26408,192.168.3.2:2525,<,250-AUTH NTLM,
     2013-04-03T20:52:25.448Z,Inbound Proxy Internal Send Connector,08CFFEB14C28BE2C,12,192.168.3.2:26408,192.168.3.2:2525,<,250-8BITMIME,
    2013-04-03T20:52:25.448Z,Inbound Proxy Internal Send Connector,08CFFEB14C28BE2C,13,192.168.3.2:26408,192.168.3.2:2525,<,250-BINARYMIME,
    2013-04-03T20:52:25.448Z,Inbound Proxy Internal Send Connector,08CFFEB14C28BE2C,14,192.168.3.2:26408,192.168.3.2:2525,<,250 CHUNKING,
    2013-04-03T20:52:25.448Z,Inbound Proxy Internal Send Connector,08CFFEB14C28BE2C,15,192.168.3.2:26408,192.168.3.2:2525,*,,"EHLO options between current server and proxy target do not match : Xrdst, . Critical
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    2013-04-03T20:52:25.448Z,Inbound Proxy Internal Send Connector,08CFFEB14C28BE2C,16,192.168.3.2:26408,192.168.3.2:2525,>,QUIT,
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    -Exchange Server 2013
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    Regards.
    molni

    Hi
       Can you run ipconfig/flushdns or create hosts file recorder?
    Terence Yu
    TechNet Community Support

  • Exchange 2013 - Mail receive problem -Help!

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