Exchange 2013 OWA is not auto formatting hyperlinks when forwarding a message

I have 2 sales managers in a company that receive sales leads via email from our website. The email is formatted in HTML with a table containing the name and email address of the customer and the url of the product they're interested in from our website.
The managers then forward this email to the next available sales associate to contact the potential customer.
The first sales manager uses Outlook and receives the sales lead email with active hyperlinks intact for the email address of the customer and url of the product. When you inspect the email, there is no href code in the source, so outlook is recognizing
the types 'email address' and 'url' to make the text active. He then forwards the email to sales with active hyperlinks in the source. (they prefer this)
The second sales manager uses OWA. when he receives the email, the email address and url are plain text (which is how its coded) so when he forwards the email to sales there are no hyperlinks.
Is it possible to set OWA (for exchange 2013) to auto format (recognize then format) email addresses and url's from an email when forwarding it that didn't have the href code in the source to begin with? ...like Outlook does?

Hi,
Does this issue happen on all the OWA users or on specific user?
Does this issue happen when sending emails by HTML format?
Thanks,
Simon Wu
TechNet Community Support

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    If I log in via OWA it shows the notification (Pop up) that your mailbox is almost full but no message received in email.  Most of the users do not log into OWA but only uses Outlook.
    It looks like other people are also seeing this similar issue but I am unable to find any solution for it.
    How users will know if their mailbox is almost full if they are traveling and only using Mobile phone for emails to send and receive.
    Thanks,
    Raman

    Hi Thanks for your response. Our Quota is set on Database level. I am seeing these event ids as well.
    Log Name: Application Source: MSExchangeIS Date: 12/31/2014 10:07:12 PM Event ID: 1077 Task Category: MAPI Level: Warning Keywords: Classic User: N/A Computer: Exch2013mail01.company.com Description: The mailbox e3d48b23-0740-46ab-89f7-3b035dacf28f on database
    326f0997-4fe5-4b31-873b-6a3396e7a91c is approaching its storage limit. A notification has been sent to the user. This warning will not be sent again for at least twenty four hours.
    ========================
    Log Name: Application Source: MSExchange Store Driver Submission Date: 12/31/2014 10:07:12 PM Event ID: 1012 Task Category: MSExchangeStoreDriverSubmission Level: Error Keywords: Classic User: N/A Computer: Exch2013mail01.company.com Description: The store
    driver failed to submit event 8237691 mailbox e3d48b23-0740-46ab-89f7-3b035dacf28f MDB 326f0997-4fe5-4b31-873b-6a3396e7a91c and couldn't generate an NDR due to exception Microsoft.Exchange.MailboxTransport.StoreDriverCommon.InvalidSenderException at Microsoft.Exchange.MailboxTransport.Shared.SubmissionItem.SubmissionItemUtils.CopySenderTo(SubmissionItemBase
    submissionItem, TransportMailItem message) at Microsoft.Exchange.MailboxTransport.Submission.StoreDriverSubmission.MailItemSubmitter.GenerateNdrMailItem() at Microsoft.Exchange.MailboxTransport.Submission.StoreDriverSubmission.MailItemSubmitter.<>c__DisplayClass1.<SubmitNdrForFailedSubmission>b__0()
    at Microsoft.Exchange.MailboxTransport.StoreDriverCommon.StorageExceptionHandler.RunUnderTableBasedExceptionHandler(IMessageConverter converter, StoreDriverDelegate workerFunction).
    Raman

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