Exchange 2013 with Outlook 2010 anywhere - Public Folders disappear from Outlook favourites

Hi,
we have a 3 server Exchange 2013 SP1 DAG published with Forefront TMG.
Outlook 2010 anywhere connection works fine (only anywhere connection is possible, there are no clients in the exchange server AD).
The users are adding public folders to their local Outlook favorites. In about 10% of the Outlook starts, those public folders are missing in the favorites. Local favorites folders are still there, public folders are connected.
After restarting the Outlook a few times, the favorites are back.
Deleting the outlook.xml brought no success, the favorites seem to be saved somewhere on the exchange server.
Outlook 2010 is up to date, all hotfixes are installed.
There are no related entries in servers or clients eventlogs, the logs of the TMG server are normal.
Does anyone have a simular behavior?
Thanks in advance!

Hi,
According to your description,it is clear that something got corrupted, but it is hard to say directly what caused it. However, there are a few troubleshooting steps to determine what caused it and you can also make a backup of your Favorite Folders list
so you can easily restore it when it still happens.
Pleaser refer to the following article:
Favorite Folders empty upon restart
Note: Microsoft is providing this information as a convenience to you. The sites are not controlled by Microsoft. Microsoft cannot
make any representations regarding the quality, safety, or suitability of any software or information found there. Please make sure that you completely understand the risk before retrieving any suggestions from the above link.
Hope this helps!
Thanks.
If you have feedback for TechNet Subscriber Support, contact
[email protected]
Niko Cheng
TechNet Community Support

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http://www.isaserver.org/articles-tutorials/configuration-general/publishing-exchange-2013-outlook-web-app-forefront-threat-management-gateway-tmg-2010.html
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Based on my knowledge, publishing Exchange 2013 with UAG 2010 is similar with publishing Exchange 2010.
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http://www.microsoft.com/en-us/download/details.aspx?displaylang=en&id=8946
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I have read that legacy public folders and 2013 public folders canot co-exist.
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Hi,
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I have one particular user who is losing access to public folders in Outlook 2013. I have found that going to
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Exchange 2013 with Outlook 2010 anywhere - Public Folders disappear from Outlook favourites

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