Exchange 5.5 2.5 Time out

I have 100 users. One is experiencing a Time out on the Inbox (all of them actually) gadget for Exchange 5.5. Network admin has verified his uid and pass are correct and no exhange server issues. He has been getting his mail that way for some time then it stopped a week ago. There have been no other variables changed in his environment.
Any thoughts?

When it happens, please do the following:
1) Get a "View Source" of the page
2) Trace the request/respond. Use ptspy to capture any errors, if any
3) Check the log file on the remote server

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