Exchange Account setup

I've got a feeling I'm simply nitpicking here, but....
I'm having issues setting up my Exchange account on my iPad (and iTouch). The only way I can get it set up is by going through my companies OWA server (webmail.company.com). I've tried entering the server I use at work (cty-52N-EXM01D.abc.acme.com), but just get the "Unable to Verify" message
FWIW, I'm almost certain my companies IT Dept considers the iPad - and anything else from Apple - to be a toy.

I attempted to set up exchange account and 8 out of 10 times get the cannot verify account error message.
When I clear the cache from network settings I get the option to accept certificate. The set up completes but I get no mail, contacts, nor anything Outlook related.
I wish I didn't order 10 of these things already. I have an $8000 pile of crap on my desk.
Has anyone a solution?

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I'm trying to have existing Exchange accounts setup on my new iMac and can't get it to work.

I have existing Exchange accounts setup on my iPhone and iPad to access my work email. I'm trying to do the same on my new iMac and can't get it to work. I have it setup the same as my iPad and it asks me for my password over and over...any suggestions?
<Re-Titled By Host>

Hi mwatts18,
As a preliminary troubleshooting step, you should reference the information in the following article:
OS X Mail: Troubleshooting sending and receiving email messages
http://support.apple.com/kb/TS3276
I would especially suggest that you delete the account and re-add it, making sure that you are entering the correct password when you add the account. Thanks for being a part of the Apple Support Communities!
Regards,
Braden

Problem with exchange account setup

Hello -
I have a user who is having a particular problem with her iPhone. We had setup an exchange account on the device and it has been working great until this week. Now when she tries to access the exchange email account the phone freezes and eventually boots you to the home screen with no error message.
We are unable to delete the account and re-create it. When we go into the mail account screen we cannot access the exchange account settings, it does the same thing freeze up and return to the home screen. Next we tried reseting the phone back to factory defaults but the exchange account did not reset (everything else did). With no way to delete the account we cannot create a new one.

Sorry, but it is still not clear.
When restoring an iPhone with iTunes, the iPhone is completely erased first followed by the firmware being reinstalled. After the firmware is reinstalled, there are two options. Restore from the iPhone's backup which is selected by default, or as a new iPhone which must be manually selected.
Did you do the latter? If so, this is the first time I have seen this reported - that everything was erased from the iPhone except for a single email account.

Issue with Outlook for Mac - MS exchange account setup

Hello, after trying to connect the hotmail exchange account to Outlook for Mac 2011 I still can't see account in the left panel. The account is still marked orange instead of green. I can't figure out what is wrong with the settings. Please help!

Hi Vasko,
MAC 2011 is different from Outlook. Sorry for the lack of knowledge on MAC.
I suggest re-creating a new thread on the MAC forum so that we can get more professional suggestions.
For your convenience:
http://answers.microsoft.com/en-us/mac/forum/macoutlook?tab=Threads
Thanks
Mavis
Mavis Huang
TechNet Community Support

Exchange account setup is broken in Yosemite Mail

Trying to set up an Exchange account in Mail and it is not working. The auto discovery says server ("null") is not responding and I see no way to manually configure an Exchange account in Yosemite, so it is a bummer. Anybody else with this problem?
Outlook works fine on the same computer.

Thank you for the suggestion. I did not attempt to apply the solution because when I opened the computer today everything was magically working as it should. (and yes, I had rebooted several times yesterday, to no avail.) I guess thanks goes to the computer elves.

Having issues emailing photos. an active exchange account is already setup. however when i click on a photo in my library and try to email, it prompts me to email account setup screen. my default account is setup for exchange.

Exchange account setup on ipaf. When trying to send photos from my library I'm prompt to setul email accounts all over. When I try to setup the exchange account it tells me the account already exist. The default account is my exchange account, ehat is goi
ng on?

Very good. I am glad it got solved. Sorry for all the confusion and frustration.
-------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------

Exchange server setup on Mail stopped working recently

Hello,
I have an Exchange mail account, that's setup using a POP account type. This was working up till just two days ago. Now, every time I try to access my Exchange email account on Mail I get this error:
"The attempt to read data from the server "xxxx.xxxx.com" failed."
I've tried deleting the account and recreating it...I get the same error. A few notes:
1. When I recreate the account, the setup process seems to be able to connect to the server (trying incorrect login credentials results in an error, correct credentials do not return an error). As soon as the account is created, I get the above error.
2. I have this Exchange account setup in Entourage and on my iPhone and it works in both of these places.
Any help or suggestions would be greatly appreciated.

Not certain, but this can fix myriad Mail problems...
Safe Boot from the HD, (holding Shift key down at bootup), it will try to repair your Disk Directory while the spinning radian is happening, so let it go, run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, then move these folder & file to the Desktop.
Move this Folder to the Desktop...
/Users/YourUserName/Library/Caches/Mail/
Move this file to the Desktop...
/Users/YourUserName/Library/Mail/Envelope Index
Reboot.
If that doesn't do it and you can afford to redo all your Rules, try these & reboot...
/Users/YourUserName/Library/Mail/MessageRules.plist
/Users/YourUserName/Library/Mail/MessageRules.plist.backup

General Mail settings won't open and Exchange account won't recieve mails

Here is a strange problem:
The Exchange mail account stopped working on my iPad after several month os working beutifully.
The issues:
New mails won't arrive, it looks like the exchange account is looping forever when trying to get new mails. (The network indicator is spinning.)
I can no longer open the "Mail, Contacts, Calendars" setings, when clicked it marks the settings row but does not open any settings. After some minutes the Setting application ends and the iPad returns to the home screen.
I've tried:
Restarting the iPad - no help,
"hard" restart (hold down home+power for 10sec) - no help,
Upgrading from 3.2.1 to iOS 3.2.2 - no help,
restoring from an old backup (Edit: to be clear: I reset to factory settins and then restored to an old backup) - no help.
The last thing I tried was restoring the iPad to factory settings and register it in iTunes as a new iPad (thus completely reverting all changes) - this removed the Exchange account and when I re-added it, everything worked as it should.
However... I want my things I have in the backup... Anyone has an idea of either how to fix this issue without deleting everything on the iPad or how to restore a backup without getting the Exchange account setup?
Is there a "back-door" to removing an email account (or all accounts, or even all settings)?
Or perhaps a backup setting where you can choose what parts of a backup to restore? (So I can skip the exchange mail account settings.)
Message was edited by: marha007

(My Apple account got messed up??!)
I decided to take the not so very nice road forward.
I reset my iPad to factory settings and restored it as a new iPad.
Then manually re-added all content I managed to backup (photos using a image transfer tool, the rest "pen and paper" style).
This way, the exchange account was recreated (exactly the same as before) and now it works again, just as it did before the hickup.
I still have a lot of info lost from the backup (game saves etc), so if anyone knows how to extract such things from the iPad backup that would be great!
Hope you get your issue solved eventually! The "hard way" worked for me but the whole situation has made me lower the iPad score, I don't love it as much as I did before this happend....

Lion, Exchange 2010. Mail loses all emails in an exchange account

I am running Lion on an new 2.0 GHz i7.
We are using Exchange 2010 SP1 and I have 2 exchange accounts setup in Mail. Every two weeks or so Iose all the emails in one of the accounts. After a few minutes Mail seems to realise, and startes resyncing all my emails. The mailbox is 2GB in size so this takes about an hour time during which Ihave no emails.
Fortunatly so far this has only happened while I'm working in the office but if it happened while Iwas work off-site it could take a lot longer to sync
The other exchange account has not had this problem.

Since posting this Ihave archived my mailbox which has reduced it from 2GB to about 800 MB. I did have growlmail and dockstar addons running so I uninstalled them.
It seemed ok for 4 days, and I installed herald which is a notification addon (hate the fact that mac mail doesn't have any kind of notification of new emails) and guess what the issue has occurred again.
All emails dissappear and the whole mailbox has to re-sync.
I'm getting really frustrated with this and am being forced to consider using Outlook Mac 2011, something Ireally don't want to do.
Does apple actually look at these posts, can someone please help I really don't want to use Outlook

Want to delete Exchange account but keep contacts

I had an Exchange account setup on my iphone but I want to delete it now. Problem is, I have all my contacts in that Exchange account. When I try removing the account, it warns me that all contacts will be deleted. How do I save my contacts so they arent deleted?

If you have your contact information available with a supported application on computer for syncing contact information with your iPhone via the iTunes sync process such as with Outlook 2003 or 2007, you can transfer the contact information to your iPhone that way.
When you enable over the air syncing for contact information with an Exchange account or with a MobileMe account, existing contact information on your iPhone is erases and replaced with the contact information available on the server. When deleting such an account on your iPhone, all contact information that was transferred to your iPhone via the over the air sync process is also deleted.

How to setup multiple Exchange accounts in Mail with the same username/password

Okay didn't see a place to ask a Mail question so I am placing this here.
I work for a helpdesk that requires me to monitor 4 different email accounts throughout the day. They are all Exchange accounts. The first one setups just fine but when I go to setup the others I get a message that states that the username and password are in use for the other account. Is there any way to setup multiple Exchange account when using the same LDAP creds for all the accounts?

Csound1,
I need to add a second Exchange account to my MBP using Mail. Both accounts are with Rackspace, but each email address is unique (i.e., two different domain names). When I use Preferences to attempt to add the second account, it recognizes the new credentials, finds the server and autopopulates the necessary address information. But, as soon as I click "Done" after setting which functions are active on the account (mail, cal, contacts, etc.), the screen shows only my original Exchange account. The new one is not added, yet there is no error message saying that it can't be added. Any idea what is going on? Shouldn't Mail be able to have multiple Exchange accounts, even if they are hosted via the same Rackspace server (in this case: connect.emailsrvr.com)?
Many thanks,
Wally
MBPR with Mavericks, Exchange 2012, Mac Mail

Exchange option in Account setup missing?

I had Mail hooked up to an Exchange server for my work email. That stopped working for some weird reason so I thought about re-creating the account and I don't see the Exchange option in the account setup anymore. Where'd it go?

it's probably hardware. it's actually linux operation system and comes with pre-loaded operation system. did you make any changes on volumes?
edit:typo

Gmail can not access or setup exchange account

Hi,
I have a new Sony Z3 tablet with Android 5.0.2. I can get my corporate exchange emails and calender infos when I use the buildin "Email"-app.
Problem:
When I try to setup a connection to the exchange server with the latest Gmail app I get an "Can't connect to server" (original message: "Verbindung zum Server kann nicht hergestellt werden").
While Gmail on my Sony is not working I have no problems with Gmail on my Nexus 7 (Android 5.1).
Any ideas?
Thanx, Markus

Unfortunately, I do not have any information regarding that. But I had the possibility to check this on a Samsung device (S5) and this model did not have the option to add an Exchange account either via Gmail. So I think it's a feature for Nexus phones or the one with Android vanilla.
We have added support for Exchange ActiveSync via our preinstalled Email application which I can suggest that you use if you want to add an Exchange account.
- Official Sony Xperia Support Staff
If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

Cannot setup gmail exchange account on new iphone 5, says "Cannot Get Mail"

Cannot setup gmail exchange account on new iphone 5, says "Cannot Get Mail", any advice? (I seem to have tried everything)

I found the fix: https://discussions.apple.com/message/21454669#21454669

How to setup 2 accounts (Exchange Account as well as a POP account)

Hi Guys,
After a little help I have a client who has a Perl 8120 and they need to have there exchange account as well as a pop account setup.
They run a BES server onsite for the Exchange account.
Thanks in advance,
Webboy
Solved!
Go to Solution.

Hi and Welcome to the Forums!
Most BES-level service plans (from the carrier) include some number of BIS accounts as well. The first thing, IMO, to set up is the BES account...get that activated first (the BES admins will know how) and allow it to fully synchronize. Then work on the BIS accounts...see this guide:
http://na.blackberry.com/eng/support/blackberry101/setup.jsp#tab_tab_email
Let us know if it doesn't work...with details.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
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Exchange Account setup

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