Exchange account stuck at loading automatic reply

I set up an Exchange 2013 account on an iPhone 4. The account configured correctly (all tick marks showing) but it will not bring in any emails. I checked the settings for the account and the Automatic Reply option is stuck at a status of loading. I figured it was taking a while for whatever reason but 3 days later it is still showing loading.
Already tried deleting and recreating the account, resetting network settings and recreating the account, no other devices show up associated with this account in Exchange, manual configured incoming and outgoing servers as "Other" account type, and nothing noticeable on the exchange side is showing.
Any other ideas?????

close out of the mail app, then double tap home button and completely close out of the app.
Then do a reset, no data loss. Hold down the home/sleep button together until you see the apple logo and then release, then wait for the phone to boot back up.
then check email again.

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Thanks razmee209.
I would agree with you if I still couldnt send the reply by changing the sender to my yahoo account; but as I mentioned before - whenever the mail fails to send, I can ALWAYS send it by changing the sender to my yahoo account.
I agree that it must be something within the original mail, but why does it trigger a failure if I reply from my exchange account and not my yahoo yahoo account.
I can delete the Exchange account and re-add it, but it makes no difference. I've also rebooted the phone but again, no difference.

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Good afternoon,
I am currently having a problem with one employee who uses the automatic replys when he is away from work.
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enable to disable the settings. But I need him to be able to do this quickly from his computer.
Ive done quit a bit of research and below are the things Ive tried.
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- This is an internal connection to the server and his machine is setup just like everyone elses. But yet he is the only user who is having problems.
- We just upgraded to 2013 exchange about 2 months ago, and we just updated from office 2010 to office 365 about 2 weeks ago.
Anyone who is able answer this question thanks in advance!

From the user machine, can you confirm that he is able to access the out of office config URL?
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Hello,
after some googling and consolidating the different examples on the Internet I came up with this powershell script which is executed by the windows task scheduler once a day. The script first gathers all the mailboxes for which the out of office mechanism
is activated. Then it disables the autorepliers for these mailboxes, waits for 10 seconds (this seems to be necessary to let exchange do some housekeeping) and then reenables the autorepliers.
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Add-PSSnapin Microsoft.Exchange.Management.PowerShell.E2010
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Second Exchange account mail stuck in outbox

Hello Everyone,
I have a strange issue. Nor me or my colleagues are able to wrap our heads around it.
We have an exchange account for our Value Added Services (VAS). I've added this mail account as a second exchange account to the outlook 2013 profile for the employees. However the problem is that all mails they sent are stuck in the outbox. And this happens
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1 User however doesn't face this issue, when that user sends a mail it is directly sent to the person. That user is currently responsible for cleaning up the outbox.
The mail setup is as follows:
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2. VAS Mailbox - Exchange
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4. P&G mailbox - Second mailbox (read only access)
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Other relevant information:
They connect to our RDS (SRV 2012) farm and start Outlook 2013 trough remoteapp.
Their PC is running W7
We are using Exchange 2010 with the latest updates.
Any clues/ideas as why this could be happening? And why only the VAS mailbox has that issue?
In my testing i once setup the same mailbox structure locally, and this setup worked.
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Kind Regards,
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Hi,
I recommend you try to use OWA to check if there is the same issue.
Open another user's mailbox or a resource mailbox from Outlook Web App
You must have Full Access permission for the mailbox that you want to open to perform this procedure.
Sign in to Outlook Web App.
At the top of the Outlook Web App window, click the drop-down arrow next to your mailbox name, and then click the
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TechNet Community Support

Outlook 2010 "Your automatic reply settings cannot be displayed because the server is unavailable" error

Hi,
We recently introduced a Exchange 2010 server into our Exchange 2003 enviroment but had to stop migrating users over to it after it became appartent that users using Outlook 2010 could not switch on their Out Of Office, getting an "Your automatic reply settings
cannot be displayed because the server is currently unavailable" error. However users on the new 2010 can set OOF if they use OWA or Outlook 2003!
Running the Test E-mail AutoConfiguration shows no errors with the Log tab showing Autodiscover succeeded and the Results tab showing all the correct values, including a OOF URL of
/Autodiscover/Autodiscover.xml">https://<servername>/Autodiscover/Autodiscover.xml into IE gives a XML file with a 600 error code.
I have looked at loads of 'solutions' on the Internet but cannot get this working, anyone have any suggestions?
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Craig

Please verify IIS
settings:
======================
On Exchange CAS
server, open IIS console,
Go to default web site, double click “SSL
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Click EWS, double click “SSL
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Click OAB, double click “SSL
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Tony Chen
TechNet Community Support

Out of Office error: 'Your automatic reply settings cannot be displayed because the server is currently unavailable. Try again later.'

Hi,
This is my first post in the forums. Please forgive me if it's in the wrong category or if it's not posted correctly in any way.
I'll try and give you below as much information about the problem we have here as I can.
What we have:
- an on-premises Windows 2012 Standard server that is the PDC, DNS and DHCP server;
- a second Windows 2012 Standard server with the sole purpose of hosting our Exchange 2013 CU7 server;
- Windows 7 PCs with Office Home and Business 2010 v.14.0.7143.5000 (32-bit);
- Outlook 2010 connects through Outlook Anywhere (mail.ourdomain.com).
The problem:
If trying to set up Out of Office through Outlook on the client PCs, we'd get an error message: 'Your automatic reply settings cannot be displayed because the server is currently unavailable. Try again later.' Interestingly, it does work normally for some users.
It works fine for all users if done through OWA.
Tests performed:
User 1 on PC1 has the problem. User 2 on PC2 doesn't have the problem. Both users are members of the same security groups.
- setting up User 2 on PC 1: the problem exists;
- setting up User 1 on PC 2: the problem exists;
- setting up a second Outlook profile on PC2 within User 2's domain account (the one that works), for the same User 2: the problem still exists!
I haven't been able to set up an Outlook account that works since this issue was discovered, although there are existing Outlook accounts that do not have the issue.
Let me also point out we have another issue we are working on and which may or may not be related: the Autodiscover function in Outlook doesn't work. Test E-mail AutoConfiguration results in 'Autoconfiguration was unable to determine your settings!'.
I can see postings in the Internet of other people having the same problem with OoO, but couldn't see a solution that fits my case: some existing accounts in Outlook are fine, other are not and newly created profiles of aforementioned working accounts do not
work. The majority of the articles/threads I read suggest recreating the Virtual Directories in Exchange, but we did that just a month ago (when troubleshooting the Autodiscover problem) and besides if the problem is in the Virtual Directories, I would expect
it to affect all accounts.
Any help in resolving this problem would be greatly appreciated. Please let me know if you need other details.
Apologies if the posting is not in the right place or not done properly - I'm still learning.

The IIS log files on the CAS might tell you something. Depending on how your proxy server handles NAT the IP address of your connection might be from the proxy server instead of your client.
In any case, a tool like Fiddler (http://www.telerik.com/fiddler) can be extremely helpful in working on problems like this because it can decode the SSL traffic on the client and you can see what's being sent
and what's being received.
Another thing to check (although it's unlikely to be your case) is whether or not your browser (when you try connecting to the autodiscover URL) thinks it's in the "Internet" zone. the "Local intranet", or at a "Trusted" site.
The domain names you use on machines on your LAN should be excluded from being proxyed. Anything with "." in the name will be set, unless excluded, to the proxy server.
Is the time correct on the client machine? Is it more than 5 minutes different to the Exchange machines and domain controllers? That'd be something that would cause Kerberos to fail.
A certificate can be a problem if its expired or if it doesn't have the correct names. But I wouldn't worry about the uglog.com domain just yet. Until you get the Autodiscover working with the SCP you have bigger problems.
If you've never used a WPAD file then don't worry about it. It's very useful if you have a complex network and you want to manage how browsers connect to servers. For example, if you have multiple proxy servers the each manage a different set of names, an/or
if some names should bypass proxy servers entirely and just connect directly. If run a strictly Microsoft network with only Microsoft product that you can manage with GPOs (and you can enforce those GPOs on every machine -- even the BYOD ones) you probably
don't need a WPAD.
--- Rich Matheisen MCSE&I, Exchange MVP

Issues with Exchange Account and Q10

Well, I hate to be writing this, but I'm hoping that there might be someone out there that can help get past some first day issues I am experiencing.
The background: I have a long history with legacy BlackBerry devices, and almost as much history with iOS devices. My most recent phone was an iPhone 4S, and I make extensive use of iCloud to keep my iMacs, iPhone, and iPad connected in real-time. The setup worked. It wasn't perfect, but it worked. However, because I used to have a BlackBerry device (most recent the 9930) and because I don't use the iPhone for more than e-mail, iMessage, and phone calls (generally speaking), I decided to give the newest BlackBerry device a shot. So I bought a Q10.
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Nevertheless, looking at BlackBerry Hub, I see only two e-mails in my Inbox from Exchange, even though I have roughly a dozen in my Inbox. The rest are filed in sub-folders. And bam! Just like that... I get the "Add Accounts" screen while looking at the Hub. In other words, as I was typing this, I first saw two Exchange e-mails and then, out of nowhere, the e-mails disappear and I see the "Add Accounts" screen as if no account has been connected.
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Full disclosure: I do want iCloud to work and am a fan of Apple products, but the lack of full iCloud sync support is not a big enough issue for me to want to send back this phone and/or see it fail so miserably. I will happily move my info from iCloud into Exchange, Google, and/or set up a new Exchange account for personal use (Office 365) because I am not wedded to iCloud per se. But, I won't go through that trouble if I can't even get my first account to work properly. It should also be noted that I do have a basic Google account (non-paid) and I had previously attempted to connect to it. However, I was experiencing the exact same issues with contacts disappearing, e-mail disappearing, etc. So I deleted that account. Truth be told, I deleted the Exchange account as well, and then re-connected to Exchange only to test one account at a time. Unfortunately, even with Exchange only, I am seeing very strange and frustrating behavior as described above.
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To follow-up with this issue:
I ended up performing a security wipe on my device. The security wipe finished, and I was about to reconnect with Exchange when I decided to visit our host's web site to see if they had any articles covering the issues I was experiencing. While they didn't have anything specific, I did find a step-by-step guide to connecting a BB10 device to Exchange... and right there at the end, it said "Do NOT enable memo sync."
I contacted support, and the rep told me that OS 10 has an issue with memo sync and it can cause all sorts of unpredictable behavior. Now, whether or not this is accurate I can say this: So far, the device is not disconnecting and reconnecting like it was before. Problem is, is this a result of not enabling memo sync, or is this a result of the security wipe?
I may have overlooked it, but I don't recall reading anything about that anywhere else. I'm tempted to try re-enabling the memo sync to see if everything blows up again. At least that way I can see for myself if the memo sync is a real issue. Of course, perhaps it's an issue with SherWeb (our host) specifically. Hm...
Anyway, for those that were interested, and for those that may come along in the future with a similar situation, the strange behavior that I first reported is no longer happening. I just don't know if it was a result of a security wipe or a result of not enabling memo sync with Exchange.
Ian

Completely delete Exchange account from Mail client on Mac

I'm having a problem with a several e-mail messages in my Mail client. These messages seem "stuck" in that whenever I try to delete these messages, I get an error message in Mail that says:
An error occurred while moving messages to mailbox “Trash — Exchange”.
I named the account Exchange. These messages are NOT on my Exchange mail server anymore - I also access my mail from an Outlook client as well and these "stuck" messages do not appear in Outlook which is pulling directly from Exchange.
My first attempt to resolve was to delete the account from the Mail client and set it up again. All of the folders and e-mail messages re-appeared almost instantly so it obviously didn't go out to the Exchange server and pull down over 100K e-mail messages in 30 seconds.
Then I spoke to AppleCare. They directed me to the Library to delete a subfolder in the Mail folder that appeared to contain the messages. When I emptied the Trash, it appeared that the 100K messages were being deleted. I went to Mail to setup the account again. Again, the messages reappeared quickly as before and the problem messages were still there as if they never were deleted.
So now I'm looking for a way to completely the Exchange account and all of its local data from Mail. I want the Mail client to start from scratch and go out to the Exchange server to get the data like the account had never been setup on this Mac before. I'd also opt for a fresh install of Mail but I have a MBA 11 so I don't have OS media or a DVD drive.
Somewhere Mail is clealry caching info on that account. It's apparent when I've deleted the account and then re-opened Mail to set it back up the first time. Whenever the dialog box appears, it remembers my Exchange e-mail account information in the field so it's obviously pulling that information from somewhere locally on the Mac, not from the server.

As you say, removing the Exchange account on Mail really doesn't delete it. It's caching something because of how quickly it finds the folders etc. if you add the account again.
I was having a lot of very strange problems with Mail/Contacts/Calendar and certainly a new user I set up from scratch worked with Mail etc. straight away. I didn't test it for days but within seconds it pulled down all the correct emails and the number of unread tallied with my iPhone which was one of the annoying problems I was having.
One of the things I read elsewhere is how useful doing a Mailbox/Rebuild from within Mail is. I just tried it now on my existing user name and it certainly seems to have helped. It immediately refreshed the Inbox and had it accurate. However, despite having it set to "1 min checking for new mail" after several mins it seems to have hung again and isn't refreshing.
Mail for OSX has caused me a million more problems that for iOS which just works every time. I don't see how Apple can make it work so smoothly on iOS and give loads of problems on OSX.
Have you tried the Mailbox/Rebuild?

Exchange account stuck at loading automatic reply

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