Exchange Active Sync UTC Daylight Saving Time

Color me a bit confused. I am attempting to write an IOS client application to communicate with Exchange ActiveSync and display calendar information. But I am seeing some conflicting information in the protocol docs when compared to what I am getting from
Exchange. Either that or I am somehow misinterpreting one or the other.
My intent is to save an appointment in my local database in Coordinated Universal Time and then have the UI read in the information and display it as appropriate to the local timezone. In this way an recurring appointment created before daylight saving time
for Noon will still be at the same time of day in local time as an appointment created during daylight saving time for noon. But they are not.
My understanding of the documentation is as such:
In MS-ASCAL pdf section 2.2.2.40 (roughly page 34) it says for Start Time that : ...the value of this element is a dateTime data type as specified in MS-ASDTYPE section 2.3.
Moving to MS-ASDTYPE section 2.3 (roughly page 7) the dateTime value is specified in the format of ISO-8601 and all dates are given in Coordinated Universal Time (UTC)
Looking up coordinated universal time I see that UTC does not changed with the seasons as local or civil time does and therefore DOES NOT support daylight saving time. This makes sense, as DST is decidedly local and is ignored by many areas. You cannot know
from the perspective of UTC whether or not to apply a DST offset without knowing what timezone and area the time represents, therefore no daylight saving time can be supported. Based on this information I should be able to just slap the dates into my database
as they are and merely have the UI adjust itself to display them properly.
However, as a tested I began seeing a divergence of an hour between the two appointments in the database before the UI has even read them. To confirm this I created two recurring appointments representing Lunch at 12 noon local time. One that starts on March
1st 2014 (Standard Time) and one that starts on March 10th 2014 (daylight saving time) in the eastern timezone. This should be March X 2014 at 1700 hours in both cases should it not?
In the WBXML/XML that I am receiving I am getting two different times. The appointment that starts during standard time gives me a start time of 20140301T170000Z. The appointment that starts after daylight saving time is in effect locally gives me 20140301T160000Z.
The difference between the two times is 1 hour, which is the daylight saving time offset. It is my perception based on everything that I have read both in the microsoft protocol documentation and outside it that these two times should be the same and that whatever
client that gets to display them should be the one putting the offset in place as needed. Noon local time is noon local time but local time is the province of the local municipality/timezone, not that of UTC.
So my question is what exactly is going on here? Are the start/stop/date stamp date times in UTC or not. If they are in UTC, then why are they offset by an hour instead of being at the same time? Obviously outlook displays these correctly for local time,
because both appear at noon. But in my case my database contains locally adjusted times instead of the UTC times I thought I was getting which is throwing off when those appointments appear in the UI.
Can someone please clarify what's going on here and what I should be seeing?
Thanks.
E

Thanks for the reply, however after doing what is said the problem still remains. I did not try the manual approach, because of the time that would take with calendars that change at least daily.
I am running the latest update of ICal and IPod, you would think this would have been addressed with one of the updates to allow the sync to work correctly with 5th generation IPods.
I am going to try and turn off day light savings time set the clock to a Central Time zone and see if that works, I do not cross time zones much, anymore.
MacBook   Mac OS X (10.4.9)  

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    We even created a new profile after doing the following and the sync stopped until the new policy was removed.
    Step 1: Open the Exchange Management Shell
    Step 2 Show what the current ActiveSync policy is; type the following at the shell console
    [PS] C:\Users\administrator>Get-ActiveSyncMailboxPolicy
    Displays the following... 
    AllowNonProvisionableDevices: True
    AlphanumericDevicePasswordRequired: False
    AttachmentsEnabled: True
    DeviceEncryptionEnabled: False
    RequireStorageCardEncryption: False
    DevicePasswordEnabled: False
    PasswordRecoveryEnabled: False
    DevicePolicyRefreshInterval: unlimited
    AllowSimpleDevicePassword: True
    MaxAttachmentSize: unlimited
    WSSAccessEnabled: False
    UNCAccessEnabled: False
    MinDevicePasswordLength: 4
    MaxInactivityTimeDeviceLock: 00:15:00
    MaxDevicePasswordFailedAttempts: 8
    DevicePasswordExpiration: unlimited
    DevicePasswordHistory: 0
    IsDefaultPolicy: True
    AllowStorageCard: True
    AllowCamera: True
    RequireDeviceEncryption: False
    AllowUnsignedApplications: True
    AllowUnsignedInstallationPackages: True
    AllowWiFi: True
    AllowTextMessaging: True
    AllowPOPIMAPEmail: True
    AllowIrDA: True
    RequireManualSyncWhenRoaming: True
    AllowDesktopSync: True
    AllowHTMLEmail: True
    RequireSignedSMIMEMessages: False
    RequireEncryptedSMIMEMessages: False
    AllowSMIMESoftCerts: True
    AllowBrowser: True
    AllowConsumerEmail: True
    AllowRemoteDesktop: True
    AllowInternetSharing: True
    AllowBluetooth: Allow
    MaxCalendarAgeFilter: All
    MaxEmailAgeFilter: All
    RequireSignedSMIMEAlgorithm: SHA1
    RequireEncryptionSMIMEAlgorithm: TripleDES
    AllowSMIMEEncryptionAlgorithmNegotiation: AllowAnyAlgorithmNegotiation
    MinDevicePasswordComplexCharacters: 3
    MaxEmailBodyTruncationSize: unlimited
    MaxEmailHTMLBodyTruncationSize: unlimited
    UnapprovedInROMApplicationList: {}
    ApprovedApplicationList: {}
    AllowExternalDeviceManagement: False
    MailboxPolicyFlags: 0
    AdminDisplayName :
    ExchangeVersion: 0.1 (8.0.535.0)
    Name: Default
    DistinguishedName: CN=Default,CN=Mobile Mailbox Policies,CN=DOMAIN,CN=Microsoft Exchange,CN=Services,CN=Configuration,DC=Domain,DC=int
    Identity: Default
    Guid: 4397529b-6561-4a0c-80cb-b0aac655fee6
    ObjectCategory: Det13.int/Configuration/Schema/ms-Exch-Mobile-Mailbox-Policy
    ObjectClass: {top, msExchRecipientTemplate, msExchMobileMailboxPolicy}
    WhenChanged: 4/10/2009 6:53:21 AM
    WhenCreated: 3/29/2009 11:17:07 AM
    OriginatingServer: hostname.domain.int
    IsValid: True
    Step 3: Type the following at the shell console
    [PS] C:\Users\administrator>Remove-ActiveSyncMailboxPolicy -Identity "Default"
    Step 4:
    [PS] C:\Users\administrator>iisreset
    Attempting stop...
    Internet services successfully stopped
    Attempting start...
    Internet services successfully restarted
    Step 5: Sync the Treo 755p
    Step 6: Wipe sweat from brow

  • E6 & Exchange Active Sync (Gmail). Emails received...

    Hello I have the E6 with Belle Refresh and I am having problems with exchange mailbox (Gmail).
    I have configured it properly and all my emails and contacts and calendar items are syncing properly.
    Actually it's the second Nokia E6 that I have and I am very familiar with it.
    But the new emails are not really arriving in time. It can take up to 15 minutes to arrive althouh it is set to always on in daytime. I am attaching the exchange log so you can figure out
    05/09/2012 17:19:50 Mail for Exchange Build : 1.00.000
    05/09/2012 17:19:50 Device Software Version: 111.140.0058
    2012-08-01
    RM-609
    (c) Nokia
    06/09/2012 09:00:26 AUDT Timer expired
    06/09/2012 09:00:26 Entering Peak Time
    06/09/2012 09:00:26 Profile Info
    Peak sync schedule: Always on
    Peak sync days: Mo,Tu,We,Th,Fr,Sa
    Peak start time 09:00 - Peak end time 21:00
    Off-peak sync schedule: Manual
    Peak sync while roaming: No
    Off-peak sync while roaming: No
    Heartbeat interval: 7
    Access point: 4097, Destination: Internet
    Secure connection: Yes
    Port number: 443
    E-mail sync: Enable
    If conflict: Device wins
    Remove email older than: 1 day
    Calendar sync: Enable
    If conflict: Device wins
    Initial sync: Delete items on phone
    Remove entry older than: 2 weeks
    Contacts sync: Enable
    If conflict: Device wins
    Initial sync: Keep items on phone
    Tasks sync: Disable
    Junk E-mail,Sent Items,[Gmail]
    06/09/2012 09:00:30 Connected to connection method named COSMOTE internet with type Packet Data
    06/09/2012 09:00:30 PING Command Requested
    06/09/2012 09:00:37 start E-mail sync
    06/09/2012 09:00:40 Deleteing Message 536871028 from Folder 268435563  
    06/09/2012 09:00:41 server->client adds=1 changes=0 deletes=1 fails=0
    06/09/2012 09:00:41 end E-mail sync
    06/09/2012 09:00:41 start Calendar sync
    06/09/2012 09:00:42 end Calendar sync
    06/09/2012 09:00:42 start Contacts sync
    06/09/2012 09:00:44 end Contacts sync
    06/09/2012 09:00:44 start [Gmail] sync
    06/09/2012 09:00:45 end [Gmail] sync
    06/09/2012 09:00:46 start Sent Items sync
    06/09/2012 09:00:48 end Sent Items sync
    06/09/2012 09:00:48 start Junk E-mail sync
    06/09/2012 09:00:50 end Junk E-mail sync
    06/09/2012 09:00:50 Sending a Ping to the server
    06/09/2012 09:00:50 Heartbeat interval is 7 minutes.
    06/09/2012 09:05:26 CurrentJob is PingAuto. JobId=41
    06/09/2012 09:08:21 Timer expired while waiting for HTTP response
    06/09/2012 09:08:21 Exception during Ping.
    06/09/2012 09:08:21 HTTP Server Error 408 : Request Timeout
    06/09/2012 09:08:21 Sending a Ping to the server
    06/09/2012 09:08:21 Heartbeat interval is 5 minutes.
    06/09/2012 09:08:27 Server indicated heartbeat failed, but next attempt should succeed
    06/09/2012 09:08:28 Sending a Ping to the server
    06/09/2012 09:08:28 Heartbeat interval is 5 minutes.
    06/09/2012 09:10:27 CurrentJob is PingAuto. JobId=41
    06/09/2012 09:13:31 Ping response received, no updates. Re-issuing ping.
    06/09/2012 09:13:31 Sending a Ping to the server
    06/09/2012 09:13:31 Heartbeat interval is 7 minutes.
    06/09/2012 09:13:32 Server indicated heartbeat failed, but next attempt should succeed
    06/09/2012 09:13:32 Sending a Ping to the server
    06/09/2012 09:13:32 Heartbeat interval is 7 minutes.
    06/09/2012 09:15:27 CurrentJob is PingAuto. JobId=41
    06/09/2012 09:20:27 CurrentJob is PingAuto. JobId=41
    06/09/2012 09:21:03 Timer expired while waiting for HTTP response
    06/09/2012 09:21:03 Exception during Ping.
    06/09/2012 09:21:03 HTTP Server Error 408 : Request Timeout
    06/09/2012 09:21:03 Sending a Ping to the server
    06/09/2012 09:21:03 Heartbeat interval is 5 minutes.
    06/09/2012 09:21:08 Server indicated heartbeat failed, but next attempt should succeed
    06/09/2012 09:21:08 Sending a Ping to the server
    06/09/2012 09:21:08 Heartbeat interval is 5 minutes.
    06/09/2012 09:25:27 CurrentJob is PingAuto. JobId=41
    06/09/2012 09:26:11 Ping response received, no updates. Re-issuing ping.
    06/09/2012 09:26:11 Error occurred during Ping: -15052.
    06/09/2012 09:26:11 Exception during Ping.
    06/09/2012 09:26:11 Mail For Exchange Error -15052
    06/09/2012 09:26:11 Set SimulateAlwaysOn mode : 1
    06/09/2012 09:30:31 Connected to connection method named COSMOTE internet with type Packet Data
    06/09/2012 09:30:39 start E-mail sync
    06/09/2012 09:30:40 end E-mail sync
    06/09/2012 09:30:40 start Calendar sync
    06/09/2012 09:30:41 end Calendar sync
    06/09/2012 09:30:42 start Contacts sync
    06/09/2012 09:30:43 end Contacts sync
    06/09/2012 09:30:43 start [Gmail] sync
    06/09/2012 09:30:45 end [Gmail] sync
    06/09/2012 09:30:45 start Sent Items sync
    06/09/2012 09:30:46 end Sent Items sync
    06/09/2012 09:30:46 start Junk E-mail sync
    06/09/2012 09:30:48 end Junk E-mail sync
    06/09/2012 09:45:32 Connected to connection method named COSMOTE internet with type Packet Data
    06/09/2012 09:45:39 start E-mail sync
    06/09/2012 09:45:41 end E-mail sync
    06/09/2012 09:45:41 start Calendar sync
    06/09/2012 09:45:42 end Calendar sync
    06/09/2012 09:45:43 start Contacts sync
    06/09/2012 09:45:45 end Contacts sync
    06/09/2012 09:45:45 start [Gmail] sync
    06/09/2012 09:45:46 end [Gmail] sync
    06/09/2012 09:45:46 start Sent Items sync
    06/09/2012 09:45:48 end Sent Items sync
    06/09/2012 09:45:48 start Junk E-mail sync
    06/09/2012 09:45:50 end Junk E-mail sync
    06/09/2012 10:00:32 Connected to connection method named COSMOTE internet with type Packet Data
    06/09/2012 10:00:40 start E-mail sync
    06/09/2012 10:00:42 end E-mail sync
    06/09/2012 10:00:43 start Calendar sync
    06/09/2012 10:00:44 end Calendar sync
    06/09/2012 10:00:44 start Contacts sync
    06/09/2012 10:00:46 end Contacts sync
    06/09/2012 10:00:46 start [Gmail] sync
    06/09/2012 10:00:48 end [Gmail] sync
    06/09/2012 10:00:48 start Sent Items sync
    06/09/2012 10:00:50 end Sent Items sync
    06/09/2012 10:00:50 start Junk E-mail sync
    06/09/2012 10:00:52 end Junk E-mail sync
    06/09/2012 10:15:33 Connected to connection method named COSMOTE internet with type Packet Data
    06/09/2012 10:15:40 start E-mail sync
    06/09/2012 10:15:42 end E-mail sync
    06/09/2012 10:15:42 start Calendar sync
    06/09/2012 10:15:44 end Calendar sync
    06/09/2012 10:15:44 start Contacts sync
    06/09/2012 10:15:46 end Contacts sync
    06/09/2012 10:15:46 start [Gmail] sync
    06/09/2012 10:15:47 end [Gmail] sync
    06/09/2012 10:15:48 start Sent Items sync
    06/09/2012 10:15:49 end Sent Items sync
    06/09/2012 10:15:50 start Junk E-mail sync
    06/09/2012 10:15:51 end Junk E-mail sync
    06/09/2012 10:30:33 Connected to connection method named COSMOTE internet with type Packet Data
    06/09/2012 10:30:40 start E-mail sync
    06/09/2012 10:30:41 end E-mail sync
    06/09/2012 10:30:41 start Calendar sync
    06/09/2012 10:30:43 end Calendar sync
    06/09/2012 10:30:43 start Contacts sync
    06/09/2012 10:30:45 end Contacts sync
    06/09/2012 10:30:45 start [Gmail] sync
    06/09/2012 10:30:47 end [Gmail] sync
    06/09/2012 10:30:47 start Sent Items sync
    06/09/2012 10:30:49 end Sent Items sync
    06/09/2012 10:30:49 start Junk E-mail sync
    06/09/2012 10:30:51 end Junk E-mail sync
    06/09/2012 10:45:34 Connected to connection method named COSMOTE internet with type Packet Data
    06/09/2012 10:45:41 start E-mail sync
    06/09/2012 10:45:44 end E-mail sync
    06/09/2012 10:45:44 start Calendar sync
    06/09/2012 10:45:46 end Calendar sync
    06/09/2012 10:45:46 start Contacts sync
    06/09/2012 10:45:48 end Contacts sync
    06/09/2012 10:45:48 start [Gmail] sync
    06/09/2012 10:45:50 end [Gmail] sync
    06/09/2012 10:45:50 start Sent Items sync
    06/09/2012 10:45:52 end Sent Items sync
    06/09/2012 10:45:52 start Junk E-mail sync
    06/09/2012 10:45:55 end Junk E-mail sync

    OK, since nobody is actually bothering to help out I will try and clarify more things after extensive testing.
    I flashed again the phone with fresh Belle Refresh and tried again. Same problem, for beginning exchange active sync works fine with Gmail but after some time or even after a day it still goes back to receiving mails after fifteen minutes.
    I thought it might be some compatibility problems with Gmail so this time I tried native exchange server (office 365 exchange online). Same scenario here, working fine at the beginning but as time goes by I mails received after fifteen minutes.
    I noticed also that the internet connection symbol is not active in the screen but it gets active every fifteen minutes and then goes off again by itself.
    I studied the admin_log.txt file to see what is going on and I think I have found the problem
    25/09/2012 18:46:11 Mail For Exchange Error -15052
    25/09/2012 18:46:11 Set SimulateAlwaysOn mode : 1
    (at this time I was in an office building with poor mobile network coverage)
    So for some reason when the phone cannot connect to the server it simulates an always on mode which means it will check the server every 15 minutes.
    So when I power on the phone everything works fine, when for some reason there is no connection to the provider (for example I go into an elevator or work in the basement and get into the subway) the mail for exchange client in the E6 thinks there is generally problem with the connection or the server and sets simulation to check every 15 minutes.
    Ok with this, but when I come out back to an area with mobile network connection the exchange client on E6 does NOT resume the proper always on connection and just keeps checking for mails every 15 minutes until i reboot the phone.
    I hope this can clarify the situation and I trully hope someone can come out and help a bit.
    Thanks

  • Exchange Active Sync wirh Google Mail: outgoing em...

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