Exchange Activesync + Autodiscover

Hi guys
since iOS7 update. The Autodiscover functionality is not working anymore. If you setup an Exchange account on your iOs7 device an enter the email-address, password and the description, the iOS is not receiving anymore the Exchange Server URL, as-well the domain. With iOs6 this worked.
Thx for you help

You didn't understand my question correctly. The activesync is working but the autodiscover is not working anymore. So i have to enter the server url and Domain self. It will be not automatically received through autodiscover. The autodiscover functionality worked until iOS6. Since iOS7 it is not working anymore. Maybe it is an iOS7 bug.

Similar Messages

Testing of Autodiscover for Exchange ActiveSync failed.

Hello Friends,
Attempting the Autodiscover and Exchange ActiveSync test (if requested). Testing of Autodiscover for Exchange ActiveSync failed.
Additional Details
Elapsed Time: 2573 ms.
Test Steps
Attempting each method of contacting the Autodiscover service.
The Autodiscover service couldn't be contacted successfully by any method.
Additional Details
Elapsed Time: 2573 ms.
Test Steps
Attempting to test potential Autodiscover URL https://domain.no/AutoDiscover/AutoDiscover.xml
Testing of this potential Autodiscover URL failed.
Additional Details
Test Steps
Attempting to resolve the host name domain.no in DNS.
The host name resolved successfully.
Additional Details
Testing TCP port 443 on host domain.no to ensure it's listening and open.
The port was opened successfully.
Additional Details
Testing the SSL certificate to make sure it's valid.
The SSL certificate failed one or more certificate validation checks.
Additional Details
Test Steps
Attempting to test potential Autodiscover URL https://autodiscover.domain.no/AutoDiscover/AutoDiscover.xml
Testing of this potential Autodiscover URL failed.
Additional Details
Elapsed Time: 1087 ms.
Test Steps
Attempting to resolve the host name autodiscover.domain.no in DNS.
The host name resolved successfully.
Additional Details
Testing TCP port 443 on host autodiscover.domain.no to ensure it's listening and open.
The port was opened successfully.
Additional Details
Testing the SSL certificate to make sure it's valid.
The SSL certificate failed one or more certificate validation checks.
Additional Details
Elapsed Time: 419 ms.
Test Steps
The Microsoft Connectivity Analyzer is attempting to obtain the SSL certificate from remote server autodiscover.domain.no on port 443.
The Microsoft Connectivity Analyzer successfully obtained the remote SSL certificate.
Additional Details
Validating the certificate name.
Certificate name validation failed.
<label for="testSelectWizard_ctl12_ctl06_ctl00_ctl01_ctl02_ctl01_tmmArrow">Tell
me more about this issue and how to resolve it</label>
Additional Details
Attempting to contact the Autodiscover service using the HTTP redirect method.
The attempt to contact Autodiscover using the HTTP Redirect method failed.
Additional Details
Elapsed Time: 630 ms.
Test Steps
Attempting to resolve the host name autodiscover.domain.no in DNS.
The host name resolved successfully.
Additional Details
Testing TCP port 80 on host autodiscover.domain.no to ensure it's listening and open.
The port was opened successfully.
Additional Details
The Microsoft Connectivity Analyzer is checking the host autodiscover.domain.no for an HTTP redirect to the Autodiscover service.
The Microsoft Connectivity Analyzer failed to get an HTTP redirect response for Autodiscover.
Additional Details
Attempting to contact the Autodiscover service using the DNS SRV redirect method.
The Microsoft Connectivity Analyzer failed to contact the Autodiscover service using the DNS SRV redirect method.
Additional Details
Elapsed Time: 195 ms.
Test Steps
Attempting to locate SRV record _autodiscover._tcp.domain.no in DNS.
The Autodiscover SRV record wasn't found in DNS.
<label for="testSelectWizard_ctl12_ctl06_ctl00_ctl03_ctl00_tmmArrow">Tell
me more about this issue and how to resolve it</label>
Additional Details

Hi,
Please type the url below in IE and access it, see if there is certificate error.
https://autodiscover.domain.com/AutoDiscover/AutoDiscover.xml
Thanks,
Rebecca Tu
TechNet Community Support

ActiveSync Autodiscover not working

When testing autodiscover for activesync I get the following error:
An error message was returned from the Autodiscover service
XML response:
<?xml version="1.0"?>
<Autodiscover xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.microsoft.com/exchange/autodiscover/responseschema/2006">
<Response xmlns="http://schemas.microsoft.com/exchange/autodiscover/mobilesync/responseschema/2006">
<Culture>en:us</Culture>
<Action>
<Error>
<Status>1</Status>
<Message>No external URL is available to access this mailbox with Exchange ActiveSync. Your Exchange server configuration needs to be changed to allow access.</Message>
<DebugData>UserMailbox</DebugData>
</Error>
</Action>
</Response>
I've confirmed that my external url is set correctly. I've found some other comments about it being a corrupt setting in web.config and I've tried that as well. Still get
the same error. Any ideas?

Hi Scott
Looks like the issue might be due to DNS or srv record not configured correctly.
Ensure that you have autodiscover,activesync entry on the SAN certificate.
Ensure that Internal URL & External URL of EWS , OAB should match entries on SAN.
Also you can cross verify if the external url is set correctly if you have multiple sites.
Remember to mark as helpful if you find my contribution useful or as an answer if it does answer your question.That will encourage me - and others - to take time out to help you Check out my latest blog posts on http://exchangequery.com

Office 365 Exchange ActiveSync Autodiscovery & iPad

Hi All,
The story:
We have configured Hybrid coexistence of our local exchnage server and office 365.
We are experiencing the problem with the configuring office 365 account using exchange activesync autodiscovery settings on the iPads and iPhones.
Outlook desktop clients are able to locate the settings automatically.
Only device which can locate servername and settings automatically using actiesync autodiscover is Windows Phone Device.
Per Microsoft:
Certain mobile device that won't autoconfigure this problem occurs if the mobile device does not fully support certain Exchange ActiveSync protocol requirements for redirection. Since we are not the provider of the OS for these devices we apologize as we cannot troubleshoot beyond the information provided to configure mobile devices.
This is a problem for us. Because if we want to migrate user's mailbox to cloud and he has configured the ActiveSync account after migration he need to reconfigure his active sync profile on his mobile device.
Can someone confirm that iOs devices might not fully support certain Exchange ActiveSync protocol requirements from Microsoft for redirection?

Hi
http://blogs.technet.com/b/canitpro/archive/2013/11/20/step-by-step-migrating-from-exchange-2007-to-office-365.aspx
Hope this helps. Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

Can Exchange activesync be used for calendar and contacts without BES?

I thought it could- just got a Z10 and am having trouble syncing with a cloud service that uses EAS Tech support just told me that I have to be on BES for that? Wasn't what I thought. Knowledge base article KB34208 "Sync time frame for calendar events when using a Microsoft Exchange ActiveSync connection " Says nothing about BES in the Environment section? http://btsc.webapps.blackberry.com/btsc/viewdocument.do?externalId=KB34208&sliceId=2&cmd=displayKC&d... Hoping guy was wrong- I really need to be able to get my desktop info onto phone and this is convoluted enough- syncing to cloud and then to phone but want to keep the phone (4th BB and a PB). Help please.

you dont need BES10. you can do EAS directly from the device to the Exchange Server.
zeki

Windows 8/8.1 devices, BitLocker and Exchange Activesync "Require encryption on device"

Recently I've been testing a change to our Exchange ActiveSync Policy , "Require encryption on device". This works fine for Windows 8 phones, all iOS devices and some Android. However, W8 tablets with BitLocker on have an issue getting Activesync
email.
Is BitLocker considered to be insufficient Encryption for an Exchange Activesync policy which enforces: "Require encryption on device".

Hi dude -d,
"Require encryption on device Select this check box to require encryption on the mobile phone. This increases security by encrypting all information on the mobile phone."
Here is a link for reference of this policy
View or Configure Exchange ActiveSync Mailbox Policy Properties
https://technet.microsoft.com/en-us/library/bb123994(v=exchg.141).aspx
Considering this policy is to increase the security by encrypting the device ,there maybe some conflicts here if the the device has been protected by the Bitlocker .This is just my own assumption.
To understand this policy more deeply ,it is recommended to ask for help from our Exchange Forum .They are more familiar with this policy and they may have more resources to help understand this issue .
Exchange Forum
https://social.technet.microsoft.com/Forums/exchange/en-US/home?category=exchangeserver
Best regards
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]

Certificate based authentication for Exchange ActiveSync in Windows 8.* Mail app

I have a Surface Pro and want to setup access to my company's Exchange server that accepts only Exchange ActiveSync certificate-based authentication.
I've installed server certificates to trusted pool and my certificate as personal.
Then I can connect thru Internet Explorer, but this is not comfortable to use.
I don't have a password because of security politics of our company. When I'm setting up this account on my Android phone I'm using any digit for password and it works perfectly.
Can someone help to setup Windows 8 metro-style Mail application? Does it supports this type of auth? When I'm trying to add account with type Outlook, entering server name, domain name, username, 1 as a password then I've got a message like "Can't
connect. Check your settings."
Is there any plans to implement this feature?

For what it's worth we have CBA working with Windows 8.1 Pro. In our case we have a MobileIron Sentry server acting as an ActiveSync reverse-proxy, so it verifies the client cert then uses Kerberos Constrained Delegation back to the Exchange CAS, however
it should work exactly the same to the Exchange server directly. I just used the CA to issue a User Certificate, exported the cert, private key and root CA cert, copied to the WinPro8.1 device and into the Personal Store. Configured the Mail app
to point at the ActiveSync gateway, Mail asked if I would like to allow it access the certificate (it chose it automatically) and mail synced down immediately...
So it definitely works with Windows Pro 8.1.

SBS 2011; Exchange ActiveSync problems in the middle of a migration

Hi
We're in the middle of a migration from SBS 2003 to SBS 2011 and are stuck in the lengthy process of moving users' mailboxes.
At this point, I have about 20 percent of the users' email on the SBS 2011 box, and the rest still on the SBS 2003 box.
Right now I have to quickly deal with an issue that's cropped up with Exchange ActiveSync:
I ran the Connectivity Analyzer for a user (this one's box had been migrated) and got the error below. By the looks of the error, I don't think it matters where the mailbox happens to reside ...
The SBS 2011 box has been set up using a migration install and the procedures listed in the MS migration docs.
At the rate we're going, it's still going to take a while to migrate these mailboxes. (The fact that they began tonight was actually an accident.) If mobile users can't get their mail, I'm going to have a big mess on my hands ...
What do I need to do to get this running properly for all users?
Thanks
CL
An ActiveSync session is being attempted with the server.
Errors were encountered while testing the Exchange ActiveSync session.
Additional Details
Elapsed Time: 793 ms.
Test Steps
Attempting to send the OPTIONS command to the server.
The OPTIONS response was successfully received and is valid.
Additional Details
HTTP Response Headers:
MicrosoftOfficeWebServer: 5.0_Pub
Pragma: no-cache
Public: OPTIONS, POST
Allow: OPTIONS
MS-Server-ActiveSync: 6.5.7638.1
MS-ASProtocolVersions: 1.0,2.0,2.1,2.5
Content-Length: 0
Date: Fri, 30 May 2014 08:49:48 GMT
Server: Microsoft-IIS/6.0
X-Powered-By: ASP.NET
Elapsed Time: 205 ms.
Attempting the FolderSync command on the Exchange ActiveSync session.
The test of the FolderSync command failed.
Additional Details
An HTTP 403 forbidden response was received. The response appears to have come from Unknown. Body of the response: <body><h2>HTTP/1.1 403 Forbidden</h2></body>
HTTP Response Headers:
MicrosoftOfficeWebServer: 5.0_Pub
Pragma: no-cache
MS-Server-ActiveSync: 6.5.7638.1
Content-Length: 44
Content-Type: text/html
Date: Fri, 30 May 2014 08:49:48 GMT
Server: Microsoft-IIS/6.0
X-Powered-By: ASP.NET
Elapsed Time: 588 ms.

Hi --
Neither of the Exchange servers is publicly listed as the mail handler for this domain. Mail is preprocessed by a cloud spam filtering service before coming down. So I expect no changes in MX records -- not even a change in the spam filter's delivery IP
address, since that points to my firewall. I'll forward SMTP traffic to the new server when the time comes.
I was told by MS that moving the mailboxes would not disrupt anything as long as both SBS boxes were up and running. And despite what the Connectivity Analyzer showed, people in this office have been receiving email on their mobile phones all day. I've had
a few sporadic reports of people supposedly not getting email on their smartphones, but I can't see how anything I did (basically just move mailboxes at this point) could allow some people's phones to get mail while others' can't, when everyone was getting
mail yesterday.
I also have an odd report from someone who claims that his mobile phone is processing email just fine, but his MacBook running Entourage suddenly can't connect.
Oh well ... The day is over (at least for the workers). Hopefully by the time the workers return on Monday, I'll be back to having just one SBS box on the network.
The mailboxes are being moved A LOT faster than any of the documents I read warned me they would. One document said that a 75 GB database could take close to 48 hours to transfer. And this server's Exchange database was 67 GB ... But last night's
"accident" (I thought I was only prepping a new database when in fact the machine was actively moving email into it) resulted in about 40% of the mailboxes being completely moved by 8 a.m.. And since 5 p.m., when I restarted the move requests,
the machine has completed the moves of about 20% more mailboxes. So I expect this part to be over probably by early morning. (The ones that remain are the really big ones -- still, after I spent a week doing mailbox housekeeping.)
I was also warned about the lengthy conversion requirements for the public folders. I transferred those last weekend. The whole process was over with in less than four hours. Go figure ...
(The public folder transfer did have an annoying side effect -- I kept receiving warning after warning via email from the SBS 2003 box about a high number of items in Exchange's send queues ...)
Thanks
CL

Versamail Exchange ActiveSync wireless push e-mail ONLY; Sync Contacts/Calendar via Desktop/USB

I use a 3rd party conduit, PalmPilot Link for Commence RM CRM software from Commence Corp. which works with the Palm Desktop sync engine to sync my Contacts, Calendar, Tasks and Memos. Recently I tested VersaMail 3.5.5 on my Rogers Treo 680 (despite zero support from Rogers) with push e-mail and loved it until I discovered I could no longer sync my Contacts and Calendar with Commence. Even with the options in VersaMail to sync Contacts and the Calendar unchecked they would not sync via the USB cable to Commence.
I have come across Palm Article ID: 42600 which states "Once you establish an Exchange ActiveSync account in VersaMail, you will not be able to sync Calendar, Contacts or Email through the USB HotSync cable". It would be nice if this wasn't the case when synching of Contacts and the Calendar are turned off. A call to technical support confirmed there is no way to do what I need with the current product version.
I have found a competitive product, RoadSync from DataViz does allow me to sync ONLY e-mail with ActiveSync so it would seem to be technically possible. The problem with RoadSync is it's not a true push e-mail on the Treo 680 as far as I can tell and it seems a little pricey with fewer features than VersaMail, except for one feature which is very important to anyone who depends on 3rd party conduits.
Please consider releasing a new version or a patch to allow synching Contacts and the Calendar via USB while using Exchange ActiveSync push e-mail.
Note: The Commence CRM product for Windows has been around for almost 20 years and has supported the Palm OS for about 10 years. Commence users everywhere would love this feature in VersaMail. I do not work for Commence Corp. but have been a user since 1991 and a Palm user since 1999.
Post relates to: Treo 680 (Rogers)
Message Edited by bws888 on 10-08-2008 07:47 AM
Message Edited by bws888 on 10-08-2008 07:49 AM

I can certainly submit this as a feature request.
Post relates to: None

Exchange ActiveSync doesn't have sufficient permissions

In one of our cas servers getting the following error.
Anybody have any idea why this error kindly share.
Exchange ActiveSync doesn't have sufficient permissions to create the "CN=a,OU=b-Administrators,DC=comany,DC=domain,DC=domain " container under Active Directory user "Active Directory operation failed on SRVINFDCDR01.kfupm.edu.sa. This error is not retriable.
Additional information: Access is denied.
Active directory response: 00000005: SecErr: DSID-031521D0, problem 4003 (INSUFF_ACCESS_RIGHTS), data 0
Make sure the user has inherited permission granted to domain\Exchange Servers to allow List, Create child, Delete child of object type "msExchangeActiveSyncDevices" and doesn't have any deny permissions that block such operations.
Details:%3
Ashraf

Some times you have to do this.
Start Active Directory Users and Computers.
Click View, and then click to enable Advanced Features.
Right-click the object where you want to change the Exchange Server permissions, and then click
Properties.
Note You can change permissions against a user, an organizational unit, or a domain.
On the Security tab, click Advanced.
Click Add, type Exchange Servers, and then click
OK.
In the Apply to box, click Descendant msExchActiveSyncDevices objects.
Under Permissions, click to enable Modify Permissions.
Click OK three times.

Microsoft Exchange ActiveSync Error Message using VersaMail

Device: Treo755p (Sprint), Palm Software
Platform: Windows 2000, Outlook 2003
When I go to my work e-mail account using VersaMail, the following message appears:
IT Policy Update. Your IT administrator has updated the password policy that applies to your phone. Press OK to go to the Security application now. You won't be able to sync with Exchange until you change your password.
When I click "OK," another message appears:
IT Policy Update. Your administrator requires a password with at least 152 characters.
When I click "OK,", it takes me to the Security settings on my phone. I've never set up a password on my phone before, so I don't know why this is happening. I already checked with the IT guy and they haven't changed anything on the server.
I tried a soft reset and nothing happened. I also tried to setting it up again as a new e-mail account, but Exchange ActiveSync isn't even an option when trying to pick the Mail Service. So something is screwy with the phone/software.
Post relates to: Treo 755p (Sprint)

Hello, I'm getting the same thing here, except I think I'm getting a better deal than some of you. It's only asking me for a 118-character password.
Post relates to: Treo 755p (Sprint)
Message Edited by timtrace on 10-27-2008 11:57 AM

Not all contacts or calendar entries syncing with Exchange ActiveSync

Just set up Exchange ActiveSync on my new iPhone. Exchange 2007, Outlook 2007, iPhone 2.1. Did my initial sync over the air. All appears good.
Edit some entries in contacts on PC, add some new, etc. Same with calendar. They do not appear to sync over. Odd thing is in contacts they don't show up but yet my count matches between the two systems. Some of the edits don't come over either.
In calendar, some entries are missing.
Any ideas?

No response from Apple. Calls to support turned up nothing. Problem seems to be a general issue with wireless sync. If I hardwire sync the appointments come over fine. If I do it by wireless, any appointments that are changed are at risk of not coming over.
Others in my office that use Windows Mobile have said same thing from time to time on their end.
Palms never failed like this. I would say Apple and Windows Mobile are not ready for prime time. I hope someone fixes this because the system is not stable.

Exchange ActiveSync has shut down because an unexpected critical error occurred

Hi,
At one point all phones stopped syncing and when checking event log i came to this error:
Exchange ActiveSync has shut down because an unexpected critical error occurred.
URL=
--- Exception start ---
Exception type: System.OutOfMemoryException
Exception message: Insufficient memory to continue the execution of the program.
Exception level: 0
Exception stack trace: at Microsoft.Exchange.Data.Storage.GenericListData`2.DeserializeData(BinaryReader reader, ComponentDataPool componentDataPool)
at Microsoft.Exchange.AirSync.DeviceBehaviorData.DeserializeData(BinaryReader reader, ComponentDataPool componentDataPool)
at Microsoft.Exchange.Data.Storage.DerivedData`1.DeserializeData(BinaryReader reader, ComponentDataPool componentDataPool)
at Microsoft.Exchange.Data.Storage.GenericListData`1.DeserializeData(BinaryReader reader, ComponentDataPool componentDataPool)
at Microsoft.Exchange.Data.Storage.GenericDictionaryData`3.DeserializeData(BinaryReader reader, ComponentDataPool componentDataPool)
at Microsoft.Exchange.Data.Storage.SyncState.DeserializeSyncStateTable(Int64 idxTable)
at Microsoft.Exchange.Data.Storage.SyncState.Deserialize(PropertyDefinition property)
at Microsoft.Exchange.Data.Storage.SyncState.Load(Boolean reloadFromBackend, PropertyDefinition[] additionalPropsToLoad)
at Microsoft.Exchange.Data.Storage.SyncState..ctor(SyncStateStorage syncStateStorage, StoreObject storeObject, SyncStateInfo syncStateInfo, Boolean syncStateIsNew)
at Microsoft.Exchange.Data.Storage.CustomSyncState.GetSyncState(SyncStateStorage syncStateStorage, Folder syncStateParentFolder, SyncStateInfo syncStateInfo, StoreObjectId storeObjectId)
at Microsoft.Exchange.Data.Storage.SyncStateStorage.GetCustomSyncState(SyncStateInfo syncStateInfo)
at Microsoft.Exchange.AirSync.GlobalInfo.LoadFromMailbox(MailboxSession mailboxSession, SyncStateStorage syncStateStorage, ProtocolLogger protocolLogger)
at Microsoft.Exchange.AirSync.Command.OpenSyncStorage(Boolean shouldOpenGlobalSyncState, Boolean shouldUseBudget)
at Microsoft.Exchange.AirSync.Command.WorkerThread()
--- Exception end ---
mail server has 35GBs of Ram, plenty of disk space, no extra transaction logs adding or anything like that. Right now phones work, but every other minute that error pops up and after sometime event 1013 is logged saying that Exchange activesync has been
loaded.
Thanks

Hi Luksharp
Is it happening only for Iphones or is it for all types of phones as well ?
What version of Exchange server you are running ?
Are you experiencing this issue after any recent upgrade or changes in CAS server ?
Just check the sync state policy refer below article
http://blog.chrislehr.com/2012/02/difference-in-policy-versions.html
Looks like Sync State Policy is loaded for user's mailbox from latest version of CAS server and it was contacted the lower version of CAS for mailbox access.
Just ensure all of your CAS servers are up to date with all mailbox and hub in correct versions.
Remember to mark as helpful if you find my contribution useful or as an answer if it does answer your question.That will encourage me - and others - to take time out to help you Check out my latest blog posts on http://exchangequery.com

Exchange ActiveSync on a BlackBerry Smartphone device

I work for a LARGE software company in Redmond, WA that is not terribly BlackBerry friendly. I would like to purchase a Pearl 8120 and have it sync with my work email (Exchange server).
Is there a way to configure a BlackBerry device to use Exchange ActiveSync so I can use it for corporate email?
The only support doc I can find that mentions EAS is as follows (near the bottom of the doc)
http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB04156&sliceId=SAL_Pub...
It discusses a conflict with using a BES wireless signal (which I don't want) and an EAS signal (which I do want).
Thank you for any assistance you can provide.

As well as NotifySync you should try our product AstraSync from www.astrasync.com. Priced at $49 per user per year (we are happy to post a price on our website, and indeed post to this forum without posing as an individual ) it comes in cheaper than NotifySync.
Give us a try free for seven days and make your own mind up!
Ben Cwilewicz
www.AstraSync.com

Exchange ActiveSync for a BlackBerry Smartphone device.

I work for a LARGE software company in Redmond, WA that is not terribly BlackBerry friendly. I would like to purchase a Pearl 8120 and have it sync with my work email (Exchange server).
Is there a way to configure a BlackBerry device to use Exchange ActiveSync so I can use it for corporate email?
The only support doc I can find that mentions EAS is as follows (near the bottom of the doc)
http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB04156&sliceId=SAL_Pub...
It discusses a conflict with using a BES wireless signal (which I don't want) and an EAS signal (which I do want).
Thank you for any assistance you can provide.

If you like free, you can always use your bb browser to your OWA.

Exchange Activesync + Autodiscover

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