Exchange Activesync data download implication

In Australia, if we want to use iPHONE we need to purchase a mobile data plan allowing it to access email, send/receive. This is quite different to Blackberry that the data download charge been capped no matter how much email send/receive.
Do anybody know how iPHONE behave against Exchange Activesync, in terms of email download. Being :
- will it download the whole email or just the first 14K of the message as Blackberry did ?
- will it compress the data before it download the email as Blackberry did ?
This will be one key consideration (being cost) other than security, ease of use, ease of maintenance, etc, etc if we want to use iPHONE in a corporate environment.
Any input most appreciated.

Since a Blackberry requires a data plan also, what is the difference? Unless your cellular provider does not offer an unlimited data plan for the iPhone, or their unlimited data plan cost for the iPhone is more expensive than their unlimited data plan for a Blackberry. This is up to your cellular provider. In the U.S., there is an unlimited data plan only available for the iPhone.
When a new message is recieved by the iPhone, only the message header and your chosen number of message preview lines is downloaded (up to 5). The body of the message and any attachment is not downloaded until the message is opened to be viewed.
Different from a Blackberry, the iPhone's mail client communicates direct with the incoming mail server for an email account - not thru a 3rd party dedicated email delivery service based in Canada.

Similar Messages

  • Unable to setup Microsoft Exchange ActiveSync on BB Q5 with software 10.2.1.2102

    hi. 
    i have downloaded lastest software 10.2.1.2102 on my Q5. i have an exchange 2013 package with Fasthost and my carrier is Vodafone. i set this up on my ipad and iphone no probs so i know password etc correct but whenever i try on BB it tells me that settings incorrect...which i know they are not. it was working fine with this software update and had some nice new features until i tried to add another exchange email account and because that didnt work i deleted them both and now i cant get either back on. i am using an IMAP account so emails r showing but i miss the exchange features. 
    in summary - why cant my BB Q5 accept an exchange account all of a sudden? 
    any help much appreciated...thanks in advance. 
    guy 

    Here are a few of my favorite links for testing EAS issues and getting a BB10 device to connect to an Exchange server with Active Sync
    How to use Outlook Web Access to log Exchange ActiveSync activity for a single mailbox  http://www.blackberry.com/btsc/KB34552
    How to test Microsoft ActiveSync connectivity
    http://www.blackberry.com/btsc/KB34024
    Supported Microsoft ActiveSync Features and Policies for use with BlackBerry 10
    http://www.blackberry.com/btsc/KB33619
    How to add a Microsoft Exchange ActiveSync email account on the BlackBerry 10 smartphone
    http://www.blackberry.com/btsc/KB33940
    How to whitelist BlackBerry 10 smartphones and BlackBerry PlayBook tablets for use with Exchange Active Sync Gatekeeping
    http://www.blackberry.com/btsc/KB33531
    Click here to Backup the data on your BlackBerry Device! It's important, and FREE!
    Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
    Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals
    BESAdmin's, please make a signature with your BES environment info.
    SIM Free BlackBerry Unlocking FAQ
    Follow me on Twitter @knottyrope
    Want to thank me? Buy my KnottyRope App here
    BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V

  • SBS 2011; Exchange ActiveSync problems in the middle of a migration

    Hi
    We're in the middle of a migration from SBS 2003 to SBS 2011 and are stuck in the lengthy process of moving users' mailboxes.
    At this point, I have about 20 percent of the users' email on the SBS 2011 box, and the rest still on the SBS 2003 box.
    Right now I have to quickly deal with an issue that's cropped up with Exchange ActiveSync:
    I ran the Connectivity Analyzer for a user (this one's box had been migrated) and got the error below. By the looks of the error, I don't think it matters where the mailbox happens to reside ...
    The SBS 2011 box has been set up using a migration install and the procedures listed in the MS migration docs.
    At the rate we're going, it's still going to take a while to migrate these mailboxes. (The fact that they began tonight was actually an accident.) If mobile users can't get their mail, I'm going to have a big mess on my hands ...
    What do I need to do to get this running properly for all users?
    Thanks
    CL
    An ActiveSync session is being attempted with the server.
      Errors were encountered while testing the Exchange ActiveSync session.
     Additional Details
    Elapsed Time: 793 ms. 
     Test Steps
     Attempting to send the OPTIONS command to the server.
      The OPTIONS response was successfully received and is valid.
     Additional Details
    HTTP Response Headers:
    MicrosoftOfficeWebServer: 5.0_Pub
    Pragma: no-cache
    Public: OPTIONS, POST
    Allow: OPTIONS
    MS-Server-ActiveSync: 6.5.7638.1
    MS-ASProtocolVersions: 1.0,2.0,2.1,2.5
    Content-Length: 0
    Date: Fri, 30 May 2014 08:49:48 GMT
    Server: Microsoft-IIS/6.0
    X-Powered-By: ASP.NET
    Elapsed Time: 205 ms. 
     Attempting the FolderSync command on the Exchange ActiveSync session.
      The test of the FolderSync command failed.
     Additional Details
    An HTTP 403 forbidden response was received. The response appears to have come from Unknown. Body of the response: <body><h2>HTTP/1.1 403 Forbidden</h2></body>
    HTTP Response Headers:
    MicrosoftOfficeWebServer: 5.0_Pub
    Pragma: no-cache
    MS-Server-ActiveSync: 6.5.7638.1
    Content-Length: 44
    Content-Type: text/html
    Date: Fri, 30 May 2014 08:49:48 GMT
    Server: Microsoft-IIS/6.0
    X-Powered-By: ASP.NET
    Elapsed Time: 588 ms. 

    Hi --
    Neither of the Exchange servers is publicly listed as the mail handler for this domain. Mail is preprocessed by a cloud spam filtering service before coming down. So I expect no changes in MX records -- not even a change in the spam filter's delivery IP
    address, since that points to my firewall. I'll forward SMTP traffic to the new server when the time comes.
    I was told by MS that moving the mailboxes would not disrupt anything as long as both SBS boxes were up and running. And despite what the Connectivity Analyzer showed, people in this office have been receiving email on their mobile phones all day. I've had
    a few sporadic reports of people supposedly not getting email on their smartphones, but I can't see how anything I did (basically just move mailboxes at this point) could allow some people's phones to get mail while others' can't, when everyone was getting
    mail yesterday.
    I also have an odd report from someone who claims that his mobile phone is processing email just fine, but his MacBook running Entourage suddenly can't connect.
    Oh well ... The day is over (at least for the workers). Hopefully by the time the workers return on Monday, I'll be back to having just one SBS box on the network.
    The mailboxes are being moved A LOT faster than any of the documents I read warned me they would. One document said that a 75 GB database could take close to 48 hours to transfer. And this server's Exchange database was 67 GB ... But last night's
    "accident" (I thought I was only prepping a new database when in fact the machine was actively moving email into it) resulted in about 40% of the mailboxes being completely moved by 8 a.m.. And since 5 p.m., when I restarted the move requests,
    the machine has completed the moves of about 20% more mailboxes. So I expect this part to be over probably by early morning. (The ones that remain are the really big ones -- still, after I spent a week doing mailbox housekeeping.)
    I was also warned about the lengthy conversion requirements for the public folders. I transferred those last weekend. The whole process was over with in less than four hours. Go figure ...
    (The public folder transfer did have an annoying side effect -- I kept receiving warning after warning via email from the SBS 2003 box about a high number of items in Exchange's send queues ...)
    Thanks
    CL

  • Exchange ActiveSync doesn't have sufficient permissions

    In one of our cas servers getting the following error.
    Anybody have any idea why this error kindly share.
    Exchange ActiveSync doesn't have sufficient permissions to create the "CN=a,OU=b-Administrators,DC=comany,DC=domain,DC=domain " container under Active Directory user "Active Directory operation failed on SRVINFDCDR01.kfupm.edu.sa. This error is not retriable.
    Additional information: Access is denied.
    Active directory response: 00000005: SecErr: DSID-031521D0, problem 4003 (INSUFF_ACCESS_RIGHTS), data 0
    Make sure the user has inherited permission granted to domain\Exchange Servers to allow List, Create child, Delete child of object type "msExchangeActiveSyncDevices" and doesn't have any deny permissions that block such operations.
    Details:%3
    Ashraf

    Some times you have to do this.
    Start Active Directory Users and Computers.
    Click View, and then click to enable Advanced Features.
    Right-click the object where you want to change the Exchange Server permissions, and then click
    Properties.
    Note You can change permissions against a user, an organizational unit, or a domain.
    On the Security tab, click Advanced.
    Click Add, type Exchange Servers, and then click
    OK.
    In the Apply to box, click Descendant msExchActiveSyncDevices objects.
    Under Permissions, click to enable Modify Permissions.
    Click OK three times.

  • Exchange ActiveSync has shut down because an unexpected critical error occurred

    Hi, 
    At one point all phones stopped syncing and when checking event log i came to this error:
    Exchange ActiveSync has shut down because an unexpected critical error occurred.
    URL=
    --- Exception start ---
    Exception type: System.OutOfMemoryException
    Exception message: Insufficient memory to continue the execution of the program.
    Exception level: 0
    Exception stack trace:    at Microsoft.Exchange.Data.Storage.GenericListData`2.DeserializeData(BinaryReader reader, ComponentDataPool componentDataPool)
       at Microsoft.Exchange.AirSync.DeviceBehaviorData.DeserializeData(BinaryReader reader, ComponentDataPool componentDataPool)
       at Microsoft.Exchange.Data.Storage.DerivedData`1.DeserializeData(BinaryReader reader, ComponentDataPool componentDataPool)
       at Microsoft.Exchange.Data.Storage.GenericListData`1.DeserializeData(BinaryReader reader, ComponentDataPool componentDataPool)
       at Microsoft.Exchange.Data.Storage.GenericDictionaryData`3.DeserializeData(BinaryReader reader, ComponentDataPool componentDataPool)
       at Microsoft.Exchange.Data.Storage.SyncState.DeserializeSyncStateTable(Int64 idxTable)
       at Microsoft.Exchange.Data.Storage.SyncState.Deserialize(PropertyDefinition property)
       at Microsoft.Exchange.Data.Storage.SyncState.Load(Boolean reloadFromBackend, PropertyDefinition[] additionalPropsToLoad)
       at Microsoft.Exchange.Data.Storage.SyncState..ctor(SyncStateStorage syncStateStorage, StoreObject storeObject, SyncStateInfo syncStateInfo, Boolean syncStateIsNew)
       at Microsoft.Exchange.Data.Storage.CustomSyncState.GetSyncState(SyncStateStorage syncStateStorage, Folder syncStateParentFolder, SyncStateInfo syncStateInfo, StoreObjectId storeObjectId)
       at Microsoft.Exchange.Data.Storage.SyncStateStorage.GetCustomSyncState(SyncStateInfo syncStateInfo)
       at Microsoft.Exchange.AirSync.GlobalInfo.LoadFromMailbox(MailboxSession mailboxSession, SyncStateStorage syncStateStorage, ProtocolLogger protocolLogger)
       at Microsoft.Exchange.AirSync.Command.OpenSyncStorage(Boolean shouldOpenGlobalSyncState, Boolean shouldUseBudget)
       at Microsoft.Exchange.AirSync.Command.WorkerThread()
    --- Exception end ---
    mail server has 35GBs of Ram, plenty of disk space, no extra transaction logs adding or anything like that. Right now phones work, but every other minute that error pops up and after sometime event 1013 is logged saying that Exchange activesync has been
    loaded.
    Thanks

    Hi Luksharp
    Is it happening only for Iphones or is it for all types of phones as well ?
    What version of Exchange server you are running ?
    Are you experiencing this issue after any recent upgrade or changes in CAS server ?
    Just check the sync state policy refer below article
    http://blog.chrislehr.com/2012/02/difference-in-policy-versions.html
    Looks like Sync State Policy is loaded for user's mailbox from latest version of CAS server and it was contacted the lower version of CAS for mailbox access.
    Just ensure all of your CAS servers are up to date with all mailbox and hub in correct versions.
    Remember to mark as helpful if you find my contribution useful or as an answer if it does answer your question.That will encourage me - and others - to take time out to help you Check out my latest blog posts on http://exchangequery.com

  • Versamail and Exchange Activesync

    I currently own a Treo 755p with Verizon service.  I have been trying to set up my Versamail v3.5.5 with Exchange Activesync and I keep getting errors when I try to set it up.  It used to work when my company was using Exchange 200, but ever since my company switched to Exchange 2007 I have been getting these errors.  In reading some of the forums it looks as though Versamail 3.5 does not support Exchange 2007.  If that is the case is there going to be any update released, or is there anything I can do to get Versamail to work with Exchange 2007, assuming that is the problem?  Thanks for your help
    Post relates to: Treo 755p (Verizon)

    Well after reading your response I reset my settings for exchange in versamail and everything seemed to work just fine.The email, calendar, and contacts synced.  Everything was running fine yesterday but when I tried to sync today I got the same error that was appearing before. The error message I am getting is listed below.
    AirSAMSAtateMachince.c 3672 6 401
    Unauthorized Connection:Keep-Alive
    Content-Length: 1539
    Date: Sun 12, Oct 2008
    03:41:17 GMT Content-
    I don't understand how it could work fine for a day and now it's not working. Any help is greatly appreciated
    Post relates to: Treo 755p (Verizon)

  • Iphone 3g with Exchange Activesync lackluster battery life

    Hey fellow IPhone people!
    I just bought my first Iphone and just returned my first Blackberry Storm in favor of the IPhone's superior UI.
    I use Exchange Activesync to synchronize my company email/contacts/calendar with my IPhone. It seems to work well, however, I have noticed that it checks for new mail about every 5 or so seconds while I am in the mail application.
    I have the settings set to manual and push for the Fetch of mail, however, it still seems to check for mail every 5-10 seconds.
    Given this the battery life is terrible. By mid day my battery is more than half gone and I charge it fully each evening.
    Has anyone else experienced this who is actively running Exchange Activesync?
    Can this be a settings issue on either the IPhone or on Exchange?
    Please advise if you have specific experience with this.
    I think either I have a faulty iPhone battery or ??
    Thanks !

    There's something stuck in the Calendar sync...! You can check your phone's usage in the Setting-->General-->Usage... You will find the usage is abnormal high once you turn on Calendar sync with exchange. I have the same problem...2.1 didn't fix it. Now, the only thing I can do is turn on Calendar sync. But Contact and Email works fine. I found out this problem when I was doing a international travel...There's non-stop international data roaming communication between iPhone and Exchange which transmitted 100MB data in a morning, cost me US$2,000 !!!

  • Moving Calendar to a New Computer & Moving Data: Downloads and Add-ons

    Moving Calendar to a New Computer & Moving Data: Downloads and Add-ons
    The handle says is all. Totally lost here & in a virtual house of cards. Please first see screen-shot.
    I have the Mozilla calendar (Lightening?) program on my computer. Is this screen-shot Thunderbird or is it an add-on called Lightening that was added on to Thunderbird? I don't even recall how I acquired in a few years ago. Whatever it is I find in invaluable. Indispensable. Brilliantly conceived. A superb creation.
    Notice that I have several calendars in different colors for different purposes and a long task agenda on the right. Wonderful program!! I absolutely love it! I can not afford to loose these calenders and this data. However, big caveat, entrusting my life (our lives) to it has become extremely dangerous for it's a virtual house of cards upon the purchase of a new computer. The move-over is more like a career most of us already have one. Need anyone really wonder why PC sales are down? Res ipsa loquitur.
    FIRST ISSUE:
    I must move this/these Mozilla program/s and calendars over to the new computer but I don't have a clue where to begin. What must I download? Thunderbird? What must I add-on? Lightening? Is this a suite of programs? All I care about are my calendars and task agendas that you see in the screen-shot -- not any email programs etc. Just this personal management system that you see.
    SECOND ISSUE:
    After I downloading, installing, and adding-on what I need, how do I then move (migrate) my profile (data) over to new computer?
    Please know that I do know where that 'profile' and its .ics calendar profiles are stored. I am also well backed up. I just need to know how get (downloaded/install) what I need and move this over to the new computer. (See screen-shot)
    First, what must I download and install and add on. Second how do I move this data/profile (a virtual Life) over to the new computer without it all coming down like a house of cards?
    Please, unless it's all been documented in one location, a link to this and a link to that probably won't be very helpful. Anyone who can lay-out a simple, easy to follow plan (1, 2, 3, 4, done) will be a hero and make a significant contribution to people who dread buying a new computer for precisely these reasons. It will certainly encourage more people to use this absolutely wonderful personal management system. It's the best I've ever seen and I must keep it. But it's soooo risky.

    Obviously the screen-shot is posted so show what I see now and want to see when I am done. Was the ''really ''not clear? Nothing could be more germane ("Germaine" is a person's name) than a visual that shows the multiple calendar dynamic and what I actually want to see nor better communicants the fact that all I want is that and not other programs in a suite – a question btw asked but not answered.
    "I have no idea what the threshold issue is. Perhaps Zeno can assist you."
    I now see Zeno's reply but I never got an email re: my questions and just noticed it. I will respond to him separately. But ''obviously ''the ''''threshold'''' issue is ISSUE ONE (1) exactly what, and only what, must I download and install.
    Was that really not clear? That was not answered in your first reply. And since you here, later, state that Lightening does not need to be downloaded and installed how on earth could you presume the first threshold issue (question 1) was a joke?
    Once again I wrote and you even quoted me “Please, unless it's ALL been documented in ONE LOCATION, a link to this and a link to that probably won't be very helpful. Anyone who can lay-out a simple, easy to follow plan (1, 2, 3, 4, done) ...”
    As this exchange demonstrates, that statement has certainly proven to be correct.
    You then wrote, “Read the question... the question is. How do I move my profile to a new computer? You are the one making much more of it than that. ... All covered in the link.”
    What “the” (singular) of several links (plural) you provided are you talking abut? But no matter. No it was not "all" covered in the multiple links you sent which do not address the more important threshold question (1). The only issue you addressed was (2) data transfer which is secondary to the threshold issue which is ISSUE question one (1). Threshold issue/question presented: before we can go to question (2) we must address question (1).
    As I stated “Please know that I do know where that 'profile' and its .ics calendar profiles are stored.”
    You replied “No you do not. Local calendars are not stored in ICS files.”
    First please notice you make no attempt to clarify where they are; but, once again, please read carefully. I did not say that the calendars are “stored in the ICS files” but that the .ics files ARE the calendars and I do know there they are stored.
    Please see the screen-shot you claim is not germane? Each of those different colored calendars are (“not stored” in but are) .ics files that are stored in the Profile directory. In the directory c:\Users\myName\AppData\Roaming\Thunderbird is a directory or folder called \Profiles and in that directory is a file named 9w2ydrc4.default. That file IS the profile. In that profile is a folder called “calendar-data” and in that folder are the calender .ics files that are the different colored calenders you see in the very germane screen-shot. So I do know where the calendars are. So I gather that all I copy into the Profiles directory is the file (profile) called 9w2ydrc4.default.
    Again, as I wrote before, I do not want a full suite with email. So what do I downloaded and install to get only what you see in the screen-shot. I don't think we ever installed a full suite before. I never saw and email program. So, again,'' asked but not answered. ''
    Then you stated, I do not need to download and install Lightening (please notice, is a partial answer to my first, threshold, question you presumed was a joke) but only Thunderbird since “Lightning is already in your profile so will move with it When you actually move the profile.”
    Well, since you like to use links, exactly what is your documented Mozilla authority for that hearsay? Since I posted the question I have spent much time at Mozilla. Literally everything I have seen indicates I must first download and Thunderbird. But again, I do not want to and never did, install a full suite of programs and, as far as I know, there is no Mozilla mail or other suite programs on this (my current old computer) and there never were. So, once again'', asked and not answered).''
    Everything at Mozilla states I must first download & install Thunderbird'' and then ''add-on Lightening. Nothing I have seen at Mozilla suggests otherwise or states that when we want to get Mozilla calendars over to a new computer we must first and *only* download and install Thunderbird and then just copy the profile (9w2ydrc4.default) into the 'Profiles' directory. Nothing I have seen at Mozilla suggests I do not have to download and install Lightening. So please show me where Mozilla documents that. ''' Please notice that even Zeno states, “You download AND INSTALL LIGHTNING as an add-on.'''”
    Since this contradicts you do tell me: what is your Mozilla authority for claim that I do not need to download and install Lightening because it's already in my profile? I see nothing in my profile that suggests Lightening is there.
    Finally, I wrote to you “ ...it is axiomatic that Windows transfer wizard does NOT transfer programs but only data. You did not know this?” I only wrote that because it appeared your reference to Transfer Wizard was a response to the threshold question of (1) how to I get the program onto the new machine. But your response is''' very '''strange for you wrote “You are the first person I have encountered that thought it did more than transfer data.” Show me where I said that. I said the opposite. How on earth did you come to that interpretation as a response to my simple and very clear statement that " ...it is axiomatic that Windows transfer wizard does''' NOT transfer programs but only data.'''.”

  • Microsoft Exchange ActiveSync not working in Mobile Network – Blackberry Z10

    Microsoft Exchange ActiveSync not working in Mobile Network – Blackberry Z10
    I have set-up office email account in Microsoft Exchange ActiveSync this work only over office Wi-Fi not working outside of office Wi-Fi range. When I back to office all new e-mail loaded automatically. I have no problem with yahoo email setup in the same Z10 hand set work in both Wi-Fi and Mobile network. I have data plan with my carrier. Both emails were working in my previous Blackberry hand set Bold 9900. But with this New Z10 this become a problem
    What could a the problem and I need help please

    The URL you provided https://... does require SSL as it has a "s".
    Have you tested the server OMA setup with a notebook or desktop (https://webmail.domain.com/OMA)?
    You should receive a login prompt for username & password following by an Inbox listing of messages.
    We used this step to verify server setup before configuring an iPhone. Lastly, we made certain that connectivity would work from outside or within our company by doing the following:
    1) created A record for webmail.domain.com to a public IP that route through the firewall on 443 to the Exchange server's private IP - this handles external traffice
    2) added an internal DNS record for webmail.domain.com to the private IP of the Exchange server.
    This ensures that webmail.domain.com sync's to exchange from outside or from within the Enterprise.

  • Exchange ActiveSync - Exchange server down

    We had a situation this weekend where the Exchange store didn't come up properly after a restart. Apparently, there was a sync pending for one of the iPhones when this happened, as the Application log was quickly flooded with error messages:
    Unexpected Exchange mailbox Server error: Server: [sbs2.xxxxxx.com] User: [[email protected]] HTTP status code: [503]. Verify that the Exchange mailbox Server is working correctly.
    This error was being posted about twice per second. While the error log getting hammered isn't ideal, the bigger issue was that the user's phone was rapidly draining the battery from all of the activity.
    Does anyone know if there is a way to prevent this in the future?

    Hi..  Welcome to the Palm forums.  Well I will answer your questions as best I can.  First here is a link for the Administrators Guide for MicroSoft Exchange Activesync  http://www.palm.com/us/support/handbooks/treo/Treo650_ExchangeActiveSyncAdminGuide.pdf.  As you look thru it you will see that when it is talking about your data it states that it syncronizes which means the device updates the server and visa versa when you sync. So in answer to your question, if you setup a 680 to sync to an exchange server does it sync or simply update the server?  The exchange server has the ability for it to syncronize, both update each other.  Now I am not a system administrator but I would strongly believe that feature can be modified on the server end and that may be the case with a free exchange server account.  So what they are telling you is either they have their server set only to update the mobile device or they dont know how to set it up any other way.  As expensive as the MicroSoft Exchange Activesync software is I would assume that full service would be for a fee.  So in answer to question 1, yes an Exchange Server will syncronize (providing it is setup to do so).  Now for question 2.  In regards to the Pre, There's no special client application that we know of.  You can connect the Pre as a mass-storage device via mini usb and drag-and-drop into preexisting folders made for those files.  As for other types of syncing, such as Outlook, we have no information as to how that will work yet.  The best information available (about the only information) is at www.palm.com/pre.
    Post relates to: Centro (Sprint)

  • Exchange ActiveSync testing and setup with BB10

    Here are a few of my favorite links for testing EAS issues and getting a BB10 device to connect to an Exchange server with Active Sync
    How to use Outlook Web Access to log Exchange ActiveSync activity for a single mailbox  http://www.blackberry.com/btsc/KB34552
    How to test Microsoft ActiveSync connectivity
    http://www.blackberry.com/btsc/KB34024
    Supported Microsoft ActiveSync Features and Policies for use with BlackBerry 10
    http://www.blackberry.com/btsc/KB33619
    How to add a Microsoft Exchange ActiveSync email account on the BlackBerry 10 smartphone
    http://www.blackberry.com/btsc/KB33940
    How to whitelist BlackBerry 10 smartphones and BlackBerry PlayBook tablets for use with Exchange Active Sync Gatekeeping
    http://www.blackberry.com/btsc/KB33531
    Click here to Backup the data on your BlackBerry Device! It's important, and FREE!
    Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
    Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals
    BESAdmin's, please make a signature with your BES environment info.
    SIM Free BlackBerry Unlocking FAQ
    Follow me on Twitter @knottyrope
    Want to thank me? Buy my KnottyRope App here
    BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V

    This could be very helpful!  Thanks.

  • SBS 2003 R2 premium (with ISA 2004) Exchange ActiveSync not working

    A client has a SBS 2003 R2 premium (with ISA 2004) and wants to sync iPhones and Android phones.
    When using the Microsoft Remote Connectivity Analyzer and selecting 'Exchange ActiveSync' we get 'The test of the FolderSync command failed. Exchange ActiveSync returned an HTTP
    500 response.'
    We tried every solution we could find on the internet, without success.
    This is what we tried and checked so far:
    - fixed IP, DNS, trusted SSL (comodo) seem all OK
    - Exchange 2003 SP2 and ISA 2004 SP3 installed.
    - RWW and OWA working fine.
    - tests with iPhone and Android -> 'cannot get mail. The connection to the server failed'.
    - event viewer reveals no further clues.
    - ran CEICW several times enabling and disabling most remote options (OWA OMA,...)
    - manually checked all vDir settings in IIS6
    - tested with different accounts, created a testaccount without any administrative privileges in Active Directory.
    - surfing to servername/microsoft-server-activesync from local network and to domain/microsoft-server-ActiveSync from external computer both give: HTTP 501/HTTP 505 error as expected.
    - reset the default virtual directories
    - on ISA a query by dest port (443) shows traffic reaching the ISA server ending in:
    Log   type:
    Web   Proxy (Reverse)
    Status:  
    500   Internal Server Error
    Rule:
    SBS OMA Web Publishing Rule
    Source:
    External ( XX.XX.XX.XX:0)
    Destination:
    ( XX.XX.XX.XX:443)
    Request:
    POST
    Filter information:
    Req ID: 1c6d0bea
    Protocol:  
    https
    User:  
    anonymous
    Could anyone give me any pointers on what I need to do to get this working please?
    Many thanks in advance for your assistance.
    Regards
    Jean-Paul Laffargue
    ARCOM BVBA

    I used to have a SBS2003 on ISA running activesync with no issues so I'll try and give you guidance although it's been a while.  I gather this is the first time use of this feature on this SBS?  If so make sure you follow the instructions here:
    http://technet.microsoft.com/en-us/library/cc182239.aspx
    Also make sure you've enabled all mobile services in exchange features and updated your users with the Mobile User profile (I think they need to be members of the Mobile and Remote Web Workplace groups in Manage Users IIRC).  Anything in the event logs?
     Also, for some phones you need to manually download the certificate if you use a self-signed type.
    Note that in the end it may be time to replace this soon to be unsupported ISA with a separate firewall (or a "free" Untangle box) and go to a one NIC solution.  It simplifies things and you need to do that anyway to transition off SBS2003 when it is
    unsupported next year.
    -- Al

  • Exchange Activesync through Relay? ASAP please

    Hi guys,
    I am having a requirement to configure Afaria in a network with DMZ. Everything is working fine, only port 443 opened into DMZ and 443 opened to DMZ from internal LAN. No ports opened inside internal LAN.
    I have to configure Exchange, where Exchange activesync server is not published to the outside...It is not specified in A record, and cannot be accessed from internet, only intranet.
    Is it possible to setup the Access control for email in a way that everything would go through Relay Server? I have a relay server in DMZ and would specifiy it as the Exchange server in a Nitrodesk configuration. I would also enable RS outbound enabler on Exchange server in the internal LAN. I would setup it like this on the picture, but use Relay server instead of the ISA.
    Can this be achieved?
    I would need the info FAST. I hope someone has some tips about this.
    Thanks,
    R

    Hi NayNay92,
    Thank you for your first post and welcome to the Nokia forums.
    In order to get Mail for exchange for your device you will need to download the following application:
    http://betalabs.nokia.com/apps/mail-for-exchange-f​or-asha
    When you download this application you will need to login first. Please use the same login details you use for these forums.
    Hope this helps.
    Regards
    Raoul_Duke
    If you find this post helpful, a click upon the white star at bottom would always be appreciated.
    If it also solves your problem, clicking ACCEPT AS SOLUTION below it will benefit other users!

  • Exchange ActiveSync really the only mail option in...

    Another 808 question...
    Is Exchange really the only mail option?  I've been able to sync my Gmail account and grab all my contacts (which is awesome, btw).  But then I try to create another mailbox.  I just want to set up my corporate email (a regular IMAP account), but  I see "Exchange ActiveSync" is the only option.  Nothing about other providers or anything else like on other Nseries phones.  I choose it anyway thinking it will bypass it, but it simply says:  "Maximum number of mailboxes chosen...please delete existing mailbox".
    Do I really need to purchase a 3rd party app just to get a second mailbox?  What am I missing here?
    Solved!
    Go to Solution.

    Hi micahd,
    Thanks for your feedback and welcome to the forum.
    When you have a SIM inserted you should see all mailbox options when you go to MENU>Mail>New mailbox
    Besides Exchange Active Sync you should see several preset options depending on your region and the 'other' options which allows for a manual install.
    If you do not see these options I would suggest you soft reset the Nokia 808, this will reset default settings and not remove any personal data. Dial *#7780# followed by the (optional) security code 12345 and check again after the reset finishes.
    If this does not resolve this you may try a hard reset which will remove all personal data from the phone's internal memory, so make a backup in Nokia Suite first (Tools/Backup). Then dial *#7370# again if asked followed by the  security code 12345.
    If after this reset you still do not see the additional options please visit a Nokia Care Point for further assistance.
    Hope this helps, let us know how you get on.
    Kosh
    Press the 'Accept As Solution' icon if I have solved your problem, click on the Star Icon below if my advice has helped you!

  • Can Exchange activesync be used for calendar and contacts without BES?

    I thought it could- just got a Z10 and am having trouble syncing with a cloud service that uses EAS Tech support just told me that I have to be on BES for that? Wasn't what I thought. Knowledge base article KB34208 "Sync time frame for calendar events when using a Microsoft Exchange ActiveSync connection " Says nothing about BES in the Environment section? http://btsc.webapps.blackberry.com/btsc/viewdocument.do?externalId=KB34208&sliceId=2&cmd=displayKC&d... Hoping guy was wrong- I really need to be able to get my desktop info onto phone and this is convoluted enough- syncing to cloud and then to phone but want to keep the phone (4th BB and a PB). Help please.

    you dont need BES10. you can do EAS directly from the device to the Exchange Server.
    zeki

Maybe you are looking for