Exchange ActiveSync on a BlackBerry Smartphone device

I work for a LARGE software company in Redmond, WA that is not terribly BlackBerry friendly. I would like to purchase a Pearl 8120 and have it sync with my work email (Exchange server).
Is there a way to configure a BlackBerry device to use Exchange ActiveSync so I can use it for corporate email?
The only support doc I can find that mentions EAS is as follows (near the bottom of the doc)
http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB04156&sliceId=SAL_Pub...
It discusses a conflict with using a BES wireless signal (which I don't want) and an EAS signal (which I do want).
Thank you for any assistance you can provide.

As well as NotifySync you should try our product AstraSync from www.astrasync.com. Priced at $49 per user per year (we are happy to post a price on our website, and indeed post to this forum without posing as an individual ) it comes in cheaper than NotifySync.
Give us a try free for seven days and make your own mind up!
Ben Cwilewicz
www.AstraSync.com

Similar Messages

Exchange ActiveSync for a BlackBerry Smartphone device.

I work for a LARGE software company in Redmond, WA that is not terribly BlackBerry friendly. I would like to purchase a Pearl 8120 and have it sync with my work email (Exchange server).
Is there a way to configure a BlackBerry device to use Exchange ActiveSync so I can use it for corporate email?
The only support doc I can find that mentions EAS is as follows (near the bottom of the doc)
http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB04156&sliceId=SAL_Pub...
It discusses a conflict with using a BES wireless signal (which I don't want) and an EAS signal (which I do want).
Thank you for any assistance you can provide.

If you like free, you can always use your bb browser to your OWA.

PIN specified to My Blackberry smartphone device another blackberry user is using it....

Blackberry(R) 8520
Smartphone (EDGE, Wi-Fi)
V5.0.0681 (Platform 5.2.0.67)
PIN Specified- 210EE7AC
IMEI: 353906.03.76301.6
WLAN MAC: 00:26:FF:4C:71:B4
PIN specified to My Blackberry smartphone device another blackberry user is using it....
Can Someone out there please me-out.....my PIN is been used by another blackberry smarphone user...
Thanks for promt revert feedback.

Hey Wa_lez,
Welcome to the forums.
Your PIN is unique to your BlackBerry smartphone and is hard coded in at manufacturing. What leads you to believe that someone else is using your PIN number? Can you please provide us with some further details?
Thanks.
-SR
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

Windows 8/8.1 devices, BitLocker and Exchange Activesync "Require encryption on device"

Recently I've been testing a change to our Exchange ActiveSync Policy , "Require encryption on device". This works fine for Windows 8 phones, all iOS devices and some Android. However, W8 tablets with BitLocker on have an issue getting Activesync
email.
Is BitLocker considered to be insufficient Encryption for an Exchange Activesync policy which enforces: "Require encryption on device".

Hi dude -d,
"Require encryption on device Select this check box to require encryption on the mobile phone. This increases security by encrypting all information on the mobile phone."
Here is a link for reference of this policy
View or Configure Exchange ActiveSync Mailbox Policy Properties
https://technet.microsoft.com/en-us/library/bb123994(v=exchg.141).aspx
Considering this policy is to increase the security by encrypting the device ,there maybe some conflicts here if the the device has been protected by the Bitlocker .This is just my own assumption.
To understand this policy more deeply ,it is recommended to ask for help from our Exchange Forum .They are more familiar with this policy and they may have more resources to help understand this issue .
Exchange Forum
https://social.technet.microsoft.com/Forums/exchange/en-US/home?category=exchangeserver
Best regards
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]

During an update of the applications on the BlackBerry smartphone an error message may be displayed "BlackBerry Desktop Software failed to validate your BlackBerry device update - Aborting install due to validation failure. Some packages contained unsatis

I have reset both my torch and playbook back to original only thing that I kept was my contact. And still problems I am a few min away from leave my loved blackberry and going android !! Or heaven help us Phone
Issues 1) playbook wont connect to desktop manager anymore
2) Play book has 2 calendar icons with two different settings on them ??? I have one that is currently working with my yahoo email and calendar account.
3) my Phone when connected to desk top software shows the calendar as read only
4) Unable to update my phone says During an update of the applications on the BlackBerry® smartphone an error message may be displayed "BlackBerry Desktop Software failed to validate your BlackBerry device update - Aborting install due to validation failure. Some packages contained unsatisfactory dependencies."
I just want my email and Calendars to work I am tried of spending nights trying to get these deices working !!!
someone please help me. !!
I know you are going to ask I have updated everything last time and it is all as update as it can get.
As for now as I wait I am going to wipe my phone again and just set everything up again !! If I have to even my contacts AHHHH Help I am starting to think crazy thoughts

Did you try to eboot the your PC or laptop where your device is connected ?
I experienced this with my windows laptop, after a failed to do an update, I restart the laptop and my Torch, then retried, and it's worked

Error "Sorry your device does not meet the system requirements that are needed to support Twitter for BlackBerry Smartphones"

I have a Curve 8300. With OS v4.5.0.81. And I am on a BB Social network plan through my cell providor "Fido".
I mainly use it for Facebook & Twitter and have no problems using either app. However I was prompted for an update for my twitter recently but wasn't near a wifi spot to update. Just decided to update today at home where I do have wifi. However when I go to do the update, it gives me the following error:
"Sorry your device does not meet the system requirements that are needed to support Twitter for BlackBerry Smartphones"
I have scoured for answers but haven't had much luck. I tried checking for OS updates. I apparently have the most current one that my phone will support. I uninstalled twitter and then tried to reinstall it via the twitter Icon on my phone. Got the same error. Tried reinstalling it through app world, it installed just fine. However it installed the version that I had previously had. So I went to twitter's settings and checked for updates. It prompted for one as I expected it would. And when I tried to get the update. It gave me that error again. I can use twitter as it is, but I don't see why my phone shouldn't be able to get all the updates for various apps. Is it a software compatability issue? Is it a hardware compatability issue? Is there anything I can do to get the update or do I just have a phone that won't take some app updates?

Hi and welcome to the forums!
The 8300 is not listed in the device upgrade table for Blackberry device OS v5.0. The newer versions of apps like Twitter and Facebook require device OS v5.0 to run correctly. Might be time to consider a new device!
Thanks,
Bifocals
BlackBerry Device Software 5.0 main support page
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.
Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

Blackberry Hub slow when switching from any account to an Exchange Activesync account

I'm experiencing a very slow hub when switching from any account (facebook, LinkedIn, Whatsapp, Gmail, etc...) TO my work email using Exchange Activesync. When switching back from Exchange Activesync TO any other account the issue is noy there. It basically takes a couple of minutes to enter the Exchange Activesync acocunt, and looking at the Device Monitor, CPU section, seems like the Hub process is constantly at 50% CPU usage during this time. This is really causing me lots of issues, as of course I switch between accounts quite frequently. Any suggestions are welcome. Thanks for the support!

I'm having the same issue. What can be causing it.
It was fine using a Z30 until 10.3.1.1865 was recently updated.
Switching between all other accounts is fine just when going to my exchange account (or the main hub view)

Microsoft Exchange ActiveSync not working in Mobile Network – Blackberry Z10

Microsoft Exchange ActiveSync not working in Mobile Network – Blackberry Z10
I have set-up office email account in Microsoft Exchange ActiveSync this work only over office Wi-Fi not working outside of office Wi-Fi range. When I back to office all new e-mail loaded automatically. I have no problem with yahoo email setup in the same Z10 hand set work in both Wi-Fi and Mobile network. I have data plan with my carrier. Both emails were working in my previous Blackberry hand set Bold 9900. But with this New Z10 this become a problem
What could a the problem and I need help please

The URL you provided https://... does require SSL as it has a "s".
Have you tested the server OMA setup with a notebook or desktop (https://webmail.domain.com/OMA)?
You should receive a login prompt for username & password following by an Inbox listing of messages.
We used this step to verify server setup before configuring an iPhone. Lastly, we made certain that connectivity would work from outside or within our company by doing the following:
1) created A record for webmail.domain.com to a public IP that route through the firewall on 443 to the Exchange server's private IP - this handles external traffice
2) added an internal DNS record for webmail.domain.com to the private IP of the Exchange server.
This ensures that webmail.domain.com sync's to exchange from outside or from within the Enterprise.

Unable to setup Microsoft Exchange ActiveSync on BB Q5 with software 10.2.1.2102

hi.
i have downloaded lastest software 10.2.1.2102 on my Q5. i have an exchange 2013 package with Fasthost and my carrier is Vodafone. i set this up on my ipad and iphone no probs so i know password etc correct but whenever i try on BB it tells me that settings incorrect...which i know they are not. it was working fine with this software update and had some nice new features until i tried to add another exchange email account and because that didnt work i deleted them both and now i cant get either back on. i am using an IMAP account so emails r showing but i miss the exchange features.
in summary - why cant my BB Q5 accept an exchange account all of a sudden?
any help much appreciated...thanks in advance.
guy

Here are a few of my favorite links for testing EAS issues and getting a BB10 device to connect to an Exchange server with Active Sync
How to use Outlook Web Access to log Exchange ActiveSync activity for a single mailbox http://www.blackberry.com/btsc/KB34552
How to test Microsoft ActiveSync connectivity
http://www.blackberry.com/btsc/KB34024
Supported Microsoft ActiveSync Features and Policies for use with BlackBerry 10
http://www.blackberry.com/btsc/KB33619
How to add a Microsoft Exchange ActiveSync email account on the BlackBerry 10 smartphone
http://www.blackberry.com/btsc/KB33940
How to whitelist BlackBerry 10 smartphones and BlackBerry PlayBook tablets for use with Exchange Active Sync Gatekeeping
http://www.blackberry.com/btsc/KB33531
Click here to Backup the data on your BlackBerry Device! It's important, and FREE!
Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals
BESAdmin's, please make a signature with your BES environment info.
SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope
Want to thank me? Buy my KnottyRope App here
BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V

Exchange ActiveSync testing and setup with BB10

Here are a few of my favorite links for testing EAS issues and getting a BB10 device to connect to an Exchange server with Active Sync
How to use Outlook Web Access to log Exchange ActiveSync activity for a single mailbox http://www.blackberry.com/btsc/KB34552
How to test Microsoft ActiveSync connectivity
http://www.blackberry.com/btsc/KB34024
Supported Microsoft ActiveSync Features and Policies for use with BlackBerry 10
http://www.blackberry.com/btsc/KB33619
How to add a Microsoft Exchange ActiveSync email account on the BlackBerry 10 smartphone
http://www.blackberry.com/btsc/KB33940
How to whitelist BlackBerry 10 smartphones and BlackBerry PlayBook tablets for use with Exchange Active Sync Gatekeeping
http://www.blackberry.com/btsc/KB33531
Click here to Backup the data on your BlackBerry Device! It's important, and FREE!
Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals
BESAdmin's, please make a signature with your BES environment info.
SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope
Want to thank me? Buy my KnottyRope App here
BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V

This could be very helpful! Thanks.

Can Exchange activesync be used for calendar and contacts without BES?

I thought it could- just got a Z10 and am having trouble syncing with a cloud service that uses EAS Tech support just told me that I have to be on BES for that? Wasn't what I thought. Knowledge base article KB34208 "Sync time frame for calendar events when using a Microsoft Exchange ActiveSync connection " Says nothing about BES in the Environment section? http://btsc.webapps.blackberry.com/btsc/viewdocument.do?externalId=KB34208&sliceId=2&cmd=displayKC&d... Hoping guy was wrong- I really need to be able to get my desktop info onto phone and this is convoluted enough- syncing to cloud and then to phone but want to keep the phone (4th BB and a PB). Help please.

you dont need BES10. you can do EAS directly from the device to the Exchange Server.
zeki

KB05382: Messages sent from Microsoft Entourage do not appear on the BlackBerry smartphone

KB05382: Messages sent from Microsoft Entourage do not appear on the BlackBerry smartphone
Resolution: This is a previously reported issue that has been escalated internally to our development team. No resolution time frame is currently available.
This has been a reported problem for years...resolution has always been the same...assume because they are not actively looking for a fix...anyone know of an ETA on a resolution or any workaround?

Not that I am aware of.
Click here to Backup the data on your BlackBerry Device! It's important, and FREE!
Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals
BESAdmin's, please make a signature with your BES environment info.
SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope
Want to thank me? Buy my KnottyRope App here
BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V

IPhone/iPad can't forward attachments via Exchange ActiveSync

We're currently moving from Exchange 2003 SP2 to Exchange 2010 SP1.
Most of our mailboxes are still on EX2003, however most of our services have been moved to EX2010.
Services such as mailflow; EAS; OWA; etc...
A week or two after cutting services over, a lot of our iPhone/iPad users started to experience the problem where they couldn't forward emails that contained attachments from their iPhones. They get a "Cannot Send Mail: An error occurred while delivering this message."
We did some initial testing with .txt; .doc; .pdf and found that most attachments would not go if they were bigger than 100KB.
We checked our EX2010 Exchange ActiveSync Mailbox Policies to see if there was a default maximum attachment size set.
There was none, so we set it for 40MB.
We also updated the refresh interval to 1 hr, however we still can't seem to forward emails that contain attachments.
Any solutions or suggestions would help.
I looked at other posts to try solutions offered there however have been unsuccessful
https://discussions.apple.com/thread/2191457?start=15&tstart=0
https://discussions.apple.com/thread/2283217?start=30&tstart=0

This is what worked for us:
Environment:
ActiveSync configured on Exchange 2003 SP2 running on Windows Server 2003 SP2with IIS 6
Issue:
Email message with attachment (regardless of attachmentsize) sent from a mobile device(smartphone, iPhone, iPad, etc.) remains “stuck” in mobile device’s Outbox, but NOT in Exchange account Outbox
No error message(s) displayed on mobile deviceor on Exchange server
NOTE:NO problems receiving/opening/reading Incoming emails that have attachments on a mobile device
Fix:
Go to the %SystemRoot%\Temp( WINNT\Temp or WINDOWS\Temp)directory on the Exchange server:
Click on the Security tab and add Authenticated Users
Grant AuthenticatedUsers the following permissions:
Modify
Read & Execute
List Folder Contents
Read
Write

Transfer old blackberry device data to new BlackBerry 10 device, without old blackberry device

Hello,
I recently bought a new BlackBerry Q10, I had a BlackBerry Bold 9790 running on OS 7 before this and I had backed it up from BlackBerry Desktop Software. I had no knowledge that BlackBerry 10 devices don't work with BlackBerry Desktop Software, so I sold my Bold 9790 and then bought a Q10. I need to recover all the data of my old Bold 9790 to my Q10, but sadly Q10 doesn't work with BlackBerry Desktop Software. If I download BlackBerry Link it will ask me to connect my old device to transfer files.
So basically I need to transfer the backup file of my old phone to the new phone.
Please help me out. Thanks.
Solved!
Go to Solution.

First, the device has been out for over a year and a half. BlackBerry has put the information out there. I easily found the information below with a quick Google search that brought up this article, KB33322
While it hasn't yet been updated to reflect the latest update to Link, I made a few minor changes to the instructions to get to the same options in the new version of Link.
Media Files saved on the device internal memory will be transferred if you check the box for "Media files saved on internal memory." Media files saved under Content Store on the old device will not.
Here are the instructions:
Connect the BlackBerry 10 smartphone to the computer using the USB cable.
At the left side of the BlackBerry Link screen, click name of the BlackBerry 10 smartphone.
Select Restore Device > Legacy Device Backup Files.
Select the desired backup file.
Select the data to restore to the BlackBerry 10 smartphone. To restore all supported data, select the Restore all data check box. To choose the data to restore select Custom Restore.
Note: For a description of the BlackBerry smartphone databases, refer to KB03974.
Click Restore.
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Certificate based authentication for Exchange ActiveSync in Windows 8.* Mail app

I have a Surface Pro and want to setup access to my company's Exchange server that accepts only Exchange ActiveSync certificate-based authentication.
I've installed server certificates to trusted pool and my certificate as personal.
Then I can connect thru Internet Explorer, but this is not comfortable to use.
I don't have a password because of security politics of our company. When I'm setting up this account on my Android phone I'm using any digit for password and it works perfectly.
Can someone help to setup Windows 8 metro-style Mail application? Does it supports this type of auth? When I'm trying to add account with type Outlook, entering server name, domain name, username, 1 as a password then I've got a message like "Can't
connect. Check your settings."
Is there any plans to implement this feature?

For what it's worth we have CBA working with Windows 8.1 Pro. In our case we have a MobileIron Sentry server acting as an ActiveSync reverse-proxy, so it verifies the client cert then uses Kerberos Constrained Delegation back to the Exchange CAS, however
it should work exactly the same to the Exchange server directly. I just used the CA to issue a User Certificate, exported the cert, private key and root CA cert, copied to the WinPro8.1 device and into the Personal Store. Configured the Mail app
to point at the ActiveSync gateway, Mail asked if I would like to allow it access the certificate (it chose it automatically) and mail synced down immediately...
So it definitely works with Windows Pro 8.1.

Exchange ActiveSync on a BlackBerry Smartphone device

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