Exchange ActiveSync Problem

Hi,
since yesterday I have a problem with Exchange Ative Sync account on my Z30 / OS Version 10.2.1.2141.
Out of nowere noticed lost connection.
I have deleted and tried to setup again.
After I put all informations (user/pass/domain/server etc...as I did many times before), I have a small window with "Accounts / Checking for supported services and policy information" but in the end I get " Accounts / The Settings for your account are incorrect. Change your settings and try again".
It's my personal phone, used for work e-mail.
My organisation uses Ipones and also Android with Touchdown as e-mail client.
I put also Touchdown on my Blackberry and is working !!
I am not doing any additional setting than I am doing for Blackberry Microsoft Exchange ActiveSync setup (setup is almost similar : user, pass,domain, server etc...).
Any advice about where could be the problem with standard ActiveSync setup ? 

That's the catch. Your IT department controls the server you're trying to connect to. You have to check with them to troubleshoot this issue. I have a personal q10 using activesync for work email. At one time it wasn't supported. They enabled something and it worked.
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