Exchange backup Issue with Symantec Backup Exec 2014

https://support.symantec.com/en_US/article.TECH211305.html
Have you looked at this article? Do you have the remote agent installed? I would see if there is updates for the agent as well( Right click the exchange server from your console and hit update).

Hi,
I am using Symantec Backup Exec 2014 software.  I want to take the daily backup of our Exchange database (Exchange 2013).  But I cannot add the Exchange database to the Backup process.
I tried Add server wizard and connect exchange from the server wizard.  But both options are not working.  But I can take the backup of files that stored in the same server (exchange).
Please help...
Thanks
KK
This topic first appeared in the Spiceworks Community

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    Keywords:     
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    Event ID:      5634
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    Keywords:      Classic
    User:          N/A
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    Source:        BackupAssist
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    Event ID:      5634
    Task Category: None
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      mdnfile.Auxiant.local
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            STATE              : 3  STOP_PENDING
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            SERVICE_EXIT_CODE  : 0  (0x0)
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            STATE              : 1  STOPPED
            WIN32_EXIT_CODE    : 0  (0x0)
            SERVICE_EXIT_CODE  : 0  (0x0)
            CHECKPOINT         : 0x0
            WAIT_HINT          : 0x0
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            SERVICE_EXIT_CODE  : 0  (0x0)
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            SERVICE_EXIT_CODE  : 0  (0x0)
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            WAIT_HINT          : 0x0
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    Source:        VSS
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    Event ID:      8225
    Task Category: None
    Level:         Information
    Keywords:      Classic
    User:          N/A
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    Source:        VSS
    Date:          8/12/2014 9:42:33 AM
    Event ID:      11
    Task Category: None
    Level:         Error
    Keywords:      Classic
    User:          N/A
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    Source:        Microsoft-Windows-Backup
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    Event ID:      753
    Task Category: None
    Level:         Information
    Keywords:     
    User:          SYSTEM
    Computer:      mdnfile.Auxiant.local
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    Keywords:      Classic
    User:          N/A
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    Event ID:      8193
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    Keywords:      Classic
    User:          N/A
    Computer:      mdnfile.Auxiant.local
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    Source:        Microsoft-Windows-Backup
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    Event ID:      754
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    Read-only  : No
    Boot Disk  : Yes
    Pagefile Disk  : Yes
    Hibernation File Disk  : No
    Crashdump Disk  : Yes
    Clustered Disk  : No
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    Target : 0
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    Read-only  : No
    Boot Disk  : No
    Pagefile Disk  : No
    Hibernation File Disk  : No
    Crashdump Disk  : No
    Clustered Disk  : No
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    Security descriptor verification completed.
      20227 data files processed.
    CHKDSK is verifying Usn Journal...
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    Usn Journal verification completed.
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     289233919 KB total disk space.
     100241492 KB in 85477 files.
         57380 KB in 20228 indexes.
             0 KB in bad sectors.
        226627 KB in use by the system.
         65536 KB occupied by the log file.
     188708420 KB available on disk.
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      72308479 total allocation units on disk.
      47177105 allocation units available on disk.
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    Jason Warren
    @jaspnwarren
    jasonwarren.ca
    habaneroconsulting.com/Insights

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    Tycho

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    WBAC1\EXCHBE001                          Mounted         0         0                        
             Healthy
    WBAC2\EXCHBE001                          Mounted         0         0                        
             Healthy
    WBAC3\EXCHBE001                          Mounted         0         0                        
             Healthy
    WBAC4\EXCHBE001                          Mounted         0         0                        
             Healthy
    WBAC5\EXCHBE001                          Mounted         0         0                        
             Healthy

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    NM

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    Sathish

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    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
    Allen Wang
    TechNet Community Support

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