Exchange Co-Existence and virtual directories

We are currently running Exchange 2007, 2010 and 2013 in the same site. Our external connections point to our production namespace (company.domain.com) which is our 2013 CAS servers. We have a legacy namespace for our 2007 environment. Our 2010 server have
no mailboxes and will not be used, it has it's own namespace. We have one mailbox that 5 ad accounts access, They do not have their own mailboxes they all access this one. It always worked with
https://mail.domain.com/owa/[email protected] Since we moved our connections to 2013 they can no longer login to this account. They get the error "Outlook Web Access could not find a mailbox
for EXCHANGE\Administrator. If the problem continues, contact technical support for your organization and tell them the following: The mailbox may be stored on a Microsoft Exchange 2000 or Microsoft Exchange 2003 server, or the Active Directory user account
was created recently and has not yet replicated to the Active Directory site where this Client Access server is hosted."
Any assistance appreciated.

Hi,
According to your description, I am not quite sure about your environment. Do you mean that there are only two Exchange servers using for mailbox connection: Exchange 2007 and Exchange 2013? And Exchange 2010 is not using for user accessing.
Since there is only one user mailbox, was the mailbox created in Exchange 2007 database or moved to Exchange 2013 mailbox database? If the company.domain.com is pointed to Exchange 2013, please check which server the mail.domain.com is pointed to. Please
run the following command to check your OWA configuration:
Get-OwaVirtualDirectory | Select Identity,name,Internalurl,ExternalUrl,*auth*
For more information about Client connectivity in an Exchange 2013 coexistence environment, please refer to
Client Connectivity with Exchange 2013 in Site1 part in the following article:
http://blogs.technet.com/b/exchange/archive/2014/03/12/client-connectivity-in-an-exchange-2013-coexistence-environment.aspx
Regards,
Winnie Liang
TechNet Community Support

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  • Exchange 2013 certtificate and FQDN of CAS/MB servers

    Good Morning,
    I have read articles that say I should not need anything but the fqdn names of things like autodiscover.mycompany.com and mail.mycompany.com on the cert you install on the exchange server. I went that route and installed it on every exchange server
    but for some reason, the client gets prompted for credentials with this configuration.
    When I create a cert with all the CAS/MB FQDN names ( ie. casmb01.mycompany.pvt) on the cert, they do not get prompted and the exhttp allows the outlook client to connect properly.
    this is a 2007 to 2013 migration. I am testing just the connectivity and have not put the 2013 as the proxy yet.
    The clients also have an internal host name .pvt in the cert so I would imagine this would be a problem for outlook anywhere unless they vpn in and trust the local CA.
    Can I use only the autodiscover and mail .mycompany.com
    does anyone else have this set up this was?
    thanks
    Paul

    Here's what I would do:
    If you are planning on allowing people to access Outlook Anywhere and Active Sync Externally
    Since you can only have 1 cert bound to IIS I would create the cert via a 3rd party CA.  They will only give you a cert for publicly accessible tlds. So on that cert you will need mail.company.com, autodiscover.company.com
    and legacy.company.com.  The legacy can really be anything you want, and is needed for OWA and  ActiveSync redirection.  Once I have the cert, I would change all the virtual directories to have their respective *.company.com addresses.  In
    order for this to work properly with DNS (internally you get an internal address) you will need to create a dns zone called mail.company.com and point that to your 2013 CAS servers and another one for legacy.company.com and point that to your 2007 Servers.
    If you are not allowing any external access then you can just create whatever certs you want to via your internal CA.
    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread

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