Exchange connector "Cannot send mail"

"An error occurred while delivering this message"
Great. Any way for me to find out what that error was?
I'm in a bit of a quandary, because I'm trying to set this up for my exchange server and it all seems to go OK (server configuration accepted etc) and then when I open the mail app it shows that the inbox was 'last updated DATE TIME' as if it is updating but there is nothing in the inbox and none of the other folders appear. When I try to send a message I get the error above. The strange thing is that I set it up to connect to a clients serve which is configured exactly the same as my system here, exchange server, router etc, and I get connected and email comes and goes with no problem.
Any ideas on what might be wrong or how to find out any diagnostic info, again like what the error actually is? Thanks!
Mick

Hi Mick,
I have the exact smae problem as you described. Did you find a solution yet.
Today I tested it with a first generation iphone, the exact problem with my account. So it has to do something with my credentials on the exchange server.
Hope you can help me out, in case you solved it. Meantime'I continue searching.
Thanks
Rob
[email protected]

Similar Messages

  • Since upgrade to iOS 7 Email error on over 100KB emails "Cannot Send Mail  The message was rejected by the server because it is too large." Connecting to Exchange via Activesync

    Hi,
    Following the upgrade to iOS 7.0.3 on all our iPhone and iPad devices, it has been identified that when sending emails around 100KB in size and over an error message appears on the device stating “Cannot Send Mail  The message was rejected by the server because it is too large.” See error message below. The send/receive limit is over 10MB so this is not the issue.
    We are in an Exchange Environment using Microsoft Activesync. This issue is not evident in iOS 6. This has been tested on an iPhone 3GS running version iOS 6.1.3. We have been unable to repeat the issues seen on iOS 7 on the older OS. It is not possible to roll back to the older operating system as Apple are no longer signing the software.
    We use Microsoft Active Sync to connect to our Exchange servers through a TMG. The issue is very inconsistent, some identical emails go through, some fail. This is not an issue with the send/receive limit as this is over 10MB. The error message when it fails on the TMG is Status: 413 Request Entity Too Large, which we believe is from IIS on the CAS server.
    Does anyone have any suggest course of actions to take?
    Many Thanks

    This resolution have to attend at the server not with the ios device. My employer's mail administrator reject me to correct it from the server. As his concern is, if ither ios devices works why don't mine? So I am helpless than changing my iphone. It works fine for early versions of ios and with androids. And also one of my friends iphone4 with ios 7 (similar as mine) works too. So I guess it's something wrong with my iPhones settings. But basic question I cannot understand is it works in my phone before this ios7 upgrading. And currently working with my yahoo account too. Favourable reply expected.

  • Cannot send mail thru Blackberry Pro Software

    Hi
    I have a BlackberryPro installation on n Exchange 2003 svr with a few Blackberry PDAs connecting thru it.  And one of the phones is a 8330 and I was able to get it to sync to the BB Pro svr, but if I attempt to send mail from the phone it fails immediately and just puts the message in teh sent Items folder on the phone.  It recvs new messages, but cannot send mail to anyone in my organization or outside it.  Can anyone give me an idea of where to look for logs or anything to see what I have setup wrong?
    thanks

    when you send it and ir fails, open the failed message and scroll UP, there should be an error
    also make sure the device has allt he appropriate service books for your BES server

  • Error getting cannot send mail

    On my Iphone with exchange mail configuration getting error as below
    Cannot Send Mail
    An error occurred while delivering this message.
    OK
    I get the above error when trying to sync with my mail exchange server.
    Need help on this.

    Can you send mail without attachments? or not at all?

  • Cannot Send Mail

    I just tried sending a email from my iphone this morning and I get the message "Cannot Send Mail, the sender address was invalid"
    For the past 3 months everything has been fine and mail has been working perfectly. I haven't changed any of the settings at all. However, I did notice this morning that when I logged into my Gmail account online that they've changed they're layout. Seems like quite the coincidence that Google changed their layout and all of a sudden I can't send mail on the phone.
    If anybody else is having this problem, or knows of how to resolve it, any help would be greatly appreciated! Thanks

    The user in this thread is having the same issue. I am not having any problems sending mail from my gmail account after the update.

  • We purchased a new iPad2 and registered it using a 'new' iCloud email/ID. We are unable to send email from the iPad and iPhone. The error is: Cannot send mail. The user name or password for iCloud is incorrect.

    We purchased a new iPad2 and registered it using a 'new' iCloud email/ID. We are unable to send email from the iPad and iPhone. The error is:>> Cannot send mail. The user name or password for iCloud is incorrect.

    About ~20 hours later, this ended up solving itself. We can send email using the '.icloud' email from both the iPad and iPhone.  Advise would be 'wait' before you start seeking alteranatives like yahoo, hotmail, etc.  This definitely is a convenient way to keep all your 'cloud' information in a centralized place, including the common email...

  • TS3276 Cannot send mail from my iPad...."user name and or password is incorrect"......mail can be sent from my iPhone

    Why do I get the message   "Cannot send mail, the user name and or password for my email outgoing server is incorrect"?  I use the same account, etc. on my iPhone and haven't any trouble sending mail.

    If your email requires a password for the SMTP server you can set it up in the settings in the General mail setup. Some i.e Gmail require a password for SMTP.
    Otherwise you will probably get better answers in the iPad forum.
    https://discussions.apple.com/community/ipad/using_ipad

  • Cannot Send Mail from my iPhone 4s

    I am no longer able to send out replies or new emails from my phone, this is very recent and I have tried everything I know of.. But I am not THAT tech-savvy.
    So, anyways, when I go to send an email or reply to one, I get a pop-up box that says "Cannot Send Mail - The username or password for "said"-hotmail account is incorrect." So then I go to the settings enter my correct password for my hotmail account, it accepts it, and try again. Same pop-box appears, even though my password and username are both correct.  I know that they are correct because I am able to receive email with no problems at all.
    Is this a fixable problem or should I call Apple or take my phone in directly to them and have one of the techs look at it ?
    Thanks;
    Odyssy

    Problems with sending mail is rooted in the settings for the SMTP server. There are places in this that say the username and password are optional, but normally are required by many email providers. Go back into the SMTP server settings and check all of the areas. I also agree with Doctor9fan to check your SSL settings. If you cannot get it to work like this, then remove the account from the device and add it back. As you complete the creation, make sure the account verifies. You can also check the Microsoft site to make sure settings are correct for Hotmail.

  • Cannot send mail from icloud from iPhone?

    Since updating to iCloud I cannot send mail.  I can receive.  Error message says password incorrect.  Using same
    Password on mac book works fine and I am able to send mail

    About ~20 hours later, this ended up solving itself. We can send email using the '.icloud' email from both the iPad and iPhone.  Advise would be 'wait' before you start seeking alteranatives like yahoo, hotmail, etc.  This definitely is a convenient way to keep all your 'cloud' information in a centralized place, including the common email...

  • I am trying to email pictures from my ipad to my email address on my computer and I have been going along nice but now I get a message that says "cannot send mail the message was rejected by the server"  can't see to figure out why it stopped sending now.

    I have been emailing pictures from my ipad to my computer and have been going along nicely and now when I went to send 5 pictures to my computer from my ipad I am getting a message that says " cannot send mail The message was rejected by the server"  cannot understand why this is happening and have not been able to fix.  Now when I try to send pictues even to another email address I am getting the same message.
    Help.

    Email may not be the best way to move pictures.
    There are lots of ways of moving files.
    A simple and popular way to copy files and share files among your devices.
    https://www.dropbox.com/
    "Box lets you store all of your content online, so you can access, manage and share it from anywhere. Integrate Box with Google Apps and Salesforce and access Box on mobile devices" Rated the most secure cloud storage by SkyHigh Networks.
    https://www.box.com/
    Using iTunes to transfer files:
    http://support.apple.com/kb/HT4094?viewlocale=en_US&locale=en_US
    Files Connect -- "Cloud Storage services like Dropbox, MobileMe iDisk, Google Docs/Picasa, Facebook photos, FTP, SFTP, WebDAV ... AFS (Apple File Shares) SMB (Windows shares)  protocols"
    https://itunes.apple.com/us/app/files-connect/id404324302?mt=8
    Windows File server
    http://itunes.apple.com/us/app/filebrowser-access-files-on/id364738545?mt=8
    "The kiteworks mobile file sharing solution provides secure creation, viewing, and sharing of enterprise content on smartphones and tablets while providing IT and security teams the administrative controls to manage user privileges and access rights necessary to ensure enterprise security and compliance."  " Includes choice of private cloud on-premise."
    http://www.accellion.com/solutions/mobile-enablement/mobile-file-sharing
    "Dukto is a simple application that allows you to share files between devices connected to the same (wireless) LAN network."
    http://www.tidal.it/?page_id=309&lang=en
    http://www.msec.it/blog/?page_id=11

  • Cannot send mail from my ipad

    I cannot send mails from my ipad, I have checked settings with my mail server and they tell me that everything is OK, they don't know what may be causing the problem, any ideas?

    TBS2.
    There is no way for anyone to know if your problem is identical to the problem reported by maria_diaz. She didn't mention anything about getting the "relaying" message. I suggest you start a new question that gives a good title to a specific problem. Then in the body of the thread describe the problem in detail, tell us what steps you have tried so far to correct the problem, what happened, and what error messages you received.

  • Cannot send mail from any mail account

    I have a Mac Mini, late 2014 model, running OS X Yosemite version 10.10.2.   I have constant difficulty sending mail from any of my mail accounts; these are iCloud, Googlemail, Yahoo and a personal one which uses 123-reg.co.uk.  I am currently located in Greece, but have been having trouble for ages, even in the UK.  I can receive mail, but I don't seem able to send it.  Error message is usually simply cannot send mail using this server, select a different server.  However, when connection doctor is run, all servers appear to be connected and I am logged in.  Any ideas please?

    rosiehwilson wrote:
    Hi, not sure why that is relevant, but we arrived at the end of January this year.  Here is a screen shot of a recurring problem, although in this case Gmail is not connected to the internet, which it usually is.  Hope this helps.
    Your outgoing Gmail servers not working, everything else seems OK.
    So, what is not working for you (other than Gmail Sending)

  • I have 5 email accounts.  On one account I receive email, however, in responding to the email from this one account I get the following message "Cannot send Mail" A copy has been placed in ur outbox.  The recipient was rejected by the server?

    when I respond to the email message I get the following:  Cannot Send Mail  -- A copy of this message has been placed in your Outbox.  The recipient "[email protected]" was rejected by the server?

    when I respond to the email message I get the following:  Cannot Send Mail  -- A copy of this message has been placed in your Outbox.  The recipient "[email protected]" was rejected by the server?

  • I updated to 5.0 today and now when I try to email from my phone, I am thwarted by the pop-up, "cannot send mail. a copy has been placed in my outbox. the recipient (email address) was rejected by the server.  I need help, please.

    I updated to 5.0 today.
    Now, when I try to email from my phone, I am block, thwarted, rejected by the following message:
    Cannot Send Mail
    A copy has been placed in your Out Box.  The recipient (enter email here) was rejected by the server.
    This happens with my business address.  Receiving works.... sending doesn't.
    My SBC Global address on this same phone is fine...receiving and sending.
    What to do?  I'm stressed.
    Ray

    Hi,
    I had the same issue on my iPhone 5S.  My internet/email provider told me to uncheck (turn off) USE SSL under Mail settings, and it worked perfectly for me.

  • "This message cannot be sent at this time."  I have been getting this pop-up for 3 days when trying to send out mail.  I don't know what to do!  I cannot send mail from this account on any ISP. Please help!

    "This message cannot be sent at this time."  I have been getting this pop-up for 3 days when trying to send out mail.  I don't know what to do!  I cannot send mail from this account on any ISP. Please help!

    lots of people seem to be havgin a problem sending email from iCloud webmail.
    does your email address have uppercase characters in it?
    if so, try creating an alias in lowercase (go to preferences in iCloud webmail and select 'accounts') and see if email sends okay from that

Maybe you are looking for