Exchange - Directory only shows email address field

My calendar and mail work great. The account contacts sync just fine (phone numbers, address, email, etc.) but when I look at the Directory for all employees it only shows the email field for each contact
any ideas?

Hi and welcome to the forums!
Read the article attached, is this what you are seeing?
Thanks,
Bifocals
KB16346 When replying to an email on the BlackBerry smartphone using a BlackBerry Internet Service account the wrong email address is displayed to the recipient
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.
Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

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    Click Accept as Solution for posts that have solved your issue(s)!
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