Exchange Inbox Sub-folders?

I have rules that move mail into sub-folders under my inbox, it would seem that these messages are not included in the message badge as new. Does this mean I am going to have to delete all of my rules and sort them manually? This isn't really going to work for me. I hope there is a workaround.

Well, after reading all the hype and studying all the literature on the web about how the I-phone will integrate seamlessly into enterprise solutions and use active sync by Microsoft to facilitate email from exchange along with Calendar and Contacts, much to my disappointment the I-phone does not synchronise email except for the Inbox, active sync does not work. This is a total disgrace given the marketing hype that Apple has put forth particularly on it’s website about it being the ultimate business solution for enterprise. This is nothing short of misleading deceptive conduct that people like me who have tossed away their Windows 6 phones for an apple phone on the hype based in the media only to find it just doesn’t work.
I think it is totally outrageous that Apple purport that this machine will do all this with active sync and it clearly does not plus it is impossible to manage significant email traffic just through the inbox, we all have subfolders to manage our mail (what the **** were Apple thinking?) I would suggest that we will get together on this and deliver a very strong message to Apple that it’s not ok and they’re to fix active sync immediately.

Similar Messages

Unable to view Inbox sub-folders in Mail on OSX Mavericks

Hello,
I'm working with two Exchange accounts that have the same problem. Both accounts have sub-folders underneath the Inbox folder. After upgrading to OSX Mavericks, the sub-folders are no longer visible within Mail. If I go on the web and mark a mail in one of these sub-folders as unread, the unread count on the Inbox increases, however the mail along with the subfolder it is in, are still not visible. Additionally, if I right-click on the Inbox folder and choose "Get Account Info", and switch to "Messages on Server", I can see the sub-folders listed there, the number of messages in it, and the size of the folder. If I click on the folder within this window and choose "Show Messages" it opens a new, blank, Mail window.
Does anyone have any ideas about how to get these folders to show again? I tried rebuilding to Inbox to no avail. I am trying to find a solution that doesn't involve recreating the account in Mail, if possible, as some of the mailboxes I have to deal with are extremely large, and to re-download them all from the Exchange server would take a very long time.
Thanks in advance to anyone who might be able to help.

realNOSfentor wrote:
Hi all
Same here!
The folders still show up on my iPad and iPhone AND i can still move emails into the folders. So in the context of "move email" all the folders show up. But as above, no email folders in the main menu of Mail. I am using an Exchange server too and already setup everything fresh from the start but it did not solve the problem. Looks like nobody tested upgrading an existing Exchange/Apple Mail setup to Mavericks...maybe because Exchange is to exotic. ;-)
Hope this gets fixed soon and I hope it raises some new ideas in terms of QA!
Regards
NOS
Edit: Typo
Message was edited by: realNOSfentor
Mail seems to know it's there, as you described, but for some reason just doesn't display it. Honestly, it seems like someone just made an oversight and forgot to put the little arrow in to let us expand folders that have sub-folders.

Synching Exchange email Sub-Folders on iphone 3G

There are many posts in this and other forums regarding the inability to synch email located in sub-folders on the iPhone in the Exchange environment. I believe I have found a solution, though I am not an IT expert or even close to it. Here's what I did:
1. On the iphone, tap Settings.
2. Tap Mail, Contacts, Calendars.
3. Tap on your Exchange mail account (i.e. [email protected]).
4. Set Mail days to Sync to No Limit.
5. Exit Settings
6. In your Outlook, drag and drop all your sub-folders to Inbox. I did this one major sub-folder at a time because I have about 4 GB of email, but perhaps it would work just as well if you did it all at once.
7. Once the sub-folders have been moved to your Inbox in Outlook, wait a couple of minutes and then tap the Mail program on the iphone.
8. Click the circular arrow icon in the bottom left corner of the touch screen. Keep tapping until you see all your sub-folders.
DO THIS AT YOUR OWN RISK as I have no idea if this causes any problems - it hasn't for me, but then again I know nothing about technology. If anyone has solutions for cutting and pasting or synching notes please let me know.
Good luck.

So one downside to this is mailbox storage limits. Most companies have hard limits on how much you can put in your inbox... that is why people have folders for stuff outside of the inbox.
But the real issue regarding syncing sub-folders is that they don't sync unless you move into them on the iPhone. So if you have rules that move your mail to subfolders (when they are in the inbox), then going into your folders list in the iPhone will NOT show you that sub-folder "contracts" has new email. You have to open the subfolder on the iPhone.
Sent messages works the same way. The iPhone's sent message folder will not contain the stuff you sent from your desktop until you go into the sent messages folder; this starts the sync of that folder.

Unable to Open Inbox sub folders of other users Using OWA

I have a mailbox in which I have granted the permission to access another mailbox's items.
The exact command I used is:
Add-MailboxPermission –identity <Identity of mailbox to be accessed> –User domain\groupname –AccessRights ReadPermission –Inheritancetype All
When I go to OWA and open another mailbox, it only gives me the inbox. The rest of the items unders inbox are not visible. How can i make it visible?
The version is Exchange 2010 SP1.

Hi,
In order to achieve your goal, you need to grant the user full access permission to another user's mailbox. With Full Access permission, the user can open and read the contents of the mailbox.
I have a test in my lab. Run the following cmdlet to grant user1 full access to user2's mailbox.
Add-MailboxPermission "user2" -User "user1" -AccessRights FullAccess
Hope my clarification is helpful.
Best regards,
Amy
Amy Wang
TechNet Community Support

How do I create email inbox sub folders

I use outlook express ( pop3 ) as my default email program and created many inbox subfolders on my desktop. How do I get iPad to see the inbox subfolders.

You can't - not with a POP account and not with any mailboxes stored on your computer's hard drive.
This is possible with an IMAP account with server stored mailboxes. All server stored mailboxes with an IMAP will be available automatically when accessing the account with the iPad's mail app along with all server stored mailboxes kept synchronized with the server with each email client used to access the account.
None of this is possible with a POP account.

Exchange email folders and sub-folders: iPhone only pulling main "inbox"

Hello.
I've got iPhone set to access my Exchange email via IMAP. My work computer is an Win XP PRo, running Outlook 2007. My Outlook email folders are organized via rules that most important emails are automatically routed to specific folders (such as from a particular client or staff member).
My problem is The iPhone is only checking for mail in my main inbox. The only way I can get it to check for mail in my sub-folders is to click on the folder. This is a big problem, as I am missing notifications, and have over 35 subfolders!
I've tried and tried to find a setting I can change, or something...but cannot. Does anyone have any recommendations either via iPhone settings or my Outlook rules settings?
Thanks so much in advance!
Sovi

Thanks for posting that thread. My problem is slightly different in that it won't pull the mail *at all* -- even to the inbox. The mail is only pulled if/when I click on the sub-folder. At that point, the mail goes go to the correct sub-folder.
For obvious reasons this is an issue -- I miss lots of mail!
I (we) can't be the only ones using sub-folders with this issue.

Exchange & Push Mail Issues (Inbox only - not other sub-folders)

got everything to work without too many problems.. I did however run into one major problem which seems like a deal killer for me..
I have pre-existing mail sorting rules on my Exchange server.. basically I have a general INBOX with several sub-folders (let's call the CLIENT-A, CLIENT-B, CLIENT-C)..
This means the Inbox looks like:
/inbox/
/inbox/client-a/
/inbox/client-b/
/inbox/client-c/
My problem is that since the mail is being pre-sorted at the mail sever directly into the sub folders, I am not seeing the NEW mail (or related marker on Mail App icon) except when it get mail that goes in the INBOX.. only email that ends up in INBOX get PUSHed.. mail that is routed to CLIENT-A or CLIENT-B requires me to manually click on their respective folders to have Mail App PULL the mail in..
Am I missing something? Can this be resolved?
Message was edited by: Verde Capucho
Message was edited by: Verde Capucho

yeah - this is a huge problem for my work flow.. I have been using a blackberry since 9/2001 and finding this out really stops me dead in my tracks from having myself and my employees switch to iPhones..
I really hope Steve can get the engineering folks to spend some cycles on this.. PUSH should aply to all folders, not just the inbox...
Message was edited by: Verde Capucho

All sub-folders in Mac Mail cannot synchronize with Exchange Server 2010

Hi all,
All sub-folders under Inbox in Mac Mail cannot be synchronized with Exchange Server 2010. There are 2GB messages size in Inbox folder and 500MB messages size under Inbox's sub-folders. All messages can be sent out and received and it can work in Outlook 2007 and Outlook 2010 normally. However, all messages in sub-folders cannot be synchronized (empty sub-folders).
Does this problem relate to message synchronization order of Mac Mail with Exchange Server? Do all sub-folders messages be synchronized after synchronization complete of Inbox? The synchronization of sub-folders will not happen if the synchronization of Inbox does not complete, doesn't it?
All messages synchronization is over internet. Can anybody help?
Thanks a lot
DT1640759

Hi,
1.please check the mailbox send and receive quota for exchange 2013 migrated mailbox.
2.Please check the email attributes of the exchange 2013 migrated mailbox because it seems to be a problem with that particular mailbox.
3.Then do the message tracking and that would be the only way to find the where the send messages has gone.
4.Please check and confirm you have an enough space on the disk where exchange queue database is residing.
I think I need to create a receive connector in the 2013 to receive from 2010 ?
No need ,by design exchange 2013 cas server default frontend receive connector will be having an
entire ipv4 and ipv6 segment and anonymous connection is checked by default.
I think I also need to create a send and receive connector for 2013 users to each other?
No need , an intra organisation send connector and the default receive connectors in exchange will be used
for internal mail flow between the exchange 2013 users.
Please reply me if you have any queries .
Regards
S.Nithyanandham
Thanks S.Nithyanandham

Viewing Exchange Sub Folders on Iphone 5s

I am using Iphone 5s, and have just switched over to Microsoft 365 exchange for email.
The problem I am describing first occurred whilst I was using iOs 7, but I have since installed iOs 8 to see if the problem goes away - but it hasn't.
My emails are syncing ok, but for some reason I am only able to view some of the sub-folders that I have set up on my laptop (using Microsoft Outlook).
I have tried deleting, turning off and re-installing the email account on the Iphone, but that still doesn't work.
I have tried searching for the "mail folders to push" option in mails / contacts / calendars - where it no longer appears (it used to sit under "mail days to sync".
Under Mail, Contacts, Calendars I have gone into Fetch New Data, selected Push, and then gone into exchange account and selected folders to push.
The problem is not all the folders that should be there are appearing in the first place - so I can't select them to push.
How do I get these folders to appear?
Thanks

So one downside to this is mailbox storage limits. Most companies have hard limits on how much you can put in your inbox... that is why people have folders for stuff outside of the inbox.
But the real issue regarding syncing sub-folders is that they don't sync unless you move into them on the iPhone. So if you have rules that move your mail to subfolders (when they are in the inbox), then going into your folders list in the iPhone will NOT show you that sub-folder "contracts" has new email. You have to open the subfolder on the iPhone.
Sent messages works the same way. The iPhone's sent message folder will not contain the stuff you sent from your desktop until you go into the sent messages folder; this starts the sync of that folder.

Push Sub-Folders in Exchange 2007 on iPad

I have a WiFi 32Gb iPad. I have successfully set up Exchange and the Inbox pushes mail perfectly when connected. The problem is that one has to touch a sub-folders for that sub-folder to get mail. This was a problem on the iPhone which apple resolved and I know under mail settings on the iPhone they have a select folders to push mail to option but it does not appear to be on the mail settings in the iPad. Am I missing where this option is on the iPad as I would be surprised if Apple had fixed the problem for the iPhone to make the same mistake on the iPad again !

I just resolved for me. When creating a new email account, Yahoo Mail Plus (Business email) says to select "other" instead of selecting Yahoo, then they give you the pop account settings. Well, that gives you your inbox only, but no subfolders. On a whim, I tried to setup a new email account and selecting Yahoo, but entering my business email address and pw and it worked. All the folders are there. Weird. Hard to say if it's a Yahoo prob or iPad mail prob.

Mail for Exchange sub folders, any plans?

Does any one know if there are any plans to bring out sub folder support in mail for exchange.
I think this is almost a complete show stopper as current versions of exchange are designed to work with sub folders and the rules written for those sub folders.
So no sub folders support in MfE basically makes it a dead duck IMHO
bob940

same here !!
I make it a point to file all my mail correctly in sub-folders so my mailbox doesn't turn into a huge mess but then I have no access to may mail on my E71 !! That's pretty ridiculous...

How do I create sub folders in my email inbox

Hi, I wanted to keep my email empty and have sub folders for the emails I would like to sort. Can mac do this ?
if so, please tell me how. Just purchased macbook pro and first time mac user. thank you

Launch Mail.
Click "Mailbox" in the Mail menu bar.
Select "New Mailbox" from the dropdown.
Select "Location" and give a name in the dropdown sheet that appears.
Click OK.
Right click the message you want to copy or move to the new Mail folder.
When you move the mouse pointer over move or copy popup
will open up with the folder name. Select that.

Mail icon not updating to reflect number of unread email in sub-folders

Hi all,
I have a problem with the default mail program on the iPhone, OS3.0.
If you have sub-folders on an exchange server and set for them to be pushed under the "Mail folders to push" setting, email appears on the phone and it even give you your chosen email alert sound. However the number of unread emails is not reflected on the icon of the mail program.
Is there a fix for this?
Cheers

As neuroanatonist wrote, I think this is linked to Apple Mail (whether iPhone or desktop) focusing only on the inbox(es) for tallying up the number of unread mail, and notifying the user accordingly.
There is an open thread dealing with the root cause of the issue brks raised:
http://discussions.apple.com/thread.jspa?threadID=1355852&start=0&tstart=0

Can't move mail from Inbox to Folders nested within the Inbox after SP2 RU7 update

I'm running Exchange 2010 SP2 RU7 (Recently upgraded from SP2 RU3) after this upgrade it appears that I have users who can no longer move mail from their inbox into folders that are nested in their inbox. (not .pst folders) these folders reside on the server
with the mailbox. When the users try to move a mail they receive and error message that says "Cannot move the items. The item cannot be moved. It was either already moved or deleted, or access was denied." This behavior is always from a 2007 Outlook
Client (always)
From OWA when we try to perform the same action the error that comes up is "Some items could not be moved. This may be because the folder has reached it's size limit."
From 2010 Outlook client (NO PROBLEMS) can move mail without issue.
I've ensured the users mailbox is well within it's size limit. This is mailbox that has a 25G limit because of it's use. It currently using 4 gigs of space out of the 25g.
EVEN STRANGER....it's not all emails that are having the issue moving. It appears to be any / all emails that are generated. There's no one domain (at last count there were 29 different unique domains these emails are coming from). What I mean by generated
emails are emails coming out of ERP systems or CRM systems. Such as invoicing or process ordering. I don't know if that's just coincidence or not, but we've consistantly had no issues moving mail out of the inbox into folders as long as it was sent by a live
user mailbox.
Thanks for any feedback
#confusedITGyrl

Hi,
Based on my research, it’s a known issue that some users cannot delete some messages after installing Exchange 2010 SP2 RU6 or SP3:
http://support.microsoft.com/kb/2822208
And I recommend you try Martina’s suggestion.
Moreover, I also recommend you try to use MFCMapi to move emails from inbox to subfolder.
1) Download MFCMapi (found at: http://mfcmapi.codeplex.com/).
2) Run the tool on your client machine and click "Session" -> "Logon".
3) Select the Outlook profile in which you have been trying to move the data.
4) Double-click the container that shows the users' email address.
5) Expand "Root - Mailbox" and "IPM_SUBTREE".
6) Right-click on "Inbox" and select "Open contents table"
7) From here you will want to locate one of the encrypted messages and right-click on it and copy it to the sub-folder that has been your target when using Outlook.
If you have any question, please feel free to let me know.
Thanks,
Angela Shi
TechNet Community Support

No Messages in Sub Folders

So, I've got Exchange 2003 and I'm pushing email/contacts/calendar items all over the place fine with my iPhone.
Only problem I seem to have is that none of my sub-folders in Mail are populating with any messages. Even though they show in Entourage with messages, the folders aren't showing any messages at all on the iPhone.
Inbox and Sent are working perfectly. Anyone else having this problem? Can't see how there'd be any setting in Exchange that would set this...
It's funny, all the folder name show up on the iPhone, it's just that if I click into one, it doesn't find any messages...
Thanks

Yes, it won't display any messages (not even the new/current ones). I think it is a bug at the Microsoft exchange server's end or most of the Network Admin (aka genius left out enabling some minor setting). Cause my boss' _Treo has the same problem_ (so, you see it's not just iPhone!). I ended-up merging all my messages into the main Inbox and loosing the sub-folder system since it also benefits me by other ways, here is how:
A) I use *quick Search* frequently where you can search by Subject/From/To. By having all messages in one location this eliminates searching each and every single sub-folder.
B) By doing the above step, you can also take advantage of multi-tier searching/filtering... for e.g. Select a specific Category +(if you have it all labeled like Vendors, Clients, Prospects, etc.)+ and then apply the above referred *quick Search*

Exchange Inbox Sub-folders?

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