Exchange iPhone 3g 16gig white to a Black 16 gig

I bought an iPhone 3g White 16gig on launch day (Friday July 11) at my local Apple Store . I was wondering if I can exchange my currnet phone to a Black 16 gig at my local Apple Store with no problems? I have the receipt which says I can return it on July 25.

You may have to pay a 10% re-stocking fee.
Message was edited by: lmiksch

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Exchanging Iphone 5 from white to black.

I just got the iphone 5 in white. I was number three in line to receive my iphone and when I got to the counter, they said they don't have any black 16 gig iphones. Can I exchange for a black iphone before my 14 days is up for free? or does it still cost the restocking fee? If it still cost, I would be happy to trade anyone that is getting a black one and wants the white.

Hello to you Ryder_hogle!
I truly hope you're enjoying every moment of your new iPhone! Number 3 in line is pretty impressive! If you were to exchange your phone for a different color there would be a restocking fee of $35.00.
If you do exchange phones with someone, keep in mind that we wouldn't be able to honor the warranty directly. Of course you would still be able to receive warranty assistance directly from Apple for 1 year or longer if you get Apple Care.
If you have any other questions, don't hesitate to let us know!
Thanks,
MelissaM_VZW
Follow us on Twitter @vzwsupport

TS1363 Iphone 4 went white screen then black Trying to restore with Itunes. Having no luck anyone have a suggestion

Iphone 4 went to a complete white screen at 7 last night and then when i plugged it up to charge it went off and wont come back on at all. ive tried to restore it on itunes but i never backed it up. i dont care about losing all my data i just want the iphone to work again

Hey Candyharper,
Thanks for the question. The following article outlines troubleshooting steps for the symptoms you described:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Display shows a white screen
1. Try turning iPhone off and then on again.
2. If the iPhone will not turn off, try to reset it.
3. If that doesn't work, try restoring the device.
Will not turn on, will not turn on unless connected to power, or unexpected power off
- Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
- Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion.
Learn about LCIs and corrosion.
- Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
- After at least 15 minutes, if:
               - The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
               - The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
               - Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
- If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
               - If the display turns on, go to step 4.
               - If the display remains black, go to next step.
- Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to
restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
- If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
My issue is still not resolved. What do I do next?
Contact Apple Support.
Thanks,
Matt M.

Iphone stuck on white screen with black apple logo

I was updating my Iphone 5 to the new update and left it plugged in to finish the update. When I came back it was stuck on the white loading screen and a message on the computer said iTunes could not connect to the Iphone because it was locked with a passcode and wants me to enter the passcode. However I cannot enter the passcode because the phone won't let me. I cannot get the iphone to shut off or restart as my top button hasn't been very responsive lately. Any suggestions I leave the country for a month on the fourth and need a working phone asap.

You should contact Apple. There is a replacement program for defective power buttons.https://ssl.apple.com/support/iphone5-sleepwakebutton/

Exchanging black iphone 5 for white iphone 5

i know this might sound idiotic, but i recently had a change of heart of which color to get, i ordered a black iphone 5 and expect it to be here on the 28th but after doing further research on scratch issues with it I was wondering if i could go to my local verizon store and exchange it for a white one? quick replies will be helpful

Your only other option would be to contact VZW and address the request...but chances are it will cause you to be pushed back in the shipping order. Remember also that your 14 days starts on the day the phone ships, NOT the day that you activate it...always thought that was unfair but it's the way they do it. So technically, you may only have 12-13 days to exchange. Yes, it's only a day or two difference but those days can matter if you really needed them lol.

I bought an iPhone yesterday in white. Can I exchange it for a black one? (within 14 period)

I bought an iPhone yesterday in white. Can I exchange it for a black one? (within 14 period) Also - if I can, is there a fee, and what is it? This is the unlocked version, still has the plastic on screen, but box has been opened and phone turned on.

Contact the store from which you purchased the iphone and ask.

Could I switch my new black iPhone 5 to white color.

Could I switch my new black iPhone 5 to white color.

You'd have to first return your black phone, then purchase a white phone...there is no exchange if you originally purchased from Apple. Make sure you're still within the return period..30 days from date of purchase in the US, 14 days everywhere else.

My 16 GB iPhone 5 is stuck on a black screen. A white screen with the apple logo flashes occasionally. iTunes won't recognize the phone, and hard reboot failed. Can anyone help?

I just bought a gently used 16 GB iPhone 5. I set the phone up earlier today with no issues at all, installing backup data from my iPhone 4, syncing the new phone to my iCould, setting up my new SIM card, etc.
The phone was working fine (I was able to send and receive texts, use WiFi, manage apps, etc.) for the first hour or so. Then, without warning, it shut down. The screen is solid black, but every now and then it flashes white with the black apple logo.
I tried multiple hard reboots — all failed.
iTunes (on my MacBook Air, running Yosemite) is now unable to recognize the device, although it recognized it without issue earlier today.
I live overseas, so going to an Apple store is a bit inconvenient. If I can trouble shoot this at home (and in English), it would be really helpful.
Thank you in advance if you have any helpful tips or suggestions!
Best,
MilliGFunk

Gregseymour-
DO NOT STICK A PAPER CLIP IN THE HOLE!
There are two holes. One is a small one that has a microphone behind it. A paper clip would probably ruin the microphone. The other is a 1/8 inch hole where you plug in a headset. A paper clip might short-circuit something.
First connect the iPad to its wall charger for at least half an hour to be sure it has enough juice to get started.
Then if the iPad does not wake up when either the Home or Sleep button is pressed, press and hold the Sleep button for several seconds and see if the Apple logo appears. If it does, then your iPad has been turned off instead of merely being put to sleep.
Beyond that, look for an iPad repair center. The Apple Authorized Repair Centers may be more expensive. If you want to try them, look at <Apple Authorized Repair Centers>. There may be one in your city.
Fred

My iphone 6 wont go past the start up screen (white screen with black apple) iv treid restoring it on itunes but it disconects its self half way through

my iphone 6 wont go past the start up screen (white screen with black apple) iv treid restoring it on itunes but it disconects its self half way through. what can I do

Did you try to use recovery mode, explained in this article?
If you can't update or restore your iOS device
If it does not work after that, you'll have to get it serviced:
iPhone - Contact Support - Apple Support

While using my Iphone 5, all of a sudden black and white stripes where on the screen. I have tryed to turn the phone off and on again, but there are only the stripes. I can't use it, and nothing happens when I push the buttons. Can someone help me?

While using my Iphone 5, all of a sudden black and white stripes where on the screen. I have tryed to turn the phone off and on again, but there are only the stripes. I can't use it, and nothing happens when I push the buttons. Can someone help me?

Try resetting your phone, hold the home and sleep/wake button down until the apple symbol comes up, then release. If that doesnt work, you may have damaged your phone and need to take it to an apple genius bar.

IPhone 3G screen goes white with thin black moving lines.

iPhone 3G screen goes white with thin black moving lines.What gives?
HowieG1

hello
Dear
The two crashes iPhone suddenly does not work never
It does not work and is the connection between the device and iTunes
What is the solution?

HT5654 my iphone 5 fell did not break but went completely black and non responsive. When I plug it to the computer I get a white screen with black apple. When I push both the Top and Homne buttons simultaneously I get the charger picture plug end plus arr

my i phone 5 was dropped, didn't break but went completerly black screen and nonresponsive. I pushed both the home button and top button no response. I plugged it to the computer it gave me white screen with black apple. I pushed the home and the top went black then gave the itune and the charging plug picture. I tried to download and update, the message came as couldn't restore due to unknow error. Any help??

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Does the iPhone 5c come in white instead of black ?

Does the iPhone 5c come in white instead of black ?

Do you mean the faceplate colour?
If so, it would appear not.

So I have a tmobile iphone 5s and it's stuck on the white screen with black logo I tried restoring it with iTunes

MMy phone been stuck in recovery mode tried to restore it nothing worked what can I do its at mobile iphone 5sSo I have a tmobile iphone 5s and it's stuck on the white screen with black logo I tried restoring it with iTunes & iTunes is just telling me errors and my iphone would shut down put a blue screen then go back with the white screen

Has the phone been unlocked officially? Has the phone been jailbroken in the past? If yes, these could be reasons for the behavior of the phone.
iPhone: About unlocking
Unauthorized modification of iOS can cause security vulnerabilities, instability, shortened battery life, and other issues

My iPhone 6 went from color to black and white

My iPhone 6 went from color to black and white. How do I get back to color?

Of course it's not the quick fix lol. Sorry that didn't work for you, that is the only setting I'm aware that would cause that behavior. Hopefully someone else will assist if they know of another way that may happen. The next thing I would recommend is backing up the iPhone and then doing a reset.
Since you have an iPhone 6 Plus it is most likely still under warranty. If you have time you could try reaching out to Apple support directly by going to there support page, linked below, and clicking "Get Started".
https://www.apple.com/support/contact/
If there are any other important details, like it only occurs in a specific app, feel free to include those in this post as it may help others to figure out what happened.

Exchange iPhone 3g 16gig white to a Black 16 gig

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