Exchange mail not recognized

I put in the server, user name, password in setup but still no mail.
I also went back, deleted the account, and from the "info" menu of the iPhone screen, went to the bottom of the page and selected "advanced" "replace information on this iPhone' hoping it would create the account for me and sync. No help either. Went back added account and tried to use the "advanced" selection again. No help.
Thanks in advance.

The Exchange sync is now working for me against our corporate Exchange 2003 server, but it took a bit of trying to get it to go. Here's what I found I needed to do:
1. I had to call my corporate helpdesk to have them enable my account for remote access (aka, to let it use ActiveSync). Apparently ActiveSync isn't allowed by default in our system. Of course, I have no idea how paranoid your Exchange admins are compared to mine, but it might be worth a phone call.
2. The "Exchange server" you need to enter isn't necessarily your mail server--it's the server where ActiveSync is running. In my case, my Mac's Entourage setup hits my real Exchange mail server and when I tried to put that same server name into the iPhone, it didn't work; however, as it turns out, that's not the server where we run ActiveSync. I found out that my company runs ActiveSync on our publicly facing Outlook Web Access server (http://outlook.companyname.com). The good news for me is that now my corporate email is available from anywhere since it's based on the publicaly-facing OWA server, versus the "real" Exchange server that's behind a few layers of firewall and requires a VPN to get to from outside of work. Again, I have no idea where your company runs ActiveSync, but try your externally facing OWA server instead of your mail server.
Message was edited by: dg1132

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Message was edited by: Hellstan

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Exchange mail not recognized

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