Exchange Management Console not showing anything....

I have 2 Exchange 2010 servers in production. My new server is installed, and ever since it was install, I have not been able to see anything under Exchange Management Console. I receive no errors when I go through the Exchange Management Shell.
I don't receive any errors at all until I I try to Collect Organizational Health Data. When I do this, MMC crashes and I have the option to unload the snap-in or report this error to Microsoft. I can manage the Exchange environment from my first
Exchange server with no issues. I am logged in as the domain administrator which has membership to the organizational management security group in the exchange security group.
Any help is appreciated.

Hi Lee,
I suggest install the Exchange 2010 SP1 UR6 or later.
I found a KB, please check whether we match the situation:
An empty list returns when you try to use the EMC to specify a server to connect to in an Exchange Server 2010 SP1 environment
http://support.microsoft.com/kb/2549183
If this issue caused by permission. Please try to add Administrator into Organization Management (we have done) and Server Management roles via EMS.
Add-RoleGroupMember "Recipient Management" -Member Administrator
Add-RoleGroupMember "Server Management" -Member Administrator
If you won't be able to do this then try adding Administrator user into both groups available in AD.
If still not working, I suggest re-install it if you don't mind (since there is no data existed on the new Exchange server).
Please using DASIEdit to check whether we have uninstalled the Exchange server completely.
Hope it is helpful
Thanks
Mavis
Mavis Huang
TechNet Community Support

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After renaming the administrator account in AD, did you log off and then log on by using the new administrator name? Please log on again and monitor the result.
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Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact [email protected]

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Unfortunately, all the links you provided didn't help.
The first link contains 3 methods:1 Removing WinRM feature and reinstalling. 2 Rename the web.config file in location C:\inetpub\wwwroot 3 Have you installed Microsoft Dynamics CRM 4. I?
As my server is Windows 2008 R2, the first method does not apply. I couldn't find any web.config in c:\Inetpub\wwwroot. The web.config however is found in many times in .netframework and winsxs directories. The 3rd method doesn't apply as I don't have CRM.
The 2nd link contains 3 possible causes. The first 2 are the same as the ones I mentioned in my initial post. I couldn't verify the last cause because when open Exchange Management Shell, I got this error: [sgp.ex1.mydomain.com] connecting to remote server
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The last link didn't help because I could open up modules under PowerShell virtual directory in IIS.
I think since the event log is saying MSExchangeSyncAppPool.config and DefaultAppPool.config not well-formed XML, that might be a clue.
In the event id 2307 this is the message:
The worker process for application pool 'DefaultAppPool' encountered an error 'Configuration file is not well-formed XML
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Hi all.
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Checked the application pool settings in IIS are set to Local System Identity
About the only item I have not tries is to remove & reinstall the PowerShell directory. I will do this over the weekend.
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Regards, Scott

Explore Powershell Virutal Directory , what is the size of Web.config file?
What happens if you browse Powershell VD ?
Check the Powershell Application Pool
Make sure Enable 32 bit application under advance settings is set to FALSE
Perform an IISRESET
Also refer to -
http://blogs.technet.com/b/whats_on_scotts_mind_today/archive/2012/12/07/exchange-2010-unable-to-open-exchange-management-console-initialization-failed.aspx
Binu Kumar - MCP, MCITP, MCTS , MBA - IT , Director Aarbin Technology Pvt Ltd - Please remember to mark the replies as answers if they help and unmark them if they provide no help.

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